Poolbar

Beoordelingen van The Collector Inn - Adults Only

4 out of 5
The Collector Inn - Adults Only
149 Cordova Street, St. Augustine, FL

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 400 van 474 beoordelingen" "
Gastenscore: 8 - Goed. 51 van 474 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 474 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 474 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 474 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,4/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Carol, Bogota

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Charlie, gm op 17 mei 2024
Thank you for the 5 out of 5!We appreciate it

10/10 – Uitstekend

LYNDA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This felt like a home away from home. This place was so great we extended our stay. Perfect location, service was wonderful, and little extras like the snacks, free coffee and water bottles. The fire pits outside at night and the Bar in a separate old building was a nice added touch. We will definitely recommend this to anyone going to Saint-Augustine.
2 nachten verbleven in april 2024
Reactie van Charlie, gm op 22 apr 2024
Thanks "Lynda", We appreciate your sweet comments!Happy Travels,

10/10 – Uitstekend

TANIA

1 nacht verbleven in april 2024
Reactie van Craig Asssistant GM op 11 mei 2024
Dear Tania,Thank you for coming to visit us here at The Collector! Thank you for the great review, We hope to see you again soon,Sincerly,

10/10 – Uitstekend

Stuart

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In short, this is a wonderful, unique property with an amazing history. We did the free tour of the property, which was very interesting and had a lovely, personal touch. (Stay there to find out more). The only tiny down-side was their high bar (alcohol) prices. Drink elsewhere or bring your own.
2 nachten verbleven in februari 2024
Reactie van Charlie, gm op 16 apr 2024
Thanks Stuart, we appreciate your taking the time to share your experience..Just to let you know our prices in The Well are comparable to other area bars plus guests get two daily Happy Hours from 4-5 and 9-10PM.Cheers

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Collector Inn is located off a quiet little street, not far from downtown. Our room was clean and we were pleased with how updated it was. They even had snacks and a couple sodas in the mini fridge for us. We had a drink from The Well after dinner and sat by one of the outdoor firepits. Breakfast was good with several options and we enjoyed riding around town on the complimentary bikes. We will definitely stay here again and have already recommended to friends!
1 nacht verbleven in april 2024
Reactie van Charlie, gm op 11 apr 2024
Thanks Sarah, it's always great to hear that our guests enjoyed their time with us. I hope you had a chance to take the complimentary property tour we offer each Tuesday, Thursday and Saturday.Cheers,

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Charlie, gm op 4 apr 2024
Thanks Mike,We really appreciate the 5 out of 5!

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property in St. Augustine, full of history and charm. An Inn with all the perks of a luxury property, personalized check in, comfy rooms and great staff. Located close enough to all buzz of Downtown St. Augustine and far enough to have serenity and peace.
2 nachten verbleven in maart 2024
Reactie van Charlie, gm op 1 apr 2024
Thank you Jose, we appreciate your sharing your recent experience here at The Collector!Cheers,

10/10 – Uitstekend

Denis, Clearwater

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful property. Very unique. Take the tour. Great history. Close to the action. Well worth it
2 nachten verbleven in maart 2024
Reactie van Charlie, gm op 1 apr 2024
Thanks Denis, so glad you enjoyed the tour!

10/10 – Uitstekend

Val

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property with a lot of history. We really enjoyed a free historical tour offered several times a week. The staff is very friendly and helpful. My only advice for the management is to improve breakfast quality. It’s solid but lacks the options for this type of inn.
3 nachten verbleven in maart 2024
Reactie van Charlie, gm op 1 apr 2024
Hi Val,Being historic, we are unable to build a commercial kitchen as requited by health code. This is why the breakfast is somewhat limited in scope, but we do the best we can.

10/10 – Uitstekend

Kathy

1 nacht verbleven in maart 2024
Reactie van Charlie, gm op 1 apr 2024
Thanks for the 5 out of 5!

2/10 – Ontzettend slecht

Michael

1 nacht verbleven in maart 2024
Reactie van Charlie, gm op 1 apr 2024
Please let us know what happened for you to give us such a low score. We have never received a 1. Did you mean to rate us better?

10/10 – Uitstekend

Edie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We were warmly welcomed with a glass of sangria and friendly smiles! This place is a gem. We’ll be back!!!
1 nacht verbleven in februari 2024
Reactie van Charlie, gm op 26 feb 2024
Our guests are the true gems!Thank you

10/10 – Uitstekend

Ana

Reisde met partner
Positief: Netheid, personeel en service
Beautiful property, amazing location, & delicious breakfast!
1 nacht verbleven in januari 2024
Reactie van Charlie, gm op 26 feb 2024
Thanks for the kind review

10/10 – Uitstekend

Jeanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed the charming, historic rooms, the ambience & especially the helpful staff. They were exceptional.
6 nachten verbleven in februari 2024
Reactie van Charlie, gm op 14 feb 2024
Thanks Jeanne, we love when our guests share their experience here.

