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Beoordelingen van Holiday Inn Express Spokane Downtown, an IHG Hotel

2.5 out of 5
Holiday Inn Express Spokane Downtown, an IHG Hotel
801 N Division St, Spokane, WA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 673 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 227 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 56 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 1001 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Roberta

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Front Office Manager op 19 mei 2024
We are so glad to hear that you had a good stay with us! Thank you so much for taking the time to leave us feedback! We hope to see you again soon!

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in februari 2024
Reactie van Front Office Manager op 10 mei 2024
Thank you so much for taking the time to let us know about your stay! We appreciate the kind feedback & hope to see you again soon!

10/10 – Uitstekend

kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel in the heart of the city
2 nachten verbleven in april 2024
Reactie van Front Office Manager op 5 mei 2024
Thank you so much for taking the time to let us know about your experience with us! We are so glad that you enjoyed your stay & we hope to see you again soon!

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Front Office Manager op 5 mei 2024
Thank you so much for the great review! We are so happy that you enjoyed your stay & hope to see you again soon!

8/10 – Goed

Hongda

Reisde met familie
Positief: Voorzieningen
No EV charger
1 nacht verbleven in april 2024
Reactie van Front Office Manager op 30 apr 2024
Thank you for your feedback, as it is very important to us! We have been looking into installing the EV chargers in the near future for the convenience of our guests! Thank you for staying with us & we hope to see you again soon!

4/10 – Matig

Robert

2 nachten verbleven in april 2024
Reactie van Front Office Manager op 18 mei 2024
Thank you so much for taking the time to let us know about your experience. Your feedback is important to us & we hope to serve you again in the near future.

10/10 – Uitstekend

Zachary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Front Office Manager op 30 apr 2024
Thank you so much for taking the time to let us know about your stay! We are so happy to know that you enjoyed it! We hope to see you again soon!

8/10 – Goed

Peter

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was as expected. Noisy Elevator needs cable maintenance. Some traffic noise but can be disregarded with heater/AC functioning. My unit was noisy on cool setting and more quiet on heat setting. Breakfast was ok.
2 nachten verbleven in april 2024
Reactie van Front Office Manager op 23 apr 2024
Thank you so much for your feedback. We hope to serve you again soon!

10/10 – Uitstekend

Lizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Efficient friendly check in, extremely clean, comfortable bed and complete amenities, breakfast and extra manager’s treats were so nice! Highly recommend!!
1 nacht verbleven in april 2024
Reactie van Front Office Manager op 23 apr 2024
Thank you so much for the great feedback & recommendation! We can not wait to serve you again!

10/10 – Uitstekend

Gary, napoleon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
3 nachten verbleven in april 2024
Reactie van Front Office Manager op 23 apr 2024
Thank you so much for taking the time to let us know about your stay! We hope to see you again soon!

10/10 – Uitstekend

Mary

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredibly friendly front desk staff that were super helpful!
1 nacht verbleven in april 2024
Reactie van Front Office Manager op 14 apr 2024
Thank you so much for the incredible feedback! We are so happy that you enjoyed your stay & hope to see you again soon!

10/10 – Uitstekend

Luis

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable, front desk was amazing
1 nacht verbleven in maart 2024
Reactie van Front Office Manager op 14 apr 2024
We are so glad that you were comfortable during your stay with us! Thank you so much for the feedback! We hope to see you again soon!

10/10 – Uitstekend

scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location.
3 nachten verbleven in maart 2024
Reactie van Front Office Manager op 5 apr 2024
We are so glad you enjoyed our location. Thank you so much for the perfect score of 5 out of 5. We hope to serve you again in the near future!

10/10 – Uitstekend

Shelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right indowntown Spokane .Walkable streets and very friendly staff . Breakfast and evening snack were a great idea
2 nachten verbleven in maart 2024
Reactie van Front Office Manager op 22 mrt 2024
Thank you so much for the great feedback! We are so glad to hear that you enjoyed your stay along with our friendly staff, breakfast, & reception! We hope to see you again soon!

8/10 – Goed

Wanda

Positief: Voorzieningen
Had to ask for a second hair in rom, would have liked an easy chair instead of two desk chairs. Breakfast average, not many gluten free options.
2 nachten verbleven in maart 2024
Reactie van Front Office Manager op 17 mrt 2024
Thank you so much for taking the time to let us know about your experience with us. Your feedback is very important to us! We hope that we will have the opportunity to serve you again in the near future!

