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Beoordelingen van Stone House Hotel

3 out of 5
Stone House Hotel
Stafford Road, Stone, England

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 241 van 731 beoordelingen" "
Gastenscore: 8 - Goed. 291 van 731 beoordelingen" "
Gastenscore: 6 - Redelijk. 131 van 731 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 731 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 731 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

8,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Damian

1 nacht verbleven in maart 2024

8/10 – Goed

Henry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the green on the seabass choice, and would have liked tenderstem or plug another green on the sides. The bath plug did not work very well. The food and drink were good value.
2 nachten verbleven in maart 2024

8/10 – Goed

Nigel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room convenient location for visiting friends
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Jacqueline

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful period house with excellent service
I had a very warm welcome from Ava who showed me my room which was lovely and overlooked the beautiful gardens. The dinner menu worked for me, but if you are expecting a pub type meal then perhaps best to eat out. The hotel is in a quiet area and I got a great nights sleep. Ava looked after me at breakfast and checking out. She is a real asset to this hotel!
1 nacht verbleven in februari 2024

8/10 – Goed

Andy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A good hotel pick
A good stay with hotel having some good on site facilities including restaurant and pool.
2 nachten verbleven in januari 2024

6/10 – Redelijk

Phillip

Zakenreiziger
Positief: Netheid, personeel en service
Good but currently not great leisure facilities
On the whole ‘Good’ but let down by the limited leisure facilities. The changing rooms are going through a refurbishment, with the gents locker room handed over to the ladies while theirs is being worked on. Then they’ll start on the guys changing room, meaning that male users have no changing facilities to speak of (a cubicle has been erected in the gym), lockers, or most importantly, the ability to shower after using the facilities. This is not detailed anywhere until you get to the gym, and talking to the staff likely to take until the end of February 24 to complete.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Ian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Consistently good
Stay hear a lot Good location , service and room very good, food excellent , breakfast option is a great deal. Nice bar and very very good value.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely stay

10/10 – Uitstekend

Ian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic stay
food was amazing and the staff are super friendly and caring and look after you. Special shoutout to the lady that runs the gym, she is fantastic, caring and amazing attention to detail and makes you feel super welcome! love staying here when away for business, and will definitely come again.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home from home
We had booked a one night stay at the Stone house hotel but wished we had stayed for a few more. We felt welcome as soon as we entered the reception and greeted by a smiling face, we were then given a room upgrade which was a lovely gesture.The room was well equipped and spotlessly clean. This is the most relaxed and homely hotel that we have stayed in and will definitely return.We wished we had planned a longer stay as the hotel had a pool and other ameneties that we would love to have used, The hotel also has a very inviting Indian restaurant that we will eat in on our next visit..We would highly recommend the Stone House hotel..
1 nacht verbleven in december 2023

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely clean comfy room. Breakfast lovely and excellent service.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely, friendly staff, very helpful when husband wasn't well. Couldn't have asked forore
4 nachten verbleven in december 2023

6/10 – Redelijk

Mr T

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice hotel but needs a upgrade. You cannot move 6in and the floor makes noise. Worse uncomfortable bed i have slept in for a while. Shower was boiling hot or freezing cold couldn't sort it
1 nacht verbleven in december 2023

4/10 – Matig

fleur

1 nacht verbleven in november 2023

8/10 – Goed

Bernadette

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay was good but i was charged for a breakfast i didn't have
2 nachten verbleven in november 2023
Reactie van Reservation Team op 28 nov 2023
Dear GuestThank you for your feedback, we really appreciate.You booked the room including breakfast and prepaid with Hotel.com.You can always book rooms only rate and decide the breakfast on arrival or same day and this way you wont get charged for breakfast if you don't have.Kind Regard's

10/10 – Uitstekend

Mike

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice venue, friendly staff. Comfy room with all the amenities you need.
2 nachten verbleven in november 2023
Reactie van Reservation Team op 25 nov 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

8/10 – Goed

Mike

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Restaurant food is exceptionally good, the gym is tiny and the pool small too
1 nacht verbleven in november 2023
Reactie van Reservation Team op 25 nov 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

