Standaard kamer, 1 kingsize bed, uitzicht op zwembad | Exterieur

Beoordelingen van Holiday Inn Resort South Padre Island - Beach Front, an IHG Hotel

3.5 out of 5

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 379 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 228 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 147 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 127 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 119 van 1000 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Vanessa

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Carlos

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wouldnt rent here again EVER
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Nicolas

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Manager let people skip the line wend checking in.
1 nacht verbleven in mei 2024

8/10 – Goed

Belma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a newly renovated place. It smells good and the amenities are great.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Tanmoy

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Resort needs renovation urgently.
3 nachten verbleven in maart 2024
Reactie van Management Team op 22 apr 2024
Thank you for choosing Holiday Inn Resort South Padre Island, Tanmoy. We're committed to providing the best experience for our guests and will take your comments into consideration as we strive for improvement.We hope to have the opportunity to welcome you back in the future and exceed your expectations. See you soon!

10/10 – Uitstekend

Cathie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in, close to beach, friendly staff
1 nacht verbleven in april 2024
Reactie van Management Team op 17 apr 2024
Hello Cathie, Thank you for leaving a review about your experience at Holiday Inn Resort South Padre Island. We are thrilled to hear that you enjoyed your stay with us! Remember, whether you're here for business or pleasure, Holiday Inn Resort South Padre Island is always ready to ensure your stay is comfortable and satisfying. We're genuinely looking forward to welcoming you back for another relaxing getaway.

10/10 – Uitstekend

Jesus

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Management Team op 16 apr 2024
Hello Jesus, Thank you for your glowing review! We're thrilled to hear you had a wonderful experience at Holiday Inn Resort South Padre Island. Your satisfaction truly is our top priority, and we can't wait to welcome you back for another memorable stay. See you soon!

10/10 – Uitstekend

Nelly

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Hello Nelly. It's reviews like yours that make our day! We can't wait to welcome you back to Holiday Inn Resort South Padre Island for another exceptional stay. Your satisfaction is our goal!

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
love how close this hotel is to shops, restaurants, and other activities!
2 nachten verbleven in maart 2024
Reactie van Christie op 1 apr 2024
Thank you for taking the time to leave us such a wonderful review, Alexander! We're happy to hear you enjoyed your stay and can't wait to have you back at Holiday Inn Resort South Padre Island. Your happiness is our success!

10/10 – Uitstekend

Armando

1 nacht verbleven in maart 2024
Reactie van Management Team op 22 apr 2024
Thank you for your perfect review, Armando. We hope you stay with us again next time at Holiday Inn Resort South Padre Island - Beach Front.

8/10 – Goed

Fausto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice quiet hotel. Family friendly. Acces to the beach.
2 nachten verbleven in maart 2024
Reactie van Christie op 1 apr 2024
We're thrilled to receive such positive feedback and glad you enjoyed your time with us. The team at Holiday Inn Resort South Padre Island is looking forward to your next visit. Thank you for being an incredible guest, Fausto!

10/10 – Uitstekend

Courtney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Christie op 1 apr 2024
We're so grateful for your kind words and happy to know you enjoyed your visit, Courtney. The team at Holiday Inn Resort South Padre Island is excited to see you again soon. Thanks for being such a wonderful guest!

8/10 – Goed

juan carlos

Reisde met familie
Positief: Personeel en service, voorzieningen
Good food at the restaurants. Old rooms need renovation, small bathroom. The fire alarm went off at midnight, fortunately it was a false alarm.
4 nachten verbleven in maart 2024
Reactie van Christie op 1 apr 2024
Dear Juan Carlos, Thank you for taking the time to leave us a review. We're glad you chose to stay at the Holiday Inn Resort South Padre Island and appreciate your feedback regarding the rooms, bathrooms, and fire alarm. Rest assured, your comments have been forwarded to our management team for immediate action. We hope to welcome you back soon for an even better experience!

10/10 – Uitstekend

Elias

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in maart 2024
Reactie van Rene op 29 mrt 2024
Hello, Elias! It's fantastic to hear that you had an enjoyable stay at Holiday Inn Resort South Padre Island. We're truly grateful for your review and are excited to welcome you back in the near future. Thank you for being such a valued guest!

