Exterieur

Beoordelingen van Wyndham Garden Summerville

3 out of 5
Wyndham Garden Summerville
120 Holiday Drive, Summerville, SC

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 318 van 998 beoordelingen" "
Gastenscore: 8 - Goed. 272 van 998 beoordelingen" "
Gastenscore: 6 - Redelijk. 182 van 998 beoordelingen" "
Gastenscore: 4 - Matig. 133 van 998 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 93 van 998 beoordelingen" "

7,4/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

April

Reisde met partner, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
They attempted to double charge me. The air conditioning has water around it.. it seem clean but i did not like the area
2 nachten verbleven in mei 2024

10/10 – Uitstekend

JULIE

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
With Wyndham’s name tied to the property, you would think it was clean and decent. Nope, do not let the lobby fool you. The rooms are old and renovations were poorly done. You can tell majority of the $2 million dollars were spent on the lobby area. The plastic wall panels are stapled and peeling. Every corner of the hotel is dirty. The A/C unit for the hallway was out so it was blazing hot. The A/C in the room was barely holding on. You can tell how many times the doors and walls have been painted. Its like a section 8/project type dwelling. The toilet seats were yellow and peeling… never in my 4 decades of life have I ever seen this. There is breakfast but don’t think its a self serve, they will serve you. It is hot but its not delicious- go to ihop. The motels on each side is janky. I will never stay at another Wyndham property. They have lost my business for life. My suggestion: spend that extra few bucks for a quality room.
1 nacht verbleven in mei 2024
Reactie van General Manager op 27 mei 2024
Ms JulieThank you for providing us your feedback, We are apologize for the unsatisfactory stay. We are in process of renovating the room this winter, also we are taking necessary action to avoid unpleasant experience. Again we apologize for the unsatisfactory stay. Thank you

10/10 – Uitstekend

Johnny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Un buen lugar para hospedarse
1 nacht verbleven in mei 2024
Reactie van General Manager op 25 mei 2024
Dear Johnny, Thank you for choosing Wyndham Garden Summerville for your recent visit and for sharing your experience with fellow travelers. We are pleased that you had an excellent stay and enjoyed your time with us. We hope to have the pleasure of accommodating you again soon.DJ GajjarGeneral Manager

6/10 – Redelijk

Troubleman

The property was decently maintained
2 nachten verbleven in mei 2024
Reactie van General Manager op 25 mei 2024
Dear Guest, Thank you for choosing us and for your feedback. We are glad that you liked some aspects of your stay. However, we regret any issues you had during your time with us. We appreciate your comments and hope to have another opportunity to welcome you back soon.DJ GajjarGeneral Manager

10/10 – Uitstekend

Troubleman

I liked just about everything. I didn't like the fact that the employees were hispanic and didn't speak english and one employee yelled at me for not being able to speak spanish
1 nacht verbleven in mei 2024
Reactie van General Manager op 25 mei 2024
Dear Guest, Thank you for your recent stay at Wyndham Garden Summerville and for sharing your experience. While we are glad that you had an overall satisfactory stay, we hope you will accept our deepest apologies for the level of service you received from one of our associates. We take our guest comments seriously, as they will help us enhance the experience for future guests. We hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.DJ GajjarGeneral Manager

6/10 – Redelijk

Greg

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Front desk was very nice. Property is rather old and hallways were drab and the trash can in hallway was really dirty. Hotels on either side are really run down and makes it seem a little unsafe. Room is ok. It’s clean. Bathroom needs updated.
1 nacht verbleven in mei 2024
Reactie van GENERAL MANAGER op 21 mei 2024
Dear Greg, Thank you for taking the time to share about our hotel. We are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also in keeping with the overall look and feel of our hotel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.DJ Gajjar,General Manager

10/10 – Uitstekend

Mia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me and my husband loved it.
1 nacht verbleven in februari 2024
Reactie van GENERAL MANAGER op 21 mei 2024
Dear Mia, Thank you for choosing Wyndham Garden Summerville for your recent stay. We are pleased that you and your husband enjoyed your time with us. We look forward to having the pleasure of accommodating you again soon.DJ Gajjar,General Manager

