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Beoordelingen van Serdika Rooms

2 out of 5
Serdika Rooms
Trapezitsa 4, Sofia

Beoordelingen

5,4
Gastenscore: 10 - Uitstekend. 2 van 29 beoordelingen" "
Gastenscore: 8 - Goed. 8 van 29 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 29 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 29 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 29 beoordelingen" "

5,8/10

Netheid

5,6/10

Personeel en service

4,4/10

Voorzieningen

5,0/10

Staat van de accommodatie en faciliteiten

5,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Marius

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Het personeel hielp goed en was vriendelijk. Voor de rest geen positieve dingen. Zeer gehorig, slechte bedden, geen voorzieningen, koud, wel beschikking over een airco maar daar heb je weinig aan. Slechte badkamer met rottende kozijnen. Zou het van jullie site afhalen als ik u was.
4 nachten verbleven in februari 2023

4/10 – Matig

Abdus

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing positive about this hotel. Only the location is good.
3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

lynn

Negatief: Personeel en service
Near center
1 nacht verbleven in oktober 2023

8/10 – Goed

WARACHEN

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
As we read bad comments from this property and when we arrived, the room is big, WiFi is good, very easy to get metro(just a minute walk), to shopping street or going to attractions places. The negative points are that the property doesn't mention on the property information or on the confirmation that the property will e-mail the instruction how to get in and get the room key. We stood long time in front the hotel to find the way to get in or staff coming.there was no staff waiting at the reception. We were struggling to contact the agent to get the information and finally been told that we must check the e-mail which has been sent a couple hours before check-in time. Neighbour rooms may make noise and we can hear water from everyone showering. And last Expedia confirmed check out time at noon but 11.00am staff showed up and told us to leave.

8/10 – Goed

Alexander

1 nacht verbleven in augustus 2023

6/10 – Redelijk

Claus

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

8/10 – Goed

hannu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Value to your money
It was a lovely room and in the city center of Sofia. Metrostation is right there and easy access to room. Only cold water in the shower.
2 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

Angelica

4/10 – Matig

Erdal

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really bad!
Built in "bathroom" that was horrible. Air-conditioning didn't work & there was no remote control. Super loud! You could hear everything! People were sitting on front of our window the whole night & day! Bad was horrible! Old underwear on the radiator & a lot of dust. This is just a part! Not worth continuing
1 nacht verbleven in augustus 2022

4/10 – Matig

Al

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Old and tired, like me.
The hotel was old and tired, fairly grubby, the bed was the hardest I’ve ever slept on. Bathroom was the same. I guess it was reasonable value for money for a capital city centre hotel though. The manageress was absolutely drop-dead gorgeous though, which made up for almost everything.
1 nacht verbleven in mei 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I don’t recommend it
This place is not a good place to stay. Allow yourself to spend a few more Leva for the sake of your own health. Place is cold. There are two small heaters that doesn’t even heat themselves. Beds are dirty. There are no seperate shower. Toilet sink and the shower is one thing. Floors are dirty walls are dirty.
1 nacht verbleven in maart 2022

4/10 – Matig

Vicente

Negatief: Personeel en service
Bad experience
They overbooked my room and got my personal items out of the room and left them on the hallway until I got back in the afternoon. At night I had people waking into my room because they gave the keys to the other guest since they had overbooked the room.
2 nachten verbleven in maart 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in maart 2020

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020
Reactie van Serdika Rooms op 13 feb 2020
Thank you

4/10 – Matig

Puri, Tokyo

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was good. Close to central. Only 10 minutes walk from train and bus station. We spent two nights there and had no toilet or bathroom lights. My wife asked them to fix it on the first day but it was not fixed while we were there...so it was uncomfortable showering or going to the toilet by torch light. This was the only disappoiting part.
2 nachten verbleven in januari 2020
Reactie van Serdika Rooms op 23 jan 2020
Thank you for your valuable comments. We apologize for the inconvenience you had.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2019
Reactie van Italian House op 24 okt 2019
Thank you for your valuable feedback! You’re most welcome to visit again.

