Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 695 van 1003 beoordelingen" "
10 - Uitstekend
695
Gastenscore: 8 - Goed. 243 van 1003 beoordelingen" "
8 - Goed
243
Gastenscore: 6 - Redelijk. 44 van 1003 beoordelingen" "
6 - Redelijk
44
Gastenscore: 4 - Matig. 12 van 1003 beoordelingen" "
4 - Matig
12
Gastenscore: 2 - Ontzettend slecht. 9 van 1003 beoordelingen" "
2 - Ontzettend slecht
9
9,4/10
Netheid
9,6/10
Personeel en service
9,4/10
Voorzieningen
9,0/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Roger, Heerlen
Reisde met partner
15 jun 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top hotel met zeer goed personeel. Alles wat je wenst is aanwezig en zeer goed verzorgd.
Roger
7 nachten verbleven in juni 2019
Reactie van Talana Weil, Deputy General Manager op 17 jun 2019
Thank you for taking the time to post a review following your recent stay.
I am delighted that you enjoyed your stay and that you felt well looked after.
Thank you again for choosing Grand Jersey and I do hope we will have the pleasure to welcome you back soon.
8/10 – Goed
D&H, Tilburg
22 apr 2018
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Location
Fantastic location. View over the beach was amazing. One of best Hotel location on the Island
D&H
5 nachten verbleven in april 2018
Reactie van Talana Weil, Deputy General Manager op 30 apr 2018
Thank you for taking the time to post a review following your recent stay.
I am delighted that you enjoyed your stay and especially that you think we have one of the best locations on the island!
I do hope we will have the pleasure to welcome you back in the near future.
8/10 – Goed
Michel
29 jan 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jersey Grand Spa
Jersey Grand spa is een prima hotel met een uitstekend ontbijt en vriendelijke service. Onze kamer was prima met goed bed en super schoon. Alleen valt de badkamer tegen voor een 5 sterren hotel. Klein en koud en geen douche straal.
Michel
10/10 – Uitstekend
Elizabeth
Reisde met partner
13 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient for the Centre but quiet and peaceful. The staff went above and beyond to help you settle in
Elizabeth
4 nachten verbleven in mei 2024
Reactie van Luke Eastaff - Guest Relations Manager op 18 mei 2024
Dear ElizabethThank you for sharing your 10/10 review. I am overjoyed that you had a great experience and you were well looked after by our amazing team.Kind regards
10/10 – Uitstekend
Barry
12 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First class hotel. Perfect.
Barry
3 nachten verbleven in mei 2024
Reactie van Luke Eastaff - Guest Relations Manager op 18 mei 2024
Dear BarryThank you for your 10/10 review! I am very happy to know that you had a wonderful experience with us here at the Grand Jersey Hotel.Kind regards
10/10 – Uitstekend
Shaheen
Reisde met partner
10 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cannot thank the Grand Jersey enough for an amazing stay, nothing was too much trouble and all staff go the extra mile to make every guest feel special, we will definitely be back again and will definitely recommend to others
Shaheen
7 nachten verbleven in mei 2024
Reactie van Luke Eastaff - Guest Relations Manager op 18 mei 2024
Dear ShaheenThank you for your 10/10 review!I am really glad that you had an outstanding experience with us here at the Grand Jersey Hotel. We take pride in delivering exceptional service to our guests and you are very welcome. We all look forward to welcoming you back in the future.
10/10 – Uitstekend
Sheila
Reisde met familie
8 mei 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service, very comfortable and high end amenities, good spa and excellent location
Sheila
1 nacht verbleven in mei 2024
Reactie van Luke Eastaff - Guest Relations Manager op 18 mei 2024
Dear SheliaThank you for posting your 10/10 review! It sounds like you had a wonderful experience, thank you for sharing. Kind regards
10/10 – Uitstekend
Katrina
Reisde met partner
7 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked the close proximity to everything and the bus links were great and great breakfast and staff
Katrina
3 nachten verbleven in mei 2024
Reactie van Luke Eastaff - Guest Relations Manager op 18 mei 2024
Dear KatrinaThank you for your 10/10 review! It is fantastic to hear that you had a great experience with us. I do hope that we can welcome you again in the future.Kind regards
10/10 – Uitstekend
Dominic
Reisde met een groep
6 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel. Quality serive throughout. Concierge @vinny was great.
