Een binnenzwembad, een seizoensgebonden buitenzwembad
Beschikbaarheid controleren

Beoordelingen van Doubletree by Hilton Somerset Hotel and Conference Center

4 out of 5
Doubletree by Hilton Somerset Hotel and Conference Center
200 Atrium Dr, Somerset, NJ

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 440 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 313 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 129 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 81 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 37 van 1000 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Pramada

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in mei 2024
Reactie van Management op 28 mei 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the overall Doubletree experience to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 – Ontzettend slecht

Albert

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I was extremely let down by the quality of the rooms. Are used to stay at Doubletree locations often as a consultant, and I used to love it. It is sad to see the massive deterioration of this brand
1 nacht verbleven in mei 2024
Reactie van Management op 28 mei 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback, and we are working towards a renovation on the whole property with work starting next year. At Doubletree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

8/10 – Goed

Aspen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for our visit. Clean, comfy, a bit if a strange location but its a huge hotel so!
2 nachten verbleven in mei 2024
Reactie van Doubletree op 23 mei 2024
Hi Aspen! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

8/10 – Goed

Christopher

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Inconvenient location
1 nacht verbleven in mei 2024
Reactie van Doubletree op 23 mei 2024
Hello Christopher! Thank you for your feedback.

8/10 – Goed

Nicholas G

Positief: Netheid, personeel en service
Need a better gym
2 nachten verbleven in maart 2024
Reactie van Doubletree op 23 mei 2024
Hi Nicholas! Thank you for taking the time to rate our hotel. We appreciate the feedback and take this into consideration. We look forward to seeing you on your next visit!

8/10 – Goed

Mark

2 nachten verbleven in mei 2024
Reactie van Management op 12 mei 2024
thank you for your review

10/10 – Uitstekend

Shurlane

Clean friendly quiet
1 nacht verbleven in mei 2024
Reactie van Management op 12 mei 2024
Thank you for your great review!

8/10 – Goed

Dorian

2 nachten verbleven in april 2024
Reactie van Doubletree op 23 mei 2024
Hi Dorian! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

8/10 – Goed

LAKSHMI, Plainfield

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed for one week, and the people were very helpful. Their breakfast was very good, and the room was cleaned every day.
3 nachten verbleven in februari 2024
Reactie van Doubletree op 1 mei 2024
Hi Lakshmi! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

6/10 – Redelijk

Ram Kumar

Zakenreiziger
Not that bad, but it's pricey for the property that they are charging.
2 nachten verbleven in april 2024
Reactie van Doubletree op 24 apr 2024
Hello Ram Kumar! Thank you for your feedback, we will take this into consideration!

8/10 – Goed

Fiona

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking was a little challenging as we arrived back to the hotel very late due to the timing of our dance competitions but it was well lit and I didn't feel unsafe. The property is very nice and staff were pleasant. Unfortunately, we had some housekeeping issues. Our shower wall had long hairs stuck to it and when I told the front desk I was told that it would be taken care of. When we got back to our room very late that evening, I could tell that someone had been in the room as the bathroom garbage had been emptied but the hairs were still there, the beds were not made and the garbage in the room hadn't been emptied. It was too late to call housekeeping but I did mention this to the front desk in the morning and they apologized. It would have been nice to have something taken off of the bill but I didn't push.
2 nachten verbleven in april 2024
Reactie van Management op 9 apr 2024
Thank you for your review. We will address the items mentioned with the team to ensure it does not happen again

2/10 – Ontzettend slecht

angela

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 9 apr 2024
we are sorry to hear we did not meet your expectations

8/10 – Goed

Erika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good service, place nice and clean
1 nacht verbleven in maart 2024
Reactie van Management op 9 apr 2024
Thank you for your wonderful review

6/10 – Redelijk

Daryl

Quiet and dead atmosphere
1 nacht verbleven in maart 2024
Reactie van Management op 9 apr 2024
Thank you for your review we will share this with our team

2/10 – Ontzettend slecht

Nicole, Brick

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room booked was to sleep 4. We walked into a king bed, no way it was sleeping four. The front desk made no effort to rectify the situation and indicated they were fully booked. I walked away and was able to book another room with double beds, then came back to check in for my second room and told the guy who just said they were fully booked that I had to get a second room because the accomadtions were not what was described to me, and he really didn’t care. Did not give any information or suggestions about the hotel. The buffet breakfast they offer is misleading. There is a sign at the restaurant that says “there is a charge if you bring the breakfast to go” it was set up like a free continental breakfast. No one was around to explain any of that, and looking back at the description it did not say breakfast was a charge. $20 per person for a continental breakfast. When we complained, none of the employees spoke English. We were there for a dance competition that was hosted by this venue. They couldn’t even have coffee in the lobby. None of the ice machines on ANY floors, so we had to go down to the restaurant (that opened at 5 ) to get ice. Which was never communicated upon arrival. One elevator was broken & another bounced several times when the door opened. With all the people staying there and going up and down constantly, this also could have been communicated. There wasn’t even an out of order sign on there. We hope we do not have to stay here again!
2 nachten verbleven in maart 2024
Reactie van Doubletree op 26 mrt 2024
Hello Nicole! Thank you for your feedback, we will take this into consideration and speak to our staff. We hope to make it up to you in the future.

