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Beoordelingen van Sugar Beach, A Viceroy Resort

5 out of 5
Sugar Beach, A Viceroy Resort
Val des Pitons, Soufriere

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 357 van 438 beoordelingen" "
Gastenscore: 8 - Goed. 53 van 438 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 438 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 438 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 438 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the service and the view between the Pitons was amazing. We loved our stay. The people were so nice and welcoming. The butler service was excellent and staff was so accommodating. We will be back!
4 nachten verbleven in mei 2024
Reactie van Jonathan Payne op 13 mei 2024
Good Day Pamela, We appreciate you taking the time to post this remarkable review of your stay at Sugar Beach, A Viceroy Resort.It is our pleasure to provide our guests with the best possible service and we are delighted that this commitment was reflected during your stay.We look forward to your return stay!Best regards,

10/10 – Uitstekend

MARIA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is amazing, the staff is super friendly, and my room was beautiful. I would love to come back!
4 nachten verbleven in april 2024
Reactie van Jonathan Payne op 6 mei 2024
Good Day Maria, Thank you for sharing your stunning review of your recent stay at Sugar Beach, A Viceroy Resort.I am pleased to read that every aspect of your stay, from our location and accommodation to the warm and luxurious service from our colleagues exceeded your expectations.We look forward to your return stay.Best regards,

10/10 – Uitstekend

Gregg, Maple Glen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing. One of the best hotels I’ve ever stayed at before. Lovely grounds. Beautiful villa. And wonderful staff.
10 nachten verbleven in januari 2024
Reactie van Jonathan Payne op 3 mei 2024
Good Day Gregg, Thank you for taking the time to share this stunning review of your recent stay at Sugar Beach, A Viceroy Resort.Our setting is truly unique, and I am thrilled to know that you appreciated the ambiance of our resort as we do. It also gives me great pleasure to know that you were impressed by our spectacular accommodation and the special care and attention provided by our colleagues.Thank you for choosing to stay with us and we look forward to your return visit.Best regards,

10/10 – Uitstekend

Justin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
🍄
2 nachten verbleven in april 2024
Reactie van Jonathan Payne op 3 mei 2024
Good Day Justin, Thank you for your excellent rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

6/10 – Redelijk

Gennadiy, Sunny Isles Beach

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is very nice with great views and service. However, prices in restaurants are unjustifiably high and price gouging is everywhere. Prepare to pay Michelin star prices for average beach food. Plus, the need to move around in a shuttle is maddening, as trip from a room to the beach feels like a roller coaster. Enjoyed the views and service but would not return. Much better options available for half the price.
6 nachten verbleven in april 2024
Reactie van Jonathan Payne op 30 apr 2024
Good Day Gennadiy, Thank you for sharing your review of your stay at Sugar Beach, A Viceroy Resort. I appreciate your wonderful comments on our views and service.I apologize for your disappointment with the food pricing. Considering our island is in a remote location, a vast majority of items are imported from the US, France and England for quality, consistency and availability. This means shipping costs and relevant duties have to be factored into our pricing. We do partner with local suppliers to minimize the amount of imported goods to support local farmers and fishermen. Your feedback is greatly appreciated, as it enables us to further enhance our service.We do look forward to welcoming you back to serve you at our best.Best regards,

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Jonathan Payne op 30 apr 2024
Good Day Jennifer, Thank you for your superb rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

2/10 – Ontzettend slecht

sujod

3 nachten verbleven in april 2024
Reactie van Jonathan Payne op 15 mei 2024
Good Day Sujod,Thank you for your rating of your experience at Sugar Beach, A Viceroy Resort. I do hope you will reconsider a return stay where we can serve you at our best.Best regards

8/10 – Goed

Dimitra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The amount of haggling on the beach is annoying!! They don’t leave you alone
4 nachten verbleven in februari 2024
Reactie van Jonathan Payne op 12 apr 2024
Good Day Dimitra, Thank you for sharing your feedback of your stay at Sugar Beach, A Viceroy Resort. I am sorry to read of your disappointing experience on the beach and sincerely apologize for the inconvenience caused. We will ask the local authorities to support us in the area you have mentioned.Once again, I apologize for your experience, and we look forward to welcoming you back.Best regards,

10/10 – Uitstekend

NEIL

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Simply speechless. Beautiful hotel with service and amenities to match. One happy family.
7 nachten verbleven in april 2024
Reactie van Jonathan Payne op 11 apr 2024
Good Day Neil, We appreciate you sharing this fantastic feedback of your stay at Sugar Beach, A Viceroy Resort. Reading positive reviews like yours motivates us to continue delivering exceptional service to all. We look forward to welcoming you back to paradise!Best regards,