10/10 – Uitstekend

Laura

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and helpful. Only complaint was the bathroom was small and the "beach towels" provided looked like one my of my overly used dish towels. The food was also excellent. I will go back!
5 nachten verbleven in februari 2024
Reactie van Christie op 29 mrt 2024
Dear Laura, we are so pleased about your rating while staying with us at Holiday Inn Resort South Padre Island. Our staff is excited that they were able to meet your expectations. We will notify management regarding the housekeeping (towels) for our guests. We look forward to seeing you again.

6/10 – Redelijk

Monica

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Restroom are too small
1 nacht verbleven in februari 2024
Reactie van Christie op 29 mrt 2024
Hello Monica. Thank you so much for choosing Holiday Inn Resort South Padre Island as your preferred getaway destination. We are truly honored to have had the opportunity to serve you. Rest assured that I will personally pass on your comments to our management team, so that we can take any necessary steps to enhance our guest experience further.Our team looks forward to welcoming you back to the beautiful South Padre Island.

10/10 – Uitstekend

Dominick

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Its slightly run down but a fair price for what you get. The staff are vary friendly and easy to talk to. If you are looking for a place for a family with young kids this probably isn't the place for that. 60 plus average ages
4 nachten verbleven in februari 2024
Reactie van Christie op 16 feb 2024
Dear Dominick, thank you for the excellent rating and review while you were our guest at Holiday Inn Resort. Our staff is committed to providing excellent customer service. We thank you for your business.

10/10 – Uitstekend

Rebecca

Reisde met een groep
Positief: Netheid, voorzieningen
We had a stellar view of the gulf. Room was clean & spacious. Amentities overall are great. Location is great. When we checked in there was no map & we were not given clear directions on how to get to our building, which was not marked at all. Were not told if there was any maid service & we had no DND sign if we didn't want maid service. Maid service took away the extra towels we specifically had to ask for earlier in the day & in a double queen room we got 3 towels& 2 coffee cups. Bartenders were great (Jorge, Robert & Edgar).Pool was nice but small for as big as the resort is. Overall, would stay again.
3 nachten verbleven in januari 2024
Reactie van Christie op 16 feb 2024
Dear Rebecca, we are so pleased about your rating while staying with us at Holiday Inn Resort. Our staff is excited that they were able to meet your expectations. We will notify management regarding the housekeeping (towels) and mapping/directions for our guests. We look forward to seeing you again.

6/10 – Redelijk

Victoria

Reisde met partner
The room was nice but the water pressure in the sink and shower is very weak . Also be prepared to pay a “resort fee” at the end of your stay it was close to 100 dollars for booking through a third party service. That shocked and upset me
3 nachten verbleven in januari 2024
Reactie van Management op 16 feb 2024
Dear Victoria. We are sorry we did not meet your expectations while you were our guest.

10/10 – Uitstekend

Lane

1 nacht verbleven in januari 2024
Reactie van Christie op 29 mrt 2024
Hello Lane! We're over the moon to hear you enjoyed your stay at Holiday Inn Resort South Padre Island. Your review is incredibly appreciated, and we can't wait to welcome you back. Thanks for choosing us!

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Christie op 16 feb 2024
Dear Carlos, thank you for your excellent rating while staying at the Holiday Inn Resort. Our staff takes great pride in their work and proving the best customer service.

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location right on the beach is wonderful
4 nachten verbleven in december 2023
Reactie van Christie op 16 feb 2024
Dear Jennifer, thank you for the excellent rating of your stay at Holiday Inn Resort. Our staff is pleased to know your stay was wonderful.

10/10 – Uitstekend

Jacqueline

Reisde met familie en kleine kinderen
Stay for 6 night. The room was really big but bathroom is small. We stayed in tower B and had an ocean view. Sea side bar and pool bar are really expensive but the pineapple drink and Mexican candy shots were good. We will be back again.
6 nachten verbleven in december 2023
Reactie van Christie op 16 feb 2024
Dear Jacqueline, thank you for your excellent rating and review of your stay with us at Holiday Inn Resort. We take great pride in delivering excellent customer service. We thank you for your business and look forward to seeing you again.

6/10 – Redelijk

Roland

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The shower head was leaking water through the side.
1 nacht verbleven in december 2023
Reactie van Management op 16 feb 2024
Dear Roland. We are sorry we did not meet your expectations based on your rating. Based on your comment on the shower head maintenance will be notified.

8/10 – Goed

Erik, Austin

Positief: Netheid, voorzieningen
Great customer service
1 nacht verbleven in december 2023
Reactie van Christie op 16 feb 2024
Dear Erik, thank you for your rating and review of your stay with us at Holiday Inn Resort. Our staff is committed to providing excellent customer service and enjoyed having you as our guest.