Dominic
4 nachten verbleven in mei 2024
Reactie van Luke Eastaff - Guest Relations Manager op 18 mei 2024
Dear DominicThank you for your 10/10 review! I am very happy to know that you had an excellent experience with us. I will also make sure Vinny sees your kind words about him.Kind regards
10/10 – Uitstekend
Pauline
Reisde met familie
2 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the staff at this property. Nothing was too much trouble. Everyone of them had a smiles on their faces at all times. They always acknowledged us in the corridors or dknknv areas. Asked us where we'd been that day, joked with us. The pool, steam, sauna, hot tub were always available and the breakfast room was wonderful.
Pauline
5 nachten verbleven in april 2024
Reactie van Luke Eastaff - Guest Relations Manager op 18 mei 2024
Dear PaulineThank you for your 10/10 review! I am delighted to learn of your positive experience and that you were well looked after by our amazing team. I am also grateful for your comments of our Spa facilities.Kind regards
10/10 – Uitstekend
David
Reisde met partner
29 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely, luxurious hotel with great staff and beautiful views
David
3 nachten verbleven in april 2024
Reactie van Luke Eastaff - Guest Relations Manager op 18 mei 2024
Dear DavidThank you for your 10/10 review! I am delighted that you had a wonderful experience with us.Kind regards
10/10 – Uitstekend
Beverley
Reisde met een groep
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing was too much trouble we had a wonderful time can’t wait to go again. The staff were amazing.
Beverley
3 nachten verbleven in april 2024
Reactie van Luke Eastaff - Guest Relations Manager op 18 mei 2024
Dear BeverlyThank you for your 10/10 review! I am very happy to read that all of our amazing team looked after you well.Kind regards
10/10 – Uitstekend
Robert
27 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Robert
4 nachten verbleven in april 2024
Reactie van Luke Eastaff - Guest Relations Manager op 18 mei 2024
Dear RobThank you for your 10/10 review! I am please you had a wonderful experience with us.Kind regards
10/10 – Uitstekend
Michael
Reisde met partner
27 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every aspect of our three night break at this hotel exceeded our expectations. Perfect location as regards proximity to St Helier's attractions & beyond (bus routes on Jersey easy to access & navigate). Very comfortable room, spotlessly clean, superb view (directly opposite Elizabeth Castle), excellent food and drink. Its not an exaggeration to say that every member of staff modelled the very highest standards of customer care. We would recommend unreservedly - we're already planning our next visit!
Michael
3 nachten verbleven in april 2024
Reactie van Luke Eastaff - Guest Relations Manager op 18 mei 2024
Dear MichaelThank you for your 10/10 review! I am incredibly happy that you had a wonderful experience with us here at the Grand Jersey Hotel. I will ensure that our team reads your kind words about them. We look forward to welcoming you back for your next visit!Kind regards
10/10 – Uitstekend
Pamela, SHREWSBURY
Reisde met partner
15 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cosy corners to sit in lounge. Lovely view from Champagne lounge across the bay. Plenty of choice on menus. Food always hot & well cooked & presented. All staff are very friendly and attentive.
Pamela
4 nachten verbleven in april 2024
Reactie van Luke Eastaff - Guest Relations Manager op 24 apr 2024
Dear PamelaThank you for your 10/10 review! It is great to read that you enjoyed our food offerings and the ambiance of our Champagne Lounge. I am also glad to read that you were well looked after by our team.Kind regards
8/10 – Goed
Elizabeth
Reisde met familie en kleine kinderen
7 apr 2024
Positief: Netheid, personeel en service en voorzieningen
Wonderful staff - friendly and efficient. Great location and good food.