8/10 – Goed

Kristina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Doubletree op 26 mrt 2024
Hi Kristina! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 – Uitstekend

Joseph

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet hotel with pleasant staff in a safe area.
1 nacht verbleven in maart 2024
Reactie van Doubletree op 20 mrt 2024
Hi Joseph! Thank you for taking the time to rate our hotel! We are pleased you enjoyed the quiet, safe area! We look forward to seeing you on your next visit!

4/10 – Matig

Ramesh

Thin walls, can hear noise from other rooms, honking of cars in parking lots even on the fifth floor. Dead flies in the bathroom when we checked in, indicative of sanitation issues. Outdated outlets, no USB ports in room. Poor housekeeping services, requested a bath/bar soap at front desk the evening we checked in, desk clerk promised to send the bath soap that never materialized. The coffee machine had to be unplugged from the wall to turn it on/off as the on off switch wasn't working. The only plus seems to lots of parking space. I think this hotel has seen better days.
1 nacht verbleven in maart 2024
Reactie van Doubletree op 12 mrt 2024
Hi Ramesh! We sincerely appreciate your feedback, and we will speak with our staff. Also, we are working towards a renovation on the whole property with work starting middle of this year. We look forward to seeing you soon!

10/10 – Uitstekend

Darren

1 nacht verbleven in maart 2024
Reactie van Doubletree op 26 mrt 2024
Hi Darren! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 – Uitstekend

Gracey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay… clean… friendly staff… hotel can use some upgrade…
1 nacht verbleven in maart 2024
Reactie van Doubletree op 5 mrt 2024
Hi Gracey! Thank you for taking the time to leave the wonderful feedback. We will be upgrading within the upcoming year. We are pleased you enjoyed your visit! We look forward to seeing you soon!

8/10 – Goed

Rufus

1 nacht verbleven in februari 2024
Reactie van Doubletree op 28 feb 2024
Hi Rufus! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

8/10 – Goed

Nathaniel

Positief: Netheid, personeel en service en comfort kamer
Someone pulled the fire alarm the evening of our stay- hotel staff made no effort to communicate with us so we’re outside for an hour with no updates. In the room, the toilet ran off and on throughout the night.
1 nacht verbleven in februari 2024
Reactie van Doubletree op 27 feb 2024
Hi Nathaniel! I am sorry that this has happened to you. We will talk with our staff. Please come visit our hotel again when you are in the area!

6/10 – Redelijk

Rakesh

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had smell of oil in elevators and the rooms were old carpeting bathrooms was unclean
2 nachten verbleven in februari 2024
Reactie van Management op 26 feb 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback, and we are working towards a renovation on the whole property with work starting later on this year. At Doubletree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Management op 24 feb 2024
Thank you for your wonderful review.

10/10 – Uitstekend

Shari

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is convenient to where I need to be.
1 nacht verbleven in februari 2024
Reactie van Doubletree op 20 feb 2024
Hi Shari! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

10/10 – Uitstekend

Daryl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The parking lot was filled with trash making our parking difficult
1 nacht verbleven in februari 2024
Reactie van Doubletree op 13 feb 2024
Hi Daryl! We will talk with our staff. Please come visit us again when you are in the area!

10/10 – Uitstekend

Christie, Pennsauken

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were greeted the moment we entered the building. We were also offered warm cookies. Very nice touch!
1 nacht verbleven in februari 2024
Reactie van Doubletree op 13 feb 2024
Hi Christie! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

6/10 – Redelijk

Jazzmine

2 nachten verbleven in februari 2024
Reactie van Doubletree op 21 mrt 2024
Hi Jazzmine! Thank you for taking the time to rate our hotel.

