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Beoordelingen van Fairfield Inn & Suites by Marriott St Petersburg Clearwater

2.5 out of 5
Fairfield Inn & Suites by Marriott St Petersburg Clearwater
3211 Executive Dr, Clearwater, FL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 373 van 793 beoordelingen" "
Gastenscore: 8 - Goed. 275 van 793 beoordelingen" "
Gastenscore: 6 - Redelijk. 88 van 793 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 793 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 793 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kim

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and friendly
1 nacht verbleven in mei 2024

6/10 – Redelijk

Edward

Positief: Netheid, personeel en service
Close to airport
1 nacht verbleven in april 2024

8/10 – Goed

melissa

Reisde met partner
Positief: Personeel en service
The property is dated but very clean and comfortable.
3 nachten verbleven in april 2024

10/10 – Uitstekend

CHANTE L

Positief: Personeel en service
I was most certain that I booked a double bed only to find out otherwise which was not a high moment. It was giving a little bamboozled but the staff throughout the shifts of the d a y were all accommodating and courteous
1 nacht verbleven in april 2024

6/10 – Redelijk

Theodore

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Older hotel. No frills. No USB ports in room. A little run down. Breakfast was minimal and lacked healthy choices. Terrible coffee
1 nacht verbleven in april 2024

10/10 – Uitstekend

Ray

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall, everything was great! The parking area definitely needs more lighting.
1 nacht verbleven in maart 2024

4/10 – Matig

Daniel

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A Huge Disappointment
Room smell mildew. Bathroom is in unclean condition and with lots of rusty and mildew on the tile grout and base of the tub. Carpet was sticky . Photos of this hotel in the ad are when the hotel was renovated years ago and not accurately at all! Breakfast was just plain and the meat rubbery and with bad tasting. For this price and for Marriott affiliated place you expect much much better. Will never stay here again.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall, a great property. Great staff, very clean. Also, within 30 minutes of the major places in Tampa/St. Pete. Would stay again.
3 nachten verbleven in januari 2024
Reactie van Jeremy op 4 feb 2024
Dear loyal guest,Thank you for your feedback as it is always appreciated! Thank you for the kind words about our staff and hotel. We hope to see you again soon when your travels bring you back to the area!

8/10 – Goed

Kenneth

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I was by myself with a 10 month old baby with a large suitcase and stroller. The staff were very helpful in helping me get my things into the motel, which I appreciate very very much under the circumstances.Yay
1 nacht verbleven in januari 2024
Reactie van Jeremy op 29 jan 2024
Dear loyal guest,I'm glad to see our guest service was exceptional and that you had a great stay. We hope to see you again when your back in the area!

10/10 – Uitstekend

Stacy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice . Yes the hotel is a bit dated. Room was clean and comfortable. We did not live in the room but we spent a week there. Price was right. 13 miles to Clearwater Beach. All dinner options with in 11 miles . Jo who worked the front desk was awesome. Breakfast was decent. Coffee and evening snacks available for guests. Will stay here again. Price was good . Only complaint was bed did squeak a bit.
5 nachten verbleven in januari 2024
Reactie van Jeremy op 21 jan 2024
Dear loyal guest,Thank you for your feedback as it is always appreciated. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you again when your travels bring you back to the area!

6/10 – Redelijk

Arlete

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Jeremy op 21 jan 2024
Dear valued guest,We appreciate your feedback as it is always appreciated. I hope you give us another chance when your travels bring you back to the area.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Correct
I little limited breakfast
1 nacht verbleven in januari 2024
Reactie van Jeremy op 12 jan 2024
Dear loyal guest,Thank you for your feedback as it always appreciated. I'm sorry that our breakfast seemed limited. I hope that when your travels bring you back to the area you choose to stay with us!

6/10 – Redelijk

joiris

Positief: Netheid
Reactie van Jeremy op 13 jan 2024
Dear loyal guest,Thank you for your feedback as it is always appreciated. We hope you enjoyed your stay and we look forward to seeing you again when your travels bring you back to the area!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Jeremy op 21 jan 2024
Dear valued guest,Thank you for your feedback as it is always appreciated. I hope we see you again when your travels bring you back to the area.