Elizabeth
4 nachten verbleven in april 2024
Reactie van Luke Eastaff - Guest Relations Manager op 24 apr 2024
Dear ElizabethThank you for writing a review! I am glad to know that you had a great experience with us!Kind regards
10/10 – Uitstekend
Lancelot
Reisde met een groep
1 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bel hôtel ! Chambre bien équipée et propre ! Coup de coeur pour le personnel adorable !
Lancelot
1 nacht verbleven in maart 2024
Reactie van Luke Eastaff - Guest Relations Manager op 13 apr 2024
Dear LancelotThank you for your review! We share all feedback with the team, and I know that they will be delighted to read your review.
10/10 – Uitstekend
Martin
Reisde met partner
29 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A superb stay from start to finish. We were greeted and made to feel at home by the professional and friendly staff. All the formalities on arrival were so smoothly done. The rooms were fantastic with views of the bay. The breakfast was excellent with staff that couldn't be more friendly. A wonderful hotel from top to bottom and we will define returning soon
Martin
5 nachten verbleven in maart 2024
Reactie van Luke Eastaff - Guest Relations Manager op 1 apr 2024
Dear MartinThank you for your 10/10 review! It is wonderful to read that you had such a positive experience with us and that you were well looked after by our amazing team. I am very happy that you enjoyed the view from your room and that breakfast was to your satisfaction. We look forward to welcoming you back in the future.Kind regards
10/10 – Uitstekend
Robert wheatley
Reisde met partner
24 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant and friendly staff and good food
Robert wheatley
7 nachten verbleven in maart 2024
Reactie van Luke Eastaff - Guest Relations Manager op 1 apr 2024
Dear Mr WheatleyThank you for your 10/10 review! I am glad to read that you had a brilliant time with us.Kind regards
10/10 – Uitstekend
Janet
18 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Janet
3 nachten verbleven in maart 2024
Reactie van Luke Eastaff - Guest Relations Manager op 20 mrt 2024
Dear JanetThank you for your 10/10 review! I am very happy you had a great experience with us.Kind regards
8/10 – Goed
Craig
Reisde met partner
16 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were great, rooms were nice and we thoroughly enjoyed our stay.
Craig
2 nachten verbleven in februari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 20 mrt 2024
Dear CraigThank you for submitting a review. It is great to know that you enjoyed your stay with us!Kind regards
10/10 – Uitstekend
Colin
Reisde met partner
11 mrt 2024
Positief: Voorzieningen
Friendly, helpful and attentive staff, lovely room, beautiful swimming pool and excellent food. The hotel is in a super spot. We chose a deluxe room with an ocean view which was worth paying a little more for.
Colin
4 nachten verbleven in maart 2024
Reactie van Luke Eastaff - Guest Relations Manager op 20 mrt 2024
Dear ColinThank you for your 10/10 review! It is truly wonderful to see that you had an amazing experience with us here at the Grand Jersey Hotel & Spa. I am glad that you were looked after so well by our amazing team and that you enjoyed all of the facilities that we have to offer, including the unparalleled views across St Aubin's Bay and Elizabeth Castle.Kind regards
10/10 – Uitstekend
Victoria
7 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Victoria
3 nachten verbleven in maart 2024
Reactie van Luke Eastaff - Guest Relations Manager op 9 mrt 2024
Dear VictoriaThank you for your 10/10 review! I hope we can welcome you back in the future.Kind regards
8/10 – Goed
Audrey
Reisde met familie
4 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
Bel hôtel, le personnel est vraiment très accueillant, serviable et efficace
Le petit déjeuner est de qualité
L'hôtel est bien placé par rapport au centre ville, et vue sur la baie.
Je recommande
Audrey
1 nacht verbleven in maart 2024
Reactie van Luke Eastaff - Guest Relations Manager op 9 mrt 2024
Dear AudreyThank you for writing a review. I am very happy that you had a wonderful experience with us here at the Grand Jersey Hotel. It is great to read that you were well looked after by our team and you enjoyed our breakfast offerings and service. Kind regards
10/10 – Uitstekend
Rachel Elizabeth
Reisde met partner
25 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic stay. Amazing staff. Great afternoon tea and dinner. Exceeded expectations in all ways.
