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Beoordelingen van Macdonald Botley Park Hotel & Spa

4 out of 5
Macdonald Botley Park Hotel & Spa
Winchester Road, Boorley Green, Southampton, England

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 330 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 354 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 180 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 95 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 1000 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Milan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nvt
3 nachten verbleven in oktober 2023
Reactie van SIR Duty Manager Botley Park op 25 okt 2023
Dear Milan Thank you for posting a 4 out of 5 review score for your stay at the Macdonald Botley Park Hotel and Spa. Travel Safe

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Kamer voor 3 personen geboekt. 3e bed was een klapbedje van zeer slechte kwaliteit. Ander klapbed werd aangeboden van dezelfde slechte kwaliteit
4 nachten verbleven in augustus 2019

10/10 – Uitstekend

Robin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and good quality breakfast. Quiet lococation with plenty of parking
2 nachten verbleven in maart 2019

10/10 – Uitstekend

Joanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very quiet and just a lovely place to stay.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent reception staff. Large quite room .Easy parkihg.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Wilfred Barry

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleasant area
2 nachten verbleven in april 2024
Reactie van SIR op 19 apr 2024
Dear Wilfred Barry Thank you for choosing to post a 5 out of 5 review score for your recent stay at the Macdonald Botley Park Hotel & Spa. We look forward to welcoming you back. Regards SIR Duty Manager Botley Park

10/10 – Uitstekend

Roz

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van SIR - Duty Manager Botley Park op 6 apr 2024
Dear RozThank you for sharing a 5 out of 5 Review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

6/10 – Redelijk

Bartley

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff were friendly and professional even under pressure such as Easter Sunday morning when they were short staffed at breakfast. The room was comfortable and clean and serviced well everyday that we were there. We also noticed that the staff seemed to get on with each other, indicating that it's a positive work environment. The property itself, however, requires a complete overhaul of almost every physical aspect. Carpets were frayed and well used (one has clearly its original colour), paint was cracked, fittings and fixtures were old and worn and the property overall had a very strong feeling of neglect and underinvestment by its owners. This is very evident in the swimming pool area which is so small it's barely usable if there are more than three people and the sauna and steam rooms which seemed hastily assembled. Additionally, the breakfast buffet was simply ok, perhaps slightly below what you would get at a Premier Inn. Overall, it has good staff but needs substantial investment and planning to be anything approaching a four star hotel.
3 nachten verbleven in maart 2024
Reactie van SIR - Duty Manager Botley Park op 6 apr 2024
Dear BartleyThank you for sharing a 3 out of 5 Review score and feedback on for your stay with us at the Macdonald Botley Park Hotel & Spa. We have shared your review with the Management Team at the Hotel. Regards

10/10 – Uitstekend

K

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideal
2 nachten verbleven in maart 2024
Reactie van ZAS, Duty Manager op 23 mrt 2024
Dear K. Thank you for sharing a 10 points review score for your recent visit to the Macdonald Botley Park Hotel & Spa.We look forwards to welcoming you back.RegardsZASDuty Manager Botley Park

8/10 – Goed

Ajay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in februari 2024
Reactie van Reception op 6 mrt 2024
Thank you for your feedback

8/10 – Goed

Octavian

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stay
1 nacht verbleven in februari 2024
Reactie van SIR - Duty Manager Botley Park op 17 feb 2024
Dear OctavianThank you for sharing a 4 out of 5 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4.15 fire alarm spoilt the stay
3 nachten verbleven in februari 2024
Reactie van SIR - Duty Manager Botley Park op 17 feb 2024
Dear Robert Thank you for posting a 4 out of 5 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

8/10 – Goed

kyle

3 nachten verbleven in januari 2024
Reactie van SIR Duty Manager Botley Park op 17 feb 2024
Dear Kyle Thank you for sharing a 4 out of 5 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

6/10 – Redelijk

Phillip

5 nachten verbleven in januari 2024
Reactie van SIR Duty Manager Botley Park op 17 feb 2024
Dear Phillip Thank you for sharing a 6 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Gemma

