Exterieur

Beoordelingen van America's Best Inn & Suites

2 out of 5
America's Best Inn & Suites
245 North Red Cliffs Dr, St. George, UT

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 301 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 362 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 185 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 95 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 1001 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Zeer gunstig geprijsd hotel en centraal gelegen t.o.v. de wegen naar Zion en Las Vegas. Geen poespas, maar schoon en alles wat je nodig hebt is er. Ontbijt was uitgebreider dan ik had verwacht voor de nachtprijs.
1 nacht verbleven in mei 2019

6/10 – Redelijk

Angela, Ely

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
we were put on the back side of the motel and there was a lot of freeway noise
1 nacht verbleven in mei 2024

4/10 – Matig

Shirlene

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Refrig wouldn't close properly, only 1chair, table unsteady
5 nachten verbleven in mei 2024
Reactie van Sunny op 28 mei 2024
Shirlene, We're sorry for the inconvenience and will address these issues immediately to improve your experience.

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great experience
2 nachten verbleven in mei 2024
Reactie van Sunny op 28 mei 2024
Brian, Thank you! We're delighted you had a great experience.

8/10 – Goed

Esmeralda

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
!
1 nacht verbleven in mei 2024
Reactie van Sunny op 28 mei 2024
Thank you for staying with us.

10/10 – Uitstekend

ronnie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome area
1 nacht verbleven in mei 2024
Reactie van Sunny op 22 mei 2024
Ronnie, Thank you for your kind words! We're glad you enjoyed the area!

10/10 – Uitstekend

Alma, Murray

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo está muy limpio y tranquilo
2 nachten verbleven in mei 2024
Reactie van Sunny op 20 mei 2024
Alma, ¡Muchas gracias! Nos alegra saber que disfrutó de la limpieza y la tranquilidad.

10/10 – Uitstekend

Eric

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great rate, great room, very clean and good beds, quiet nd right near shops and restaurants. Convenient to the freeway.
2 nachten verbleven in mei 2024
Reactie van Sunny op 16 mei 2024
Eric, We're delighted to hear you enjoyed your stay! Thank you for the positive feedback and for choosing us.

8/10 – Goed

MA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Sunny op 13 mei 2024
Thank you for staying with us.

6/10 – Redelijk

Larry

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property was a little run down but the hotel clerk was helpful and the room itself was decent no bugs Yay !
1 nacht verbleven in mei 2024
Reactie van Sunny op 8 mei 2024
Lary, We're glad to hear our helpful staff ensured a comfortable stay despite the property's condition. Your satisfaction is our priority!

6/10 – Redelijk

Timothy

Reisde met partner
Positief: Netheid, personeel en service
Great for price. The room I occupied had several cosmetic maintenance issues.
1 nacht verbleven in april 2024
Reactie van Sunny op 8 mei 2024
Timothy, We're pleased to hear you found value in your stay, though we apologize for any cosmetic maintenance issues you encountered. Your feedback helps us improve for future guests.

10/10 – Uitstekend

Melesaini

Everything was okay
1 nacht verbleven in april 2024
Reactie van Sunny op 8 mei 2024
Thank you for staying with us.

4/10 – Matig

Rafael

Reisde met familie
Lights on bathroom doesn’t work, Only one package of coffe and shampoo we are 3 adults I don’t think it’s enough ☹️☹️☹️
1 nacht verbleven in mei 2024
Reactie van Sunny op 8 mei 2024
Rafael, We apologize for the inconvenience with the bathroom lights and the limited amenities. Your feedback is important to us, and we'll ensure these issues are addressed promptly for a more comfortable stay in the future.

4/10 – Matig

Phillip

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Sunny op 8 mei 2024
Thank you.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place was nice for this price point. Guy at the desk was very nice and helpful regarding places to eat. Room was clean.
1 nacht verbleven in april 2024
Reactie van Sunny op 8 mei 2024
James, We're thrilled to hear you enjoyed your stay and found our accommodations clean, with helpful service from our staff. Thank you for choosing us—we hope to welcome you back soon!