Rachel Elizabeth
4 nachten verbleven in februari 2024
Reactie van Ronojoy Bhattacharyya op 2 mrt 2024
Dear Ms. Elizabeth,Thank you for sharing your wonderful experience at the Grand Jersey Hotel with us! We are thrilled to hear that you had a fantastic stay and that we exceeded your expectations in every way.It's fantastic to know that you found our staff amazing and that you enjoyed both our afternoon tea and dinner offerings. Providing exceptional service and culinary experiences is our top priority, and we're delighted that we could make your stay memorable.We look forward to welcome you back for another amazing experience at the Grand Jersey Hotel. Sincerely,Ronojoy BhattacharyyaFront Office Manager
10/10 – Uitstekend
Alexandra
17 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great central location. Outstanding customer service. Wonderful views from our room. Food was very good. We will definitely be staying again.
Alexandra
3 nachten verbleven in februari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 21 feb 2024
Dear AlexandraThank you for your 5/5 review. It is wonderful to know that you enjoyed our perfect location with the superb views across St Aubins Bay. It is also great to hear that you were well looked after by our team. Hopefully we will be able to welcome you back again in the future.Kind regards
10/10 – Uitstekend
Lee
Reisde met partner
12 feb 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely clean hotel. Staff great and welcoming. Definitely recommend spa and massages
Lee
2 nachten verbleven in februari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 21 feb 2024
Dear LeeThank you for your 5/5 review. I am glad to hear that you had a wonderful experience with us here at the Grand Jersey Hotel & Spa. It is great that you were able to enjoy our Spa packages and that you were looked after well by our amazing team.Kind regards
10/10 – Uitstekend
Richard
Zakenreiziger
7 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient for town
Good base if you need to be in town and have Parking. Food is excellent, the restaurants are dear though.
Richard
2 nachten verbleven in februari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 21 feb 2024
Dear RichardThank you for your 10/10 review following your experience with us here at the Grand Jersey Hotel & Spa. I am happy to hear that you enjoyed our great location and that you enjoyed our dinning options.Kind regards
8/10 – Goed
Ruth
Reisde met partner
5 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We got a nice sea view room on the top floor. The staff were very helpful right around the hotel. It's a lovely location to look across the bay. Lovely breakfasts.....
The steps to the leisure facilities might be problematic if you're les mobile ( I wondered if there was an accessible route, but in seeing my husband using a walking stick, nothing was pointed out to us.
There appeared to be a turn down service..... which was only provided on one of the three nights we stayed. We didnt know it was a service available; it was just done on our second night...
Ruth
3 nachten verbleven in februari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 21 feb 2024
Dear RuthThank you for taking the time to write a review. I am happy to hear that you had a mostly positive experience with us here at the Grand Jersey Hotel. I am very sorry that nobody pointed out our more accessible route to the Spa area, this other entrance does still contain some steps, but not as many as the main entrance. I am also sorry that the turn down service was only completed on one evening, I am unable to offer an explanation for this but I will look into this. I am however buoyed that you enjoyed the view from the top floor and that you were looked after well by our team. Should you wish to return in the future, please reach out to me directly and I will be happy to personally handle your reservation.Kind regards
10/10 – Uitstekend
Peter
Reisde met een groep
29 jan 2024
Friends on tour
Wonderful stay with friends, well looked after by staff who could not have done anymore to make it a great weekend.
Peter
2 nachten verbleven in januari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 30 jan 2024
Dear Peter,Thank you for your 10/10 review! It is wonderful to read that you had a wonderful experience with your friends and that you were well looked after by our fantastic team. Kind regards
10/10 – Uitstekend
Jason
Reisde met een groep
29 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jason
2 nachten verbleven in januari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 14 feb 2024
Thank you Jason for your 10/10 review!
