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Beoordelingen van Oasis Hotel & Conv Center, Ascend Hotel Collection

3 out of 5
Oasis Hotel & Conv Center, Ascend Hotel Collection
2546 North Glenstone Avenue, Springfield, MO

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 419 van 870 beoordelingen" "
Gastenscore: 8 - Goed. 252 van 870 beoordelingen" "
Gastenscore: 6 - Redelijk. 108 van 870 beoordelingen" "
Gastenscore: 4 - Matig. 56 van 870 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 35 van 870 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Guest Services op 20 mei 2024
Thanks for being our guest!

4/10 – Matig

Joseph

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Having the hotel smell of human waste, having Many breakfast items empty and not refilling them. Staff didn’t care and or made excuses
1 nacht verbleven in mei 2024
Reactie van Guest Services op 11 mei 2024
We are very sorry to hear about your experience. These comments will be reviewed by our management team so that improvements can be made.

8/10 – Goed

Darlayna

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Peaceful I didn't like the additional costs for pets especially when it says pet friendly.
2 nachten verbleven in april 2024
Reactie van Guest Services op 7 mei 2024
Thank you for being our guest. We hope to serve you again in the future.

10/10 – Uitstekend

Christopher

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was awesome. It was just like the pictures. Pool area didn’t have the chlorine smell which was awesome. It was clean, comfortable, and safe. Room had everything you needed. I will be staying here every year I go to the Moore Expo in Springfield.
1 nacht verbleven in april 2024
Reactie van Guest Services op 1 mei 2024
We are so happy to hear you enjoyed your stay. We hope you will return to the Oasis again!

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Every was very nice however, only decaffeinated coffee available during breakfast.
1 nacht verbleven in april 2024
Reactie van Guest Services op 1 mei 2024
Thank you for being our guest! Normally we have regular coffee available, will check into this.

10/10 – Uitstekend

Cameron, Hattiesburg

1 nacht verbleven in april 2024
Reactie van Guest Services op 15 mei 2024
Thanks for sharing this positive feedback with us!

8/10 – Goed

Robert, Marshfield

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Their computer system was down when checking in and checking out...
1 nacht verbleven in april 2024
Reactie van Guest Services op 21 apr 2024
We are sorry for this inconvenience. We hope to welcome you back to the Oasis again in the future.

10/10 – Uitstekend

natalie, Miami

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it! Can’t wait to stay again
1 nacht verbleven in april 2024
Reactie van Guest Services op 16 apr 2024
Thanks for the review! We hope to see you again.

10/10 – Uitstekend

RYAN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services op 14 apr 2024
Thanks for the kind review. We hope you will return to the Oasis again!

10/10 – Uitstekend

April

1 nacht verbleven in april 2024
Reactie van Guest Services op 23 apr 2024
Thanks for being our guest. We hope to welcome you back to the Oasis again!

4/10 – Matig

Ryan

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
We booked this hotel for a Mother/Daughter getaway for my daughter’s birthday. We chose it bc the pictures made the pool area look so pretty and fun. We really wanted to like this hotel. Unfortunately our stay was not very enjoyable. The area around the hotel is overrun with homeless people I wouldn’t recommend being out past dark. We were required to pay extra for a room close to the pool. The hallway our room was down felt very unsafe. Dark, dirty and smelled heavily of marijuana. Our room was filthy stains and stray hairs everywhere. Bathroom was moldy and cramped. They had absolutely no extra pillows a hour after check in. No towels at the pool. The pool itself (our whole reason for choosing this hotel) was so dirty and cold. My poor daughter was so disappointed bc she wanted to swim so much but after just a little while her lips turned blue. We did complain but the manager seemed so overwhelmed and I’m guessing just completely forgot about us or ignored us I’m not sure which. We honestly should have left and asked for our money back. Definitely would not recommend staying here.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 31 mrt 2024
We are very sorry to have disappointed you during your recent visit. We are sharing these comments with our management team so that improvements can be made. We really hope to have another opportunity to impress you in the future.

10/10 – Uitstekend

Trenton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and ready to get to my room easily. Everyone was nice and friendly
1 nacht verbleven in maart 2024
Reactie van Guest Services op 25 mrt 2024
Thank you for being our guest. Come back and see us again!

10/10 – Uitstekend

Tiffani

1 nacht verbleven in maart 2024
Reactie van Guest Services op 7 apr 2024
Thanks for being our guest!

