2/10 – Ontzettend slecht
Alejandra
22 mei 2024
Negatief: Netheid
I would not recommend this property:
We had to clean someone else’s toilet in order to be able to use it. Their dirty towels were still in the washer. The host said he inspected the property prior to us coming in, so seeing the toilet with brown/black stains made us wonder if we were sleeping in used sheets as well. The toilet was so bad it was hard to believe the place had been cleaned and/or inspected.
The advertisement seems legit, they list a number of people to contact for issues related to cleaning, maintenance, and so on. However, no one shows up to help you. When I reported after entering the property that the toilet had a black/brown layers/stains and took pictures of it, the cleaning contact provided asked what property I was referring to and after I told them they stopped replying. Which made me think that that specific cleaning crew had not been in the property. The host said he would send someone but he never did. When I said to the host there were dirty towels in the washer he said “he didn’t think that would impact our stay”
I should have thought that something was wrong when the host contacted us to say the property will not be ready for a 4 pm check-in as stated in the reservation and that we should come back at 5 pm.
Alejandra
2 nachten verbleven in mei 2024