6/10 – Redelijk

Christopher

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van General Manager op 15 mei 2024
Dear Christopher, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to rate your visit. We are always grateful for feedback that helps us better serve our guests. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.DJ Gajjar,General Manager

10/10 – Uitstekend

Gaylord

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasant, clean. Convenient
2 nachten verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Gaylord, Thank you for staying at Wyndham Garden Summerville and for your kind feedback. We are thrilled you enjoyed your stay and were pleased with our location and spotless accommodations. We appreciate your business and look forward to seeing you again soon. DJ Gajjar,General Manager

8/10 – Goed

Rickey

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Needs to be updated
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Rickey, We appreciate you being our guest at Wyndham Garden Summerville and for sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Thank you for your business, and it would be our pleasure to welcome you back soon.DJ Gajjar,General Manager

6/10 – Redelijk

Vivian

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Room needs major updates.and renovation. Worn furniture, cracked bathroom ceiling, lumpy mattress.
1 nacht verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Vivian, Thank you for choosing us for your recent visit. We agree with you that our hotel needs updating, and we would like to share that we are in the process of finalizing the details of our upcoming revitalization project. In the meantime, we will continue to do an excellent job of keeping our accommodations clean and fresh for all our guests. We hope that next time you stay with us, you will see our progress towards a modern, new look which we think you will love.DJ Gajjar,General Manager

2/10 – Ontzettend slecht

linda

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There were holes in the walls. The room and entire interior areas were filthy. The one positive was the lady who served us breakfast. She was very courteous and attentive. We did not get her name but she was a black lady from Manhattan. She deserves a 5 star rating.
1 nacht verbleven in mei 2024
Reactie van General Manager op 8 mei 2024
Dear Linda, Thank you for choosing to stay at our hotel, and we hope you will accept our apologies for not meeting your expectations. We make every effort to provide clean, comfortable accommodations and excellent service, so we are sorry to hear about the inconvenience caused due to the lack of cleanliness and maintenance you experienced during your stay. These comments will be looked into appropriately to make sure necessary improvements are made promptly so we are well-poised to serve you in the future. On a positive note, it is good to know you were particularly pleased with one of our associates while you were here. We hope you will consider giving us another chance to provide you with the stay you should always expect from us.DJ Gajjar,General Manager

8/10 – Goed

Meka

2 nachten verbleven in mei 2024
Reactie van General Manager op 27 mei 2024
Dear Meka, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Wyndham Garden Summerville. We look forward to welcoming you back on your next visit!DJ Gajjar,General Manager

4/10 – Matig

Samantha

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Rooms are dirty, no streaming on TVs, no bath tub plug
1 nacht verbleven in mei 2024
Reactie van General Manager op 4 mei 2024
Dear Samantha, Thank you for taking the time to review your stay with us. We are extremely sorry for the cleanliness and maintenance issues you had in your room. We will share your concerns with the appropriate departments to ensure these issues are resolved. We also apologize for the inconvenience you had with the bathtub, and we will address your comments appropriately. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality you deserve.DJ GajjarGeneral Manager

8/10 – Goed

Dana

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Rooms need updates. Cracks in ceilings tissue holder rusted and nasty looking. Floor looked dirty and all drink vending machines were out of order. Liked the breakfast
1 nacht verbleven in april 2024
Reactie van General Manager op 4 mei 2024
Dear Dana, Thank you for being our guest and for choosing us during your visit to Summerville. We appreciate your high rating and that you enjoyed the breakfast we served. However, we sincerely apologize for disappointing you with the cleanliness and maintenance issues to your room and the inconvenience this caused you. We will share your comments with the appropriate teams to ensure corrective measures are taken. Please come back and see us at Wyndham Garden Summerville any time your travels bring you to our area.DJ GajjarGeneral Manager