10/10 – Uitstekend

Peggy

Reisde met partner
Staff was excellent. Unique place to stay since rooms are in a variety of houses not one big building. Very peaceful in a well manicured setting.
1 nacht verbleven in februari 2024
Reactie van Charlie, gm op 14 feb 2024
Thanks Peggy, we appreciate the 5 out of 5!

10/10 – Uitstekend

Victoria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at the Collector Inn Feb 2024 it was our first time visiting Sarasota. we stayed in the Worcester building, the room was a good size and included a small kitchenette with a nespresso machine and a refrigerator and microwave. The grounds on the property were so beautiful. Little courtyards and gardens everywhere and all beautifully maintained. The staff was friendly, helpful and very accommodating… they all seem to take pride in the property and it shows. If you go, make sure you take the tour of the property to learn about its history. The location was super walkable yet a little out of the downtown area so it was quieter ..it’s a great place, we would not hesitate to go back again!
Reactie van Charlie, gm op 14 feb 2024
Thank you Victoria for your beautiful review.You are correct, every one of our team takes great pride in their work.Cheers

10/10 – Uitstekend

Marc

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in februari 2024
Reactie van Charlie, gm op 14 feb 2024
Thank you!

10/10 – Uitstekend

Gabriele, München

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super Lage zum historischen Zentrum. Tolles, hilfsbereites Personal
4 nachten verbleven in januari 2024
Reactie van Charlie, gm op 14 feb 2024
Danka

8/10 – Goed

Debbie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not a fan of parking my car blocks away
1 nacht verbleven in februari 2024
Reactie van Charlie, gm op 14 feb 2024
Hi Debbie,Unfortunately the city requires that we do not park vehicles on the property. We own the lot 2 blocks away and offer valet service.

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Charlie, gm op 27 jan 2024
Thanks for the 10/ 10 review!

10/10 – Uitstekend

Stephanie

2 nachten verbleven in januari 2024
Reactie van Charlie, gm op 14 feb 2024
Thanks for the 5 out of 5!

10/10 – Uitstekend

Jacqueline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is quite the gem. The staff is very informative and helpful. Highly recommended and will stay again.
Reactie van Charlie, gm op 14 feb 2024
Thanks for the 5 out of 5!

10/10 – Uitstekend

Jack, Coamo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent hotel for its value and service. Excellent, Valet Parking and Staff. It's very safe and I recommend it.
2 nachten verbleven in november 2023
Reactie van Charlie, gm op 27 jan 2024
Thanks Jack, we appreciate your 5 out of 5!

10/10 – Uitstekend

Eric

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our first time staying here but we’ve taken trips to St Augustine before. This time we were coming for Night of Lights and wanted somewhere convenient to shops, restaurants, river and decorations and it was easily walkable to all of the above. Plus, the room was cozy, the bathroom clean (borderline) luxurious-feeling. And the staff was extremely hospitable, from lobby to valet. A nice surprise was the humble but delicious breakfast spread the following morning. 5 stars.
1 nacht verbleven in november 2023
Reactie van Charlie, gm op 20 nov 2023
Hi there Eric,We appreciate your taking the time to share your recent experience here at The Collector.Hope to see you again soon.Happy Holidays!

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful historical property, so much charm, relaxing atmosphere, close to many restaurants, shopping, attractions.
1 nacht verbleven in november 2023
Reactie van Charlie, gm op 20 nov 2023
Hi Maria,Thanks for the 5 stars!

10/10 – Uitstekend

Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and unique Inn in St. Augustine. Very walkable to all the sights in old st. Augustine. We loved it!
2 nachten verbleven in november 2023
Reactie van Charlie, gm op 20 nov 2023
Thanks Anne, we appreciate your kind words!Happy Holidays!

10/10 – Uitstekend

greg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved the place. Very historic. Large grounds to wander and very laid back.
2 nachten verbleven in november 2023
Reactie van Collector Staff op 6 nov 2023
Greg, Thank you for an awesome review. We're so happy to have had you stay. See you back soon.

10/10 – Uitstekend

Kelsey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Collector Staff op 6 nov 2023
Kelsey thanks so much for 10/10! We are elated to receive such amazing feedback!

