Dear Paulus,Thank you for your perfect rating! We're delighted to know that you had an outstanding experience with us. Your satisfaction is our priority, and we're thrilled to have met your expectations. We can't wait to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager

Dear Patricia,We apologize for the overwhelming cleaning smell you experienced during your stay. This is not the comfortable environment we aim to provide for our guests. Your feedback is valuable, and we'll address this issue to ensure a more pleasant experience for future guests. We're glad to hear that despite this, you found the hotel to be in good shape overall. Thank you for bringing this to our attention.Sincerely, Hotel Manager

Dear Dawn,Thank you for your glowing perfect review! We are delighted that you had a wonderful stay at our hotel. Our team is dedicated to providing top-notch service and amenities to all our guests. We appreciate your positive feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager

Dear Bobby,We're thrilled to hear that you had a positive experience with our staff! Providing excellent service is a top priority for us, and we're glad our team made your stay memorable. We appreciate your feedback regarding the hours for the pool and hot tub. We understand how convenient it would be to enjoy these amenities after a relaxing walk on the beach at sunset. Your comments will be taken into consideration as we evaluate our policies and amenities to better accommodate our guest's needs. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Diane,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to personally apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Dear Daniel,Thank you for taking the time to provide us with a 4-star rating. We're glad you enjoyed your stay overall, and we deeply appreciate your feedback. We are always striving to deliver the best possible experience to our guests, so we will make sure to use this information to keep improving. Thanks again for the rating and we hope to have you stay with us again soon.Sincerely, Hotel Manager

Dear Jessica,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is deeply concerning, and we're actively investigating the issue to ensure it's promptly addressed. Please accept our apologies for the miscommunication regarding follow-up. Your comfort and satisfaction are our top priorities, and we hope to regain your trust.Sincerely, Hotel Manager

Dear Lise,We're deeply sorry for the discomfort you endured during your stay due to humidity issues and maintenance shortcomings. Your feedback is invaluable as we strive to improve our facilities. Rest assured, we're addressing these concerns promptly to ensure a more pleasant experience for our guests in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

Dear Thomas,Thank you for your positive review! We're delighted to hear that you enjoyed our breakfast and found our staff friendly. We apologize for any inconvenience regarding parking and appreciate your understanding. Your feedback is valuable to us, and we'll work to improve our parking arrangements. We look forward to hosting you again for another enjoyable stay!Sincerely, Hotel Manager

Dear Teri,Thank you for sharing your feedback with us. We're glad to hear that you found our staff friendly and enjoyed our recently updated rooms. We apologize for any discomfort caused by the firmness of the bed and regret that we couldn't accommodate your request for a room change or additional padding. Your comments are valuable to us, and we'll use them to improve our services. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Sincerely, Hotel Manager

Dear Mark,Thank you for the perfect rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

Dear Lorie,Thank you for your perfect rating! While we're pleased to hear that your experience was flawless, we're still committed to addressing any areas for improvement. Your feedback is invaluable, and we hope to provide an even better stay during your next visit. If there's anything specific you appreciated or any suggestions you have, we'd love to hear them!Sincerely, Hotel Manager

Dear Guest,Hello! We're thrilled to hear that Hannah provided exceptional service during your stay! Going above and beyond to ensure your comfort and enjoyment is what we strive for. Your kind words will be shared with her, and we look forward to welcoming you back for another wonderful experience!Sincerely, Hotel Manager

Dear John,Thank you for staying with us. We hope you enjoyed your stay and that we met all of your expectations, as evidenced by the four-star review you've given us. Please let us know if there's anything we can do to make your next visit even better. We pride ourselves on providing excellent service and want to keep our guests happy!Sincerely, Hotel Manager

Dear Anja,Thank you for your honest feedback. We're glad to hear that you found the room and bathroom satisfactory for your needs. We'll take note of your comments regarding breakfast options to improve our offerings. Should you find yourself in the area again, we hope to have the opportunity to provide you with an even better experience.Sincerely, Hotel Manager

Dear Mark,Thank you for your positive feedback! We're glad to hear that you had a pleasant experience during your stay. If there are any specific areas where you believe we could improve and earn that fifth star next time, please feel free to share your thoughts with us. We appreciate your feedback and hope to have the opportunity to welcome you back again soon!Sincerely, Hotel Manager

Dear Julianna Francis Irene,Thank you for your rating! We're pleased to see you had a positive experience overall. If there are any areas where you feel we could improve to earn that extra star next time, please don't hesitate to share. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

