Dear Lisette,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Maikel, Thank you for sharing your experience with us. We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincerest apologies for the inconveniences you encountered, especially with the room size, amenities, and maintenance issues. Your feedback is invaluable to us as we continuously strive to improve our guests' experiences.We appreciate your constructive suggestions and will certainly consider them in our efforts to enhance our facilities and services. Your comments about the room design, amenities, and housekeeping have been duly noted.On a positive note, we are delighted that you enjoyed the convenient location and nearby amenities. We are grateful for your understanding and patience during your stay. Rest assured that we will work diligently to ensure that your future experiences with us are more comfortable and enjoyable.Should you choose to stay with us again, we will make every effort to provide you with an improved and seamless experience. Best Regards,Anthony LimCluster General Manager

Dear Tom, Thank you for choosing M Social and for sharing your positive feedback with us. We're thrilled to hear that you had a great time during your stay.It's wonderful to know that you found your room spacious, tidy, and comfortable. Our team takes great pride in maintaining a clean and inviting environment for our guests.We're also pleased that our location met your expectations. Singapore has so much to offer, and being in a convenient location can make exploring the city even more enjoyable.Thank you for recommending M Social, and we hope to have the pleasure of welcoming you back in the future. If you have any specific suggestions or feedback to help us improve further, please feel free to share.Warm regards,Anthony LimCluster General Manager

Dear Simone, Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you enjoyed your overall experience, despite some minor challenges.We apologize for the crowded breakfast area. During busy times, our breakfast venue can become popular among guests, but we're delighted that you found the breakfast itself to be delicious. We appreciate your understanding, and we'll continue to look for ways to improve the breakfast experience for all our guests.We understand that the room size may not have been ideal for you, but we're pleased to know that it was well-equipped with everything you needed for a comfortable stay. Providing all the necessary amenities and conveniences is important to us, and we're glad that we met your expectations in this regard.Thank you for mentioning our baggage storage service. We're glad that it was helpful for you, and we'll continue to provide efficient and reliable service to all our guests.Thank you for choosing our establishment. We hope to have the opportunity to welcome you back in the future. Best regards,Anthony LimCluster General Manager

Hello erol,Warmest greetings from M Social Singapore!Thank you for taking the time to rate us on our online survey.We will definitely continue to strive to provide all guests with the best possible experience. We certainly look forward to being of service to you once again. Till next time!Socially Yours,Sean KohFront Office Manager

Hello Warmest greetings from M Social Singapore! Thank you for taking the time to rate us on our online survey. We are pleased to know that you have enjoyed a truly M Social experience. We certainly look forward to delighting you once again during your next stay with us! ;) Stay Social,

Dear guest, thanks a lot for taking your time to leave a lovely 5 star review for us. The hotel owes its beautiful design to the world-renowned designer Philippe Starck, we are glad that you liked it ! We hope to continue being your preferred hotel on your next visit to Singapore :) Till next time ! Socially Yours, Darshan Lionel, Director of Rooms

Thanks for staying with us. We appreciate your feedback!

Hi Anonymous, Thank you for sharing your feedback.

Dear Dennis, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Richard,Your spaceship to Mars breakdown sound fairly serious. If you have any plan to reschedule another launch again. Please keep us posted. Thanks Best regards, Anthony LimGeneral Manager

Dear Nazim,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Benjamin,Thank you for your detailed feedback! We're glad to hear that you appreciated the unique loft-style room, hotel's location and quiet atmosphere. Your comments are valuable to us, and we'll certainly take them into consideration for future improvements. Please note that you can easily request these items from our Housekeeping team, who will be more than happy to deliver them to you promptly. Your comfort is our priority, and we appreciate your understanding. We look forward to welcoming you back soon for another pleasant stay.Warmest regards,Anthony LimCluster General Manager