6/10 – Redelijk

Catherine

Reisde met partner
Positief: Netheid, personeel en service
It is convenient to visit family members as I had lived in the area, we only stayed for one night and the room rate was reasonable. I remember when this was a new hotel it is dated now ready for some renovations. It was clean we did not have any interactions with staff only the front desk person who was very nice and friendly. If you looking for a few night stay with the basics I would say this could be the place.
1 nacht verbleven in december 2023
Reactie van Jeremy op 12 jan 2024
Dear loyal guest,Thank you for your feedback as it is always appreciated. We hope we see you again when your travels bring you back to the area!

8/10 – Goed

Steve

3 nachten verbleven in december 2023

2/10 – Ontzettend slecht

John

1 nacht verbleven in december 2023
Reactie van Jeremy op 1 jan 2024
Dear loyal guest,I apologize we fell short of expectations during your stay. I hope the next time you are in the area; you choose to stay with us, so we make it right.

8/10 – Goed

Ying

1 nacht verbleven in december 2023
Reactie van Jeremy op 21 jan 2024
Dear valued guest,We appreciate your feedback as it is always appreciated. I hope we see you again when your travels bring you back to the area.

4/10 – Matig

Amanda

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property was dirty clearly had water damage to the furniture and the smoke alarm was hanging from the ceiling.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Dan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient.
7 nachten verbleven in november 2023

8/10 – Goed

Leslie

1 nacht verbleven in november 2023
Reactie van Jeremy op 21 jan 2024
Dear valued guest,We appreciate your feedback as it is always appreciated. I hope we see you again when your travels bring you back to the area.

10/10 – Uitstekend

Michael

Positief: Staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in november 2023
Reactie van Jeremy op 14 nov 2023
Dear loyal guest,Thank you so much for your feedback! We're very happy to see you had a great stay with us! We hope to have you back whenever your travels bring you back to the area.-Jeremy, Front Desk Supervisor

4/10 – Matig

Paul

Positief: Netheid
Negatief: Personeel en service
We asked for a wakeup call for 5:00am and the phone wrang at 10:40pm and again at 11:00pm. Continued loud noise from above unit till early morning (sounded like furniture being moved). No airport shuttle & breakfast too late for early flights.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Ron

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
July Trip Clearwater
Friendly people, easy parking, clean and great breakfast
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Billy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The only thing about my stay was the breakfast, I'm not real sure why it was so different than other times I had eggs but they tasted funny in my opinion. For the price of my stay everything was perfect.
4 nachten verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Basic and fine
It was fine. The AC was leaking so the floor was wet which made me feel like the room was moldy. But it is a room and that's it - nothing fancy, nothing else wrong. It is what it is.
1 nacht verbleven in september 2023

10/10 – Uitstekend

kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very satisfied.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Andrew

1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Patrick

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly. Free breakfast had a lot of options for everyone.
1 nacht verbleven in augustus 2023

4/10 – Matig

CARMEN

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Smelly room
The room smelled bad and the bathroom was not cleaned properly. I was very disappointed this hotel is related to Marriott. I’m not sure why is so highly rated.
1 nacht verbleven in augustus 2023
Reactie van Jeremy op 11 aug 2023
I'm sorry to hear we fell short of our standards during your stay. We hope you give us another chance when you're in the area!

10/10 – Uitstekend

Charles, Grawn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Clean.
1 nacht verbleven in augustus 2023
Reactie van Jeremy op 11 aug 2023
On behalf of the entire hotel I would like to thank you for your feedback! We hope to see you again soon.

10/10 – Uitstekend

Isaac

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean rooms! Friendly and attentive employees! Great continental breakfast.
5 nachten verbleven in juli 2023
Reactie van Jeremy Front Desk Supervisor op 30 jul 2023
Thank you so much for your feedback! It was a pleasure having you and we look forward to when you're back in the area!

8/10 – Goed

Beverly

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Romildo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked everything about this place, people, food,
1 nacht verbleven in juli 2023
Reactie van Jeremy op 23 jul 2023
Hi Romildo! I'm glad you had a great stay with us and we look forward to seeing you again!!

8/10 – Goed

Yolanda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Is clean nice place
1 nacht verbleven in juli 2023
Reactie van Jeremy op 23 jul 2023
Hi Yolanda! I'm so happy you had a great stay with us! We look forward to having you again when you're in the area!