4/10 – Matig

Michelle

Negatief: Netheid, staat van de accommodatie en faciliteiten
Ocean front rooms, carpet was moist, room smelled like mildew & moldy. Bathroom door didn't shut, rust on metal. Housekeeping asked for towels to be exchanged, never got them. Another time, towels were taking & never got anyback. 2hrs later & 3 phones call finally got a couple. Asked to talk to manager a couple times, never happened. Outside of building needs serious work. Our air conditioner unit was very loud. Horrible stay, don'trecommendit. .
7 nachten verbleven in december 2023
Reactie van Christie op 16 feb 2024
Dear Michelle, we are sorry we did not meet your expectations during your stay with us. Your comments will be shared with management.

2/10 – Ontzettend slecht

Carla

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Management op 16 feb 2024
Dear Carla, based on your rating we are sorry we did not meet your expectations. Unfortunately, with no comments in relation to your experience we are unable to know why a rating 2 out of 5.

10/10 – Uitstekend

Jayy

1 nacht verbleven in december 2023
Reactie van Christie op 16 feb 2024
Dear Jayy, thank you for your excellent rating while being our guest at Holiday Inn Resort. We appreciate your rating and thank you for your business.

6/10 – Redelijk

Angela

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
It was in need of updating and noisy
1 nacht verbleven in december 2023
Reactie van Management op 16 feb 2024
Dear Angela, we are sorry we did not meet your expectations while being our guest.

10/10 – Uitstekend

Veronica

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Christie op 16 feb 2024
Dear Veronica, thank you for your excellent rating of your stay with us at Holiday Inn Resort. Our staff is committed to providing our guest excellent customer service.

4/10 – Matig

Eder

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Room was humid, small, beds are old and uncomfortable
1 nacht verbleven in december 2023
Reactie van Christie op 16 feb 2024
Dear Eder, we are sorry we did not meet your expectations. We will share the information provided with management.

8/10 – Goed

Sierra

Reisde met partner
Positief: Netheid
I was hesitant after reading other reviews, but the stay was not bad for the price. I would stay again. Things to note: you will want to rent a golf cart to get around. The hotel is not as centralized to local bars as we thought. We got a deal for the week for a cart and it was worth it. One of the pools was not open when we first got here, but opened mid week. I saw other reviews about this. The room did not smell “musty or moldy” as some reviews said. You gotta remember, you’re staying on a beach. Sand, water, & moisture are all things that come with the beach. We had great service at the Seaside Bar from Robert and Jorge. They made our visits fun and sociable.
6 nachten verbleven in december 2023
Reactie van Christie op 16 feb 2024
Dear Sierra, we would like to thank you for your excellent rating and review. Our staff is committed to providing excellent customer service and are pleased you enjoyed your stay. Thank you for your business and we look forward to seeing you again.

8/10 – Goed

Sigani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Christie op 16 feb 2024
Dear Sigani. Thank you for your rating while staying as our guest at Holiday Inn Resort. Our staff enjoyed having you as our guest and look forward to seeing you again.

10/10 – Uitstekend

eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
Reactie van Christie op 16 feb 2024
Dear Eric, thank you for your excellent rating and how great your stay was with us at the Holiday Inn Resort. We are excited to know that you enjoyed your stay with us.

10/10 – Uitstekend

Anita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Roberto waiter was super nice- Chef fantastic! Everyone friendly and the place smells clean.
3 nachten verbleven in november 2023
Reactie van Christie op 5 dec 2023
Dear Anita. Thank you for your excellent rating during your stay at Holiday Inn Resort. The staff is pleased that your stay with us was an excellent experience.

6/10 – Redelijk

Rachel

Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in november 2023
Reactie van Management op 16 feb 2024
Dear Rachel, we are sorry we did not meet your expectations based on your rating. Unfortunately, with no comment(s) provided are don't know why 3 out of 5 was provided.

6/10 – Redelijk

Jose

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
El hotel está muy descuidado se ve viejo, el personal del lobby no es tan amable, las albercas están muy frías es mentira que en las tres tienen calefacción, y tienen muy poco personal para limpiar. El depósito que tienes que dejar por hospedarte lo retienen en la tarjeta y al menos en mi caso ya pasaron semanas y siguen sin regresar el dinero.
2 nachten verbleven in november 2023
Reactie van Christie op 5 dec 2023
Dear Jose. We are sorry we fell short of your expectations during your stay with us. We ask that you please follow up with the manager regarding your experience.

