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Beoordelingen van The Last Hotel

4.5 out of 5
The Last Hotel
1501 Washington Ave, St. Louis, MO

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 595 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 178 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 99 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 60 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 74 van 1006 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Mieke

1 nacht verbleven in juli 2023
Reactie van Domz (Night Audit) op 10 jul 2023
Thank you for staying with us

10/10 – Uitstekend

Wiebke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old shoe factory
Old shoe factory has been turned into a beautiful hotel. Spacious and clean room with a nice bathroom and all necessary comfort. Located at walking distance of the Arch.
The room
Outside
The bathroom
1 nacht verbleven in april 2023
Reactie van Domz (Night Audit) op 11 apr 2023
Thank you for staying with us.

8/10 – Goed

Emily

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a lovely hotel where I had a wonderful stay in 2019. The hotel is still the same lovely building, and the staff are warm and accommodating and helpful. The disappointment was that the hotel was undergoing a change in ownership when we were there and there had been a kitchen fire so both the memorable bar service and excellent food were missing. I enjoyed the stay anyway but was disappointed about these matters.
2 nachten verbleven in mei 2024
Reactie van Domz (Night Audit) op 20 mei 2024
I truly understand where you are coming from. This is actually our transition week since the owner sold the hotel few days ago. The new management are doing their best to hire people asap. But hopefully we will be fully operational this coming week.

10/10 – Uitstekend

Rhiannon

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Domz (Night Audit) op 20 mei 2024
Thank you for staying with us

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Domz (Night Audit) op 20 mei 2024
Thank you for staying with us.

10/10 – Uitstekend

Cory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in mei 2024
Reactie van Domz (Night Audit) op 20 mei 2024
Thank you for staying with us.

10/10 – Uitstekend

Melinda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was A ! Rooms were clean and welcoming. We were only there one night for a concert so we didn’t use any of the other facilities except our room and valet parking. One of the reasons we picked this hotel was for its proximity to the Enterprise center. It was very close however it didn’t feel safe enough to walk.
1 nacht verbleven in mei 2024
Reactie van Domz (Night Audit) op 13 mei 2024
thank you for staying with us. We appreciate your feedback

8/10 – Goed

Christopher

Positief: Netheid, personeel en service
Although not everything was open yet, it was still an amazing hotel!
1 nacht verbleven in mei 2024
Reactie van Domz (Night Audit) op 20 mei 2024
Thank you for staying with us. Hopefully we will be fully operational next week.

10/10 – Uitstekend

Haley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my second time staying here and it was just as good as the first time. It was clean and was a cute hotel.
1 nacht verbleven in mei 2024
Reactie van Domz (Night Audit) op 13 mei 2024
thank you for staying with us. We appreciate your feedback!

6/10 – Redelijk

Gena

Reisde met familie
Beautiful restored hotel. Next to museum but also next to a nightclub that is very loud until early morning hours.
1 nacht verbleven in maart 2024
Reactie van Domz (Night Audit) op 13 mei 2024
Thank you for staying with us. We appreciate your feedback

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, beautiful hotel, clean and fresh
1 nacht verbleven in mei 2024
Reactie van Domz (Night Audit) op 13 mei 2024
Thank you for staying with us. We appreciate your feedback

2/10 – Ontzettend slecht

Kim

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
This is a beautiful property however it was misrepresented on Expedia as having a restaurant and pool area bar. The restaurant has been closed for some time and the rooftop bar is closed as well. The worst part of this stay was a homeless woman right across the street from the property who wailed, screamed, cried ALL NIGHT LONG for four nights. When we asked to be moved the only rooms with 2 beds were facing the street and they would not let us out of our reservation as we tried to change our Hotel after the first. VERY POOR SERVICE from EXPEDIA who I give a F- for not resolving.
4 nachten verbleven in april 2024

8/10 – Goed

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pros: great shower! Loved the pool! Clean hotel! Great security to hotel. Cons: noisy night club out my window that played music till 3 am. Parking is $30
2 nachten verbleven in april 2024
Reactie van Domz (Night Audit) op 4 mei 2024
Thank you for staying with us.

