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Beoordelingen van Amaris Hotel by Santika

2.5 out of 5
Amaris Hotel by Santika
21 Middle Road Bugis Junction, Singapore

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 28 van 361 beoordelingen" "
Gastenscore: 8 - Goed. 96 van 361 beoordelingen" "
Gastenscore: 6 - Redelijk. 151 van 361 beoordelingen" "
Gastenscore: 4 - Matig. 59 van 361 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 361 beoordelingen" "

6,4/10

Netheid

6,4/10

Personeel en service

6,8/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
Want refrigerator in the room
1 nacht verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
朝食は付いているが日本人には合わない。
3 nachten verbleven in september 2019

8/10 – Goed

Hubert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in oktober 2019
Reactie van Raja Jayasak Govindarajo op 26 dec 2019
Dear Valued Guest, Thank you for the ratings.We will continue to work hard to exceed our guest expectation. All of us here look forward to welcoming you again soon. Sincerely, Raja Jayasak Govindarajo Hotel Manager Email - rajajayasak@amarishotel.com Mobile - +65 9047 6743

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2019
Reactie van Raja Jayasak Govindarajo op 26 dec 2019
Dear Valued Guest, Thank you for the ratings. We will continue to work hard to exceed our guest expectation. All of us here look forward to welcoming you again soon. Sincerely, Raja Jayasak Govindarajo Hotel Manager Email - rajajayasak@amarishotel.com Mobile - +65 9047 6743

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
ホテルスタッフのサービスは良い、コスパと立地も観光には便利！が設備が古かったり、壊れたままだったり...
1 nacht verbleven in oktober 2019

8/10 – Goed

Junyoung

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, comfort kamer
주변인프라에 한표
출장으로 1박 묵었는데 주변 환경이 너무 좋다 ! 그것빼고는 추천하고싶지않음 방에 창문이 없으으...... 조식은 그냥 일층 로비? 같은 곳에서 먹는것임..
1 nacht verbleven in oktober 2019

4/10 – Matig

Joseph

Positief: Personeel en service
Negatief: Netheid
Something went wrong with pest control
Definitely there was something wrong with the pest control during my stay, can easily spot flies in the room, especially in the bathroom as if something went rotten above the ceiling and attracted all the flies
2 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location, nice staff but very tiny room. Good choice for F1 event, there are 10-15 walk to the track.
3 nachten verbleven in september 2019
Reactie van Raja Jayasak op 26 dec 2019
Dear Valued Guest, Thank you for the ratings and review. We will continue to work hard to exceed our guest expectation. All of us here look forward to welcoming you again soon. Sincerely, Raja Jayasak Govindarajo Hotel Manager Email - rajajayasak@amarishotel.com Mobile - +65 9047 6743

8/10 – Goed

Dhamar

Positief: Netheid, personeel en service en comfort kamer
A standard room with a decent set of amenities
As always in Singapore, don't be surprised with small sized room. I stayed with my daughter and only spent 1 night here. If you're looking to stay more than 1 night, find other more spacious place. It would be too crowded with dirty laundry, luggage etc. I got a great deal here, due to redemption of free nights at hotel.com. The amenities was ok, sandals, toothbrush and toothpaste in one pack, thumbs up! Shampoo and shower gel are located in the bathroom in a dispenser. Towels were clean. The location was not that near bugis (despite the name), u will have to walk around 10 mins (with a small child) to reach bugis junction. It was actually near bras basah complex, a bus stop was only 3 mins away. The only thing that bothers me, my room (202) had tea, sugar and coffee but no kettle spotted and I'm too tired to ask back then.
1 nacht verbleven in augustus 2019
Reactie van Mai op 16 sep 2019
Dear Mr Dhamar, Thank you for highlighting this to us. We pride ourselves strongly in giving our very best to ensure that our guests' needs are being met, and please be assured that we will continuously strive to provide the best service. We sincerely look forward to the opportunity to serve you better in the near future. Warmest Regards Amaris Hotel By Santika

8/10 – Goed

Sung Youn

Positief: Netheid, personeel en service
2 nachten verbleven in augustus 2019
Reactie van Mai op 16 sep 2019
Dear Sung Youn, Greetings from Amaris Hotel Bugis! Thank you very much for sharing your experience. Best Regards Amaris Hotel By Santika

4/10 – Matig

Kar Wei

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not going to stay there again
Room was run down and there were mosquitoes. Aircon was noisy and good luck trying to adjust the temperature.
1 nacht verbleven in augustus 2019
Reactie van Mai op 16 sep 2019
Dear Kar Wei, Thank you for sharing your comments and we are disappointed to hear that your recent stay was not up to expectations. Your valuable feedback is essential in our continuous efforts to improve our service standards and amenities. We appreciate your time in sharing this review and we hope to have the opportunity to welcome you back again. Best Regards Amaris Hotel By Santika