10/10 – Uitstekend

Zackery

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best properties we have ever stayed at!
7 nachten verbleven in maart 2024
Reactie van Jonathan Payne op 8 apr 2024
Good Day Zackery, Thank you for sharing your amazing review and rating of your recent vacation at Sugar Beach, A Viceroy Resort.We look forward to your return stay.Best regards,

8/10 – Goed

Ilektra

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was very beautiful and in a great location. The room was very nicely kept and clean and most of the staff friendly. I felt though that the food provided by the hotel restaurants except one (the SaltWood) was overpriced for the quality and the options they offered. Breakfast offered in the morning was high quality. Overall it was a nice experience but unfortunately I would not return to that hotel for a future vacation.
7 nachten verbleven in maart 2024
Reactie van Jonathan Payne op 1 apr 2024
Good Day Ilektra, Thank you for taking the time to share your feedback about your vacation at Sugar Beach, A Viceroy Resort.Our location between the Pitons is supreme, and I am grateful you appreciated our surroundings.I am sorry to read of your disappointments with the culinary offerings. We remain genuinely concerned about each guest experience and welcome feedback such as yours so we can improve and help enhance the overall satisfaction of our guests.I do hope you will reconsider a return stay where we can serve you at our best.Best regards,

10/10 – Uitstekend

Richard, Winnetka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely fantastic resort. Beautiful grounds and facilities. Excellent service. It's perfect.
7 nachten verbleven in maart 2024
Reactie van Jonathan Payne op 25 mrt 2024
Good Day Richard, Thank you for taking the time to share your terrific review of your recent stay at Sugar Beach, A Viceroy Resort.We appreciate you sharing the highlights of your stay and look forward to your return stay.Best regards,

10/10 – Uitstekend

Daniela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I traveled to St. Lucia for a gateway weekend and stayed at Sugar Beach Viceroy Resort. I don’t even know where to start the complements. The airport transfer, the Butler, the room, the beach, the restaurants, everything was perfect. We had only good times and great memories.
2 nachten verbleven in maart 2024
Reactie van Jonathan Payne op 6 mrt 2024
Good Day Daniela, Thank you for sharing this fantastic feedback of your stay at Sugar Beach, A Viceroy Resort. One of our goals is to deliver unforgettable memories and I am delighted knowing that your expectations were exceeded in all aspects of your stay.We look forward to your return stay with us.Best regards,

10/10 – Uitstekend

Girudiha, Edmonton

1 nacht verbleven in februari 2024
Reactie van Jonathan Payne op 21 mrt 2024
Good Day Girudiha, Thank you for your excellent rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

10/10 – Uitstekend

John, Williston Park

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The views are spectacular—pictures can’t even do it justice. Well-maintained property with excellent food options and great staff! We were sad to leave.
3 nachten verbleven in februari 2024
Reactie van James Wyndham op 27 feb 2024
Good Day John, Thank you for sharing this fantastic feedback of your stay at Sugar Beach, A Viceroy Resort. Our breathtaking views are to die for. It is such a pleasure to read about your experience and know that our resort remains memorable for all the right reasons. Our colleagues will be pleased to read your review and know they exceeded your expectations.We look forward to welcoming you back soon!Best regards,

10/10 – Uitstekend

Klaudia

1 nacht verbleven in februari 2024
Reactie van Jonathan Payne op 21 mrt 2024
Good Day Klaudia, Thank you for your superb rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

10/10 – Uitstekend

Brett, Toronto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property with exceptional staff and service. The food was also very very good for a Caribbean resort. I'd highly recommend. My only experiences for improvement : 1) We booked a luxury cottage, which on the website had a beautiful view of the bay. Ours had no view due to obstructing jungle. We asked if we could switch rooms and were promised a response within a day. We never heard back. No issues with not having another room, but not getting back to us was disappointing. 2) Expedia vip was supposed to give us a room upgrade. This wasn't offered and was never explained as to why it wasn't offered. Again, not an issue if not available, but the fact this was never explained was disappointing.
5 nachten verbleven in februari 2024
Reactie van Jonathan Payne op 20 feb 2024
Good Day Brett, Thank you for sharing your review and your excellent rating of your recent stay at Sugar Beach, A Viceroy Resort.I appreciate your compliments on our resort, service, food and colleagues. They will be praised for delivering outstanding service during your stay.I apologize for the lack of communication regarding the change of room. Your comments have been noted as they will allow us the opportunity to continually improve on our service.Best regards,

