Een buitenzwembad

Beoordelingen van Hotel Saint Louis, Autograph Collection

4 out of 5
Hotel Saint Louis, Autograph Collection
705 Olive Street, St. Louis, MO

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 214 van 321 beoordelingen" "
Gastenscore: 8 - Goed. 50 van 321 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 321 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 321 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 321 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jesmary

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great
1 nacht verbleven in mei 2024
Reactie van General Manager op 28 mei 2024
Dear Jesmary,It's great you had such a wonderful stay with us, and we thank you for your five-star rating. We look forward to welcoming you back soon to Hotel Saint Louis, Autograph Collection!

10/10 – Uitstekend

Damien

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location and staff.
2 nachten verbleven in mei 2024
Reactie van General Manager op 28 mei 2024
Dear Damien,We are thankful that you chose Hotel Saint Louis, Autograph Collection for your recent getaway. Knowing that our convenient location and friendly staff made your stay even better brings us joy as we strive to ensure every guest has a great time! Please come see us again the next time you are in the area for another unforgettable experience.

10/10 – Uitstekend

Billy

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Upgraded me to a suite for free..
1 nacht verbleven in mei 2024
Reactie van General Manager op 28 mei 2024
Dear Billy,Thank you for the kind review. We were happy to upgrade your reservation, and we're glad you enjoyed your visit. The next time you're in the area, please come see us again at Hotel Saint Louis, Autograph Collection!

2/10 – Ontzettend slecht

Sean

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Well, first I had ordered a balcony suite and I got up to my room and there was no balcony. Then I went to make coffee. I open the Keurig. There was a used K cup in it. The only coffee that was in the room was decaffeinated and nowhere to park but a $50 valet, don’t forget to Tip The pool had an amazing view of graffiti broken windows and abandoned buildings
1 nacht verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Dear Sean,Thank you for sharing your feedback with us. We are discouraged to hear your stay did not meet your expectations. Please allow us to apologize for any concerns with our in-room amenities, parking, or pool area. We will share your comments with our team and address them accordingly. Again, we appreciate the time you took to let us know about your visit, and we hope you will consider returning to see us the next time you are in the area. We know we can deliver the experience you expect and ultimately deserve.

10/10 – Uitstekend

Benjamin

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very nice. The food was good at the bar. The place was very stylish and cool. The bathroom was SUPER nice!!!
2 nachten verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Dear Benjamin,Many thanks for your five-star review! We are so happy you enjoyed our accommodations and amenities at Hotel Saint Louis, Autograph Collection. It would be our pleasure to welcome you back anytime.

4/10 – Matig

Courtney

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not impressed. Thought this would be our "splurge" nice hotel to round out our trip to the Bahamas. We had decided to spend the night in STL prior to driving home so were tired from traveling and just wanted some place relaxing and nice. This place was very nice (at one time) but does not appear well maintained as everything has faded with it. The building around this hotel are also not well maintained with lots of graffiti and crumbling bricks. I had reserved a suite with a balcony but were not given a balcony as none were available. It is valet parking only though there is a garage across from the hotel that was okay. We wanted to walk to dinner but the area did not feel very safe with lots of panhandlers. The staff were very polite but obviously overworked or did not care. When I had questions, the phones kept ringing and they kept stopping our conversation to answer and then dismissing me. All of the phones apparently malfunctioned or something and there was an alarm at 6am that woke the entire hotel up. There was an overhead announcement stating that it was a mistake. Never received an apology for that and it made for a tired morning. There were no extra blankets or towels. Looked at the pool but no hot tub. Honestly, I have had much better experiences at less fancy and cheaper hotels. Not worth the money. Do not recommend.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Sydney

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful property I love that they have record players in the room
Reactie van General Manager op 3 mei 2024
Dear Sydney,Thank you for choosing Hotel Saint Louis, Autograph Collection! We're thrilled you enjoyed the unique touch of having record players in the rooms. It's wonderful to hear that you love our property, and we look forward to welcoming you back for another delightful stay!