6/10 – Redelijk

Karen

Positief: Personeel en service
Negatief: Comfort kamer
Great Location
The best thing about this hotel is the location, very close to many restaurants and (night market on Fri-Sunday nights). Also close to shopping mall & MRT- train station, 5 min. walk. The train is awesome. It's clean and takes you everywhere you want to go in Singapore. The only complaint about the room was the bathroom. It's the-everything's-going-to-be-wet-when-you-shower kind. Also, the tiny, tiny sink which we could access only half of it. If you just need a place to sleep that's not a hostel, this place will do fine. We were out all day so this hotel met our needs. It also has a free toast, coffee, and cup noodle breakfast.
3 nachten verbleven in juli 2019
Reactie van Mai op 16 sep 2019
Dear Karen, Thank you very much for sharing your experience and it is always very nice to be reading wonderful feedback like yours. We are glad to hear that your recent stay with us was an outstanding one; and that you enjoyed our hotel facilities and found the location of our hotel good. We appreciate your valuable feedback as your feedback is essential in our continuous efforts to improve our product and service standards. Thank you and we look forward to welcoming you back with us in the near future. Best Regards Amaris Hotel By Santika

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
2 nachten verbleven in juli 2019
Reactie van Raja Jayasak op 26 dec 2019
Dear Valued Guest, Thank you for the ratings. We will continue to work hard to exceed our guest expectation. All of us here look forward to welcoming you again soon. Sincerely, Raja Jayasak Govindarajo Hotel Manager Email - rajajayasak@amarishotel.com Mobile - +65 9047 6743

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
立地は良いが連泊にはつらい
・受付のスタッフは優しくて良い ・部屋にアリの行列がいて、排除しても次から次へと入ってきた。部屋の清潔感ももうちょっと 頑張ってほしい ・クーラーの空気吹き出し口の下にベットがあり寒かった。手持ちのテープで吹き出し口の角度を変えた ・夜に他の宿泊客の声（中国語のようだった）がうるさい
2 nachten verbleven in juni 2019

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in juni 2019
Reactie van Raja Jayasak op 26 dec 2019
Dear Valued Guest, Thank you for the ratings. We will continue to work hard to exceed our guest expectation. All of us here look forward to welcoming you again soon. Sincerely, Raja Jayasak Govindarajo Hotel Manager Email - rajajayasak@amarishotel.com Mobile - +65 9047 6743

8/10 – Goed

Kyaw Zeya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2019

6/10 – Redelijk

ZULEMA MARIA

Bien, correcto, pero todo masno menos. El desayuno malo. Cuando llegamos nos dieron una habitación inferior a la contratada, sin ventana, y si no pedimos q nos cambien queda así. No lo recomiendo. La ubicación si me pareció buena.
1 nacht verbleven in april 2019

4/10 – Matig

ROSIAH

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2019

8/10 – Goed

JEAN LOUIS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modeste, propre, confortable et très bien situé
Petit Hotel, propre, calme, clim O K, petit déjeuner modeste, (nous ont offert un petit déjeuner gratuit à l'arrivée). Petite chambre mais bonne litterie, café thé, wifi. Très bien situé, à egale distance de little Italie, Little China (environ 20 mn à pied) également à 20 mn de Marina bay pour le spectacle son et lumière tous les soirs à 20 h00 (se mettre devant le grand hotel au bord de la baie). Nous recommandons cet hotel modeste.
1 nacht verbleven in maart 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
シャワーを浴びていたら、肩に違和感が。
1 nacht verbleven in maart 2019

6/10 – Redelijk

Rinaldo

Positief: Personeel en service, comfort kamer
Solo per un soggiorno breve.
Considerando i prezzi a Singapore, il prezzo è senz'altro economico, ma la camera è veramente piccola. La pulizia è superficiale, visto che c'erano formiche che ho dovuto eliminare personalmente e la colazione minimalista con pochissima scelta. Il grande vantaggio è la posizione centrale, vicino a bus e metropolitana. Non lo sceglierei per un soggiorno di lunga durata.
3 nachten verbleven in februari 2019

4/10 – Matig

ömer

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
otel temiz değil odalar çok küçük kahvaltı berbat.Verdiğiniz paraya değmez.Bölge fena değil ulaşım rahat.
1 nacht verbleven in februari 2019

8/10 – Goed

Stephanie

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The location of this property was wonderful. To be able to stay right in the city center for this price was a great value. Overall, the hotel was fairly clean, however we had ants in our room. The rooms were extremely small, but again, good value for the price. The staff was not friendly or welcoming, and made us feel a bit uncomfortable during time spent in the lobby (breakfast, check in and out, etc)
2 nachten verbleven in januari 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Comfort kamer
Room is too small
1 nacht verbleven in januari 2019
Reactie van amaris hotel op 1 feb 2019
Thank you for your constructive feedback

