Dear Gert-Jan, I’m sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and an unforgettable experience for our guests. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. I’m thankful that you reached out to share your experience as your valuable feedback helps us to improve and better serve our current and future guests. I hope you choose to stay with us again when your travels bring you back to the area.

I am glad you enjoyed our resort, come back and see us

Thank you for staying with us . We hope to see

Dear Barry, Thank you so much for taking the time to provide your review! We hope you had a wonderful stay with us. Come visit us again soon!

Dear Karen, Thank you so much for the 5/5 review! We appreciate your feedback and hope you enjoyed your stay with us. Come visit us again soon!

Dear Amanda, Thank you for taking the time to share your recent experience at the Sheraton Sand Key Resort. We appreciate all feedback, as it helps us to continuously improve and provide the best possible service for our guests. You will be happy to hear that we will resume renovations of our hotel, after the summer season, that will include upgrades to our first-floor rooms and public spaces. Hopefully once we are completed, you might give us another opportunity to provide you with a better guest room experience.

Dear Richard, Thank you for taking the time to provide your feedback. We are delighted to hear you enjoyed your stay with us and hope you choose to stay with us again in the future.

Dear Daisy, Thank you kindly for the 5/5 review! We hope you enjoyed your stay with us and look forward to welcoming you again!

Dear Diane, Thank you for taking the time to provide your feedback. We hope you choose to stay with us again when your travels bring you back to Clearwater Beach.

Dear Carlyle, Thank kindly for your feedback and score. We are glad you enjoyed your overall stay with us, and we really appreciate your feedback. I will share your comment with our management team as providing a memorable and comfortable experience is our number one priority. We hope you choose to stay with us next time your travel brings you to our area.

Dear joann, Thank you kindly for the 5/5 review! We look forward to welcoming you again when your travels bring you back to Clearwater Beach.

Dear Christiane, Thank you for taking the time to provide your review and feedback. We really appreciate it. We are delighted to hear you had such a wonderful stay and our staff provided you with exceptional service. We can't wait to welcome you again when your travels bring you back to Clearwater Beach.

Dear Heidi A, Thank you kindly for the 5/5 review! We hope you enjoyed your stay with us and look forward to welcome you in the future.

Dear Anne Cavanaugh, Thank you for taking the time to provide your feedback and 5/5 review! We love hearing from all our guests. We are delighted to hear you enjoyed our location, pool, and beach. We also appreciate your feedback on entertainment at the bar and food access at the beach. I'll be sure to share these with the corresponding departments. Thank you again and we hope you choose to stay with us again when your travels bring you back to our area.

Dear Taneshia R., Thank you kindly for the 5/5 review. We would be beyond honored to be your new vacation getaway destination. We look forward to your next visit.

Dear Joseph,Thank you for taking the time to provide your feedback. We hope you enjoyed your stay with us and hope we can welcome you again when your travels bring you back to Clearwater Beach.

Dear Jennifer,Thank you for your feedback on your recent stay at our hotel. We appreciate you acknowledging the positive aspects of the property itself.We understand your frustration with feeling nickel-and-dimed for extras like coffee, parking, and beach chairs. We strive to offer a variety of options to suit different traveler preferences. While some amenities may be included in the room rate at other hotels, we offer them separately to keep our base room rate competitive.However, your feedback is valuable, and we're always looking for ways to improve the guest experience. We'll share your comments with our management team to see if there are any adjustments we can make to our offerings or communication to better meet guest expectations.Thank you again for your time and we hope we can welcome you again to the Sheraton Sand Key Resort soon.

Dear Juana, Thank you so much for the 5/5 review and positive feedback! We hope you visit us again when your travels bring you back to Clearwater Beach.

Dear Sarah,Thank you so much for taking the time to provide your feedback. We are delighted to hear you enjoyed our private beach and location in Clearwater Beach away from all the hustle and bustle. Please accept our apologies we weren't able to accommodate you in the room type you had booked and didn't get a more comfortable bed. Unfortunately we seemed to have overbooked rooms with 2 queen beds, and we ran out by the time you arrived. We want to thank you for being flexible and hope that next time you visit us we can fully honor your booking and offer you a better guest room experience.