10/10 – Uitstekend

Derionne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was nice. The location wasn’t very convenient, as I was mainly traveling back and forth to a different area of Clearwater. But overall the stay was nice. Hotel was clean. Pool was awesome. I would definitely stay here again.
3 nachten verbleven in juni 2023
Reactie van Jeremy op 23 jul 2023
Hello Derionne! Thank you choosing to stay with us! We are thrilled you had a great stay, and we are definitely looking forward to seeing you again when you're in the area!

10/10 – Uitstekend

Zorica

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk lady,so kind
1 nacht verbleven in juni 2023
Reactie van Jeremy op 23 jul 2023
Hi Zorica! We're so happy we could provide great customer service during your stay with us! We look forward to seeing you again when your travels bring you back to the area!

8/10 – Goed

Michael

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beds were comfortable, room was clean. Pool was nice. Breakfast was a typical breakfast: fruit, bagels, toast, cereal, yogurt, waffle maker, oatmeal with toppings. It was a good breakfast option and they have long hours (7am-10am). Checkout isn't until noon so that's also nice.
2 nachten verbleven in juni 2023
Reactie van Jeremy op 23 jul 2023
Hi Michael! Thank you for staying with us, we are really happy you enjoyed your stay and look forward to seeing you again!

8/10 – Goed

Lizette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2023
Reactie van Jeremy op 23 jul 2023
Hi Lizette! Thank you for choosing to stay with us, our whole team is thrilled you had a good stay! We are looking forward to seeing you again when your travels bring you back to the area!

10/10 – Uitstekend

regina

1 nacht verbleven in mei 2023

8/10 – Goed

felix

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
The room has a particular smell and the bathroom was dirty, there was a black towel on the shower and a plastic paper on the floor
1 nacht verbleven in mei 2023
Reactie van C. op 25 mei 2023
Dear Mr FelixI recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The room update has been shared with our housekeeping leaders and owners and Marriott to ensure that we work on improving.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Task Force-Assistant General MgrManager

6/10 – Redelijk

Jerica

Reisde met partner
Positief: Netheid
Staff has no uniform or name tags to identify they work at property
2 nachten verbleven in mei 2023
Reactie van C op 25 mei 2023
We thank you for the feedback. Information has been sent to the front desk

10/10 – Uitstekend

Sirtanna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing time
I had a fast check in everyone was great and very understanding
3 nachten verbleven in mei 2023
Reactie van C op 25 mei 2023
We thank you for staying with us.

2/10 – Ontzettend slecht

Eileen

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom needs to be updated. And the carpet smells!
2 nachten verbleven in april 2023
Reactie van c op 25 mei 2023
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The room update has been shared with our housekeeping leaders and owners and Marriott to ensure that we work on improving.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Task Force-Assistant General MgrManager

8/10 – Goed

LAURA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023
Reactie van C op 25 mei 2023
Thank you for staying with us.

6/10 – Redelijk

Stephanie

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid
The staff members are extremely nice and helpful. The lobby and breakfast areas are clean. Our room was not. There was mold/mildew in the shower. The tv console had water damage on the bottom half and had mold. The staff are gems. Other than that I’d pass.
2 nachten verbleven in april 2023
Reactie van c op 25 mei 2023
We thank you for staying with us, the message will be sent to the staff. The issues mentioned have been addressed to maintenance.

8/10 – Goed

Ramses, PLANTATION

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only negative thing about my room was the AC; it was making a loud noise. Room 101
4 nachten verbleven in april 2023
Reactie van C op 25 mei 2023
Thank you for staying with us. The information was passed to our crew and have resolved it. Thank you

8/10 – Goed

Barry

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall - good place to stay. Satisfied. Improvements could be continental breakfast choices and replacing the TVs as ours didn’t work well and remote had a lot of lag time.
1 nacht verbleven in april 2023
Reactie van C op 25 mei 2023
Thank you for staying with us. The issues with the stay have been passed to our Owners and maintenance and breakfast attendants.

6/10 – Redelijk

Brittany

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Night shift manager was amazing and friendly. Room was dirty, and didn’t have soap, shampoo, etc.
1 nacht verbleven in maart 2023