Dear Fe,Thank you for your perfect rating! We're glad to hear that you had an overall positive experience during your stay. We apologize for any inconvenience caused by the small breakfast area. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our guest's experience. If there's anything else we can do to enhance your stay next time, please feel free to let us know. We appreciate your support and hope to welcome you back again soon!Sincerely, Hotel Manager

Dear Tina,Thank you for your feedback. We're glad to hear that you found our location convenient. We apologize for any shortcomings you experienced and acknowledge your suggestion for upgrades. Your comments will be taken into consideration as we continuously strive to improve our facilities and services. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Fernando,Thank you for your fantastic rating and detailed feedback! We're thrilled to hear that you enjoyed your stay with us and found our location convenient, with easy access to the beach and nearby restaurants. We're delighted that you appreciated our clean accommodations, pleasant staff, and the variety offered at breakfast. It's wonderful to know that you had a great experience and plan to stay with us again. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

Dear Jessica,Thank you for your feedback. We're pleased to hear that you appreciated our property's excellent location, beach access, quiet atmosphere, picturesque surroundings, and ample parking. However, we apologize for any discomfort caused by the mattress quality, the non-functioning hot tub, and the lack of comfortable outdoor seating around the pool. Your comments will be taken into consideration for future improvements. We appreciate your rating and hope to have the opportunity to exceed your expectations during your next visit.Sincerely, Hotel Manager

Dear Nathaniel,We sincerely apologize for the disappointing experience you encountered during your stay. Providing exceptional service and comfortable accommodations is our priority, and we regret falling short of your expectations. Your feedback regarding the check-in process and room conditions will be addressed with our team to ensure improvements are made. We understand your frustration and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Jacqueline,Thank you for your positive review! We're pleased to hear that you had an enjoyable stay overall. If there are any areas where we can improve and earn that extra star next time, please let us know. We appreciate your feedback and hope to welcome you back soon for an even better experience!Sincerely, Hotel Manager

Dear Karen,Thank you for your rating! If you have any specific feedback or areas where we can improve, please feel free to let us know. We're committed to providing the best possible experience for our guests and appreciate your input. We hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

Dear Daryl,Thank you for your review and for choosing to stay with us. We're pleased to hear that you found our accommodations to be very clean. We appreciate your feedback regarding the need for some carpentry fixes, and we'll address this promptly to enhance our guest's experiences. Your comments about breakfast are noted, and we'll work on improving the variety and quality. We hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

Dear Lisa,Thank you for your feedback. We apologize for any cleanliness issues you encountered during your stay. Maintaining a clean environment is a top priority for us, and we will address your concerns with our housekeeping team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Dear Amy,Thank you for your feedback. We're glad to see that you had a positive experience overall. If there are any areas where we could have improved to earn that extra star, please feel free to share your suggestions with us. We value your input and hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

Dear Saskia,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel's exterior attractive and appreciated our parking facilities. However, we apologize for any disappointment regarding the interior condition. We take your feedback seriously and will address the issues you've mentioned, including the musty smell, worn furniture, and cleanliness. We're glad to know that you found our location convenient for accessing the beach. Your comments will help us improve, and we hope to provide you with a better experience on your next visit.Sincerely, Hotel Manager

Dear Maria,We're thrilled to hear that you enjoyed your stay with us! Maintaining cleanliness and providing a peaceful atmosphere are top priorities for us. It's fantastic to know that our convenient location met your needs. Thank you for your kind words, and we look forward to hosting you again soon!Sincerely, Hotel Manager

Dear Berlinda,Hello! We're delighted to hear that you love our location! Thank you for your feedback. We're committed to providing a convenient and enjoyable experience for all our guests, and we're thrilled that you appreciate our prime location. We look forward to welcoming you back soon for another fantastic stay!Sincerely, Hotel Manager

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Ronnell JamesGeneral ManagerBest Western St. Augustine Beach Inn

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ronnell JamesGeneral ManagerBest Western St. Augustine Beach Inn

Dear Rosy,We're thrilled to hear that you had such a wonderful experience during your stay with us! Providing clean and well-maintained rooms, along with friendly and helpful staff, is our top priority. We're delighted that you enjoyed the pool area, grounds, and convenient location near St. Augustine's historic district, restaurants, and beautiful beaches. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