6/10 – Redelijk

Ashley

1 nacht verbleven in maart 2024
Reactie van Front Office Manager op 5 apr 2024
Thank you for letting us know about your experience with us. We hope to see you again soon!

10/10 – Uitstekend

Michael

3 nachten verbleven in maart 2024
Reactie van Front Office Manager op 5 apr 2024
We appreciate the perfect score of 5 out of 5! Thank you so much for letting us know about your stay! We hope to see you again soon!

10/10 – Uitstekend

Bruce

2 nachten verbleven in maart 2024
Reactie van Front Office Manager op 31 mrt 2024
We appreciate you taking the time to let us know about your experience with us! We hope to see you again soon!

10/10 – Uitstekend

mike

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located down town, close to shopping and entertainment. Clean quiet rooms
2 nachten verbleven in februari 2024
Reactie van Front Office Manager op 3 mrt 2024
We are so glad that you enjoyed your stay! Thank you for the great feedback! We hope to see you again soon!

10/10 – Uitstekend

Adriana, Stayton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Front Office Manager op 3 mrt 2024
We are so glad that you enjoyed your stay! Thank you for much for taking the time to leave us feedback! We hope to see you again soon!

10/10 – Uitstekend

Don

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellant Peoperty...close to all the action!!
1 nacht verbleven in februari 2024
Reactie van Front Office Manager op 25 feb 2024
Thank you so much for the perfect score of 5/5! We are so happy that you enjoyed your stay & hope to see you again soon!

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Front Office Manager op 25 feb 2024
Thank you for letting us know about your experience with us as well as the perfect score of 5/5. We hope to see you again soon!

10/10 – Uitstekend

Simone

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The breakfast was good. The evening taco, nacho bar, cookies and wine was good. Had a very good stay. Will be back sometime.
2 nachten verbleven in februari 2024
Reactie van Front Office Manager op 15 feb 2024
Thank you taking the time to let us know about your stay. We are so happy to hear that you enjoyed your time with us, as well as the taco bar, cookies, & wine. We look forward to seeing sometime soon!

10/10 – Uitstekend

Carolyn

Reisde met familie
Positief: Voorzieningen
My husband and I requested to be on a no pet floor. This request was granted and our room was very clean and in excellent condition. Staff was very pleasant. Would recommend to friends.
1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 15 feb 2024
It was our pleasure to accommodate your needs We are so happy that you enjoyed your stay & felt comfortable.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 15 feb 2024
Thank you so much for the perfect score of 10/10. We are so happy that you enjoyed your stay with us! We hope to see you again soon!

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Noisy
The loudest hotel room we ever stayed in. The other guests were very loud in the hallways and was like they were standing in the room.
1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 28 jan 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Curtis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay for cultural and athletic events!
1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 28 jan 2024
We appreciate the great feedback! Thank you so much for the perfect score of 5/5! We are happy that you enjoyed your stay!

8/10 – Goed

Jeffrey

1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 15 feb 2024
Thank you for letting us know about your experience with us. We hope to see you again soon!

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Front Office Manager op 28 jan 2024
Thank you the perfect score of 5/5! We are happy to know that you enjoyed your stay with us & we hope to see you again in the near future!

10/10 – Uitstekend

Katherine

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Front Office Manager op 12 jan 2024
Thank you for the perfect score of 5/5! We are so glad that you enjoyed your stay! We hope to see you again in the near future!

8/10 – Goed

MIKKI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed was too soft. And had I known that the room was right across from the noisy elevator I would of asked to move rooms. Couldn't figure out how to turn the bathroom fan on. And there's no light above the area of the refrigerator/microwave. Everything else was great.
2 nachten verbleven in januari 2024
Reactie van Front Office Manager op 12 jan 2024
Thank you for taking the time to let us know about your experience with us. Please know that your feedback is very important to us. We hope to see you again soon.

10/10 – Uitstekend

Rachel

Positief: Voorzieningen
1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 12 jan 2024
Thank you for taking the time to let us know you enjoyed your stay with a perfect score of 5/5! We hope to see you again soon!

10/10 – Uitstekend

Chad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Front Office Manager op 12 jan 2024
We appreciate you taking the time to leave us such a great score! We strive to ensure that our hotel is your home away from home! We hope to see you again soon!