8/10 – Goed

Jason

Reisde met familie
Positief: Netheid, personeel en service
Very nice hotel to stay at, only down side is the tv didn’t work and we could hear some screaming all night
1 nacht verbleven in april 2024
Reactie van Domz (Night Audit) op 4 mei 2024
Thank you for staying with us.

10/10 – Uitstekend

Anjanett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good Service
1 nacht verbleven in april 2024
Reactie van Dede op 25 apr 2024
thank you hopes to see you again soon

6/10 – Redelijk

Jacob

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
The rooms are very unique and the hotel itself is classier feeling, however, the rooms could use a deep clean as they are quite dirty. The television didn’t work for the entire length of our stay, which wasn’t that big of a deal but a nuisance nonetheless. What I didn’t like the most is paying $40 per day for parking and the hotel didn’t validate my parking ticket. I believe it should be disclosed there is no on site parking prior to booking. It will definitely sway my decision to return In the future.
1 nacht verbleven in april 2024
Reactie van Domz (Night Audit) op 21 apr 2024
thank you for staying with us.

10/10 – Uitstekend

Sheena, saint louis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My go to spot
1 nacht verbleven in april 2024
Reactie van Domz (Night Audit) op 21 apr 2024
thank you for staying with us.

2/10 – Ontzettend slecht

christopher

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
STAY SOMEWHERE ELSE. The bad reviews you read are true. I think they leave fake good reviews too. Bed sheets had hair and dirt on them. Looks like they hadnt been changed, just remade to look like they had been. Bathroom smelled nasty. When we asked for replacement sheets it took an hour and two calls. A young brough them to the room, threw them on the bed and said “have a nice night”. We had to make the bed ourselves and slept with no duvet and one pillow each. They Refused Expedias attempt to get us a refund and then ignored my calls. The GM wouldn’t return my calls so Im leaving the review I told them I would leave if they ignored my calls
Reactie van Guest Services op 21 apr 2024
This review is far from accurate, this is a very unstable person that had to be escorted out by security when he did not get his way. It is not possible to post a review unless you stayed at the property, via the 3rd party booking agent. So this a person who paid less than 140 a night on a Saturday night, in sold out St Louis, is complaining that the room they reserved with a third party was not up to their standards. Like he even says just look at our other reviews, they tell a much different story and what a true experience is like at The Last Hotel is like, the finest boutique hotel in St Louis. I hope this person gets the Mental Help they need.

10/10 – Uitstekend

Melissa

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved my junior suite! The huge windows, high unfinished ceilings and tasteful decorations won me over. Very noisy at night, but that’s due to sirens and loud vehicles not the hotel’s fault. They supply ear plugs for this reason. Would absolutely stay here again. Rooftop pool, bar and fantastic views just adds to the loveliness of this hotel.
4 nachten verbleven in april 2024
Reactie van Domz (Night Audit) op 21 apr 2024
Thank you for staying with us. We appreciate your feedback

2/10 – Ontzettend slecht

Kylee

1 nacht verbleven in april 2024

10/10 – Uitstekend

Jorge

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff members are super helpful
2 nachten verbleven in april 2024
Reactie van Domz (Night Audit) op 4 mei 2024
Thank you for staying with us.

10/10 – Uitstekend

Haley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
Thank you very much for the great review. Travel Safe

10/10 – Uitstekend

Madison

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed the aesthetic of the hotel.
1 nacht verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
Thank you for the truly kind words, it's an incredibly special building. Travel Safe.

4/10 – Matig

Shannon

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The ceilings were absolutely disgusting and I think were meant to be rustic? But it looked like gunshots
1 nacht verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
This Building is Historic. It's the former Headquarters of the International Shoe Company. The Federal Government as part of their restoration program would not allow us to touch the ceilings. We do our best to vacuum as much as possible and its non-toxic. I am really sorry something like that ruined your stay. Its a very special Building.

10/10 – Uitstekend

Kristin

Reisde met familie, Reisde met familie en kleine kinderen
A little sketchy in the area at night but property was secure and felt comfortable inside the hotel. City museum was right around the corner and would love to come back with nicer weather and use the rooftop pool
1 nacht verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
Yes, I'm sorry St. Louis has so much work to do. We have 24/7 security, and the building is super safe. Travel Safely.