8/10 – Goed

Lindsey

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
We had no issues with the cleanliness in our room. Our room was absolutely spotless along with the bathroom. The beds were super comfortable as compared to other hotels as we stay in hotels several times a year for various events and gatherings. We did have some issues at check in. Their computers evidentally crashed due to a large booking checking in ahead of us. Which is not really their fault. But we stood in line for about 15-20 minutes with a huge line of people waiting. It was State Wrestling Championships. The floor they booked us on had construction happening so it was just concrete and plywood flooring in the halls. Upon breakfast there were still 2 dirty tables from the night before. Food pieces and crumbs were all over the floor. Since breakfast had not even started it was clear someone from the night before hadnt done their job. Breakfast was a few minutes late- but fashionably late- because it was pretty good. Onsite Starbucks was a huge plus.
2 nachten verbleven in maart 2024
Reactie van Guest Services op 13 mrt 2024
Thank you for the feedback! We do apologize for your wait at check in. We hope to have you as our guest again in the future!

8/10 – Goed

Karen

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had an enjoyable one night stay. We always enjoy staying here when in the area.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 7 mrt 2024
Thank you for your loyalty to the Oasis!

10/10 – Uitstekend

Ashlee

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the splash pad for my baby
1 nacht verbleven in maart 2024
Reactie van Guest Services op 4 mrt 2024
We are so happy to hear that your little one enjoyed the splash pad. We hope you will return again!

6/10 – Redelijk

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
When I asked what was for breakfast, I was told there was one thing only to find out it wasn’t there which I was really looking forward to. The burger I ordered made me feel a tad bit sick. Staff was friendly and property clean.
2 nachten verbleven in februari 2024
Reactie van Guest Services op 3 mrt 2024
Thanks for this feedback. Please let us know what the item you were hoping to have for breakfast was, maybe it is something that can be added to our rotation. We hope to serve you again.

10/10 – Uitstekend

Ronni

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and unique property with a wonderful view!
1 nacht verbleven in februari 2024
Reactie van Guest Services op 25 feb 2024
Thank you for being our guest!

10/10 – Uitstekend

Brandy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff at check in.
1 nacht verbleven in februari 2024
Reactie van Guest Services op 23 feb 2024
Thanks for being our guest!

10/10 – Uitstekend

david

1 nacht verbleven in februari 2024
Reactie van Guest Services op 22 feb 2024
Thanks for the wonderful review! We appreciate you being our guest.

10/10 – Uitstekend

Wesley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in februari 2024
Reactie van Guest Services op 18 feb 2024
Thanks for being our guest!

10/10 – Uitstekend

an

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay!
2 nachten verbleven in februari 2024
Reactie van Guest Services op 15 feb 2024
Thank you for being our guest!

10/10 – Uitstekend

Diana

2 nachten verbleven in februari 2024
Reactie van Guest Services op 15 feb 2024
Thank you for being our guest!

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast
2 nachten verbleven in februari 2024
Reactie van Guest Services op 12 feb 2024
Thanks for being our guest!

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Guest Services op 11 feb 2024
Thank you for being our guest!

6/10 – Redelijk

Chloe

Positief: Netheid, staat van de accommodatie en faciliteiten
The hotel was very nice and clean. However, we used the free airport shuttle for a 2 week vacation and they threatened to tow my car if I didn’t return home soon. All was fine, but it was some much added stress!
1 nacht verbleven in december 2023
Reactie van Guest Services op 21 jan 2024
Thanks for sharing this feedback with us. We will review it as a team so that improvements can be made.

10/10 – Uitstekend

Mario

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable beds
Reactie van Guest Services op 21 jan 2024
Thanks for bring our guest!

2/10 – Ontzettend slecht

Diana

2 nachten verbleven in januari 2024
Reactie van Guest Services op 31 jan 2024
We are very sorry to see this rating. If there is anything in particular we could have done to improve your experience, please let us know.

10/10 – Uitstekend

Barb

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
It would have been nice if they had a map to show us how to get to our room. The guy just said go to building L & park there. ? The room was great & we had a door to the patio. My granddaugther went swimming.
1 nacht verbleven in december 2023
Reactie van Guest Services op 4 jan 2024
Thanks for being our guest. We hope to serve you again.

10/10 – Uitstekend

Lori

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great. Only reason I subtracted 1 star was because the employees seemed bored and disconnected. Only 1 lady (named started with a J (Jannette maybe)) smiled repeatedly as she was stocking the breakfast. Everyone else seemed slow mo and bored. Beds, Pillows, rooms were very clean and comfy. Breakfast was good and the building looked well taken care. Loved the soaps and shampoos etc. Only suggestion I would make is to make sure the employees are happy at their jobs. Maybe they aren't paid enough???? to be happy or maybe they don't get enough encouragement??? For some reason they aren't enjoying their days there.
1 nacht verbleven in december 2023
Reactie van Guest Services op 4 jan 2024
Thanks for this feedback, we appreciate you being our guest.