Dear Nicole,Thank you for staying with us and for taking the time to share your experience. Your feedback is very important to us, and we're grateful that you had a good experience here at our hotel. We're always making improvements to ensure that we're offering the best possible service. We hope that you'll visit again soon!Sincerely, Hotel Manager

Dear Brian,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we're committed to addressing any issues you encountered to improve future stays. Please don't hesitate to reach out to our team with any specific concerns you have. We hope for another opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

Dear Darlene,Thank you for taking the time to share your detailed feedback. We're delighted to hear that you found our hotel clean and well-maintained, with friendly and helpful staff. We're also pleased that you enjoyed the awesome breakfast options and the convenient location near the beach and local amenities. Your comments about the sliding door and towel bars will be addressed with our maintenance team for improvement. We apologize for any inconvenience regarding the room not being cleaned one day and the breakfast running out on weekends. Your rating and feedback are greatly appreciated, and we hope to welcome you back for an even better experience in the future!Sincerely, Hotel Manager

Dear Luis G,Thank you for your feedback. We're pleased to hear that you appreciated the renovations in our rooms, including the tile floors and new furnishings. However, we apologize for the cleanliness issues you encountered with the dirty floor. Providing a clean and comfortable environment is important to us, and we'll address this with our housekeeping team to ensure improvements are made. Your feedback is valuable, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for choosing to stay with us.Sincerely, Hotel Manager

Dear Cheryl,Thank you so much for your detailed and glowing review! We're thrilled to hear that you enjoyed your stay in our one-bedroom suite and appreciated the spaciousness and cleanliness. Our location near the beach and amenities is indeed a highlight. We appreciate your feedback regarding breakfast and will work on enhancing our offerings for longer stays. We hope to welcome you back soon!Sincerely, Hotel Manager

Dear Savanna,Thank you for sharing your experience! We're delighted you found our location convenient for accessing the beach. While we're not directly on the beachfront, we're glad you appreciated the short stroll or quick drive to reach the sandy shores. We hope you had a fantastic time soaking up the sun and enjoying the area!Sincerely, Hotel Manager

Dear Phyllis L,Hello! We're thrilled to hear you enjoyed your stay with us! Maintaining cleanliness and providing convenience are top priorities for us, and we're glad you found both during your visit. It's fantastic to hear you appreciated our proximity to dining options and the beach. We look forward to welcoming you back on your next trip!Sincerely, Hotel Manager

Dear Boris,Thank you for your perfect rating! We're delighted to know that you had a wonderful experience during your stay with us. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

Dear Linda,I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We'll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel Manager

Dear Juan,You're very welcome! We're delighted to hear that you enjoyed the friendliness of our staff and found our rooms cozy during your stay. Providing a welcoming and comfortable experience is important to us, and we're thrilled that we could deliver. We hope to have the pleasure of hosting you again soon!Sincerely, Hotel Manager

Dear Alexis,Thank you so much for your 5-star rating! That you enjoyed a relaxing and pleasurable time with us is fantastic to hear. We are extremely happy to have surpassed your expectations because your pleasure is our top priority. We are eager to give you even another amazing experience in the future!Sincerely, Hotel Manager

Dear Thomas,Thank you for your positive feedback! We're delighted to hear that you enjoyed our newly renovated rooms. Providing a comfortable and inviting space for our guests is our top priority. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Elizabeth,Thank you for your perfect score! We're thrilled to hear that you had such an exceptional experience with us. Your satisfaction is our top priority, and we look forward to providing you with another outstanding stay in the future!Sincerely, Hotel Manager

Dear Barbara,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

Dear Cynthia,Thank you for your review and for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you had a positive experience overall. We are always striving to improve, so if there's anything specific you feel we could have done better to earn a 5/5 rating, please let us know. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

Dear Kathy,Thank you for your glowing review and perfect rating! We're thrilled to hear that you were impressed with our hotel, cleanliness, spacious rooms, and breakfast offerings. It's fantastic to know that you enjoyed your stay so much that you've already booked two rooms for your family's visit during Easter week. We can't wait to welcome you all back and provide another wonderful experience.Sincerely, Hotel Manager

Dear Brigid,Thank you for sharing your experience. We're pleased you found our staff pleasant and enjoyed the convenient location. We apologize for the inconvenience with the guest laundry and the out-of-order machine. Your feedback on the room doors is noted. We appreciate your insights and hope to have another opportunity to exceed your expectations.Sincerely, Hotel Manager