10/10 – Uitstekend

Todd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Structure was beautiful… Staff was fun and engaging… Location was exactly what I needed to watch the fireworks New Year’s Eve!
2 nachten verbleven in december 2023
Reactie van Front Office Manager op 12 jan 2024
We are so happy that you enjoyed your stay, our staff, & our location! Thank you for the great feedback! We hope to see you again in the near future!

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 12 jan 2024
Thank you so much for letting us know you enjoyed your stay with a perfect score of 5/5! We hope to see you again soon!

10/10 – Uitstekend

Torey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay!
Reactie van Front Office Manager op 15 feb 2024
Thank you for the perfect score of 5/5. We are so glad that you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

DUSTIN

1 nacht verbleven in december 2023
Reactie van Front Office Manager op 12 jan 2024
Thank you for the perfect score of 5/5! We hope to see you again soon!

10/10 – Uitstekend

Andre

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Front Desk Supervisor op 31 dec 2023
Thank you letting us know that you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

Marla

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Front Office Manager op 12 jan 2024
Thank y9ou so much for taking the time to let us know you enjoyed your stay by leaving a perfect score of 10/10! We hope to serve you again in the near future!

10/10 – Uitstekend

Mae

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was welcoming & friendly, facilities were exactly what is needed when traveling. Open fire pit on patio was a treat. Breakfast being provided was the highlight as well as coffee available 24/7 and it was very good coffee.
10 nachten verbleven in december 2023
Reactie van Front Desk Supervisor op 31 dec 2023
Thank you for taking the time to leave us such awesome feedback as well as a perfect score of 5 out of 5! We are so happy that you were able to treat yourself to our fire pit & other amenities that we have to offer! We hope to see you again soon!

10/10 – Uitstekend

Deborah Garcia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel
2 nachten verbleven in december 2023
Reactie van Front Desk Supervisor op 31 dec 2023
Thank you for taking the time to let us know you enjoyed our beautiful hotel! It was our pleasure having you here with us. We hope to see you again soon!

10/10 – Uitstekend

Deborah Garcia

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay with very professional staff.
1 nacht verbleven in december 2023
Reactie van Front Office Manager op 12 jan 2024
We are so happy that you enjoyed your stay along with our staff! Thank you so much for the great feedback! We hope to see you again soon!

10/10 – Uitstekend

Yajiao

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Front Office Manager op 26 dec 2023
Thank you so much for the perfect score of 5/5. We are so happy that you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

Cleta

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very happy with the hotel stay. Great service and pleasant surroundings. Would definitely stay again.
2 nachten verbleven in december 2023
Reactie van Front Desk Supervisor op 24 dec 2023
We are so happy that you enjoyed our stay with pleasant surroundings! We hope to see you again soon!

10/10 – Uitstekend

Kiffen

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every time we came to Spokane, we wanted to stay at the property. So glad we did. Easy to get to, clean room, and was super convenient to get to the hospital.
1 nacht verbleven in december 2023
Reactie van Front Desk Supervisor op 24 dec 2023
Thank you for the wonderful feedback! We are happy to hear that you enjoyed your stay & convenience of our location! We hope to see you again soon!

10/10 – Uitstekend

Tim

1 nacht verbleven in december 2023
Reactie van Front Desk Supervisor op 24 dec 2023
Thank you for the perfect score of 10/10! We are so happy that you enjoyed your stay!

10/10 – Uitstekend

Jesse

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very cute and quiet stay for one night. Staff were super helpful and quick to check us in and answer any questions.
1 nacht verbleven in december 2023
Reactie van Front Desk Supervisor op 24 dec 2023
We appreciate the kind feedback & are so happy to hear that you enjoyed your stay! We hope to see you again soon!

10/10 – Uitstekend

Darin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Front Desk Supervisor op 24 dec 2023
Thank you for the perfect score of 10/10! We are so happy that you enjoyed your stay!

10/10 – Uitstekend

Christine

2 nachten verbleven in december 2023
Reactie van Front Office Manager op 12 jan 2024
We appreciate you taking the time to let us know about your stay! We hope to see you again soon!

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Front Desk Supervisor op 24 dec 2023
Thank you for the perfect score of 10/10! We are so happy that you enjoyed your stay!