10/10 – Uitstekend

Karen

1 nacht verbleven in april 2024
Reactie van DJ Gajjar General Manager op 19 mei 2024
Dear Karen, It is wonderful to know you enjoyed everything about your time at Wyndham Garden Summerville and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.DJ GajjarGeneral Manager

10/10 – Uitstekend

Aliyah

Positief: Netheid, staat van de accommodatie en faciliteiten
Very quiet and convenient location
2 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Aliyah, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing Wyndham Garden Summerville, and we look forward to your next stay.DJ GajjarGeneral Manager

6/10 – Redelijk

Gustavo

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The shower temperature was just cold or hot nothing in between, AC vents filthy
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Gustavo, We appreciate you taking the time to review your recent stay at our hotel. We hope you will accept our apologies for the issues you had with the air unit in your room and for the inconvenience caused. Our engineering team is looking into the concern raised and will address them immediately. We understand the frustration and appreciate your patience in these matters. We hope you will stay with us again on your next trip to the area so that we can provide a much better experience.DJ GajjarGeneral Manager

2/10 – Ontzettend slecht

Vivian, Jackson

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super rude and rooms was super dirty dont use them i have pictures to prove how dirty the bathroom was super dirty and u only get 2 towels and if u ask for clean ones they say we give out new ones every 3 days so if towels are used best hang it or ur wont have towels dry for evening i was very unhappy with their service especially staff so so so nasty rude to the guest i even got cursed out by an employee i was so nervous i had to get my family i got super scared !!!'
1 nacht verbleven in april 2024
Reactie van Director of Operations op 29 apr 2024
Dear Vivian, Thank you for providing a review of your experience at our hotel. We sincerely apologize for disappointing you with the cleanliness issues in your room and the inconvenience this caused you. We will share your comments with the appropriate teams to ensure corrective measures are taken. We are also sorry for the unpleasant interaction you had with some of our housekeeping associates and for the service shortfalls you experienced while here. This is not typical of our service, and we certainly understand your frustration and are grateful for your patience. We have addressed these matters with the appropriate team to ensure this is not repeated. We do hope you will revisit so we can provide you with the hospitality and accommodations you deserve.DJ GajjarGeneral Manager

8/10 – Goed

Marjorie, Roanoke

1 nacht verbleven in april 2024
Reactie van DJ Gajjar General Manager op 18 mei 2024
Dear Marjorie, Thank you for your kind rating! We are glad you had such a positive experience during your time at Wyndham Garden Summerville, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.DJ GajjarGeneral Manager

10/10 – Uitstekend

Nona

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my first time using the pre check-in online. But it will not be my last. I walked in the door she checked the paperwork gave me my key and I was on my way. That was the easiest check-in I have ever done. This was my second time staying at the property, I like it.
1 nacht verbleven in april 2024
Reactie van General Manager op 27 apr 2024
Dear Nona, We truly appreciate your feedback regarding our check-in service. It's wonderful to know that our team's efforts left a positive impression on your arrival experience. Our commitment to providing a warm and efficient welcome is unwavering, and your compliments motivate us to maintain these standards. We are here to ensure every guest's stay is exceptional, and we hope to have the opportunity to welcome you back to Wyndham Garden Summerville soon!DJ GajjarGeneral Manager

10/10 – Uitstekend

Brianna

3 nachten verbleven in april 2024
Reactie van General Manager op 14 mei 2024
Dear Brianna, Thank you for choosing us and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Wyndham Garden Summerville; we hope to see you again soon. DJ Gajjar,General Manager

4/10 – Matig

Dallas, Greenville

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very run down property. The front desk area is very nice but our room was terrible. The ceiling in the room was pealing the floor was dirty, the bathroom had mold around the shower and a 2” gap around the toilet. I would never stay here again.
1 nacht verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Dallas, Thank you for staying with us and sharing your feedback. We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will address this with appropriate individuals to improve our guest experience. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.DJ Gajjar,General Manager