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in december 2018
Reactie van rozlan-Hotel Manager op 9 jan 2019
Thank you for staying with us

8/10 – Goed

Chang gyun

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2018
Reactie van Amaris Hotel by Santika op 14 dec 2018
Thank you

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2018
Reactie van Amaris Hotel by Santika op 14 dec 2018
Thank you

8/10 – Goed

WILLIAM

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good for short stay
Hotel room is very small but very clean and comfortable. Suitable for my short stay before I checked out to run the Marathon.
1 nacht verbleven in december 2018
Reactie van rozlan-Hotel Manager op 12 dec 2018
Dear Guest Thank you for your favorable respose.

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in december 2018
Reactie van Amaris by Santika op 12 dec 2018
Thank you

4/10 – Matig

Ronald

Positief: Personeel en service, comfort kamer
Negatief: Netheid
Near convention centre, good for attending exhibition.
4 nachten verbleven in november 2018
Reactie van rozlan-Hotel Manager op 8 dec 2018
Thank you

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
汚くはないが清潔ではない。子供が掃除した後のような印象。
2 nachten verbleven in november 2018
Reactie van rozlan-Hotel Manager op 28 nov 2018
Dear Guest Our apologies on the inconvenience caused. We have raised the matter to the Housekeeper concerned. This is an isolated incident and we will certainly improve for the better.

10/10 – Uitstekend

Geverifieerde reiziger

Nice hotel
3 nachten verbleven in november 2018
Reactie van rozlan - Hotel Manager op 26 nov 2018
Dear Guest Thank you for your feedback

8/10 – Goed

Dinastiawati Dwi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good
2 nachten verbleven in november 2018
Reactie van rozlan-Hotel manager op 7 nov 2018
Dear Guest Thank you on your favorable feedback

8/10 – Goed

sitansu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2018
Reactie van rozlan-Hotel manager op 7 nov 2018
Dear Guest Thank you on your feedback

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Good location, staff hotel was quite helpfull, but the room was very small and the bed was not too comfortable. Breakfast was just so so.
1 nacht verbleven in oktober 2018
Reactie van rozlan-Hotel manager op 30 okt 2018
Dear Guest Thank you for your feedback. We constantly look into ways to improve and value the comments.

2/10 – Ontzettend slecht

Bonny, Toronto

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All rooms had bugs nothing was changed in terms of bed sheets and garbage. They did not even try to compensate us for the issue. I had to call Expedia and argue before I got things moving.
4 nachten verbleven in oktober 2018
Reactie van rozlan-Hotel manager op 29 okt 2018
Dear Guest Our apologies on the inconvenience caused. We have investigated and found that a fumigation was carried out by the newly built neighbour hotel and that may result in the appearance of the bugs. We will definitely compensate if it need be but all incident need to be investigated before we are able to proceed with the next course of action. Once again our apologies

8/10 – Goed

Y.O, バンコク

Positief: Netheid, personeel en service en comfort kamer
地下鉄2駅に近く便利。 周囲に安価な食堂多数あり。 チェックイン時、当初の部屋を窓有の高層階に変更してもらえました。
2 nachten verbleven in september 2018
Reactie van rozlan-Hotel manager op 18 sep 2018
Dear Guest Thank you on your feedback

6/10 – Redelijk

Ed, Singapore

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Compact and Spartan
I wasn't expecting a lot, so I wasn't disappointed. I booked a basic room (Queen, I think) and was shown into a windowless room with a/c, bed and basic shower facilities. Some gripes I have: 1) The vanity shelf was mere inches above the sink - meaning that I couldn't use the tap properly and could hardly see what I was doing, standing above the sink. 2) The ventilation fan in the toilet wasn't working... Imagine how the room smelled after we took a dump... :( 3) Served breakfast comprising honey, cornflakes and toast. In this, I have to say: At least have the decency to provide coffee and tea for your guests, rather than leaving out teabags and instant coffee for them to serve themselves...! 4) Toilet again: A lot of flies flew from the shower drain when we stepped into the toilet. Boiled water in the kettle and poured it down. Future guests, take note. Summary: Use the room for sleeping only. There is excellent food around the area, so I suggest you ditch the hotel breakfast and go exploring. And to the staff and owners of the hotel: I know you need to keep costs low, but could you at least keep things properly maintained? A quick general maintenance of vents, fans, etc. goes a long way sometimes.
1 nacht verbleven in september 2018
Reactie van rozlan-Hotel manager op 7 sep 2018
Dear Guest Our apologies on the shortcomings. We welcomed all feedback. Feedback will indicate where lies our weaknesses and improve on it. Once again thank you for the constructive feedback.