Dear Jenny,Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed your stay with us and our team provided you with a great guest experience. Please visit us again soon!

Dear Kimberly,Thank you kindly for the 5/5 review! We are so happy to hear you had a great experience with us and enjoyed our location in Clearwater Beach. We loved having you as a guest and hope we can welcome you again when your travels bring you back to our area.

Dear Michelle, Thank you kindly for taking the time to provide your feedback. We are so happy to hear you enjoyed our property, location, and restaurants. We are also happy we were able to provide you with excellent customer service. Please accept our apologies about the thin walls and doors closing loudly. We are certainly looking into ways to improve soundproofing in our rooms. Thank you again for your time, and I hope we can welcome you again very soon.

Dear Erica,Thank you for taking the time to provide your feedback and the 5/5 review. Please accept our apologies about the thin walls. We will certainly look into ways to improve soundproofing in our rooms. I hope we can welcome you again very soon.

Dear Kortney,Thank you so much for taking the time to provide your feedback. We really appreciate hearing from all our guests. We're happy to hear you enjoyed your stay with us and we hope we can welcome you again when your travels bring you back to Clearwater Beach.

Dear Stacy,Thank you kindly for the 5/5 review and feedback. We are delighted to hear you had a great stay with us and enjoyed our beach and amenities. The team at the Sheraton Sand Key Resort can't wait to welcome you back.

Dear Jennifer,Thank you kindly for the 5/5 review. We hope you had an amazing time at the Sheraton Sand Key Resort and we look forward to welcoming you again soon.

Dear Bashasha,Thank you kindly for the 5/5 review and positive feedback! We’re glad to hear that our team’s performance exceeded your expectations, and you enjoyed your time with us. Please come visit us again when your travels bring you back to Clearwater Beach.

Dear Cassondra, Thank you so much for taking the time to provide your feedback. I am saddened to see that your scores do not fully reflect the experience we strive for. I will share this with our management team so we can improve for the future. I hope we can welcome you again to provide a better experience.

Dear Marian,Thank you so much for taking the time to provide your feedback about your recent stay with us. We are happy to hear you had a great stay and enjoyed our property and location. We can't wait to welcome you back to the Sheraton Sand Key Resort.

Dear Mitra,Thank you for the 5/5 review! We hope you had a wonderful stay with us. Please visit us again when your travels bring you back to Clearwater Beach.

Dear Ivan,Thank you for taking the time to leave us a review. If there’s anything we can do to improve our guest experience, please let us know! We hope to welcome you again soon.

Dear Sandra,Thank you so much for the 5/5 review and feedback! We love hearing from all our valued guests. I hope you choose to stay with us next time you're in Clearwater Beach.

Dear Donald,Thank you so much for the 5/5 review! We hope you had a great stay with us and we can't wait to welcome you back soon!

Dear Kirsten, Thank you so much for providing your feedback. We really appreciate it. We are glad you enjoyed our amenities and you'll be happy to hear we are in the process of renovating all our bedrooms, bathrooms, and public spaces. Hopefully once we are completed, we can welcome you again and provide a better room experience.

Dear Frank,Thank you so much for taking the time to provide your feedback. We are happy to hear you enjoyed our pool area and rooms. I apologize for the lack of clear communication about our parking fees prior to your arrival. It is a newly implemented fee and we are trying our best to make the information available in all our third party websites. Thank you again for your time, and I hope we can welcome you back soon.

Dear jill,Thank you so much for taking the time to provide your feedback. We are so happy to hear you had a great stay with us. I do apologize about our fitness center being closed due to renovations. We are hoping to have it back pretty soon. I hope you choose to stay with us again when your travels bring you back to the area.

Dear Ock,Thank you so much for the 5/5 review! We are so glad you enjoyed our resort and private beach. We can't wait to welcome you back!