10/10 – Uitstekend

Hugo

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Amazing service and facilities
3 nachten verbleven in december 2023
Reactie van Jonathan Payne op 12 feb 2024
Good Day Hugo, Thank you for sharing your incredible review and rating of your recent stay at Sugar Beach, A Viceroy Resort.We look forward to your return visit.Best regards,

8/10 – Goed

Richard, Toronto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice quiet spot.. 4 to 7 day max would have been good 11 days far too long. No upgrades , perks etc, service very good all around.
9 nachten verbleven in januari 2024
Reactie van Jonathan Payne op 6 feb 2024
Good Day Richard, Thank you for sharing your experience and for choosing to stay at Sugar Beach, A Viceroy Resort.I am thankful to read that the service received was to your expectation.We look forward to your return visit where we can serve you at our best.Best regards,

8/10 – Goed

Krishna, Palo Alto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely setting. We were in a villa at a height with a view of the beach and the lagoon below. They have an excellent shuttle service with friendly drivers who take you around the property. It's very hilly and it rained a lot so we needed it. They also have a Butler service which had variable quality. I didn't care for the all white interiors of the villas. The beach is nice and the views are spectacular all over the property. The restaurants were ok - expected more for the price. The spa in the forest was an experience.
3 nachten verbleven in januari 2024
Reactie van Jonathan Payne op 30 jan 2024
Good Day Krishna, Thank you for sharing your review and rating of your recent stay at Sugar Beach, A Viceroy Resort.Our setting is truly exceptional, and I am thrilled to know that you appreciated the ambiance of our resort as much as we do. It is also a pleasure to learn that you were impressed by the incredible views and the efficiency of the shuttle service.Thank you for choosing to stay with us and we look forward to your return visit.Best regards,

8/10 – Goed

Brian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Read the reviews/ratings and expected so much more. I travel a lot and have stayed in 5-star resorts all over the world including in the Caribbean. This was one of the most expensive ones I’ve stayed in by far. To start, once the room was booked, most places send a welcome greeting & ask about transportation from the airport..I received nothing. When we did arrive, they took us right to the room. With this being a VIP access hotel, I’m used to the hotel offering an upgrade or explanation of the perks. Nothing. I asked the butler if I would get an upgrade and she said she would get back to me. She never did. I went to the front desk twice and they said they would get back to me. No one did. The perk is only given if there is availability but the fact that no one got back to me says a lot. The room was nice but no wow factor. The breakfast was not that good. And probably the biggest takeaway of my time here is everything is WAY TOO EXPENSIVE. From the cab ride, to room service, to lunch, spa, dinner, drinks…it makes no sense why everything is so high. The saving grace to this place is the scenery is beautiful, the staff is nice, shuttle service is a great perk, and the food is good. But the hype isn’t valid. I’ve wanted to go to St Lucia for yrs. I heard good things about it, but not sure I would come back. Well if I did I would try a different resort. Been to the islands a lot and for the price & experience at Viceroy Sugar Beach, it gets a 4/5 from me.
4 nachten verbleven in januari 2024
Reactie van Jonathan Payne op 30 jan 2024
Good Day Brian, I would like to thank you for sharing your feedback of your recent stay at Sugar Beach, A Viceroy Resort.I am sorry to read of your highlighted concerns and sincerely apologize for the inconvenience caused. I have taken all your comments onboard and shared with the team so we can improve in the areas you have mentioned. Once again, I am sorry for your experience, and we look forward to welcoming you back to serve you at our best.Best regards,

10/10 – Uitstekend

Kambiz, Thousand Oaks

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful view. Great room. Private.
4 nachten verbleven in januari 2024
Reactie van Jonathan Payne op 16 jan 2024
Good Day Kambiz, Thank you for taking the time to share your lovely review of your recent stay at Sugar Beach, A Viceroy Resort.We appreciate you sharing the highlights of your stay and look forward to welcoming you back.Best regards,

10/10 – Uitstekend

Joseph

4 nachten verbleven in januari 2024
Reactie van Jonathan Payne op 11 jan 2024
Good Day Joseph, Thank you for your fantastic rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

10/10 – Uitstekend

Libby

3 nachten verbleven in januari 2024
Reactie van Jonathan Payne op 9 jan 2024
Good Day Libby, Thank you for your superb rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

10/10 – Uitstekend

Rich

6 nachten verbleven in november 2023
Reactie van Jonathan Payne op 11 jan 2024
Good Day Rich, Thank you for your excellent rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

