We were supposed to be booked into the Casa Solana, but wound up being switched to the Victorian house without our knowledge. Although we realize we were going to be on a second floor, and there were stairs, we did not expect the steepness, nor the unsafeness of the staircase, which is an outdoor staircase. The clawfoot bathtub was unusable as a bathtub as there was no stopper and was unsafe as a shower, because the shower curtain/shower liner went into the bathtub including the floor of the tub which made it slippery. They took our towels after the first night, but did not replace the towels so when we went to shower the next day, we had no showers no towels to dry ourselves with except hand towels Underneath the bed when I drop something there were used face masks and a lot of dust and dust balls. None of the dressers nor end tables Were usable as the drawers either did not open or were stuck shut. The breakfasts were subpar the first day being better than the second day the second day they said they were giving us an Italian breakfast which they called it a crustless quiche when in actuality, it was a horribly made frittata a cold, small package croissant and a small fruit salad. For the money that we paid for our rooms, we expected a lot better service and a much better breakfast.