6/10 – Redelijk

Paul

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The breakfast was less than appetizing.
3 nachten verbleven in april 2024
Reactie van Sunny op 8 mei 2024
Paul, We apologize if our breakfast did not meet your expectations. Your feedback is valuable, and we'll use it to improve our offerings for a better experience in the future.

8/10 – Goed

David, Salt Lake City

Positief: Netheid, personeel en service
5 nachten verbleven in april 2024
Reactie van Sunny op 23 apr 2024
Thank you for staying with us.

10/10 – Uitstekend

Diane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Night clerk was fantastic and friendly!
1 nacht verbleven in april 2024
Reactie van SUnny op 19 apr 2024
Diane, We're delighted to hear that you had a fantastic and friendly experience with our night clerk! Thank you for your positive feedback.

8/10 – Goed

greg

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Sunny op 19 apr 2024
Thank you for staying with us.

4/10 – Matig

Shelli

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The table was dirty as well as the shower
2 nachten verbleven in april 2024
Reactie van Sunny op 8 apr 2024
Shelli, We apologize for the cleanliness issues you encountered and appreciate your feedback. We'll address these concerns promptly to ensure a more pleasant experience for our guests in the future.

4/10 – Matig

Brenda

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was dirty and the walls are paper thin. The room above had someone running across the floor (our ceiling) through the entire night. This is definitely not a hotel we will visit again.
1 nacht verbleven in april 2024
Reactie van Sunny op 8 apr 2024
Brenda, We apologize for the cleanliness issues and noise disturbances you experienced during your stay. Your feedback is valuable, and we'll address these concerns promptly to ensure a more comfortable experience for our guests in the future. Thank you for bringing it to our attention.

2/10 – Ontzettend slecht

Stephaney

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom had black mold everywhere, people screaming in the pool, people upstairs sounded like elephants all night, the green sheet on the bed had stains all over it. We will not be staying here again
1 nacht verbleven in april 2024
Reactie van Sunny op 8 apr 2024
Stephaney, We apologize for the numerous issues you encountered during your stay. Your feedback is important to us, and we'll address these concerns promptly to ensure a more comfortable and enjoyable experience for our guests in the future. Thank you for bringing it to our attention.

8/10 – Goed

Breezi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Sunny op 8 apr 2024
Thank you for staying with us.

10/10 – Uitstekend

Terry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms clean and well kept.. Tons of restaurants in area.. Lots of choices
1 nacht verbleven in april 2024
Reactie van Sunny op 2 apr 2024
Terry, We're thrilled to hear that you found our rooms clean and well-maintained, and that you enjoyed the abundance of restaurant options in the area. Thank you for your positive feedback!

8/10 – Goed

Kirsten

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Swimming pool was nice and warm and hot tub was nice and hot.
1 nacht verbleven in maart 2024
Reactie van Sunny op 2 apr 2024
Kristen, We're delighted to hear that you enjoyed our swimming pool and hot tub during your stay! Thank you for sharing your positive experience with us.

4/10 – Matig

Brady

Reisde met familie
Negatief: Netheid, personeel en service
Just ok
1 nacht verbleven in maart 2024
Reactie van Sunny op 28 mrt 2024
Thank you for your feedback

4/10 – Matig

Roger, Kaysville

Zakenreiziger, Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Location is good. Room smelled bad the moment we walked in. It needs a deep cleaning.
1 nacht verbleven in februari 2024
Reactie van Sunny op 28 mrt 2024
Roger, We apologize for the inconvenience caused by the odor in your room. Your feedback is valuable, and we'll take immediate steps to address the cleanliness issue to ensure a more pleasant experience for our guests.

6/10 – Redelijk

Kris, Price

1 nacht verbleven in maart 2024
Reactie van Sunny op 19 apr 2024
Thank you for staying with us.

6/10 – Redelijk

Ramon

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sunny op 22 mrt 2024
Thank you for staying with us, Ramon.

