Terras

Beoordelingen van V Hotel Lavender

4 out of 5
V Hotel Lavender
70 Jellicoe Road, Singapore

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 283 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 387 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 183 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 91 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 1002 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

7,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Mahomed

1 nacht verbleven in januari 2024
Reactie van Yu Ming op 21 jan 2024
Thank you for your review. We do hope to be given the opportunity for us to provide you with an improved experience in the near future.

8/10 – Goed

A.T.

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel op 100 meter van MRT station Lavender. Ideale uitvalsbasis voor een verblijf in Singapore. Ontbijt is ruim, maar Aziatisch gericht.
3 nachten verbleven in maart 2023
Reactie van Yu Ming op 13 apr 2023
Thank you for your positive review, Look forward to welcome you back again soon

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exellent location, right next to the Lavender mrt station. So you can reach Changi airport easy or go anywhere else. There are some eateries in an arcade next to the hotel and across the street. Rooms are pretty standard and clean. Wifi is free and speed is above average. Staff is polite, proffessional and efficient.
1 nacht verbleven in februari 2020
Reactie van yu ming op 27 feb 2020
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly. We look forward to welcome you back again soon!

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
top locatie, schoon, mrt is om de hoek, centrale tussen wijken van alle culturen. vlakbij litlle india, china town, .
3 nachten verbleven in mei 2019
Reactie van yu ming op 20 mei 2019
Thank you for your positive review. We are delighted you enjoyed our hotel location and we look forward to welcome you back again soon

6/10 – Redelijk

Stefan

Direkt an der Metrostation. Alles in der Nähe, Supermarkt, Food Court.
3 nachten verbleven in maart 2024

8/10 – Goed

Ryosuke

Positief: Netheid, personeel en service
3 nachten verbleven in april 2024

4/10 – Matig

YURIE

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
お湯が出ない。廊下の音が丸聞こえで騒がしい。部屋のトイレから水漏れ。寝るだけだと思えば耐えられるが、快適とは言い難い。
2 nachten verbleven in april 2024
Reactie van Yu Ming op 13 mei 2024
We apologize for the inconvenience you experienced. We'll address the hot water, noise, and leak issues to ensure a more comfortable stay for our guests. Thank you for your feedback.

8/10 – Goed

SERINO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
立地がよく食べ物なども困りませんでした。
2 nachten verbleven in mei 2024
Reactie van Yu Ming op 13 mei 2024
We're glad you enjoyed our convenient location and had no trouble finding food. Thank you for your feedback!

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Voorzieningen
We have stayed here 3 times now and like the hotel very much. We like the proximity to the MRT. The property is very clean. We liked our room and the pool area. The wifi is great.
3 nachten verbleven in april 2024
Reactie van Yu MIng op 13 mei 2024
Thank you for your continued support and feedback! We're delighted to hear that you've enjoyed your stays with us. We're glad you appreciate our proximity to the MRT, cleanliness, room, pool area, and the quality of our WiFi. We look forward to welcoming you back for your next visit!

10/10 – Uitstekend

Benyawan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ห้องพักดี สถานที่สะดวก อาจมีกลิ่นห้องน้ำบ้างในช่วงแรก หากปรับปรุงตรงนี้ได้จะดีเลิศค่ะ
3 nachten verbleven in april 2024
Reactie van Yu Ming op 13 mei 2024
Thank you for your feedback! We're glad you found the rooms comfortable and our location convenient. We'll work on improving any bathroom odors for a better experience.

10/10 – Uitstekend

Ching Hsiang

5 nachten verbleven in april 2024
Reactie van Yu Ming op 28 apr 2024
Thank you for your full score rating! Look forward to welcome you back again soon!

6/10 – Redelijk

Roshinne

2 nachten verbleven in april 2024
Reactie van Yu Ming op 28 apr 2024
Thank you for your positive rating

6/10 – Redelijk

Bin, Eden Prairie

Reisde met familie
Positief: Netheid, personeel en service
Good location right on MRT but small rooms. There are good food options right outside the hotel.
1 nacht verbleven in april 2024
Reactie van Yu Ming op 28 apr 2024
We are glad you enjoyed our hotel location and had a overall pleasant stay. We look forward to welcome you back again soon

6/10 – Redelijk

Eileen

Positief: Netheid, staat van de accommodatie en faciliteiten
Close to MRT
3 nachten verbleven in april 2024
Reactie van Yu Ming op 24 apr 2024
Thank you for your review. We are delighted you enjoyed our hotel location and we look forward to welcome you back again soon

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pretty good except for a very small standing shower
2 nachten verbleven in december 2023
Reactie van Yu Ming op 24 apr 2024
We are glad you had an overall pleasant stay with us and we look forward to welcome you back again soon

6/10 – Redelijk

CHEN

Reisde met een groep
The rooms were sprayed with a kind of pungent chemical smell, and it was very unpleasant.
2 nachten verbleven in april 2024
Reactie van Yu Ming op 21 apr 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the smell in your room. Please rest assured that we take guest feedback seriously, and we will investigate this matter further to ensure that our rooms meet the highest standards of cleanliness and comfort. If you have any further concerns or if there is anything else we can assist you with, please don't hesitate to contact us directly. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 – Goed

Yuvaraj

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Breakfast spread is not great, can improve
5 nachten verbleven in april 2024
Reactie van Yu Ming op 12 apr 2024
Thank you for your review. We have taken note of your comments and will review for future improvements. We hope to welcome you back for an improved experience in the near future

4/10 – Matig

Taryn

Negatief: Personeel en service
3 nachten verbleven in maart 2024
Reactie van Yu Ming op 12 apr 2024
We apologize that we did not meet your expectation during your recent stay. Should there be any issues you may wish to highlight, please do contact hotel directly so that we may look at it and address them.

8/10 – Goed

Markus

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Lifts are totally over crowded with the need to wait 10min. Breakfast ist not worth the 15SGD. Pool ist very nice with offered Pool towels. Try to get a room away from the lift.
3 nachten verbleven in maart 2024
Reactie van Yu Ming op 1 apr 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

6/10 – Redelijk

Jiranut, Bangkok

Positief: Voorzieningen
Hotel location may seem away from city center but still very easy to access to underground train or MRT. The hotel condition is fair, though looks dated but still function and acceptable clean; suitable for a traveller who spends most time out from the room. Wi-Fi is available in the room for free with separate SSID and password this is nice for a little extra security; Wi-Fi speed is fine. I like the power outlet next to the bed which may be very important now a day for people who like to scroll social media before sleep or reach out the first thing in the morning.
2 nachten verbleven in maart 2024
Reactie van yu ming op 1 apr 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

6/10 – Redelijk

Sato

Negatief: Personeel en service
3 nachten verbleven in maart 2024
Reactie van Yu ing op 1 apr 2024
Thank you for your rating, please do not hesitate to contact us if you require any assistance or need to highlight any issues to us.

6/10 – Redelijk

TOSHIYASU

4 nachten verbleven in maart 2024
Reactie van Yu Ming op 1 apr 2024
Thank you for your rating, please do not hesitate to contact us if you require any assistance or need to highlight any issues to us.

8/10 – Goed

Katrina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel while not fancy was comfortable and clean. It was very conveniently located close to MRT and a variety of food options.
5 nachten verbleven in maart 2024
Reactie van Yu Ming op 1 apr 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

8/10 – Goed

Siwoo

4 nachten verbleven in maart 2024
Reactie van Yu Ming op 9 apr 2024
Thank you for your positive rating

2/10 – Ontzettend slecht

Yolanda

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The ONLY good thing about this hotel is the location! The room was smelly, the pillow cover was dirty with stains, the toilet smelled like sewage, and some spots on the ceiling were cover with mold.
Reactie van yu ming op 1 apr 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Uitstekend

Bridget

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed here for one night & it was great. Very helpful staff & nice room. There was a taxi outside for us at 4:45am ready to take us to the airport! Highly recommend
1 nacht verbleven in maart 2024
Reactie van Yu Ming op 16 mrt 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

4/10 – Matig

TAT

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They don't have enough staff and facilities to handle travellers. = Waiting, waiting and waiting. Air circulation is not good. Air conditioning is not cold enough in the room. Convenient, it locates right on top of MRT.
2 nachten verbleven in maart 2024
Reactie van Yu Ming op 16 mrt 2024
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. Your comments regarding the wait times, air circulation, and the effectiveness of our air conditioning system have been duly noted.We understand the importance of providing efficient service and a comfortable environment for our guests, and it's disappointing to hear that we fell short in meeting your expectations in these areas. We are actively reviewing our staffing levels and facilities to ensure that we can better accommodate our guests, especially during busy periods.We appreciate your positive note about our convenient location atop the MRT, and we're glad to hear that it was advantageous for your travels.Your feedback is invaluable to us as we strive to continually improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory stay.

10/10 – Uitstekend

Sheryl Joy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Yu Ming op 16 mrt 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

10/10 – Uitstekend

Ratna

2 nachten verbleven in februari 2024
Reactie van Yu Ming op 1 apr 2024
Thank you for your rating, please do not hesitate to contact us if you require any assistance or need to highlight any issues to us.

10/10 – Uitstekend

Mitsuo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
行動するのに便利なホテル
ラベンダー駅地上に出て徒歩1分でホテル着。暑い国なので助かります。ファーストフードはホテル出て1分以内で、歩き回らず直ぐ食べれます。ただエレベーターが6基あるのに時間が掛かるのが難点。便利なのでリピートしてもいいホテルです。
1 nacht verbleven in februari 2024
Reactie van Yu Ming op 15 feb 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Okay but I was expecting better
I was expecting better based on the price. Room was super small, it was impossible to open two suitcases at the same time. There were some minor stains in the towels. Location is okay. Very close to MRT. Check in took forever.
1 nacht verbleven in februari 2024
Reactie van Yu Ming op 15 feb 2024
Thank you for your review. Please accept my apology for any shortfalls in service delivery during your stay with us. We will look into the issues highlighted and review for future improvements. We do hope to be given the opportunity for us to provide you with an improved experience in the near future.

10/10 – Uitstekend

Boisie

Reisde met partner
Positief: Voorzieningen
Great location nice & clean hotel
2 nachten verbleven in februari 2024
Reactie van Yu Ming op 14 feb 2024
Thank you for your lovely review look forward to welcome you back again soon

10/10 – Uitstekend

Pradip

Reisde met familie
Washroom didn’t have enough air circulation so it was smell
3 nachten verbleven in december 2023
Reactie van Yu Ming op 13 feb 2024
We are glad to know that you had an overall pleasant stay with us and we look forward to welcome you back again soon

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I was pleased to get a late checkout but it’s a huge hotel so you can’t expect personal service.
1 nacht verbleven in februari 2024
Reactie van Yu Ming op 13 feb 2024
We are glad to know that you had an overall pleasant stay with us and we look forward to welcome you back again soon

10/10 – Uitstekend

Yoshinori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Yu Ming op 22 feb 2024
Thank you for your full score rating!

8/10 – Goed

Lily, San Leandro

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Pretty old hotel, overall cleaniness good, but room had an old moldy smell.
1 nacht verbleven in februari 2024
Reactie van Yu Ming op 13 feb 2024
We are glad to know that you had an overall pleasant stay with us and we look forward to welcome you back again soon

8/10 – Goed

Lucas

Positief: Netheid, personeel en service
The staff gave excellent services. Manager extended our checkout time by 2 hours; without additional charges; n allowed us to catch in one more site.
2 nachten verbleven in februari 2024
Reactie van Yu Ming op 13 feb 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Small, but Comfortable.
V Hotel Lavender is a great hotel in a great location. The rooms are a bit on the small side, but they are clean and the bed was comfortable. Access to transit was great (plenty of bus stops and MRT access at the hotel). There are plenty of food options close by as well. We would stay here again.
3 nachten verbleven in januari 2024
Reactie van Yu Ming op 7 feb 2024
We are delighted you enjoyed your stay with us and we look forward to welcome you back again soon

10/10 – Uitstekend

Djoko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Yu MIng op 13 feb 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

6/10 – Redelijk

Pavan Kumar

Positief: Netheid
location is convenient, but not the standards definitely not worth 3 star rated hotel
1 nacht verbleven in januari 2024
Reactie van Yu Ming op 5 feb 2024
We are glad you had an overall pleasant stay with us and we look forward to welcome you back again for an even better experience

10/10 – Uitstekend

Christian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
relativ zentrale Lage - vernünftiges Preis - Leistungsverhältnis zum Zeitpunkt der Buchung
1 nacht verbleven in januari 2024
Reactie van Yu Ming op 3 feb 2024
Thank you for your lovely review! We look forward to welcome you back again soon

10/10 – Uitstekend

DAIKI

2 nachten verbleven in januari 2024
Reactie van Yu Ming op 5 feb 2024
Thank you for your full score rating!

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in januari 2024
Reactie van yu ming op 3 feb 2024
Thank you for your positive rating. We look forward to welcome you back again soon

8/10 – Goed

Shaabanullah S

3 nachten verbleven in januari 2024
Reactie van Yu Ming op 3 feb 2024
Thank you for your positive rating. We look forward to welcome you back again soon

8/10 – Goed

Jenny

6 nachten verbleven in januari 2024
Reactie van Yu Ming op 1 apr 2024
Thank you for your rating, please do not hesitate to contact us if you require any assistance or need to highlight any issues to us.

6/10 – Redelijk

Patricia

5 nachten verbleven in januari 2024
Reactie van Yu Ming op 28 jan 2024
Thank you for your positive rating

8/10 – Goed

Brian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Value for money
6 nachten verbleven in januari 2024
Reactie van Yu Ming op 28 jan 2024
Thank you for your positive rating

8/10 – Goed

Jade

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van Yu Ming op 28 jan 2024
Thank you for your positive rating

10/10 – Uitstekend

Ting-Chien

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Yu Ming op 24 jan 2024
We are glad you had an overall pleasant stay and we look forward to welcome you back again for an even better experience.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to stay, easy and convenient to get around for the price. Only draw back is the very small shower stall which leads out to the toilet area when showering. The breakfast was ok.
3 nachten verbleven in januari 2024
Reactie van Yu Ming op 22 jan 2024
Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your positive feedback about our hotel being a good and convenient place to stay, especially considering the price point. It's wonderful to hear that you found our location convenient for getting around.We take note of your concern regarding the size of the shower stall, and we apologize for any inconvenience this may have caused. We understand the importance of a comfortable and functional bathroom, and we will certainly look into possible solutions to enhance this aspect of our rooms.Regarding breakfast, we appreciate your honest feedback. We continuously strive to improve our offerings, and your comments help us identify areas where we can enhance the dining experience for our guests. If you have specific suggestions on how we can improve the breakfast selection, we would be grateful for your insights.We value your feedback and hope to have the opportunity to welcome you back in the future.