8/10 – Goed

BRIAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Italian House op 24 okt 2019
Thank you for your review. Hoping to see you again soon

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not clean
The room was not clear. The bathroom and wc is together. Beds was not clear, there were no pillowcase..
1 nacht verbleven in augustus 2019
Reactie van Italian House op 20 aug 2019
Thank you. It was our mistake

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Assolutamente perfetto
Un soggiorno stupendo, Irina è stata fantastica fin dal mio arrivo, fornendomi anche tutte le informazioni possibili sulla città e aiutandomi in ogni momento. L'hotel non potrebbe essere più centrale, posizione perfetta, camera grandissima. Non potevo trovare di meglio. Lo consiglio a chiunque, tornerei sicuramente!
1 nacht verbleven in juli 2019

8/10 – Goed

Manfred

Positief: Netheid
mittendrin
zentraler geht es nicht und trotzdem ruhig, da im Hinterhof. Service unnötig, da Haustürcode und Schlüssel vorhanden. Gewöhnungsbedüftig ist, dass das Bad/WC zwar nur zum gebuchten Zimmer gehört, aber nur über den allgemeinen Flur zugänglich ist. WLAN nur zeitweise; wenn wenig Belegung im Haus, tot. Aber in der Nähe Cafeteria, Restaurant etc. Unschlagbares Preis- Leistungsverhältnis.
3 nachten verbleven in mei 2019
Reactie van Italian house op 19 jun 2019
Danke für die Bewertung.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bien
2 nachten verbleven in januari 2019
Reactie van Emanuele op 19 mrt 2019
Thank you Bien We really appreciate your feedback.

6/10 – Redelijk

Alberto luis

Buena ubicacion
Limpio
2 nachten verbleven in augustus 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

場所がわかりにくい
場所がわかりにくい
1 nacht verbleven in augustus 2018

4/10 – Matig

Jacopo, Bologna

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
buono come posizione. Pero': umido. bagno con muffa su soffitto luci lampadario camera non funzionanti
8 nachten verbleven in juli 2018

2/10 – Ontzettend slecht

Alessandra, Latina

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sconsigliato
Abbiamo prenotato questo hotel a due stelle senza troppe pretese. Tuttavia l'unica cosa da cui non si può prescindere è l'igiene. Il bagno, 2mq esatti, conteneva un water molto sporco, un lavandino microscopico e una cornetta della doccia collegata al lavandino (foto). Da notare, inoltre, che della doccia c'era solo la cornetta, in quanto non c'era un piatto, ma uno scolo sul pavimento, in un bagno di per sé già molto piccolo. Le pareti erano scrostate e c'era muffa ovunque (foto). Nella camera, tappezzata di spartiti ammuffiti che davano odore, era presente una doppia finestra a tre ante, di cui una con i vetri rotti e due che non si potevano chiudere. Personale invisibile.
3 nachten verbleven in juli 2018

6/10 – Redelijk

ofer

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
a budget room in Sofia
After I made the booking for "Guest Rooms Heart of Sofia", I received a message from the hotel, that they will relocate me to one of their other properties "Italian House Hotel", which is not as central, and one metro station away from "Guest Rooms Heart of Sofia". The new location is still central enough and convenient. The room is VERY old, not maintained well and definitely could use a face lift. House keeping do a very good job, but the whole place is just too old. I guess this is why the price was as cheap as it was, so in terms of value for money, you probably get what you pay for, and that's fine by me. There's a kitchenette for the use of all the guests. and every morning a fresh croissant for all the guests. There's a supermarket right next to the hotel, and a metro station. Wi-Fi was OK. Staff VERY friendly and helpful!
Reactie van Ivo op 1 jun 2018
Thank you for your feedback