10/10 – Uitstekend

Rafael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Relaxing!
1 nacht verbleven in november 2023
Reactie van Christie op 5 dec 2023
dear Rafael. Thank you for the excellent rating while staying at the Holiday Inn Resort. The staff is pleased that your stay was relaxing. We loved having you as our guest.

4/10 – Matig

Heather

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Pool was run down and had broken tiles all over. The room was fine, but the bathroom was tiny. Inconvenient to walk from the parking lot outside to the very back building in the rain.
3 nachten verbleven in november 2023
Reactie van Christie op 5 dec 2023
Dear Heather. We are sorry we fell short of your expectations while staying with us. We strive to provide the best customer service.

10/10 – Uitstekend

Luis Carlos

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excleente para descansar
2 nachten verbleven in november 2023
Reactie van Christie op 5 dec 2023
Dear Luis Carlos. We would like to say thank you for your excellent rating of the Holiday Inn Resort. Our staff is dedicated to providing the best customer service.

10/10 – Uitstekend

Xiuying

1 nacht verbleven in november 2023
Reactie van Christie op 29 mrt 2024
Hello, Xiuying! We can't thank you enough for your kind review. Your enjoyment at Holiday Inn Resort South Padre Island is our greatest reward. Looking forward to welcoming you back soon. Thanks!

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Christie op 5 dec 2023
Dear Joseph. We loved having you as our guest at Holiday Inn Resort. The staff is pleased that your stay was excellent.

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient and clean.
Comfy hotel with essentially level 2 Tesla chargers. Great place for waiting out a SpaceX launch. 🚀
1 nacht verbleven in november 2023
Reactie van Christie op 5 dec 2023
Dear Jason. Thank you for your excellent rating and review of the Holiday Inn Resort. We are glad to know that you enjoyed your stay and the SpaceX launch.

8/10 – Goed

Jesus

2 nachten verbleven in november 2023
Reactie van Christie op 5 dec 2023
Dear Jesus. Thank you for rating your stay at the Holiday Inn Resort. The staff is dedicated to providing our guest the best customer service.

8/10 – Goed

Georgina

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Reservation Fiasco
Room AC was load and sputtering. Staff were nice but disappointed with reservations. I accidently made two reservations at both hotels in the area. I called Holiday Inn and was told I only had one. When I received my Hotels.com there were two reservations and I was charged $175 for a late cancellation fee. I learned a costly lesson and will no longer use a third partly like hotels.com or a Holiday Inn again. Too many hotels and companies out there to help us non computer savvy people.
2 nachten verbleven in november 2023
Reactie van Management op 21 nov 2023
Dear Georgina. We are sorry we fell short of your expectations. Our staff is dedicated to providing 100% when it comes to customer service.

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great beach access and great for Starship/SpaceX launches
2 nachten verbleven in november 2023
Reactie van Christie op 21 nov 2023
Dear Ryan. Thank you for your excellent rating and review of your stay ay Holiday Inn Resort. Glad you were able to enjoy the beach and Starship/SpaceX launches and our staff looks forward to seeing you again.

10/10 – Uitstekend

Jennifer L

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in november 2023
Reactie van Christie op 21 nov 2023
Dear Jennifer. Thank you for the excellent rating when staying at Holiday inn Resort. Our staff is committed to providing excellent customer service. We hope to see you again.

2/10 – Ontzettend slecht

GUO, Corpus Christi

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Never had this happen before, my room wasn't ready at 9pm!
1 nacht verbleven in november 2023
Reactie van Christie op 21 nov 2023
Dear Guo. We are sorry we fell short of your expectations with your room not being ready. The staff will be made aware of this incident.

10/10 – Uitstekend

Susan

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very welcoming staff, I was there for a run event. Everything was amazing!
1 nacht verbleven in november 2023
Reactie van Christie op 21 nov 2023
Dear Susan. The staff would like to thank you for the excellent rating and review for your stay at Holiday Inn Resort. Our staff takes great pride in their work and our guests.

10/10 – Uitstekend

Azinga Sariya

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great property. Clean, confidant with modern amenities. The staff is incredibly friendly.
3 nachten verbleven in november 2023
Reactie van Jose Davila op 25 nov 2023
Your 5-star rating means the world to us! We are thrilled to have provided you with a memorable experience and look forward to welcoming you back soon.