10/10 – Uitstekend

Erik

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property and beautiful ambience. Walking distance to everything. Great for an adult vacation
2 nachten verbleven in oktober 2023
Reactie van Charlie, gm op 9 okt 2023
Thanks Erik, we really appreciate the review

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful property and excellent service
Very happy with our stay here. The property is beautiful including the onsite bar, grounds, and restored historical homes. They offer complementary valet so there is no need to search for parking in downtown St Augustine (which can be a pain). And best of all the service was amazing. Savannah was so warm and welcoming. Would highly recommend.
1 nacht verbleven in september 2023
Reactie van The Collector Team op 2 okt 2023
Elizabeth,Thank you so much for your much appreciated review. Here at the Collector we value our Guest. We're so happy that we were able to meet your expectations.Again We Thank you, and hope to see you back soon!

10/10 – Uitstekend

Karen

1 nacht verbleven in september 2023
Reactie van Collector Staff op 6 nov 2023
Karen thank you for 5/5. So happy you enjoyed you stay. See you back soon!

10/10 – Uitstekend

matthew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Collector Staff op 6 nov 2023
Matthew, We appreciate you! Thank you!

2/10 – Ontzettend slecht

Nathan

Negatief: Personeel en service
This hotel was nice however, very unorganized and poorly managed. Upon arrival, the front desk had no idea which rooms had been cleaned or not, so check in took over 30 mins. Later when I returned from dinner my key card would not open my room. A very nice front desk lady Louise helped me go back and fourth several times trying to get the my door open. Eventually, after about 30 mins, I had to stay in a different room with none of my items. No toothbrush, pajamas, etc. In the morning a man came to unlock my door so I could retrieve my belongings, the manager of the hotel Charlie Robles was very rude to me and acted like he was inconvenienced. Charlie offered no apology until I verbally told him he should be apologizing to me for being extremely uncomfortable with non of my items. When I asked for a refund he told me begrudgingly “It’s been taken care of” I asked what he had done to rectify this very unprofessional and uncomfortable situation and he told me he had refunded the $35 charge for both the rooms I rented at the hotel for my colleague and I. Totaling in $70. I think the way I was treated by Charlie was absolutely atrocious, and being that I am also in hospitality management I would recommend this hotel hire a more capable and empathetic hotel manager. Further, I would expect to be refunded for my full stay for my room, that I was not able to spend anytime in, being that I arrived late in the day and had no time to relax after dinner. Will not be returning.
1 nacht verbleven in augustus 2023
Reactie van Charlie (GM) op 31 aug 2023
Dear Nathan,When you came to the desk this morning and told me who you were I said, "you're all set, the door has been opened for you"I'm not sure why the desk couldn't tell what was available to rent as everything was cleaned by the end of the day yesterday, I will definitely look into that.I also told you that we credited your account for the 35 amenity fee as well as 50 for the inconvenience.Louse was unable to get the lock to open so she gave you another room to sleep in.I am sorry we couldn't access the room that early in the room, I did have a too go breakfast ready for you and your associate but you didn't come to check out.I am truly sorry we were unable to meet your expectations

10/10 – Uitstekend

Beatriz

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Charlie (GM) op 28 aug 2023
Thanks for the 10 out of 10!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice will return
1 nacht verbleven in augustus 2023
Reactie van Collector Staff op 22 aug 2023
Hi David,Thank you for choosing our Luxury Inn. We're so glad you enjoyed your stay. See you back soon!

10/10 – Uitstekend

June

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the properties...very accommodating
1 nacht verbleven in augustus 2023
Reactie van Charlie (GM) op 21 aug 2023
Thanks June, we appreciate the 5 out of 5!

10/10 – Uitstekend

Jonathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is such a unique historical property yet updated rooms. The compound has a beautiful courtyard. The pool is a great relief after walking to all the sites.
1 nacht verbleven in augustus 2023
Reactie van Charlie (GM) op 14 aug 2023
Thanks so much for the great review.The entire team appreciates it

8/10 – Goed

Katie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Craig Asssistant GM op 14 sep 2023
Dear Katie,Thank you for staying with us and thank you ofr the review.

10/10 – Uitstekend

RICKY

Positief: Netheid, personeel en service
2 nachten verbleven in augustus 2023
Reactie van Charlie (GM) op 14 aug 2023
Thanks for the 5 stars!

8/10 – Goed

James, Apopka

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and property. Our only complaint on this our 3rd stay was that the room was too small for the price. We understand that the nature of the property is that all rooms are completely different but a room this small should be discounted.
Reactie van Craig Assitant GM op 1 aug 2023
Dear James,Thank you so much for staying with us. I am sorry if your room was small. I hope you come to see us again and we will try to put you into a different room. Thank you for your feedback.