8/10 – Goed

John

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved the hotel atmosphere. The restaurant did not get our food order correct, so left without eating. The breakfast stopped at 10am. The server was great in the evening and tried to make the experience better. Bartender was knowledgeable and pleasant.
1 nacht verbleven in april 2024
Reactie van General Manager op 25 apr 2024
Dear John,Thank you for providing your review and feedback. While we're pleased you loved our atmosphere, rest assured, our culinary team will remain focused on their service. We're confident your next visit will be even better, and we hope to see you again at Hotel Saint Louis, Autograph Collection.

10/10 – Uitstekend

Cristion, Bloomfield

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable, walkable and very nice!
1 nacht verbleven in april 2024
Reactie van General Manager op 25 apr 2024
Dear Cristion,Thank you for reviewing your Hotel Saint Louis, Autograph Collection stay. It's wonderful to hear you had a pleasant experience in our clean and comfortable accommodations! Thanks again for sharing your experience. We look forward to your next visit to St. Louis and hope you choose to stay with us again!

10/10 – Uitstekend

Jake

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 apr 2024
Dear Jake,We're thrilled you had a fantastic experience at Hotel Saint Louis, Autograph Collection. Our team is dedicated to ensuring every guest has a memorable stay, and we can't wait to welcome you back for another awesome visit!

10/10 – Uitstekend

sheyla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Kathy

Negatief: Netheid, personeel en service
There was not nearly enough staff to take care of guests. We experienced rudeness a number of times from staff members. When we got there, we had to ask for sheets for the pullout sofa. We asked two times about three hours apart and finally had to go downstairs to get her own sheets the third time. on the second day we were there out of three days they decided not to clean our room at all. I have never left for any hotel but the service was so terrible. I felt like it would be best to caution anyone wanting to stay at this place.
3 nachten verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Kathy,We greatly appreciate you taking the time to leave us your feedback. We apologize for any disappointment in the service you received, as well as any perceived rudeness, as this is never our intention. All of your comments will be discussed internally and we'll work to make improvements where necessary. Please consider giving us another chance in the future; we're confident that we can impress you.

10/10 – Uitstekend

Nichole

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, very nice staff.
4 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Nichole,Thank you so much for all of the kind words. We're so happy to know that our friendly team members left a positive impression on you and that you had a good time with us overall. It is our hope that you'll consider coming back to join us again soon.

8/10 – Goed

Connie

Positief: Staat van de accommodatie en faciliteiten
Hotel is very nice and walkable to convention center. Dinning is very limited in the area!
3 nachten verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
Dear Connie,Thank you for your review! We're delighted you enjoyed your stay overall and appreciate you taking the time to let us know your thoughts. It would be an honor to have you join us again, so please hurry back to Hotel Saint Louis, Autograph Collection soon.

8/10 – Goed

Lorenzo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the hotel is very clean and staff is very friendly. the only thing is that I didn't like is that they charge me $100 EXTRA but I didn't request any service or food.
1 nacht verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Dear Lorenzo,Thank you for taking the time to review your recent experience. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and the high standards of cleanliness we adhere to hit the mark for you. Please know that when booking through a third-party company, billing inquiries and cancellations should be dealt with through them. That said, our team is always happy to help where possible. It was a pleasure having you here, and we hope you return soon.

10/10 – Uitstekend

Cory

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Ice machine on our floor was broken and we heard guns shots while in our suite that was wrong room and didn’t have a bath tube like the one we booked
1 nacht verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Dear Cory,Thank you for your stay at Hotel Saint Louis, Autograph Collection. We are sorry you did not find your room to be ideal. We will also contact our maintenance personal in regard to the ice machine. Given the opportunity, we hope you enjoy your stay with us next time. Hotel Saint Louis, Autograph Collection

10/10 – Uitstekend

Joshua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in februari 2024
Reactie van General Manager op 29 feb 2024
Dear Joshua,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your experience, and we hope you return soon.

10/10 – Uitstekend

Cole

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property. Everything was top notch.
1 nacht verbleven in februari 2024
Reactie van General Manager op 29 feb 2024
Dear Cole, It was a pleasure having you as our guest at Hotel Saint Louis, Autograph Collection. We're so glad you enjoyed your stay, and we appreciate the perfect rating. The next time you're looking for a comfortable getaway at a great value, think of us!