6/10 – Redelijk

Charlotte

Sounds can hear clearly
The noised can hear so clearly that made by our neighbours. Besides, toilet got flies.
1 nacht verbleven in augustus 2018
Reactie van rozlan-Hotel manager op 29 aug 2018
Dear Guest Our apologies and thank you for highlighting to us on the matter. We will relay the matter to the owners. On the toilet aspect, we will raise the matter with the Housekeepers so it will not recur. Thank you once again

8/10 – Goed

Geverifieerde reiziger

too small room as others would say but the bed is ok. the location is very convenient.
1 nacht verbleven in augustus 2018
Reactie van rozlan-Hotel manager op 24 aug 2018
Dear Guest We thanked you for the constructive feedback.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2018
Reactie van rozlan-Hotel manager op 21 aug 2018
Thank you for your feedback

6/10 – Redelijk

dong

Negatief: Netheid, staat van de accommodatie en faciliteiten
청결도 떨어짐
청결도가 떨어지고, 룸 사이즈가 작아서 실망. 다만 위치는 매우 좋음
2 nachten verbleven in augustus 2018
Reactie van rozlan-Hotel manager op 5 sep 2018
Dear Guest Our apologies on the inconvenience caused. We will raise the matter with our Housekeepers on the upkeeping of the rooms. Thank you for highlighting the matter.

10/10 – Uitstekend

Randy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2018
Reactie van rozlan-Hotel manager op 8 aug 2018
Thank you for the feedback.

2/10 – Ontzettend slecht

Neil Wijesuriya

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2018
Reactie van rozlan-Hotel manager op 6 aug 2018
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Abbiamo soggiornato in questo hotel solo una notte (per fortuna). L’unica nota positiva è la posizione. La stanza (ma in generale anche tutti gli spazi comuni) era minuscola, ma non sarebbe stato un grande problema se fosse stata quanto meno curata e pulita, purtroppo non era così. Nel fare la doccia si è lavato completamente il bagno, inoltre ci hanno messo a disposizione solo due asciugamani. La porta vetro del bagno probabilmente non è mai stata lavata viste le condizioni in cui si trovava. La colazione praticamente inesistente, a parte i noodles, c’erano solo toast e marmellate.
1 nacht verbleven in juli 2018
Reactie van rozlan-Hotel manager op 9 jul 2018
Dear Guest Our apologies on the oversights. We will bring this to the attention of the Housekeeping on the improvements. We also welcome and thanked you for the constructive feedback

6/10 – Redelijk

Allan, Orlando, FL, USA

Positief: Personeel en service
Does the job.
I only needed a place too shower and sleep, so this did the job. Place is very dated and maybe a little over charged for what it has to offer. They did have a good Wi-Fi internet access in the room, which is always a plus. The staff were great.
2 nachten verbleven in juni 2018
Reactie van rozlan-Hotel manager op 4 jul 2018
Dear Guest Thank you for the constructive feedback

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Good location. Staff friendly and helpful. Taxis had trouble finding it as postcode indicated location as a 5 star hotel just down the road.
1 nacht verbleven in juni 2018
Reactie van rozlan-Hotel manager op 3 jul 2018
Dear Guest Thank you for your constructive feedback

8/10 – Goed

Rudy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2018
Reactie van rozlan-Hotel manager op 3 jul 2018
Dear Guest Thank you for your feedback

6/10 – Redelijk

Chan Yau

Negatief: Netheid, comfort kamer
I find the room dusty
4 nachten verbleven in juni 2018
Reactie van rozlan-Hotel manager op 16 jun 2018
Dear Guest We apologised for the oversights. We welcomed all feedback and have raised the matter to all the Housekeeping personnel to look into this aspects Thank you and once again our apologies

2/10 – Ontzettend slecht

Yin Hsian

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
非常恐怖的住房經驗
房間很小還可以忍受，但個人要求房間至少要清潔！但這是有史以來最糟糕的住房經驗！首先房裡找不到吹風機，通知客服人員才送來！再來測試熱水，5分鐘後還沒熱水，人員說要等5-10分鐘！再來床單/棉被看起來就不乾淨，感覺有跳蚤，果然睡醒後身上很癢！清潔人員打掃很敷衍，馬桶不刷，垃圾不帶走！早餐非常簡陋，建議千萬不要帶早餐！總之非常恐怖的住房經驗，唯一優點是地理位置好！
4 nachten verbleven in mei 2018
Reactie van rozlan-Hotel manager op 11 jun 2018
Dear Guest My apologies on the inconveniences caused. Allow me to explain on the oversights. Hairdryer is not placed in the rooms. It is provided upon request. On all the other aspects, it is an isolated incident and we have since revamped the Housekeeping dept. Once again our apologies