8/10 – Goed

Ben

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a nice hotel in a good area to see a ball game at Wrigley field. But make sure you come in early to check in because there isn't a person working the front desk all the time. They bring you plenty of waters and cokes. The front door locks automatically which is good to keep drunk people out after the games, because there is a lot of sports bars in this area. The bad thing about the door locking is what I mentioned about checking in. I did see a lock box outside so you could probably call the lady during regular hours and have her put your key out there.
1 nacht verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
Thank you for the kind review and feedback we will work on it.

8/10 – Goed

Cody

Staff and valet were very helpful and friendly.
3 nachten verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
Thank you, we will work harder to get 5 stars on your next visit.

10/10 – Uitstekend

Katrina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at the Last Hotel. The kids especially loved the rooftop pool- heated enough for them to still swim in the 45 degree morning weather! The service was top notch.
1 nacht verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
Thanks so much for the Great review. Please come and stay with us again soon. Travel Safe.

6/10 – Redelijk

Mark

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property would seem to tout itself as a high-end hotel. I would certainly not classify it as such. One of the noticeable attractions would be the rooftop swimming pool. I might understand if the pool itself were not available after a certain time, but closing the whole thing down and making it unavailable after 8 PM, when it's not even fully dark seems excessive. Several of the walls had items that had been removed but not patched. Overall, I was disappointed in the hotel and would not recommend it.
1 nacht verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
There is no Lifeguard on duty. What if you hit your head and drown? We are being extremely responsible. The weather has not called for the Pool to Nighttime hours when it's cold. Even though we heat the Pool.

8/10 – Goed

Thomas J.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my second visit. It was such a fun experience and i love boutique hotels. This one is exceptional. My only criticism was the restaurant was closed due to a fire! But the staff was lovely and the hotel is fascinating!
1 nacht verbleven in april 2024
Reactie van Domz (Night Audit) op 8 apr 2024
Thank you for staying with us and we appreciate your feedback!.

10/10 – Uitstekend

Mallory

Loved it
1 nacht verbleven in april 2024
Reactie van Domz (Night Audit) op 8 apr 2024
Thank you for staying with us and we appreciate your feedback!.

10/10 – Uitstekend

Jamon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
Thank you

10/10 – Uitstekend

Jeremy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really liked this hotel. Check in was a breeze. Easy walk to the dome for a football game. Only minor hiccup, no remote for the TV, this was remedied w in 5 minutes of a call to the front desk. The only other thing I'd suggest is, cream/sugar packets for the coffee station. They also had several cool books about local history in the room. I spend a lot of time in hotels. Solid 9 out of 10. Good work folks.
1 nacht verbleven in april 2024
Reactie van Domz (Night Audit) op 8 apr 2024
Thank you for staying with us and we appreciate your feedback!.

6/10 – Redelijk

Raven

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Check in experience was horrible waited 45 min for a room to be clean the had just started cleaning at 3pm we arrived on time room wasn't ready front desk did her best wuth what she had but in my opinion it's extremely unprofessional not to have a room available at check-in and have a guest wait 45 min and offer no accommodations.
1 nacht verbleven in april 2024
Reactie van Guest Services op 17 apr 2024
You don't have to Check out; you can just leave. I am sorry you had a wait, this is the first time I am hearing that Guests waited for rooms.

2/10 – Ontzettend slecht

Daniel

1 nacht verbleven in april 2024
Reactie van Domz (Night Audit) op 4 mei 2024
Thank you for staying with us.

10/10 – Uitstekend

Tasha, Columbia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Domz (Night Audit) op 7 apr 2024
Thank you for staying with us

10/10 – Uitstekend

Justin

1 nacht verbleven in april 2024
Reactie van Domz (Night Audit) op 4 mei 2024
Thank you for staying with us.

10/10 – Uitstekend

Destiny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, comfortable stay.
14 nachten verbleven in maart 2024
Reactie van Domz (Night Audit) op 6 apr 2024
Thank you for staying with us.

10/10 – Uitstekend

Jacob

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Domz (Night Audit) op 6 apr 2024
Thank you for staying with us.