10/10 – Uitstekend

Aaron

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Reservation Team op 25 nov 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Chilly but comfortable
Interesting place, mix of older building and newer. Our room in the older part of the hotel was small and a bit chilly in November but comfortable. Friendly and helpful reception staff.
1 nacht verbleven in november 2023
Reactie van Reservation Team op 25 nov 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again.kind Regards

4/10 – Matig

Timothy

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very poor all round.
1 nacht verbleven in november 2023
Reactie van Reservation Team op 25 nov 2023
Thanks for staying with us. Apologies for the inconvenience during your stay.Hope to see you again.kind Regards

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very old fashioned! Smelt Damp all over the hotel with air fresheners everywhere. Very tatty and hot tap did not work on sink. I will never stay there again.
2 nachten verbleven in november 2023
Reactie van Reservation Team op 25 nov 2023
Thanks for staying with us. We appreciate your lovely feedback and will be working on it.kind Regards

10/10 – Uitstekend

Aaron

1 nacht verbleven in november 2023
Reactie van Reservation Team op 25 nov 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

10/10 – Uitstekend

MARK

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Reservation Team op 25 nov 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

10/10 – Uitstekend

Sally

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A gem of a hotel!
What a beautiful hotel. Exceeded my expectations. Lovely room, modern, very clean. Great facilities…nice dark room to sleep…good heating and ventilation…lovely bathroom & shower…comfy bed…easy to park…staff were very friendly. Room service dinner was incredibly good! Breakfast was beautifully cooked. I will be staying here for all my future trips in that area.
1 nacht verbleven in november 2023
Reactie van Reservation Team op 25 nov 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

4/10 – Matig

stuart

Negatief: Personeel en service, comfort kamer
avoid - book elsewhere
room 19 - window broken, taps both give out warm water, as window does not close properly it whistles all night long. Told staff who did not care, emailed hotel, who also did not care as no reply received
1 nacht verbleven in oktober 2023
Reactie van Reservation Team op 4 nov 2023
Dear GuestThank you for your feedback! We sincerely apologize for the inconvenience caused.We are looking into this matter and regards to the windows in the room has been checked and fixed my maintaence.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
On the whole very good
2 nachten verbleven in oktober 2023
Reactie van Reservation Team op 4 nov 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again.

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
October 23
Great service food fantastic
1 nacht verbleven in oktober 2023
Reactie van Reservation Team op 4 nov 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly and welcoming, the food was 1st class. The room was spacioous and well kept
1 nacht verbleven in oktober 2023
Reactie van Reservation Team op 4 nov 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 – Goed

matthew

Zakenreiziger
Positief: Netheid, personeel en service
4 nachten verbleven in oktober 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

10/10 – Uitstekend

KAREN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Reservation Team op 22 okt 2023
Dear KarenThank you for your feedback; We really appreciate your positive feedback. We will see you again soon.Kind Regards

8/10 – Goed

Luke

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good but £50 pre auth
Overall very good, and well priced. The £50 non-negotiable pre authorisation on card was not welcome, though
4 nachten verbleven in oktober 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 – Goed

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SOLID IN STONE
A change from the usual. But no lift? Perhaps I should have booked an accessible room. No shelf in the shower for shampoo etc? Very nice restaurant.
1 nacht verbleven in oktober 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 – Goed

Martin

Positief: Netheid, personeel en service
Our stay was bed & breakfast only but the breakfast was a whole lot better than the last time we stayed. Staff pleasant and accommodating.
1 nacht verbleven in september 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

6/10 – Redelijk

john

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not a great place
The pool was freezing, and the room was ok, but there was dust by the window in the bathroom, also the sink and shower were dirty and sealant. I will not stay there again. disappointed.
1 nacht verbleven in september 2023
Reactie van Reservation Team op 22 okt 2023
Thank you for your feedback. We will be addressing your concern. Kind Regards