8/10 – Goed

Christopher

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only thing was the shower head kept sliding down on the adjustable slide other than that everything was fine
2 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Christopher, Thank you for sharing your feedback regarding your recent stay at Wyndham Garden Summerville. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the inconvenience you encountered with your room. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our maintenance team to ensure the overall guest experience. We appreciate your understanding and look forward to welcoming you back for a flawless visit.DJ Gajjar,General Manager

10/10 – Uitstekend

Amy

Reisde met familie
Great stay
1 nacht verbleven in april 2024
Reactie van General Manager op 20 apr 2024
Dear Amy, Thank you for choosing Wyndham Garden Summerville and for sharing your feedback. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back the next time you are in the area.DJ Gajjar,General Manager

6/10 – Redelijk

Connie

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Nothing, the room had water damaged. That was the second room I was assigned. Both rooms shower head were coming out the wall. I will never stay there again.
1 nacht verbleven in april 2024
Reactie van General Manager op 20 apr 2024
Dear Connie, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the maintenance issues in your rooms. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure the overall guest experience. We appreciate your patience and understanding, and we hope to have the opportunity to regain your trust on a future visit.DJ Gajjar,General Manager

10/10 – Uitstekend

Chantly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Dear Chantly, Thank you for choosing Wyndham Garden Summerville and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.DJ Gajjar,General Manager

6/10 – Redelijk

Michael S.

Rooms need renovation very outdated
2 nachten verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Dear Michael, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It would be our pleasure to welcome you back in the future.DJ GajjarGeneral Manager

8/10 – Goed

William

Reisde met een groep
Positief: Netheid, personeel en service
Property was dirty and had a lot of noise in the hallway.
3 nachten verbleven in april 2024
Reactie van GENERAL MANAGER op 6 apr 2024
Dear William, Thank you for your kind rating of Wyndham Garden Summerville. We are glad you enjoyed your overall visit. However, please accept our apologies for the cleanliness issues you encountered; we have shared your concerns with the appropriate individuals to be more efficient going ahead. We are also sorry that your sleep was disrupted by noise due to external factors. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us. We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to the area.DJ Gajjar,General Manager

8/10 – Goed

Craig

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was fine. The front desk was exceptional and the breakfast staff was super exceptional!
8 nachten verbleven in februari 2024
Reactie van General Manager op 2 apr 2024
Dear Craig, Thank you for your recent stay at Wyndham Garden Summerville and for sharing your experience with fellow travelers. We are thrilled that you had a perfect stay and that our well-kept property met your expectations. It is also good to see that our front desk staff and breakfast attendants helped to make your visit more memorable. We believe we have the best team in town, and we work hard every day to deliver outstanding service. We will enjoy sharing your compliments, and we look forward to seeing you again soon.DJ GajjarGeneral Manager

10/10 – Uitstekend

MELVIN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A good stay
1 nacht verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Melvin, Thank you for staying at Wyndham Garden Summerville. We enjoyed your kind comments about our thoughtful service and excellent accommodations. Thank you once more for sharing your review with fellow travelers, and we look forward to seeing you again soon.DJ GajjarGeneral Manager

4/10 – Matig

Stanley, Findlay

1 nacht verbleven in maart 2024
Reactie van General Manager op 7 apr 2024
Dear Stanley, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will revisit us again in the future.DJ GajjarGeneral Manager

4/10 – Matig

Daniel

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Needed up keep and cleaner.
2 nachten verbleven in maart 2024
Reactie van General Manager op 17 mrt 2024
Dear Daniel, Thank you for being our guest and for the feedback. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our property, as this is an essential priority. We will address your comments with our housekeeping associates to ensure this is not repeated. We understand your frustration and are grateful for your patience in this matter. Your valuable feedback is much appreciated, and we hope you will give us another chance to prove we are committed to providing outstanding guest service. DJ GajjarGeneral Manager