1 nacht verbleven in januari 2024
Reactie van SIR Duty Manager Botley Park op 17 feb 2024
Dear Gemma Thank you for sharing a 10 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Lauraine

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
2 nachten verbleven in januari 2024
Reactie van SIR - Duty Manager Botley Park op 17 feb 2024
Dear Lauraine Thank you for choosing to share a 5 out of 5 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Allan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful hotel in every way.
Excellent two days for our wedding anniversary. Very comfortable room, brilliant breakfast, service was impeccable, pool was really good. No complaints whatsoever. Will definitely stay here again.
2 nachten verbleven in januari 2024
Reactie van Reception op 6 mrt 2024
Thank you for your positive feedback. Hope you lovely anniversary with us. Hope to see again soon

6/10 – Redelijk

Keli

Positief: Netheid, personeel en service en comfort kamer
The bathroom was tired with a lot of discolouration around shower and bath tiles. Wardrobe doors wouldn’t slide. Dinner was good but breakfast took a while for buffet to be refilled
1 nacht verbleven in januari 2024
Reactie van SIR - Duty Manager Botley Park op 17 feb 2024
Dear Keli Thank you for sharing feedback on your stay at the Macdonald Botley Park Hotel & Spa. We shall ask our Housekeeping Team to take a look at the room your stayed in, and we thank you for bringing this to our attention. Regards

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Mediocre stay
Rooms were dated and not well maintained. Cobwebs on room ceiling, dodgy toilet taps and door. Pool was nice although will benefit having a hot tub and being less crowded. Breakfast was disappointing and sparce. No coffee machine or anything like that, just basic catering coffee station. Overall a disappointing stay for a 4 star hotel.
1 nacht verbleven in januari 2024
Reactie van Reception op 6 mrt 2024
Thank you for your feedback. Sorry your stay was not the best experience. If you would like us to look into this please email to general. We will look into it for you

10/10 – Uitstekend

tony

1 nacht verbleven in januari 2024
Reactie van SIR - Duty Manager Botley Park op 17 feb 2024
Dear Tony Thank you for sharing a 10 out of 10 review score for your stay at the Macdonald Botley Park Hotel & Spa. Travel Safe

10/10 – Uitstekend

Ian

1 nacht verbleven in januari 2024
Reactie van SIR Duty Manager Botley Park op 19 jan 2024
Dear IanThank you for posting a 10 out of 10 review score for your recent stay at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Wayne

1 nacht verbleven in december 2023
Reactie van SIR op 6 jan 2024
Dear Wayne,Thank you for sharing a 10 points review score for your recent visit to the Macdonald Botley Park Hotel & Spa.We look forwards to welcoming you back.RegardsDuty Manager Botley Park

4/10 – Matig

Tim

1 nacht verbleven in december 2023
Reactie van SIR Duty Manager Botley Park op 1 jan 2024
Dear Tim Than you for sharing a review score for your stay at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Victoria

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van SIR Duty Manager Botley Park op 30 dec 2023
Dear Victoria Thank you for choosing to share a 10 out of 10 Rewards Score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Marli

1 nacht verbleven in december 2023
Reactie van SIR Duty Manager Botley Park op 30 dec 2023
Dear Marli Thank you for choosing to post a 10 out of 10 Review Score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

4/10 – Matig

Phillip

Positief: Personeel en service
1 nacht verbleven in december 2023
Reactie van SIR Duty Manager Botley Park op 30 dec 2023
Dear Phillip Thank you for posting a review score for your stay at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Dawn

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Christmas chill out
Lovely hotel, but limescale is quite extreme on the showers and water dispensers which looks unsightly
2 nachten verbleven in december 2023
Reactie van SIR Duty Manager Botley Park op 30 dec 2023
Dear Dawn Thank you for taking the time to share a review score of 10 out of 10 for your time with us at the Macdonald Botley Park Hotel, we were pleased to read that you had a great time and we shall share your room feedback with the Housekeeping Team. Happy New Year. Regards

10/10 – Uitstekend

Linda

1 nacht verbleven in december 2023
Reactie van SIR Duty Manager Botley Park op 30 dec 2023
Dear LindaThank you for choosing to post a 5 out of 5 Review Score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Tony