8/10 – Goed

Anna-Marie

1 nacht verbleven in maart 2024
Reactie van Sunny op 8 apr 2024
Thank you for staying with us.

10/10 – Uitstekend

Melesaini

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in januari 2024
Reactie van Sunny op 8 mei 2024
Melesaini, Thank you for your kind words.

8/10 – Goed

Michelle

Reactie van Sunny op 22 mrt 2024
Thank you for staying with us.

8/10 – Goed

Kellie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would definitely stay here again. The manager was so very helpful with My booking. The AC was very cold, Fridge was spotless inside and worked Very well for my food&drinks. Liked having A big TV with multiple options and on demand Channels.
13 nachten verbleven in februari 2024
Reactie van Sunny op 22 mrt 2024
Kellie, We're thrilled to hear you had a great experience with us! Thank you for recognizing our manager's helpfulness and for appreciating our amenities like the cold AC, spotless fridge, and entertainment options. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Randy

Positief: Personeel en service
Negatief: Netheid
Old, dated, obviously behind on maintenance & upkeep. Very nice competent friendly lady at the front desk for check-in.
2 nachten verbleven in maart 2024
Reactie van Sunny op 8 mrt 2024
Randy, We appreciate your feedback and apologize for any inconvenience with the condition of our property. It's heartening to hear about the positive interaction with our front desk staff. We are actively working on improvements and appreciate your understanding. If there's anything specific you'd like us to address, please feel free to share more details. Thank you for your input.

8/10 – Goed

Uyen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Sunny op 8 mrt 2024
Uyen, Thank you for staying with us.

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo muy bien si buelvo a ese lugar 👍
2 nachten verbleven in februari 2024
Reactie van Sunny op 8 mrt 2024
Daniel, Nos alegra saber que todo estuvo bien durante tu estancia. ¡Esperamos verte de nuevo pronto!

6/10 – Redelijk

Ben

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This room is just fine for an affordable place to stay when passing through. If I was staying for an extended period of time I’d look elsewhere. The room overall was fine and clean, but one bed had a big piece of metal sticking out it from underneath like a screw had popped and it was never replaced. If you are in a room towards the freeway you will hear every car that passes. Again this place is just fine you get what you pay for and will get a good nights rest.
1 nacht verbleven in februari 2024
Reactie van Sunny op 8 mrt 2024
Ben, Thank you for your honest feedback. We appreciate your acknowledgment of the affordability and cleanliness. We apologize for any inconvenience with the bed, and we'll address it promptly. Your insights on noise are noted, and we hope you had a good night's rest overall. If you have further concerns, please feel free to reach out. Safe travels!

4/10 – Matig

Steve

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
First off, the room was not clean. First thing we noticed was toothpaste on one of the towels. Then, hair was everywhere, in the tub, in the sink in and on the bed and all over the floor. It was very apparent nobody cared to vacuum either. Breakfast was okay, although they ran out of most everything and we had to ask if they had more, like yogurt, the eggs, the sausage etc. It was a just okay stay, and a place to sleep. The sheets kept coming off of the mattress, don’t fit well at all and the mattress is most definitely not quality, bouncy is the descriptive word here. Most likely will look elsewhere next time.
Reactie van Guest Relations op 2 mrt 2024
Dear Steve,The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Our housekeeping team will be sure to look into all of your comments further and make improvements where necessary. Please consider giving us another chance in the future; we know that we can impress you.

8/10 – Goed

manjeet kaur

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast
1 nacht verbleven in februari 2024
Reactie van Sunny op 26 feb 2024
Manjeet, Delighted you enjoyed our breakfast! Thank you for your positive feedback. We look forward to hosting you again.

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Old and run down property but clean and acceptable. Staff was very friendly and helpful. Enjoyed outdoor pool and hot tub. Breakfast was ok and coffee and juice were available all day in office. Basically in the parking lot of shopping centre with lots of easily walkable shopping and dining options. It’s not the Ritz but good value for the money and my wife and I were quite satisfied.
2 nachten verbleven in februari 2024
Reactie van Sunny op 26 feb 2024
David, We appreciate your honest feedback and are glad to hear you found our property clean and acceptable with friendly and helpful staff. It's great that you enjoyed our outdoor pool and hot tub, as well as the convenient location near shopping and dining options. Thank you for recognizing the value we offer, and we hope to welcome you back for another satisfying stay.