8/10 – Goed

helen

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mrs Yvonne served us breakfast each morning . She really made my day, I relaxed; the bed was Comfortable and warm duvet. I enjoyed my stay.
4 nachten verbleven in maart 2024
Reactie van General Manager op 16 mrt 2024
Dear Helen, Thank you for taking the time to post a review. We are glad you had a pleasant experience and that our well-kept accommodation provided you with the comforts which you expected from us. It is also great to see that the hospitality provided by Yvonne made for a memorable experience. It will be a pleasure to share your compliments with her. Thank you again; we look forward to welcoming you back at Wyndham Garden Summerville.DJ GajjarGeneral Manager

10/10 – Uitstekend

Berny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in maart 2024
Reactie van DJ Gajjar General Manager op 13 mrt 2024
Dear Berny, On behalf of our team at Wyndham Garden Summerville, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city.DJ GajjarGeneral Manager

10/10 – Uitstekend

Lee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was excellent.
2 nachten verbleven in februari 2024
Reactie van DJ Gajjar General Manager op 3 mrt 2024
Dear Lee, Thank you for your recent stay at Wyndham Garden Summerville and for sharing your experience with fellow travelers. We are thrilled that our staff helped to make your stay memorable. We believe we have the best team in town, and we work hard every day to deliver outstanding service. We will enjoy sharing your compliments, and we hope to see you again soon.DJ GajjarGeneral Manager

2/10 – Ontzettend slecht

Juan

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed unstable and smelled like cigarettes, smoke in the halls, food is terrible, staff not welcoming at all, took 10 min just to say hi and look at us. One of the worst experiences in any hotel we’ve been.
1 nacht verbleven in februari 2024
Reactie van GENERAL MANAGER op 2 mrt 2024
Dear Juan, We are genuinely sorry for not delivering the exceptional stay you deserve. We are devoted to giving each guest a memorable stay, so we are disappointed to know we let you down. Please accept our sincere apologies for the problems you experienced. We would like to regain your trust and hope you will give us another chance in the future.DJ Gajjar,General Manager

8/10 – Goed

Sara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Die mittarbeiter wahren sehr freundlich. Bin abens spät gekommen und morgen schon früh wieder gegangen
1 nacht verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Sara, We are pleased you chose the Wyndham Garden Summerville for your recent visit. We will enjoy sharing your compliments with our associates; it is always nice to hear our guests recognize their efforts. Thank you again for staying with us, and we hope to welcome you back to Summerville very soon.DJ Gajjar,General Manager

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Frank, Thank you for the outstanding rating. We are thrilled we met your expectations for a fantastic stay at Wyndham Garden Summerville. We hope to have the pleasure of doing so again on your next visit to the area.DJ Gajjar,General Manager

10/10 – Uitstekend

Janyshka

1 nacht verbleven in februari 2024
Reactie van DJ Gajjar General Manager op 22 mrt 2024
Dear Janyshka, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Wyndham Garden Summerville.DJ GajjarGeneral Manager

10/10 – Uitstekend

Patricia

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
Dear Patricia, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Wyndham Garden Summerville. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.DJ Gajjar,General Manager

6/10 – Redelijk

Autumn

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The shower was dirty like someone had forgotten to clean it. The floors were wood and had stuff all over them when we got there. Things kept sticking to our feet. The blankets are extremely thin and our bed frame was dirty and looked very outdated. The elevator floors were also disgusting like they hadn’t been mopped in forever.
3 nachten verbleven in februari 2024
Reactie van DJ Gajjar General Manager op 21 feb 2024
Dear Autumn, Thank you for posting a review of your stay. We regret not meeting all of our expectations and are sorry we overlooked some areas regarding our housekeeping. We will be more diligent in our efforts to provide the clean, comfortable accommodations you should always expect from us. We appreciate your valuable feedback and look forward to your next visit.DJ GajjarGeneral Manager

10/10 – Uitstekend

Natori

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Natori, Thank you for staying at Wyndham Garden Summerville and for your excellent rating. We are delighted your time was so great, as we always strive for excellence. We appreciate you for sharing your review with fellow travelers, and we hope you will revisit us soon.DJ Gajjar,General Manager