10/10 – Uitstekend
Gerald
Reisde met partner
29 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel well situated, good facilities and reasonable price. Spa was exceptional
Gerald
3 nachten verbleven in januari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 29 jan 2024
Dear Gerald.Thank you for your 5/5 review. I am delighted to learn that you had a great experience with us. It is great to know that you enjoyed our favorable location, and our facilities - all at a reasonable price. I will ensure that our Spa team read you review.Kind regards
10/10 – Uitstekend
Anthony
25 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Hotel excellent staff excellent food excellent /really is a grand hotel
Anthony
3 nachten verbleven in januari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 29 jan 2024
Dear AnthonyThank you for your 10/10 review! I am delighted to read that you had a excellent experience with us. I do hope that we are able to welcome you back again this year.Kind regards
10/10 – Uitstekend
Lynda
15 jan 2024
Lynda
1 nacht verbleven in januari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 16 jan 2024
Dear LyndaThank you for your 10/10 review. I am thrilled to see that you had a wonderful experience.Kind regards
10/10 – Uitstekend
Andrew
9 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Grand is Great!
Fantastic stay with brilliant staff. Would highly recommend.
Andrew
3 nachten verbleven in januari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 16 jan 2024
Dear AndrewThank you for your 10/10 review. I am very happy to read that you had a fantastic stay and you found our team to be brilliant. Kind regards,
10/10 – Uitstekend
Gary
8 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
Wonderful traditional hotel with excellent Service. Breakfast was really good with so much choice
Gary
3 nachten verbleven in januari 2024
Reactie van Luke Eastaff - Guest Relations Manager op 16 jan 2024
Dear GaryThank you for your 10/10 review. I am delighted that you had an excellent experience with us. It is great to read that you enjoyed our Breakfast offerings and the wonderful service from our team.Kind regards
10/10 – Uitstekend
James
4 jan 2024
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stay
James
3 nachten verbleven in december 2023
Reactie van Luke Eastaff - Guest Relations Manager op 20 jan 2024
Thank you for your 10/10 review.
6/10 – Redelijk
Robert
Reisde met een groep
3 jan 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
New year
Was there for new year 2024.draft beer goes off so had to pay double prices for bottle beer 🍺 sad really .spar was good 👍 breakfast was good 👍 hotel is showing it age sadly staff all helpful. 3 star i would say
Robert
3 nachten verbleven in december 2023
Reactie van Luke Eastaff - Guest Relations Manager op 16 jan 2024
Dear RobertThank you for taking the time to write a review. I am sorry for the issues affecting our draught beer. Unfortunately, we experienced a delay in receiving a delivery due to the adverse weather conditions the Channel Island was facing over the festive period. I am however buoyed to read that you enjoyed our Spa facilities and our Breakfast offerings. I do hope that you will give us another chance, please feel free to contact me directly should you wish to return. Kind regards
10/10 – Uitstekend
Geverifieerde reiziger
2 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
4 nachten verbleven in december 2023
Reactie van Luke Eastaff - Guest Relations Manager op 6 jan 2024
Thank you for your 10/10 review!
8/10 – Goed
Angela
26 dec 2023
Angela
5 nachten verbleven in november 2023
Reactie van Luke Eastaff - Guest Relations Manager op 27 dec 2023
Thank you for your reviews Angela
10/10 – Uitstekend
jean
Reisde met partner
20 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with some excellent staff. Great for visiting St Hellier and shops, and easy for visiting other parts of the island.
jean
3 nachten verbleven in december 2023
Reactie van Luke Eastaff - Guest Relations Manager op 24 dec 2023
Dear JeanThank you for your 10/10 review! I am delighted that you had a wonderful experience with us and that you enjoyed our perfect location and service from our truly amazing team. Wishing you a very Merry Christmas and I hope we are able to welcome you back next year.Warm regards
10/10 – Uitstekend
Patricia
6 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was our second stay at The Grand which has now become our 'go to' hotel when we are in Jersey.
Patricia
4 nachten verbleven in december 2023
Reactie van Luke Eastaff - Guest Relations Manager op 8 dec 2023
Dear Patricia.Thank you for your 10/10 review following your stay with us at the Grand Jersey Hotel & Spa. I am delighted that you chose to return and that you have now made us your go-to hotel in Jersey, it truly is wonderful to hear and we cant wait to welcome you back next year!Kind regards
6/10 – Redelijk
Jonathan
29 nov 2023
Jonathan
3 nachten verbleven in november 2023
Reactie van Luke Eastaff - Guest Relations Manager op 24 dec 2023
Dear JonathonThank you for your reviewKind regards
10/10 – Uitstekend
Kenneth
Reisde met partner
27 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Grand Hotel was very good, the staff could not do enough for you, breakfast choices and staff was excellent. The spa is very good. I would recommend a stay at this hotel.