10/10 – Uitstekend

Bridget

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in februari 2024
Reactie van Sunny op 26 feb 2024
Thank you for your amazing review.

6/10 – Redelijk

Aaron

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Great Customer Service
The Staff and management are outstanding and very accommodating. I would stay there again just because of them. The room was nice at a glance. But as we settled in we noticed mold growing around the shower and areas of the room that just simply needed to be cleaned better. We can tell there is an effort to clean but it may not be up to par with what management is expecting. We looked in a few other rooms and it’s seems there are some upgrades happening. So maybe this room is on the list. After those upgrades from what we saw this hotel will be outstanding.
4 nachten verbleven in februari 2024
Reactie van Sunny op 26 feb 2024
Aaron, We appreciate your kind words about our outstanding and accommodating staff. Your feedback regarding the room cleanliness is valuable, and we apologize for any oversight. It's reassuring to know you observed ongoing upgrades, and we are committed to ensuring a higher standard. We look forward to the opportunity to host you again and showcase our improvements.

8/10 – Goed

Marikay

1 nacht verbleven in februari 2024
Reactie van Sunny op 26 feb 2024
Thank you for staying with us.

8/10 – Goed

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a motel. We liked that the outdoor pool was heated in February. The staff were very friendly. The breakfasts were average—although they ran out of milk and yoghurt just before breakfast was over, I understand it was a busy weekend. Staff were a highlight, and always polite and helpful (6-stars). The facility could use some remodeling, but it was adequate. Convenient location.
4 nachten verbleven in februari 2024
Reactie van Sunny op 26 feb 2024
Michael, We appreciate your feedback and are delighted you enjoyed the heated outdoor pool in February, the friendly staff, and the convenient location. Your understanding of a busy weekend is noted, and we apologize for any inconvenience. Your kind words about our staff truly mean a lot. Thank you for choosing us, and we look forward to welcoming you back.

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff. Clean room. Comfortable sleep. Pool. Hot tub.
1 nacht verbleven in februari 2024
Reactie van Sunny op 26 feb 2024
Brenda, We're delighted you enjoyed your stay with us, from our friendly staff to the clean rooms, comfortable sleep, and the added amenities of our pool and hot tub. Thank you for your positive feedback!

8/10 – Goed

Ronald

2 nachten verbleven in februari 2024
Reactie van Sunny op 22 mrt 2024
Thank you for staying with us, Ronald.

4/10 – Matig

Naomi

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room not clean or change sheets
3 nachten verbleven in februari 2024
Reactie van General Manager op 16 feb 2024
Dear Naomi,Our primary goal is to provide our guests with clean, comfortable accommodations, and we sincerely apologize for failing to achieve that during your time with us. Rest assured, we will speak with our housekeeping team to ensure all our rooms are in tip-top condition. Thank you for taking a moment to share your thoughts, and we hope your future travels are pleasant.

10/10 – Uitstekend

Bridget

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located off of the Freeway. Close to shopping and restaurant's. A no frills property. Simple, Clean and Convenient. We will stay again when passing through.
1 nacht verbleven in februari 2024
Reactie van Sunny op 26 feb 2024
Bridget, We're thrilled you found our property conveniently located, simple, clean, and convenient for your needs. Thank you for choosing us, and we look forward to welcoming you again when you pass through.

10/10 – Uitstekend

Evan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Sunny op 26 feb 2024
Thank you for staying with us.

8/10 – Goed

Jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pleasant and accommodating staff. Ron was clean and comfortable.
1 nacht verbleven in februari 2024
Reactie van Sunny op 26 feb 2024
Jason, We're delighted to hear you found our staff pleasant and accommodating, and that your room met your expectations for cleanliness and comfort. Thank you for your kind words!