2/10 – Ontzettend slecht

Marsha

Negatief: Netheid
The staff for the most part was good. The day of check our the front desk clerk was also the person who had to retrieve my car. I don't think I even saw another guest the whole time I was there. Maybe it's because they require a $200 deposit/ incidentals that I didn't find out about until check in. Highly disappointed
1 nacht verbleven in maart 2024
Reactie van Guest Services op 17 apr 2024
It is just a hold on your card, not a charge; it falls off when you check out. An incidental hold is common in nice hotels. It ensures no one is smoking, having a party, or ruining the room and stay for others.

4/10 – Matig

Turrell, Plainfield

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid
Over priced valet, no microwave on premises, false advertisement of indoor pool on website, low inventory on breakfast grab and go
2 nachten verbleven in maart 2024
Reactie van Dede op 30 mrt 2024
sorry we did not meet your expectations , is there anything we can do to make possible future stay better?

2/10 – Ontzettend slecht

Heather

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel felt run down and unmanaged. It feels like the hotel from the Shining. Creepy. We didn’t get housekeeping our first day which can happen, nbd. Asked front desk staff for housekeeping early the next morning. Came home at 3:30, still nothing. Old trash out in our hallway our whole stay! Asked for a manager multiple times, never “available.” Emailed a “manager,” no response. Way too expensive for this experience. Expedia surprisingly unhelpful in getting hotel to provide a refund. Stay at one of the name brand hotels in the area, this is NOT the unique local hotel experience you are looking for.
Reactie van Dede op 30 mrt 2024
sorry we didn't meet your expectations.

8/10 – Goed

Wakil

Positief: Staat van de accommodatie en faciliteiten
Nice
2 nachten verbleven in maart 2024
Reactie van Dede op 30 mrt 2024
thanks for staying with us we appreciate your stay.

8/10 – Goed

jason

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel and it's staff were great I've just got a few smaller issues. There's a fee for basically anything extra. Wanna arrive earlier than posted checkout time, 65 bucks, no in and out parking of you do valet unless you pay 50 dollars. You can park across the street but if you're there for 2 hours and expect to leave that'll be 30 bucks plus another 30 if you park there overnight
1 nacht verbleven in maart 2024
Reactie van Dede op 4 apr 2024
sorry we didn't meet all your expectations but would love to see you again. with hopes of a better stay

8/10 – Goed

Nicole

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was very nice. Plenty of room for two people. The surrounding area seemed fine during the day, but at night it did not feel safe. We went for a conference that was not too far down the road, but it seemed like a long walk. Overall, the room was nice and was clean. Shower was also very nice. Plenty of restaurants near by. Felt very welcomed to stay. We stayed in March, so we did not end up swimming. Took a quick trip to the rooftop and it was a nice view of the city.
3 nachten verbleven in maart 2024
Reactie van Domz (Night Audit) op 6 apr 2024
Thank you for staying with us.

10/10 – Uitstekend

S. Dwight

1 nacht verbleven in maart 2024
Reactie van Domz (Night Audit) op 6 apr 2024
Thank you for staying with us.

10/10 – Uitstekend

Lauren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great little gem! Walked from the Blues game and we had the best time!
1 nacht verbleven in maart 2024
Reactie van Domz (Night Audit) op 23 mrt 2024
thank you for staying with us.

10/10 – Uitstekend

Sean Loving Sunrise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Domz (Night Audit) op 23 mrt 2024
thank you for staying with us.

4/10 – Matig

Les

Reisde met een groep, Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Parking is expensive. Hotel has no restaurant. Bad area of town with lots of homeless. No type of security help outside of front door. Bed spread had a hole in it. Only coffe maker a refrigerator in room. Phone doesn't work properly. Fealt like a very cheap motel.
2 nachten verbleven in maart 2024
Reactie van Guest Services op 17 apr 2024
We have 24/7 on-site security. We have a Pantry that is open 24/7. Our restaurant experienced a small fire and we had to close it. I am sorry for your poor experience but we have lowered the rates accordingly.

2/10 – Ontzettend slecht

Antonio t

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
N/a
2 nachten verbleven in maart 2024
Reactie van Dede op 20 mrt 2024
Sorry we couldn't meet your stays worth. Do mind sharing your concerns?