6/10 – Redelijk

Bailey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Late Checkout
The only thing wrong with our stay was that we paid the extra 25 dollars for a late checkout. Our late checkout was approved and we had to leave by 1pm. At 11am housekeeping trued to come in the room and the only thing stopping them was the lock at the top of the door. At this point i went back to sleep. Then at 11:45am the phone in the room rang and the front desk person asked us why we weren't checked out yet and that housekeeping needed in the room to clean. At this point we were frustrated and explained that we have a late checkout. The lady was nice and said she would take care of it.
1 nacht verbleven in december 2023
Reactie van Guest Services op 4 jan 2024
Thank you for this feedback. We will follow up with our team to ensure this does not happen in the future.

10/10 – Uitstekend

Melanie

1 nacht verbleven in december 2023
Reactie van Guest Services op 4 jan 2024
Thanks for choosing the Oasis!

6/10 – Redelijk

Sarah

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Comfortable beds
1 nacht verbleven in december 2023
Reactie van Guest Services op 4 jan 2024
We appreciate you being our guest.

8/10 – Goed

Eric

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A little dated but a decent hotel overall. My only complaint was the walls are too thin. In the middle of the night the neighbor across the hall was talking loudly into her cell phone and it was quite loud in our room. However, I called the front desk and they seemed to handle the situation
2 nachten verbleven in december 2023
Reactie van Guest Services op 21 dec 2023
Thank you for that feedback. We hope to serve you again in the future.

10/10 – Uitstekend

Marcia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We would definitely stay again!
1 nacht verbleven in december 2023
Reactie van Guest Services op 18 dec 2023
Thanks for choosing the Oasis! We hope to welcome you back again.

10/10 – Uitstekend

an

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Guest Services op 18 dec 2023
Thanks for being our guest. Come see us again.

8/10 – Goed

Rick

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Guest Services op 11 dec 2023
Thanks for being our guest. We hope to serve you again.

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Guest Services op 5 dec 2023
Thank you for being our guest! We appreciate being your choice of hotel in Springfield, MO.

8/10 – Goed

Eldon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room heater was not very responsive.
1 nacht verbleven in november 2023
Reactie van Guest Services op 29 nov 2023
Thank you for being our guest. We hope to serve you again.

8/10 – Goed

Mark

Reisde met familie
Our favorite hotel in Springfield MO. A lovely 50’s vibe. Nice restaurant on site. It was decorated for Christmas outside with lights everywhere. Just a little disappointed that the hot tub was removed.
1 nacht verbleven in november 2023
Reactie van Guest Services op 28 nov 2023
We appreciate you choosing the Oasis! We hope to serve you again in the future.

10/10 – Uitstekend

Megan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay here! Clean and quiet. The assistant manager Brandon is awesome! He was very accommodating!
3 nachten verbleven in november 2023
Reactie van Guest Services op 28 nov 2023
Thanks for the kind feedback! We will be sure to share your comments with Brandon.

2/10 – Ontzettend slecht

Ciara

1 nacht verbleven in november 2023
Reactie van Guest Services op 18 dec 2023
We are sorry to see that we let you down. If there are any specific ways we could improve, we would welcome that feedback.

8/10 – Goed

Kjell

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Nice experience
Building a trifle tired, but still nice - service nice - positive FD at c/i and c/o
1 nacht verbleven in november 2023
Reactie van Guest Services op 24 nov 2023
Thank you for choosing the Oasis! We'd love to have you as our guest again.

10/10 – Uitstekend

david

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cool spot
The Oasis is great! Has a cool modern retro vibe and a great restaurant!
1 nacht verbleven in november 2023
Reactie van Guest Services op 15 nov 2023
Thanks for being our guest!

10/10 – Uitstekend

Corri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 12 nov 2023
Thank you for being our guest! We hope to serve you again in the future.

6/10 – Redelijk

Taylor

1 nacht verbleven in november 2023
Reactie van Guest Services op 6 nov 2023
Thank you for being our guest. We hope to serve you again in the future.

6/10 – Redelijk

Trisha

Reisde met familie
Overall upkeep of the building was poor. Dingy carpet, couches, fountains that could use a food cleaning. The room was nicer/cleaner than the lobby and hallways though. The restaurant was absolutely amazing!
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 29 okt 2023
We are sorry to have let you down during this visit. Your comments will be shared with our team so improvements can be made.

10/10 – Uitstekend

Misty

2 nachten verbleven in september 2023
Reactie van Guest Services op 25 okt 2023
Thanks for being our guest!

10/10 – Uitstekend

Robin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 25 okt 2023
Thanks for being our guest!

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 17 okt 2023
Thanks for being our guest!