6/10 – Redelijk

Robyn

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Reviews are misleading
First off, front desk is unmanned. Waited almost 10 minutes to check in, we could hear them talking on phone. First night we were locked out of room due to key not working, waited another 10 minutes for someone to acknowledge us to correct issue. Checking out, nobody around. Parts of hotel looked remodeled ie. Conference rooms but 5th floor has wallpaper pealing from walls near elevator. It was quiet and hot water is decent after it warms up but we probably won't stay here again.
2 nachten verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Robyn, Thank you for being our guest and sharing your experience. Although we are glad you liked some aspects of your stay, we apologize for the inconvenience caused due to the key card and the wait time issues you encountered from our front desk associates. We have shared your comments with the appropriate team to ensure this is not repeated. We are also happy to know what will enhance your visit with us. We are grateful for your patience and hope you will change your mind and give us another chance to serve you better the next time you visit the area.DJ Gajjar,General Manager

10/10 – Uitstekend

sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stay at this property often because we have family in the area. We've always been happy with everything and would highly recommend this hotel. Nice little eatery and bar in the lobby and a good, hot breakfast.
1 nacht verbleven in januari 2024
Reactie van General Manager op 2 feb 2024
Dear Sarah, Thank you for making Wyndham Garden Summerville your home away from home. We are pleased to know that you thoroughly enjoyed your stay and loved the lobby and the delicious hot breakfast we served. We appreciate your recommendation to future guests, and we look forward to your next stay and until then, wish you safe travels.DJ Gajjar,General Manager

2/10 – Ontzettend slecht

Jared

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was very stretchy the hotel was very unclean. I am very disappointed the picture are very deceiving. Not worth the money I paid for. You live and learn
1 nacht verbleven in januari 2024
Reactie van DJ Gajjar General Manager op 31 jan 2024
Dear Jared, Thank you for choosing us for your visit to the city. We regret your disappointment with our property. Our goal is to provide an exceptional experience to each of our guests, and we will be sure to review our third-party websites in addition to our official site to ensure everything is up-to-date. We are grateful for your feedback and your patience. We hope you will allow us an opportunity to restore your confidence in us and provide you with the exceptional stay you deserve.DJ GajjarGeneral Manager

10/10 – Uitstekend

Daniel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer service is terrific,room was clean
1 nacht verbleven in januari 2024
Reactie van General Manager op 30 jan 2024
Dear Daniel, Thank you for choosing Wyndham Garden Summerville for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our spotless accommodations and that our devoted associates took excellent care of you. We hope to have the pleasure of serving you again soon.DJ Gajjar,General Manager

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice bar with food options. Clean hotel with accommodating staff.
2 nachten verbleven in januari 2024
Reactie van General Manager op 25 jan 2024
Dear Paul, Thank you for choosing Wyndham Garden Summerville for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our spotless property along with the time spent at our on-site restaurant and bar and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.DJ Gajjar,General Manager

4/10 – Matig

Gabriela

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Premises were outdated and dirty. Would not stay here again
2 nachten verbleven in december 2023
Reactie van General Manager op 25 jan 2024
Dear Gabriela, Thank you for taking the time to evaluate your stay. We apologize for not meeting your expectations regarding the cleanliness issues and the disappointment you had with the overall look and feel of the property. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.DJ Gajjar,General Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean. Easy check in. No issues. I have stayed here 3 times in the last month and would recommend.
1 nacht verbleven in januari 2024
Reactie van General Manager op 17 jan 2024
Dear Michael, Thank you for choosing to stay with us again. We are pleased you had an excellent stay at Wyndham Garden Summerville. We appreciate you mentioning our fresh and clean accommodations. It was a pleasure having you as our guest, and we look forward to seeing you again very soon. We are grateful to you for recommending us to future guests.DJ GajjarGeneral Manager