10/10 – Uitstekend

Amber J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Birthday Staycation
Took a mini staycation for my birthday and happy I landed on this hotel. Affordable luxury vibes that has a spa, skybar and restaurant.
2 nachten verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Amber, We hope that you had an amazing birthday, and we are thrilled you chose to stay with us for it! We are so happy to hear that you enjoyed the luxurious amenities we have to offer. Hope to see you again soon at Hotel Saint Louis, Autograph Collection.

10/10 – Uitstekend

Clay

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and nice room and very friendly and helpful staff.
1 nacht verbleven in februari 2024
Reactie van General Manager op 18 feb 2024
Dear Mark,We're always delighted to hear when our guests have had such an enjoyable experience, so we appreciate you reaching out! It's especially great to know that you appreciated our clean accommodations, as well as the friendly hospitality our team provided. From all of us at Hotel Saint Louis, Autograph Collection, thank you for your positive review, and we hope to have the opportunity to host your next visit to the area.

4/10 – Matig

Rachael

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Jazzmine

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely lovely bartender and staff. Very oersonable and kind all throughout the hotel.
1 nacht verbleven in januari 2024
Reactie van General Manager op 7 feb 2024
Dear Jazzmine,On behalf of our entire team, thank you for choosing Hotel Saint Louis, Autograph Collection! Your praise for our service means a great deal and lets us know we're meeting our goal of ensuring every guest feels at home. We wish you well and hope to be your first stop when you return to the area!

6/10 – Redelijk

Dawne

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Pretty hotel and decorated nicely around Christmas time, but overall just ok, especially for the price. It was cute, but just gave ok vibes not so much luxury. Parking was of course ridiculous at $48 per night and the valet was comfortably on his phone so it took a minute for him to park me. He was nice once he got off the phone though. Lol. The front desk attendant was nice at check-in and had a pretty good welcome drink. No one was at the desk at checkout. They said she had run to the store. Lol. So ummmm yeah I won’t spend my own money to stay here again, but if someone else invites me, I’d be down. I did love the bidet! Probably my favorite part of the hotel. : )
2 nachten verbleven in december 2023

10/10 – Uitstekend

Lindy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Seth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly staff at check-in. Rooms are luxurious, unique and spacious. Centrally located and a short walk to restaurants.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

10/10 – Uitstekend

Sherrill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful features in this hotel and super convenient location
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Alison

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

De'Marja

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I really enjoyed our stay here. From the warm welcome from Drummond and staff to the manager at our check out making sure our car was out front by 5am so we could make our early flight. Everyone we encountered was kind and very helpful, we will certainly stay here again.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Suzanne

Negatief: Netheid, personeel en service
Blood on the bedding and hair in the shower. Manager was rude when we tried to upgrade room
1 nacht verbleven in september 2023

6/10 – Redelijk

Victor

They need to do a better job cleaning the rooms
1 nacht verbleven in september 2023

4/10 – Matig

Dekita, saint louis

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jodee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel was charming. The street a bit edgy. Staff were friendly and helpful.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Todd

1 nacht verbleven in september 2023

10/10 – Uitstekend

Ariel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

John

1 nacht verbleven in september 2023

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Savanah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful boutique hotel, right downtown.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Marsilleth

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

10/10 – Uitstekend

Jenny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Yunior

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, clean facility/rooms and a beautiful space to spend the night.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Wendy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everyone was amazing and friendly.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Katjarina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in the King Room on the Corner and it was amazing! Floor to ceiling windows with views of the city, stadium, and peaks of the river. Enormous bathroom with a soaking tub and abutting shower were true highlights. We enjoyed the rooftop bar even though the band was away that night. Will have to go back and try the rooftop pool! The area is somewhat abandoned urban (several boarded up buildings, graffiti, etc.) and looked a little rough so definitely be alert if you walk to dinner, or take a cab. We walked around with no immediate issues but we’re on our guard and did see few broken into cars on the street.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Sheila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are old school awesome! So friendly and helpful. Valet is worth it! Bidet in bathroom makes it feel more like home. Luxury hotel.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Tiia

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Christine, Quincy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, historic!! Great view, beautiful rooms, easy walk to Busch Stadium!!
1 nacht verbleven in juli 2023