10/10 – Uitstekend

Justin

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Jonathan Payne op 20 dec 2023
Good Day Justin, Thank you for your perfect rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

6/10 – Redelijk

Rizwan

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
7 nachten verbleven in december 2023
Reactie van Jonathan Payne op 19 dec 2023
Good Day Rizwan, Thank you for your rating. We hope to welcome you back to Sugar Beach, A Viceroy Resort to serve you at our best.Best regards,

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in oktober 2023
Reactie van Jonathan Payne op 18 dec 2023
Good Day Sarah, Thank you for your wonderful rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Jonathan Payne op 11 dec 2023
Good Day Julie, Thank you for your amazing rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

8/10 – Goed

Fernando

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Jonathan Payne op 5 dec 2023
Good Day Fernando, Thank you for your rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

6/10 – Redelijk

George, New York

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2023
Reactie van Jonathan Payne op 30 nov 2023
Good Day George, Thank you for your rating. We hope to welcome you back to Sugar Beach, A Viceroy Resort to serve you at our best.Best regards,

10/10 – Uitstekend

Glenn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sugar beach is beautiful and the people that work there are so sweet and nice!!
7 nachten verbleven in oktober 2023
Reactie van Jonathan Payne, Resort Manager op 24 okt 2023
Dear Glenn,It was wonderful to host you during your recent trip to Sugar Beach, A Viceroy Resort. It is our pleasure to serve amazing guests like you. Have a wonderful day and we cannot wait to see you again soon!Warm regards,Jonathan PayneResort Manager

10/10 – Uitstekend

Taylor Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Jonathan Payne op 7 nov 2023
Good Day Taylor Ann, Thank you for your superb rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful and wonderful resort. Food was excellent. Perfect vacation for couples
7 nachten verbleven in oktober 2023
Reactie van Jonathan Payne, Resort Manager op 23 okt 2023
Good Day Sarah, Thank you for sharing your wonderful review and rating of your recent stay at Sugar Beach, A Viceroy Resort.We look forward to your welcoming you back.Warm regards,Jonathan Payne

10/10 – Uitstekend

Hana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Jonathan Payne, Resort Manager op 21 okt 2023
Good Day Hana, Thank you for your superb rating. We look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards, Jonathan Payne

10/10 – Uitstekend

Zaimarie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Aside from the obvious (amazing view, beautiful property, gorgeous rooms) the customer service provided by the staff at Sugar Beach is the most wonderful I have experienced in all of my travels. They made everything seamless from the day of our arrival, to the last second. The attention to detail is unmatched - when we mentioned we were going to hike Petit Piton, the staff filled our room with bottles of water to ensure we were hydrating the night prior and the day of our hike. It's the little things like that, that make a big difference. We were really impressed by the way the staff communicate with each other to make sure our time spent here was personalized and as relaxing as possible. It was a very memorable getaway, and I've already raved about Sugar beach to everyone I know. As for some recommendations: We really enjoyed the sunset cruise, snorkeling, a walk around the rainforest spa, and the dinner at The Cane Bar (the ginger creme brûlée is YUM).
4 nachten verbleven in oktober 2023
Reactie van Jonathan Payne op 20 okt 2023
Good Day Zaimarie, We would like to thank you for sharing your wonderful feedback of your recent stay at Sugar Beach, A Viceroy Resort.Being situated between the Pitons is truly stunning and I am delighted to read that the service received was second to none. We are fortunate to have a team of dedicated individuals who go above and beyond to ensure every guest stay is memorable.Thank you for choosing to stay with us and we look forward to your return visit.Best regards,

10/10 – Uitstekend

ken

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just go you won’t be disappointed
Amazing vacation Top notch resort
7 nachten verbleven in oktober 2023
Reactie van Jonathan Payne op 17 okt 2023
Good Day Ken, Thank you for sharing your incredible review and rating of your recent stay at Sugar Beach, A Viceroy Resort.We look forward to your return visit.Best regards,

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in september 2023
Reactie van Jonathan Payne op 10 okt 2023
Good Day Michael, Thank you for your excellent rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

8/10 – Goed

WENDY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2023
Reactie van Jonathan Payne op 3 okt 2023
Good Day Wendy, Thank you for your rating and we look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

10/10 – Uitstekend

Alexander

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heaven on earth.
5 nachten verbleven in augustus 2023
Reactie van Jonathan Payne op 29 sep 2023
Good Day Alexander, Thank you for your terrific rating and review. We look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