6/10 – Redelijk

Hannah

Zakenreiziger
Positief: Netheid, comfort kamer
What a strange place
I arrived at the hotel 15 minutes before check in. Plenty of parking, which was helpful. I went to reception to check in and was promptly told, before I could even finish my sentence, that I could wait in the bar until 3pm and have a drink. I waited ages for someone to serve me. By that time it was 3pm. I thought I may go to the gym before dinner but I discovered the fitness machines were essentially in a corridor with the "leisure club" reception within breathing distance of them. It didn't make for a pleasant workout environment so I left. This is probably the loosest use of the term leisure club that I've ever seen. The room was fine, comfortable enough, although pillow choice wasn't great and I had a bad neck the next morning. I understand pillows are a personal preference though so it may be fine for some people. Dinner is a choice of Indian or "Continental" - a strange selection of meals. I opted for a steak. It was awful, barely any meat, mostly gristle. I mentioned it to my server and they said they would tell the chef. He cleared my plate (still had my remaining sides on it) and brought me back a new steak on a plate. No sides, literally just a steak like that was ok for my meal. I received a blank stare when I queried this. Breakfast was ok but I've had better at Wetherspoons. Overall, a very strange experience. I'm glad I only stayed for one night.
1 nacht verbleven in augustus 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for staying with us. We will be addressing your concerns! We have a plan which starting in next few months time to renovate our gym area and also other facilities as well soon.Hope to see you again.

8/10 – Goed

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 – Goed

Nicky

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel stayed for a wedding. No complaints
1 nacht verbleven in september 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 – Goed

Paul

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for your feedback; it is much appreciated. Hope to see you again soon.

8/10 – Goed

Phillip

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight wedding accomodation
Weekend stay whilst attending a wedding, our garden view suite was very good with lots of space. Unfortunately the pool heating was not working so the pool was cold and the pool facilities really could do with updating.
2 nachten verbleven in september 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for staying with us. We appreciate your feedback!Sorry about pool and this has been fixed and also we have plan to renovate our leisure centre facilities soon. Hope to see you again soon.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for your feedback; it is much appreciated. Hope to see you again soon.

8/10 – Goed

Ian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All was good. Nice hot shower, good dep sink for shaving, comfortable bed, very good breakfast, friendly staff. Only small niggle was not re stocking the milk for the in room drink making facility.
1 nacht verbleven in september 2023
Reactie van Reservation Team op 22 okt 2023
Thank you for your feedback; Thanks for pointing out what we can do better in the future; we really appreciate your valuable feedback.Hope to see you again soon.

10/10 – Uitstekend

keith

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A very nice over night stay
Everything about my stay was very nice. Comfortable room. Friendly staff and great food.
1 nacht verbleven in september 2023
Reactie van Reservation Team op 22 okt 2023
Thank you for your feedback; We sincerely appreciate your positive feedback. Hope to see you again soon.

10/10 – Uitstekend

Peter

1 nacht verbleven in september 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for your feedback; it is much appreciated. We will see you again soon.

8/10 – Goed

Andy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Reservation Team op 22 okt 2023
Thanks for your feedback; it is much appreciated. Hope to see you again soon.

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed staying here. The room was gorgeous spotless clean with courteous attentive staff and a great pool. I could not fault it and would definitely stay again.
3 nachten verbleven in juni 2023
Reactie van Reservation Team op 22 okt 2023
Dear BarbaraThank you for your feedback; We sincerely appreciate your positive feedback. We will see you again soon.

10/10 – Uitstekend

julian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stone House Hotel
The staff were friendly and helpful, the decor was nice. Food in the restaurant was great. The bedroom was spacious and comfy, very clean, bedding was nice, bed comfy and bathroom area had everything needed within.
1 nacht verbleven in augustus 2023
Reactie van Reservation Team op 22 okt 2023
Dear JulianThanks for your feedback; We sincerely appreciate your positive feedback. We will see you again soon.Kind Regards

10/10 – Uitstekend

S

1 nacht verbleven in augustus 2023
Reactie van Reservation Team op 22 okt 2023
Thank you for your feedback; We really appreciate your positive feedback. We will see you again soon.Kind Regards

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Reservation Team op 22 okt 2023
Thank you for your feedback; We really appreciate your positive feedback. We will see you again soon.Kind Regards