Dear Anthony,Thank you for your feedback! We're glad to hear that you found our location to be very good and that you appreciated the value of your stay.Regarding the absence of an ironing board in your room, we apologize for any inconvenience caused. Please feel free to reach out to our housekeeping team, and they will be more than happy to promptly deliver an ironing board to your room.We appreciate your understanding and hope to have the pleasure of welcoming you back soon.Warm regards,Anthony LimCluster General Manager

Dear Sze-Yern,Thank you for your feedback! We're delighted to hear that you found our rooms cozy and well-appointed, and that our location close to dining options and popular areas like Clarke Quay suited your needs.We look forward to welcoming you back for another cozy stay in the future!Warm regards,Anthony LimCluster General Manager

Dear Andre,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Kyara,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the size of our rooms and the limited table space for belongings, especially in our loft room layout. Your comments are valuable to us, and we will certainly take them into consideration for future improvements.Regarding the air conditioning, we apologize if it did not meet your expectations. Our maintenance team will look into this to ensure that all our guests are comfortable during their stay.We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying experience in the future.Warm regards,Anthony LimCluster General Manager

Dear Yannick,Thank you for your feedback! We're thrilled to hear that you found our hotel to offer excellent value for money and that you enjoyed the ideal location along the Singapore river walk. It's fantastic that you were upgraded to a loft room and that you found it great from all aspects. We're glad you enjoyed the rooftop pool and fitness center as well. Your recommendation means a lot to us, and we hope to welcome you back for another enjoyable stay in the future!Warmest regards,Anthony LimCluster General Manager

Dear Christoph,Thank you for your feedback! We're thrilled to hear that you had a great experience during your stay with us. Our team works hard to ensure that every guest has a pleasant stay, and we're glad to hear that their efforts were appreciated. If there's anything else we can do to improve your experience or if you have any further feedback, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future!Warmest regards,Anthony LimCluster General Manager

Dear Didier, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Xing Xing, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Dan,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Sedef,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Jennifer, Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our hotel's great location on Robertson Quay, with easy access to restaurants and transit options.We're glad that you found our staff friendly and generally helpful, and that the air conditioning in your room worked well to keep you comfortable.We apologize for any inconvenience caused by the cleanliness of the shower tiles. Please rest assured that we will address this promptly with our housekeeping team to ensure that such issues are rectified.Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warmest regards, Anthony LimCluster General Manager

Dear Noburo-san,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the lights in the bathroom and the power sockets losing power supply during your stay.Ensuring that our facilities are fully functional is of utmost importance to us, and we regret that we fell short in this aspect during your visit. Please know that your comments have been duly noted, and we will work diligently to address these issues to prevent any recurrence in the future.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Warmest regards,Anthony LimCluster General Manager

Dear Kayser,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Tomoya, Thank you for sharing your feedback with us! We're delighted to hear that you were satisfied with your stay and that our staff provided excellent service, including upgrading your room.However, we sincerely apologize for the cleanliness issue you encountered in the bathroom. Please rest assured that cleanliness and hygiene are top priorities for us, and we take your feedback very seriously. We will address this matter with our housekeeping team to ensure that such oversights do not happen again in the future.We appreciate your understanding and hope that this isolated incident does not deter you from choosing M Social for your future stays. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Warm regards,Anthony LimCluster General Manager

Dear Daniel,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Angela,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be a good fit for your budget and appreciated its proximity to the river and various restaurants. Your comments about the convenience of the location and the neighborhood are appreciated.We apologize for any inconvenience you experienced due to the size of the room and the limitations it presented. We understand that different guests have different preferences and needs when it comes to accommodations, and we regret that our room layout did not fully meet your expectations, particularly regarding space and amenities.Your feedback regarding the initial lack of bath towels and toilet paper is concerning, and we apologize for the oversight. Rest assured, we will address this issue with our housekeeping team to ensure it does not happen again in the future.Regarding the hallway odor, we appreciate you bringing this to our attention. We will investigate this matter further and take appropriate measures to address any unpleasant odors promptly.We value your input and take your comments seriously as we continually strive to improve the experience for all our guests. We hope that despite the challenges you encountered, you were still able to enjoy your time in Singapore.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Warm regards,Anthony LimCluster General Manager