8/10 – Goed

Tyrone

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quite
1 nacht verbleven in januari 2024
Reactie van Doubletree op 5 feb 2024
Hi Tyrone! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 – Uitstekend

TIFFANY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always great
Always a great stay here. It’s clean, spacious and very quiet.
2 nachten verbleven in januari 2024
Reactie van Doubletree op 31 jan 2024
Hi Tiffany! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good bar/restaurant. Friendly staff
1 nacht verbleven in januari 2024
Reactie van Doubletree op 31 jan 2024
Hi Michael! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 – Uitstekend

Luisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience well attended with front desk & cleaning staff
2 nachten verbleven in januari 2024
Reactie van Doubletree op 30 jan 2024
Hi Luisa! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

8/10 – Goed

Lorenzo, Bridgeton Nj

Positief: Netheid, staat van de accommodatie en faciliteiten
Nothing
2 nachten verbleven in januari 2024
Reactie van Doubletree op 30 jan 2024
Hi Lorenzo! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

6/10 – Redelijk

Mohamed

Reisde met een groep
Negatief: Netheid, personeel en service en voorzieningen
The bed sheet had red stains as it wasnt changed before i got there. I notified the front desk about it and they didnt even care.
1 nacht verbleven in januari 2024
Reactie van Doubletree op 30 jan 2024
Hello Muhamed! Thank you for your feedback, we will talk to our staff. We hope to make it up to you in the future.

6/10 – Redelijk

Christine

Zakenreiziger
Positief: Netheid, personeel en service
2 nachten verbleven in januari 2024
Reactie van Doubletree op 30 jan 2024
Hi Christine! Thank you for taking the time to rate our hotel. We look forward to seeing you on your next visit!

6/10 – Redelijk

Elliott

Never again
1 nacht verbleven in januari 2024
Reactie van Management op 27 jan 2024
thank you for your review please elaborate so we can address the issue you experianced.

4/10 – Matig

Elliott

Positief: Netheid, personeel en service
I don’t like the fact that .you have to leave and additional 100 fee on top of the cost for the room ..and you have weight 7 to to business days too get your money back ..will never visit again..
1 nacht verbleven in januari 2024
Reactie van Management op 27 jan 2024
Hotel security deposit is standard practice. The banks take 7-10 business days to process the deposit back to your account which is out of our control

10/10 – Uitstekend

Rhonda

2 nachten verbleven in januari 2024
Reactie van Management op 27 jan 2024
Thank you for your perfect review

8/10 – Goed

Albert

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Got a long trip.... good place to stop.
Convenient efficient place to stay near quick foods and major highways,
1 nacht verbleven in januari 2024
Reactie van Management op 27 jan 2024
Thank you for your wonderful review

10/10 – Uitstekend

Carolina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
From the moment we arrived at the hotel, we felt welcomed. The gentleman at the front desk was very nice, and provided us with all the information we needed to know in regard to our stay at the hotel. He even gave us 4 chocolate chip cookies which my two daughters loved! The restaurant staff were amazing, and super sweet. My overall experience at the hotel was great. I see myself and my family booking here again in the near future.
3 nachten verbleven in januari 2024
Reactie van Management op 27 jan 2024
Thank you for sharing your wonderful experience with us. We hope to see you again!

10/10 – Uitstekend

Gustavo Rivera

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Management op 27 jan 2024
Thank you for your review

6/10 – Redelijk

James

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Management op 27 jan 2024
Thank you for your review

8/10 – Goed

Lilian, DDO

2 nachten verbleven in januari 2024
Reactie van Doubletree op 17 jan 2024
Hi Lilian! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 – Uitstekend

Madeline

1 nacht verbleven in januari 2024
Reactie van Doubletree op 5 feb 2024
Hi Madeline! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 – Uitstekend

Kamera

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Doubletree op 17 jan 2024
Hi Kamera! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

8/10 – Goed

eliana

Reisde met partner
1 nacht verbleven in januari 2024
Reactie van Doubletree op 17 jan 2024
Hi Eliana! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 – Uitstekend

KRIS, Eastampton

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Doubletree op 11 jan 2024
Hi Kris! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 – Uitstekend

Katherine, Mount Arlington

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Doubletree op 11 jan 2024
Hi Katherine! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

8/10 – Goed

Hugh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Near by Rutgers University and New Brunswick.
2 nachten verbleven in januari 2024
Reactie van Doubletree op 11 jan 2024
Hi Hugh! Thank you for taking the time to rate our hotel! We are pleased you enjoyed how close we were to Rutgers! We look forward to seeing you on your next visit!

8/10 – Goed

Benjamin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pool and hot tub were not in operation
1 nacht verbleven in januari 2024
Reactie van Doubletree op 11 jan 2024
Hi Benjamin! Thank you for taking the time to rate our hotel! We apologize for the inconvenience of having our pool and hot tub out of order during your visit. We are definitely working on getting these operational as soon as possible.