Kenneth
3 nachten verbleven in november 2023
Reactie van Luke Eastaff - Guest Relations Manager op 28 nov 2023
Dear KennethThank you for your 10/10 review. I am thrilled to learn of your experience with us here at the Grand Jersey Hotel. I am so glad that you enjoyed our wonderful Breakfast selection and our Spa facilities. We share all feedback with the team and I am sure they will also be delighted to read your kind words.Kind Regards
10/10 – Uitstekend
Elizabeth and Raymond
5 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved all the hotel's facilities, particularly the pool & spa, but what made this hotel head & shoulders above others we've stayed in, was the staff - Luke and Sophie especially!
Elizabeth and Raymond
4 nachten verbleven in november 2023
Reactie van Luke Eastaff - Guest Relations Manager op 14 nov 2023
Dear Elizabeth.Thank you for your review. I am very pleased to read that you loved the Hotel's facilities and our amazing team. I have informed Chloe* of your kind words and she is thrilled to read your lovely comments. Thank you once again and I hope to be able to welcome you in the future.Kind reagrds
10/10 – Uitstekend
Valerie Lynda
3 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Position and facilities offered were great for our short stay in mid October
Valerie Lynda
5 nachten verbleven in oktober 2023
Reactie van Luke Eastaff, Guest Relations Manager op 5 nov 2023
Dear ValerieThank you for your review! I am very happy that you enjoyed your experience with and I hope that we are able to welcome you back next year.Kind regards
8/10 – Goed
ALAN
Reisde met partner
30 okt 2023
Positief: Netheid, personeel en service
VERY EXPENSIVE HOTEL FOOD AND BEVERAGE
PRICES. ROOMS A BIT AMALL AND ROOM LIGHTING
TERRIBLE. NEEDS IMPROVMENT IN THESE AREAS
ALAN
5 nachten verbleven in oktober 2023
Reactie van Luke Eastaff - Guest Relations Manager op 4 nov 2023
Dear Alan.Thank you for taking the time to write a review. We feel that the offerings in our dining outlets are competitively priced compared to comparable hotels but we will take your comments into consideration. Without knowing your reservation details I am unable to investigate which room appeared to have insufficient lighting but should you wish to speak to me directly I will be more than happy to investigate these issues further for you.Kind regards
6/10 – Redelijk
Raymond
29 okt 2023
Positief: Personeel en service
Raymond
7 nachten verbleven in oktober 2023
Reactie van Luke Eastaff - Guest Relations Manager op 4 nov 2023
Dear RaymondThank you for submitting a review. Should you wish to speak directly with myself I will be more than happy to listen to any comments you might like to make.Thank you
10/10 – Uitstekend
Colin
22 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 night break
Staff were very welcoming. Breakfast was super and the hotel is very well located for the town centre, with great views of the sea and Elizabeth castle.
Colin
4 nachten verbleven in oktober 2023
Reactie van Luke Eastaff - Guest Relations Manager op 25 okt 2023
Dear ColinThank you for your 10/10 review. I am very glad to hear that you enjoyed our wonderful and vast Breakfast offerings and our convenient locations for bus services, the town center, tourist attractions and of course the unrivaled view of Elizabeth Castle in St Aubins Bay. I am also very happy to hear that you received a warm welcome.I do hope we can welcome you back again in the future.Kind regards
2/10 – Ontzettend slecht
Monty
21 okt 2023
Monty
3 nachten verbleven in oktober 2023
Reactie van Luke Eastaff - Guest Relations Manager op 14 nov 2023
Dear Monty.I would appreciate it if you could make contact with the hotel or myself directly so we can discuss any issues that you may have occurred during your stay with us.Thank you