Good morning,Thank you for your feedback, we are sorry to learn you had a bad experience in our hotel and we would like to apologise. Our complementary breakfast is IHG standard and we can not offer different/more options unfortunately.Kind regardsSabrinaTeam leader

Dear Adriana,Thank you for your feedback, we would like to apologise for not meeting your expectation.We hope you will give us another chance to swerve you in the future.RegardsSabrinaTeam Leader

Dear Peter,Thank you for your feedback, we are happy you had a good experience with us and we hope to serve you again soon.RegardsSabrinaTeam leader

Thank you for taking the time to tell us about your experience at Holiday Inn Express STEVENAGE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express Stevenage. Sincerely, Ellie

Thanks for the perfect rating, Daniel. We hope to welcome you back again and All the best, Mitchell - Hotel Operations Manager.

Thanks for the perfect rating, Pauline. We hope to welcome you back again and All the best, Mitchell - Hotel Operations Manager.

Thanks for the review, Mark.Mitchell

Dear Uday, Thank you for taking time to leave a review. We are glad you found our location fit for all your needs. We hope to welcome you back in the future! Regards, Keeley Team Leader.

Michael, Thank you for taking time to leave such a great review! We are glad you made good use of our 24 hour pizzas! We look forward to welcoming you back soon. Regards, Keeley Team Leader.

Dear Michael, Thank you for taking time to leave such a great review! We look forward to welcoming you back soon! Regards, Keeley Team leader

Thaks for the review and feedback, Elaine.All the best,Mitch

Arthur, thanks for taking the time to review our hotel! We're happy to see you had an excellent experience and we hope to see you again. All the best, Mitchell - Hotel Operations Manager.

Michael Adrian, thanks for your feedback. We want every guest’s stay to be perfect, so we’re sorry to see this wasn’t the case for you. Please drop us a message so we can discuss this. All the best, Mitchell - Hotel Operations Manager.

Dear Josephine, Thank you for taking the time to leave such a lovely review. We are glad you think our hotel is a lovely place to stay! We hope to see you back again with us soon. Regards, Keeley Team Leader.

Thank you Helen for taking time to leave such a lovely review. We are glad to see you think our hotel is good value.Regards, Keeley Team Leader.

Thank you Les for taking time to leave such a great review! We are glad your stay was great as usual and can not wait to welcome you back. Regards, Keeley Team Leader

Dear Kalwant thank you for taking time to leave us a review. We are really glad the staff were the highlight of your stay! As for the property we appreciate your honest feedback. . We are due for a refurbishment from the 18.03.24, and hope you make use of our brand new lounge area for future stays. Regards, Keeley Team Leader.

Thanks for the review!All the best,Mitch

We're grateful for the feedback, Aderemi.Best wishes, Mitchell -

Dear John,Thank you very much for those feedback. We hope to have another chance to offer you a better experience in the future.RegardsSabrinaTeam leader

Thanks for the lovely review, Kevin!All the very best,Mitchell

Thank you for the review and feedback.We're pleased to hear that you continue to stay with us.It's great to read that you enjoyed your stay.Please know that our team are available 24/7 to help with any issues that might happen during your stay. All the best,Mitchell

Thanks for your positive comments, Michele.All the best, Mitchell -

Thanks for the 10/10 rating, Karen.All the best, Mitchell -

Thanks for your lovely review, Athmane.We look forward to seeing you again soon.All the best, Mitchell -

Dear Stella,Thank you very much for your constructive comment, we take note and will work with our housekeeping and maintenance team to resolved the issues.We hope to get another chance to impress you in the future.RegardsSabrinaTeam leader

Michael, thanks for taking the time to review our hotel!Knowing you had a great stay brings a smile to our faces! Safe travels and see you again soon!Best wishes, Mitchell -

Mark, thanks for the amazing review.All the best, Mitchell -

Thanks for the review and feedback, Juan!We're pleased you enjoyed our location and breakfast service!All the very best,Jamie

Thanks for the review and feedback, Judy.We're so pleased to hear that you enjoyed your stay with us and we hope to welcome you back with us again soon!All the very best,Mitchell

Thanks for the review, Richard!We appreciate it and hope to welcome you back again soon!All the very best,Mitchell

Wow, 5-stars! Thanks so much, Neil. We're glad you felt the team were friendly and helpful. That's what we like to hear! We're pleased to hear you were impressed by the options at the buffet breakfast. We look forward to seeing you again and All the best, Mitchell - Hotel Operations Manager.

Thanks for the review, Craig.All the best,Mitchell

Thanks for the review!All the best,Mitchell

Thanks for the review, Nicola!All the best,Mitchell

Thanks for the perfect rating, Alastair. Thanks for the feedback and we hope to welcome you back soon. All the best, Mitchell - Hotel Operations Manager.

Thanks for the 10/10 rating, S. We hope to see you again and All the best, Mitchell - Hotel Operations Manager.

Thanks for the perfect rating, Tracey. We hope to welcome you back and All the best, Mitchell - Hotel Operations Manager.

Thank you for the review and feedback, Peter!We're pleased to hear you liked our hotel and our friendly team.Please know that our team are on hand throughout your stay to help with anything you may need.All the best,Jamie

Thanks for the 10/10 rating, Elizabeth. We hope to welcome you back and All the best, Mitchell - Hotel Operations Manager.

Wow, 10/10! Thanks so much, Malcolm.It's lovely to see that our location was a highlight of your trip. We hope to see you again soon!All the best, Mitchell -

Thanks for your fab feedback.We look forward to seeing you again soon.All the best, Mitchell -

Thank you for the review, Liv!All the best,Mitchell

We appreciate your feedback, Manzar.We’re disappointed to see your review and we’d like to discuss your comments further. Please get in touch with us via direct message so we can figure out what went wrong. All the best, Mitchell -

Thank you for the fantastic review, Jennifer!We really appreciate it and are so pleased to hear that our team did an amazing job at making you feel at home!All the best,Mitchell - Hotel Operations Manager

Wow, 10/10! Thanks so much, Jennifer.All the best, Mitchell

Thank you for the review and feedback, Bex.We appreciate it, we're so pleased to hear you had a lovely stay and enjoyed our location's amenities!All the very best,Mitchell - Hotel Operations Manager

Thank you for the review, Jaimi!We appreciate you taking the time to leave feedback as well! It's great to hear that you found our location, clean, cheap and convenient!All the very best,Mitchell

Thank you for the review, Mark!We really appreciate it and hope to be able to welcome you back with us again soon!All the best,Andrew