Dear Tomoya, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Gloria,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Nicole,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Dao Ming,Thank you so much for your kind words! We're thrilled to hear that you love our hotel and that you would highly recommend it to solo travelers.We're glad you enjoyed the area as well!Your recommendation means the world to us, and we look forward to welcoming you back for another wonderful stay in the future. Warm regards,Anthony LimCluster General Manager

Dear Jess,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the stylish aesthetic and lighting ambiance of our hotel, as well as the quiet surroundings. We're also glad that you found our location convenient for accessing the main spots in Singapore, with just a short walk to the metro.We apologize for any inconvenience caused by the strange drain odor in your room and appreciate your understanding. Your comments will be shared with our team to ensure that we address this issue promptly.We're pleased to hear that you found the price reasonable, considering the context of Singapore. We look forward to welcoming you back for another enjoyable stay.Warm regards,Anthony LimCluster General Mamager

Dear Mrs. Philippa,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel to be very convenient and enjoyed the young, buzzy vibe.Creating a vibrant and welcoming atmosphere is at the heart of what we strive for, and it's fantastic to know that you experienced just that during your stay. If there's anything specific you loved or any suggestions you'd like to share, we're all ears.We appreciate your support and look forward to welcoming you back for another positive experience in the future. Safe travels, and see you soon!Best regards,Anthony LimCluster General Manager

Dear Hiroyuki-san,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Ann,Thank you for sharing your feedback with us, and we sincerely apologize for the inconveniences you encountered during your stay. We regret that your experience did not meet the standards we aim to provide.We apologize for the small room size and the lack of space to unpack your case. Your feedback is essential, and we will review the room setup to ensure a more comfortable and convenient experience for our guests.The disruptions you faced with the electricity and the broken door lock are indeed regrettable. We understand the frustration caused, and we are actively addressing these issues to prevent similar occurrences in the future.We appreciate your patience and understanding during these situations. Your feedback is crucial in helping us improve our services. We hope to have the opportunity to make amends and provide you with a more positive experience in the future.Warm regards,Anthony LimCluster General Manager

Dear Zamir,Thank you for sharing your wonderful feedback with us! We are delighted to hear that your check-in was seamless, especially with the pre-registration. It's fantastic that you enjoyed the Alcove Terrace during your one-night stay and that it provided a super cozy, clean, and comfortable escape for you and your partner from the fast-paced working environment.Your kind words about your experience mean a lot to us, and we are thrilled to have been a part of your unwinding journey. We look forward to the pleasure of welcoming you back for another relaxing stay in the future.Thank you for choosing M Social!Warm regards,Anthony LimCluster General Manager

Dear Shahid,Thank you for sharing your positive feedback with us! We're thrilled to hear that you found your stay to be of great value and that you enjoyed the comfort and trendy atmosphere of our accommodation. Our team works hard to create a welcoming and stylish environment for our guests, and it's wonderful to know that we succeeded in making your stay enjoyable.Additionally, we appreciate your mention of our great location. Providing a convenient and accessible setting for our guests is a priority for us, and we're delighted that our location added to the overall satisfaction of your experience.We value your feedback and look forward to the opportunity to welcome you back for another great stay in the future.Thank you for choosing us!Warm regards,Anthony LimCluster General Manager

Dear Hideki,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear XinTao,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Karen,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel adequate and appreciated our excellent location along the river, surrounded by a plethora of restaurants and cafes. It's wonderful to know that the room, though small, was sufficient for your needs.We appreciate your kind words about our fantastic front desk staff and the seamless check-in and check-out process.Your feedback regarding the breakfast is invaluable, and we apologize for any inconvenience you experienced. We'll certainly address this with our team to ensure that our breakfast service meets the expectations of all our guests.We look forward to the opportunity to welcome you back.Thank you for choosing us, and we appreciate your insights.Best regardsAnthony LimCluster General Manager

Dear Siham,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Roland, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Valued Guest, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Karoline,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Christian, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager