Terras

Beoordelingen van VIP Hotel

2.5 out of 5
VIP Hotel
5 Balmoral Crescent, Singapore, SIN

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 44 van 142 beoordelingen" "
Gastenscore: 8 - Goed. 61 van 142 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 142 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 142 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 142 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Muhammad

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staycation
2 nachten verbleven in februari 2022
Reactie van Jo op 27 feb 2022
Thank you and hope to see you again soon

8/10 – Goed

Amuttharasi

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Jo op 27 feb 2022
Thank you for your feedback, and We hope to see you soon

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, comfort kamer
6 nachten verbleven in december 2021
Reactie van Jo op 27 feb 2022
Thank you for your feedback and hope to see you soon

10/10 – Uitstekend

Hafiza

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the location.. it was nestled in a quiet spot surrounded by condos. I like your friendly staffs and spacious room. Only downside I didn't get to swim due to rainy weather. Thanks for free breakfast and free parking.
3 nachten verbleven in december 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The receptionist is very very rude. Went out for supper at 2am and back at 4am. Both were sleeping.. Then when we went into the hotel, one of the red hair aunty requested to check my ic saying 2 of us is visitor whereby we registered as stay in customer. The main door is locked and only open after they open from inside. Is impossible for visitor to come as they will have to walk past the counter and the receptionist gave us bad attitude and want to check ic... Bad stay, will never go back again.
1 nacht verbleven in december 2021
Reactie van Jo op 4 jan 2022
Thank you for your feedback. appreciated your concern. For security reason, the night staff is trying to make sure that all are registered guest. thanks letting us know that night staff is sleeping, will have a words with them.

8/10 – Goed

Jiaru

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed in a deluxe Quadruple room which was very big and spacious. The photos on the booking websites e.g. Expedia are totally outdated. They reburbished the deluxe rooms so they all look really nice. Pool is great too. Only complaints are the bathroom does have a smell to it which is irks me. It may be coming from the drain. Water also leaks out from the glass shower door while showering which makes the floor wet. Breakfast was simple - juice, eggs, sausages and toast which I don't mind. Walking about 5 mins out there are small supermarkets and restaurants to eat as well.
1 nacht verbleven in december 2021

10/10 – Uitstekend

Muhammad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Jo op 27 dec 2021
THANK YOU

10/10 – Uitstekend

Christine

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The smell doesnt seem clean, smell of pest is manifested but dont see any of it thats good thing. The door was broken on our last day, but the service of the staff in reception is really good. So nothing bother but thay can improve on some areas I had mentioned.
2 nachten verbleven in december 2021
Reactie van Jo op 27 dec 2021
Thank you for your feedback; we will see into the Problem.

10/10 – Uitstekend

Emaleen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room size was good. We celebrate christmas eve with friends and front desk guy is very good he’s super nice.
1 nacht verbleven in december 2021
Reactie van Jo op 27 dec 2021
Thank you, and we hope to see you soon.

10/10 – Uitstekend

JAYCE

1 nacht verbleven in december 2021

10/10 – Uitstekend

Inthumathi

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommend to everyone.. Nice place to spend time with friends and family..
1 nacht verbleven in december 2021
Reactie van Jo op 24 dec 2021
Thank you for your feedback, and much appreciated for Recommended to everyone. We wish you and your family A Merry Christmas and A Happy New Year 2022

8/10 – Goed

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2021

10/10 – Uitstekend

Casper Jacob, Singapore

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were big and spacious (bigger than normal) and we had a patio outside (never had this in Singapore). Pool is very nice (super deep). Good location
1 nacht verbleven in oktober 2021

8/10 – Goed

Leong

Reisde met familie
Positief: Personeel en service, comfort kamer
The shower leaking when water flow from below tape
1 nacht verbleven in oktober 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
清潔感があって良かったです。
1 nacht verbleven in februari 2020

8/10 – Goed

Jordan

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2020

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service, comfort kamer
4 nachten verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
Average Stay Overall
It was an average stay, comfort and cleanliness - good breakfast though. Stayed just overnight for our cruise departing the next day. Not a lot to comment otherwise.
1 nacht verbleven in december 2019
Reactie van KS Tan op 7 jan 2020
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

8/10 – Goed

Makiko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
家族連れ向きのホテル
ホテルというよりはのんびりした保養所のような印象でした。雰囲気的にも家族連れ向きで、ビジネスマンには向かないと思います。WiFiが部屋まで届かず、ストレスがたまり不便でしたから。プールも予想より小さく子供には良いと思いますが、大人には入りにくい。 一方、部屋は広々としており、スーツケースが広げやすくゆったり出来ました。シャワーとバスタブは別々でした。スリッパはありません。朝はブッフェで卵料理が注文できます。シンガポールのフワフワしたケーキが美味しかったです。受付に45分前までに頼めば、ニュートン、リトルインディア、オーチャードまで車で送ってくれますが、16時30分迄。ニュートン駅からホテルまでは思ったより遠く不便でした。
3 nachten verbleven in december 2019
Reactie van KS Tan op 5 jan 2020
We're sorry you were unhappy with our Free WIFI - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 – Goed

Alan

12 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were super friendly and the pool was great! my son loved it!!
9 nachten verbleven in december 2019
Reactie van KS Tan op 5 jan 2020
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

6/10 – Redelijk

Mahadevan

Reisde met familie
Positief: Netheid, comfort kamer
This hotel is located in a very peaceful locality and at a walking distance from Newton MRT. The Newton food centre on the opposite of the MRT is a inexpensive place to try many types of food. But the vegetarian choice is limited. The nearby Balmoral Plaza houses a 7 Eleven outlet, an Indian Restaurant, a Pizzeria. Overall a reasonably good place to stay when on a vacation. The hotel serves breakfast in the little restaurant beside the swimming pool. Restaurant gets too crowded during the breakfast time and have to wait to find a table.
8 nachten verbleven in december 2019
Reactie van KS Tan op 31 dec 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in november 2019
Reactie van KS Tan op 31 dec 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me encantó todo. Me parece muy deliciosos los desayunos muy completos.
5 nachten verbleven in november 2019
Reactie van KS Tan op 31 dec 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
There were at least 15 mosquitoes in the rooms when we checked in, I went to desk to see if there was something they could do about it and they did not have anything to spray or use to kill/get rid of them. They ended up biting my daughter all over to where she has whelps all over her body form these bites. The wifi was also very poor and could not be used on my computer as it was too poor of a signal. The people were pleasant that worked there, it was just not comfortable and there were dead bugs on the floor and water damage on the walls.
2 nachten verbleven in november 2019
Reactie van KS Tan op 27 nov 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very considerate, turning on the A/C and lights before I returned from afternoon outdoor activities, which in Singapore, was very welcome! They have a nice little restaurant there with a cook who can pretty much whip up anything you ask. Rooms were spacious and our room had a large patio, which was very nice. The breakfast included made-to-order eggs, some meat, fresh fruit, juices, cereal, bread, peanut butter, kaya, etc. Would definitely recommend and stay there again.
3 nachten verbleven in november 2019
Reactie van KS Tan op 24 nov 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

10/10 – Uitstekend

apple

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ホテルのスタッフがみんな親切で優しいです。
5 nachten verbleven in november 2019
Reactie van KS Tan op 21 nov 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely comfortable , quiet and convenient for a short stopover in Singapore. Well connected for bus and metro.
2 nachten verbleven in november 2019
Reactie van KS Tan op 19 nov 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2019
Reactie van KS Tan op 19 nov 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in oktober 2019
Reactie van KS Tan op 19 nov 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
4 nachten verbleven in oktober 2019
Reactie van KS Tan op 16 okt 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in oktober 2019
Reactie van KS Tan op 10 okt 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great little hotel for a family on a budget.
Great location, pool excellent & service excellent. Room was nice and big. Having breakfast included was a bonus even if it was basic, tea/coffee, two cereals, toast, Asian noodles, fruit, juice and eggs cooked as either scrambled, fried or omelette. The only downside was the beds were very hard. If they upgraded the beds or added a mattress topper it would have made our stay that much more memorable. Being close to Newton was also a bonus.
6 nachten verbleven in augustus 2019
Reactie van KS Tan op 6 okt 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place i had a good stay there...staff really nice
3 nachten verbleven in september 2019
Reactie van KS Tan op 3 okt 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Bra
Very old hotel building. Good and quite location. Big and clean room, comfortable bed. Breakfast is very bed and needs reviewing not much choice. Not good value for money.
3 nachten verbleven in augustus 2019
Reactie van KS Tan op 7 okt 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

10/10 – Uitstekend

Chi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quaint hotel offering a slice of old-time SG
Chose Hotel VIP because of its location: very close to Friend's home. The outdoor pool and breakfast are mere icing on the cake. Food court by foot and MRT Newton by short cab ride, the hotel is perfect for my purpose of visit. One mild complaint is the next-door guests who banged the door with complete disregard for hours of rest. Please note that the hotel is well-maintained yet quiet seasoned, and the wooden doors don't seem to provide much soundproofing.
1 nacht verbleven in augustus 2019
Reactie van KS Tan op 3 okt 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were excellent very helpful and shuttle service To mrt station was very helpful. Breakfast needs reviewing not much choice for Western tourists but can cope with it for a few days stay. Building is very old and may require some refurbishment.
6 nachten verbleven in augustus 2019
Reactie van KS Tan op 3 okt 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
充電するところが少なかった
2 nachten verbleven in augustus 2019
Reactie van KS Tan op 3 okt 2019
We thank you very much for staying with us. We are happy to note that your stay was comfortable and pleasant and, we do appreciate your kind feedback.

8/10 – Goed

Thng

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2019
Reactie van KS Tan op 24 aug 2019
Thank you for writing to us here at VIP Hotel. We are happy to know that you had a pleasant and comfortable stay and, we do appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2019
Reactie van KS Tan op 24 aug 2019
Thank you for writing to us here at VIP Hotel. We are happy to know that you had a pleasant and comfortable stay and, we do appreciate your feedback!

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2019
Reactie van KS Tan op 22 aug 2019
Thank you for writing to us here at VIP Hotel. We are sorry to hear that your stay at our establishment did not meet your expectation and wish we could work harder to make your stay more comfortable.

4/10 – Matig

新發

Positief: Netheid, comfort kamer
不滿意,尚可接受
網路住四天總共有三天不通!接駁車經常坐不到!
4 nachten verbleven in juli 2019
Reactie van KS Tan op 6 aug 2019
Thank you for writing to us here at VIP Hotel. We are sorry to hear that your stay at our establishment did not meet your expectation and wish we could work harder to make your stay more comfortable.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
接待親切,預訂接駁車很方便 語言也不是問題 房間整理很乾淨
3 nachten verbleven in juli 2019
Reactie van KS Tan op 6 aug 2019
Thank you for writing to us here at VIP Hotel. We are happy to know that you had a pleasant and comfortable stay and, we do appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
quiteness of hotel location and staff greetings to guest
5 nachten verbleven in juli 2019
Reactie van KS Tan op 31 jul 2019
Thank you for writing to us here at VIP Hotel. We are happy to know that you had a pleasant and comfortable stay and, we do appreciate your feedback!

8/10 – Goed

Ranie, Philippines

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They are very accomodating and friendly.
3 nachten verbleven in juli 2019
Reactie van KS Tan op 31 jul 2019
Thank you for writing to us here at VIP Hotel. We are happy to know that you had a pleasant and comfortable stay and, we do appreciate your feedback!

8/10 – Goed

Michael

Positief: Netheid
1 nacht verbleven in juli 2019
Reactie van KS Tan op 6 aug 2019
Thank you for writing to us here at VIP Hotel. We are happy to know that you had a pleasant and comfortable stay and, we do appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2019
Reactie van KS Tan op 31 jul 2019
Thank you for writing to us here at VIP Hotel. We are happy to know that you had a pleasant and comfortable stay and, we do appreciate your feedback!

10/10 – Uitstekend

Pierre

6 nachten verbleven in juli 2019
Reactie van KS Tan op 22 aug 2019
Thank you for writing to us here at VIP Hotel. We are happy to know that you had a pleasant and comfortable stay and, we do appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the room was bigger than expected and it was very clean. the bed was soft and cosy to sleep
1 nacht verbleven in juli 2019
Reactie van KS Tan op 22 jul 2019
Thank you for writing to us here at VIP Hotel. We are happy to know that you had a pleasant and comfortable stay and, we do appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2019
Reactie van KS Tan op 22 jul 2019
Thank you for writing to us here at VIP Hotel. We are happy to know that you had a pleasant and comfortable stay and, we do appreciate your feedback!