Thank you so much! Enjoy your Stay!

Thank you for leaving a review, we do always recommend our guests review cancellation policies and booking details that they select when making a reservation through a third party. We are sorry you are disappointed in your booking and are sorry to see a review of topics like "cleanliness" from a guest who didn't get to experience a stay with us. We do wish you the best with the customer service issue you experienced.

Thank you kindly for leaving us a review, we appreciate when guests give us feedback! We love to know that you had a 5 star stay, and that you enjoyed our delicious hot breakfast! We would love to have you back on your next visit to Downtown Springfield and with you the best in your travels!

Thank you so much for taking the time to leave a review! We are sorry to not have measured up in some ways, we expect a renovation soon and are so excited for an update. We appreciate your feedback and are always working to make the experience better. We prefer to know that our guests had a 5 star stay, and we would welcome the opportunity to have you return for future visits to Springfield. Thank you for staying with us.

Good morning, Shane, Thanks so much for reviewing us! We appreciate feedback and love knowing you had a great experience with us! Thanks for sharing your 5-star opinion of us, we can't wait to have you back again!

Thank you for reviewing us, Rodney! We always appreciate when members share their 5 star experiences! We hope to see you again on your next visit to Downtown Springfield!

Good afternoon Sara,Thank you so much for your review! We wish we had delivered a 5 star stay, we appreciate your feedback and are always working to make the experience better. It was a pleasure to assist you during your stay. Thank you for staying with us.

Good afternoon Gillian,Thank you kindly for leaving us a review! We love to know that you had a lovely stay and hope to welcome you back to Downtown Springfield soon! Until then we wish you all the best!Yours in Hospitality,

Thank you kindly for leaving us a review! We love to know that you had a lovely stay and hope to welcome you back to Downtown Springfield soon! Until then we wish you all the best!

Thank you kindly for leaving us a review! We are sorry about your experience with the heat and a.c. we will look into what happened. We do love to know that you had a nice overall stay and hope to welcome you back to Downtown Springfield soon! Until then we wish you all the best!

Thanks so much for enjoying our breakfast and close proximity to entertainment! We hope to have you visit again soon!

Thank you for your 5 Star review, Janice! Our staff always appreciates a shout out for doing what we love, we thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Liza! We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Cheryl! We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Karen! We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Leopoldo! We thank you for staying with us and look forward to hosting you again!

Good afternoon, Patrice,Thank you kindly for leaving us a review! We love to know that you had a 5 Star stay and hope to welcome you back to Downtown Springfield soon! Until then we wish you all the best!Yours in Hospitality,

Thank you for your 5 Star review, Claire! We are so happy you enjoyed our complimentary hot breakfast. We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Stacey! We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Victoria! We are thrilled you enjoyed our complimentary full breakfast! We thank you for staying with us and look forward to hosting you again!

Thank you for your 5 Star review, Fei! We thank you for staying with us and look forward to hosting you again!