10/10 – Uitstekend

Charanjeet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property and room. Service was great Restaurants on the property are very expensive.
6 nachten verbleven in september 2023
Reactie van Jonathan Payne op 26 sep 2023
Good Day Charanjeet, Thank you for sharing this incredible rating and review of your recent stay at Sugar Beach, A Viceroy Resort.It gives us great pleasure to know that you were impressed with our resort, accommodation and the services extended to you contributed to you having a amazing time.Best regards,

10/10 – Uitstekend

Amer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is perfect except for the food pricing. Quality is great, but doesn’t just the extremely high prices.
5 nachten verbleven in september 2023
Reactie van Jonathan Payne op 11 sep 2023
Good Day Amer, Thank you for sharing your feedback of your recent stay at Sugar Beach, A Viceroy Resort. We appreciate you sharing the highlights of your vacation as well as the area that require enhancement. We look forward to welcoming you to a better service in the near future.Best regards,

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is beautiful and the best we have been to in the Carribean region. Staff was amazing and accommodating. The breakfast was excellent. The food at the restaurants on the property was good but in our opinion did not meet expectations of the price being charged. That being said, we would definitely return to this property and of course St Lucia.
5 nachten verbleven in augustus 2023
Reactie van Jonathan Payne op 13 sep 2023
Good Day Andrew, Thank you for sharing this great review of your stay at Sugar Beach, A Viceroy Resort. We have embraced our natural settings to create a beautiful and picturesque atmosphere and we are happy you share the same sentiments. Your comments regarding the food have been noted and they will allow us the opportunity to continually improve on our service.We look forward to your return visit.Best regards,

10/10 – Uitstekend

Tolgahan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5-star experience!
4 nachten verbleven in augustus 2023
Reactie van Jonathan Payne op 6 sep 2023
Good Day Tolgahan, I would like to thank you for sharing this amazing feedback of your recent stay at Sugar Beach, A Viceroy Resort.We look forward to welcoming you back.Best regards,

10/10 – Uitstekend

Paul

8 nachten verbleven in juli 2023
Reactie van Jonathan Payne op 26 sep 2023
Good Day Paul, Thank you for your superb rating. We look forward to welcome back to Sugar Beach, A Viceroy Resort.Best regards,

10/10 – Uitstekend

Sahand

4 nachten verbleven in augustus 2023
Reactie van Jonathan Payne op 22 sep 2023
Good Day Sahand, Thank you for your excellent rating. We look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

10/10 – Uitstekend

Daisy, clifton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me and my husband went there for our honeymoon. It was truly the best experience I cannot express. How lovely Sugar Beach is. Only thing I could say is that the food is just OK considering this resort is top notch. The food does not match the quality of resort as it is extremely expensive. You would think the food was excellent. That is the only bad thing I have to say about this place. Otherwise it is amazing, there’s not much to do at night, which would be kind of fun for the honeymooners to have things to do but we didn’t do the hot springs botanical garden and sunset cruise, which is absolutely amazing one day we shall return. Thanks for everything Sugar Beach.!
6 nachten verbleven in augustus 2023
Reactie van Jonathan Payne op 6 sep 2023
Good Day Daisy, Congratulations on your honeymoon and thank you for sharing your feedback of your recent stay at Sugar Beach, A Viceroy Resort.We remain genuinely concerned about each guest experience and welcome feedback such as yours so we can improve and enhance the overall satisfaction of our guests.We look forward to your return where we can serve you at our best.Best regards,

10/10 – Uitstekend

Ugonna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We came to this property for our one year wedding anniversary and wow what a great choice we made. From arrival to departure the service was top notch. Love the beach love the views can’t say anything bad about this place. We can’t wait to come back
5 nachten verbleven in augustus 2023
Reactie van Jonathan Payne op 8 sep 2023
Good Day Ugonna, Happy anniversary and thank you for sharing your lovely feedback of your recent stay at Sugar Beach, A Viceroy Resort.It is such a pleasure to read about your experience and know that our resort remains memorable for all the right reasons.We look forward to welcoming you back.Best regards,

10/10 – Uitstekend

Manni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Jonathan Payne op 6 sep 2023
Good Day Manni, Thank you for your excellent rating. We look forward to welcoming you back to Sugar Beach, A Viceroy Resort.Best regards,

6/10 – Redelijk

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in augustus 2023
Reactie van James Wyndham Managing Director op 25 aug 2023
Good Day Maria, Thank you for your rating. We hope to welcome you back to Sugar Beach, A Viceroy Resort to serve you at our best. Best regards, Managing DirectorJames Wyndham