2 nachten verbleven in december 2023
Reactie van SIR Duty Manager Botley Park op 21 dec 2023
Dear Tony Thank you for posting a 10 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Mark

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Starff friendly and helpful and amenities very good,
2 nachten verbleven in december 2023
Reactie van SIR - Duty Manager Botley Park op 21 dec 2023
Dear MarkThank you for opting to post a 5 out of 5 Reward Score for your stay with us at the Macdonald Botley Park Hotel & Spa. We look forwards to welcoming you back again. Regards

8/10 – Goed

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van SIR Duty Manager Botley Park op 21 dec 2023
Dear KarenThank you for choosing to share an 8 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Duncan

2 nachten verbleven in december 2023
Reactie van SIR Duty Manager Botley Park op 21 dec 2023
Dear DuncanThank you for posting a 10 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

2/10 – Ontzettend slecht

Tom

1 nacht verbleven in december 2023
Reactie van SIR - Duty Manager Botley Park op 21 dec 2023
Dear Tom Than you for sharing a review score for your stay with us at the Macdonald Botley Park Hotel. Regards

4/10 – Matig

Ross

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Avoid for anything longer than a night.
Room was nice but the “king bed” was two single mattresses pushed together leaving a gap in the centre to fall into. Score would have been higher if there were affordable food options but Instead I got a full Dominoes take-out for the same price as a tuna sandwich from the bar. Rude staff upon checking out and a maze like car park.
1 nacht verbleven in december 2023
Reactie van SIR - Duty Manager Botley Park op 21 dec 2023
Dear Ross Thank you for sharing feedback on your stay with us at the Macdonald botley Park, all of our King Size rooms are shown as a king Connected. ( As they can also be sold a Twin with the King Bed Unzipped ) We shared your feedback about our Food & Beverage and Front of House Team to their respective Department Heads. Regards Regards

8/10 – Goed

Androulla

1 nacht verbleven in december 2023
Reactie van SIR Duty Manager Botley Park op 21 dec 2023
Dear AndroullaThank you for sharing an 8 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

8/10 – Goed

Max

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Made up for single occupancy instead of double.
Having stayed here before, we paid extra for an upgrade and our double room was just what we had expected, Warm, clean and comfortable. However, there had obviously been a fall down in communication between the front desk and housekeeping. The room had been prepared for single occupancy. One of everything, instead of two. This even extended to one mug which we didn't notice until making our hot drink to have in bed in the morning by which time it was too late to rectify. On checking out I pointed this out to the man at reception but he was not that concerned indicating that we might not have looked in the right place for the second mug, towels, dressing gown, slippers etc.
1 nacht verbleven in december 2023
Reactie van SIR - Duty Manager Botley Park op 21 dec 2023
Dear Max Thank you for posting a review score of 8 out 10 for your stay with us at the Macdonald Botley Park Hotel & Spa. Our Macdonald Standard is that all of our Rooms are set for 2 and we apologise if the Housekeeping Team missed something in your room on this visit. We have shared your review with them. Regards

8/10 – Goed

Christine

2 nachten verbleven in november 2023
Reactie van SIR Duty Manager Botley Park op 21 dec 2023
Dear ChristineThank you for sharing an 8 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay
Arrived to the most beautiful reception with Christmas decorations and twinkly lights. Receptionist was absolutely wonderful and so kind (didn’t catch his name). Room was large and bed was unbelievably comfortable with pillows to match. Had breakfast on check out morning and were not shown to our table so there was a bit of confusion resulting in us not receiving our pot of tea requested, but the food was delicious and dining room was beautiful. We have stayed previously and we will absolutely be back, perfect for travelling to the zoo or into Winchester and Southampton.
1 nacht verbleven in december 2023
Reactie van SIR - Duty Manager Botley Park op 21 dec 2023
Dear Daniel Thank you choosing to share a 10 out of 10 Reward score for your Stay with us at the Macdonald Botley Park Hotel and Spa. We were delighted to receive your feedback about your stay and shall share it with 'Robert' and apologise for any confusion during your Breakfast service in the Winchester Restaurant. We look forwards to 2024 and being able to welcome you back again. Regards