10/10 – Uitstekend

Barbara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This place was beyond expectation in terms of its overall charm. The staff was always available and extremely helpful. The only draw back was the thin walls between rooms. The grounds are well kept and the breakfast included many choices. The location is perfect for anyone interested in exploring the historic area by foot.
4 nachten verbleven in juli 2023
Reactie van Charlie (GM) op 30 jul 2023
Thank you Barbara, we appreciate your taking the time to share your thoughts and hope to welcome you back again soon.

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Charlie (GM) op 13 jul 2023
Thanks for the 10 out of 10.It is much appreciated!

6/10 – Redelijk

Patrick

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in juli 2023
Reactie van Charlie (GM) op 13 jul 2023
Hi Patrick,What can we do to earn a 5 out of 5?

10/10 – Uitstekend

Samantha

1 nacht verbleven in juni 2023
Reactie van Charlie (GM) op 30 jul 2023
Thanks for the 5-stars

10/10 – Uitstekend

Deirdre

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place, take the tour of the hotel property—the guide was fantastic!!
3 nachten verbleven in mei 2023
Reactie van Craig Assitant GM op 27 mei 2023
Thank you for the great review. We are so glad you enjoyed your stay. Please come and see us again.

10/10 – Uitstekend

Gary

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Second time there. Great location, room and staff.
1 nacht verbleven in mei 2023
Reactie van Charlie (GM) op 26 mei 2023
Thanks Gary, we really appreciate it

10/10 – Uitstekend

Irene

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dream vacation in San Augustine.
My stay here was excellent. Very nice and quiet. Good breakfast and near to everything. I could not have had a better stay. I would recommend The Collector Inn for anybody interested in the history of San Augustine and to be near to everything in San Augustine. I celebrated a birthday here, and it could not have been better.
3 nachten verbleven in januari 2023
Reactie van Charlie (GM) op 19 apr 2023
Thanks Irene, I am happy you chose to celebrate with us!Happy birthday, again!

10/10 – Uitstekend

Kathy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Historic Inn
Very cool unique property. Be sure to attend the history tour of the inn, if you can. Convenient to everything. Why stay in a cookie cutter chain hotel when you can experience history?! Just a FYI ( no way would it deter us from staying again): all the individual houses are historic older buildings. There may be some noice from upstairs walking if staying on first floor.
2 nachten verbleven in maart 2023
Reactie van Charlie (GM) op 19 apr 2023
Hi Kathy,Thanks for taking the time to share your thoughts and so glad you got to experience the History tour, it's fascinating!

6/10 – Redelijk

Oded

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Overpriced. $600 a night and pay extra for a latte at breakfast (goes well with the stale croissants)? Peeling paint in room… So so reception.
2 nachten verbleven in februari 2023
Reactie van Charlie (GM) op 6 feb 2023
Hi Oded,Thanks for taking the time to share your recent stay. I am sorry we didn't meet your expectations.I don't understand how the croissants were stale, they are baked every morning here at the hotel.Please let me know what room you were in so I can see where there is paint peeling. Every room is ' touched up" monthly and the exteriors are repainted every other year.I hope you will give us another chance.

6/10 – Redelijk

lori m

Positief: Comfort kamer
Negatief: Personeel en service
VERY disappointing.
We are experienced travelers and have stayed at all kinds of properties. This is not a quaint B&B, they have 9 houses with 30 rooms and one small dining room.This property is not owner occupied. staff that is here is not at all helpful. After check in we had to wait for Valet to take us to our room. Over 10 min wait. Valet (1 maybe 2 people at times) does parking and Bell Hop. When we got to our building we were told the AC was out and they were working getting someone to fix it. It was 85 Degrees in our room. We went to check in and asked what they were going to do if it wasnt fixed. She told us she would check w manager and let us know. Never hear from her but luckily it was fixed. If you dont book directly with them you get whatever room they chose not what you see when you book. Building is noisy with doors slamming. Share veranda was outside our room so had to keep shutters closed. Bathroom is far from oversized. I had to use the bar sink. No complimentary water in room, no newspaper and I have had better breakfasts at Hampton Inns. Very disappointing. Only plus is a great location!!
2 nachten verbleven in januari 2023
Reactie van Charlie (GM) op 3 feb 2023
Hi Lori,I am so dissapointed that we didn't meet your expectations.We are not a BnB.We are not owner occupied but there is someone on property 24/7.No matter how you book with us, you book a room type not a specific room. All 30 of our rooms and suites are unique with no two alike. We are happy to take a request for a specific room but can not guarantee that.We eliminated in-rroom bottles of water and installed a water machine that dispensed still and carbonated water with or without flavors and additives such as electrolytes, Vitamin C and more. This is why you were given a complimentary reusable water bottle at check in along with your glass of Sangria.