10/10 – Uitstekend

Leo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van SIR - Duty Manager Botley Park op 21 dec 2023
Dear LeoThank you for choosing to post a 10 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

8/10 – Goed

Fran

Reisde met familie
Celebrate
Found the hotel good and the staff very friendly and helpful. Sadly my stay was ruined by very rowdy people in the room next door at 2am! They disturbed several rooms but as I was next door I got the worst of it. Could not raise any staff so at 3 am banged on their door and sfked them to be quiet! A friend treated me to breakfast which was very disappointing. For the cost of £24 I do not expect to do it myself and have food pre cooked and kept warm
1 nacht verbleven in november 2023
Reactie van SIR - Duty Manager Botley Park op 21 dec 2023
Dear FranThank you for sharing a review score of 8 out of 10 and feedback on your stay with us at the Macdonald Botley Park Hotel & Spa. We apologise on behalf of the other guests in the hotel who disturbed your stay and to that you could not raise assistance when needed. We have shared your feedback to the Management Team at the hotel. Regards

8/10 – Goed

Lenworth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice area and all the stuff are very friendly
3 nachten verbleven in november 2023
Reactie van SIR - Duty Manager Botley Park op 30 nov 2023
Dear Lenworth Thank you for taking the time to post a 4 out of 5 review score for your stay at the Macdonald Botley Park Hotel and Spa. We shall share your wonderful feedback with the Botley Park Team. Regards

10/10 – Uitstekend

Stephen

1 nacht verbleven in november 2023
Reactie van SIR - Duty Manager Botley Park op 21 dec 2023
Dear StephenThank you for posting a 5 out of 5 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

8/10 – Goed

Jackie

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff excellent. Hotel very nice but could do with more cleaning of paintwork which was grubby
1 nacht verbleven in november 2023
Reactie van SIR - Duty Manager Botley Park op 30 nov 2023
Dear JackieThank you for taking the time to post a 4 out of 5 review score for your stay at the Macdonald Botley Park Hotel and Spa. We shall share your kind feedback with the Botley Park Team. Regards

10/10 – Uitstekend

william

5 nachten verbleven in november 2023
Reactie van SIR Duty Manager Botley Park op 30 nov 2023
Dear WilliamThank you for choosing to share a 10 out of 10 review score for your stay at the Macdonald Botley Park Hotel and Spa. Regards

8/10 – Goed

Sunil

1 nacht verbleven in november 2023
Reactie van SIR - Duty Manager Botley Park op 30 nov 2023
Dear SunilThank you for choosing to post an 8 out of 10 review score for your stay at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Spacious room .great facilties.
2 nachten verbleven in november 2023
Reactie van SIR - Duty Manager Botley Park op 30 nov 2023
Dear Robert Thank you for taking the time to post a 10 out of 10 review score for your stay at the Macdonald Botley Park Hotel and Spa. We shall share your feedback with the Botley Park Team. Regards

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pre holiday stay
One night stay prior to cruise holiday lovely staff very helpful very comfortable room and great surroundings
1 nacht verbleven in november 2023
Reactie van SIR - Duty Manager Botley Park op 30 nov 2023
Dear StephenThank you for taking the time to post a 10 out of 10 review score for your stay at the Macdonald Botley Park Hotel & Spa pre Cruise. We hope you had a wonderful time. We shall share your feedback with the Botley Park Team. Regards

10/10 – Uitstekend

Wai Ming Raymond

3 nachten verbleven in november 2023
Reactie van SIR Duty Manager Botley Park op 30 nov 2023
Dear Wai Ming Raymond Thank you for choosing to post a 10 out of 10 review score for your stay at the Macdonald Botley Park Hotel & Spa. Regards

6/10 – Redelijk

IAN

3 nachten verbleven in november 2023
Reactie van SIR - Duty Manager Botley Park op 30 nov 2023
Dear IanThank you for choosing to share a 6 out of 10 review score for your stay at the Macdonald Botley Park Hotel & Spa. Take Care SIRDuty Manager Botley Park