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Beoordelingen van Adina Serviced Apartments Sydney Martin Place

4 out of 5
Adina Serviced Apartments Sydney Martin Place
1 Hosking Place, Sydney, NSW

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 495 van 1374 beoordelingen" "
Gastenscore: 8 - Goed. 636 van 1374 beoordelingen" "
Gastenscore: 6 - Redelijk. 156 van 1374 beoordelingen" "
Gastenscore: 4 - Matig. 68 van 1374 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1374 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A room with a lot of space, friendly staff at the reception and a good location.
2 nachten verbleven in september 2019
Reactie van Ahsan op 30 okt 2019
Thank your for positive feedback

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in mei 2021
Reactie van Tim - Acting Duty Manager op 10 jun 2021
Thanks Anonymous for the review, We are glad you enjoyed your recent stay and gave it 5 out of 5. The hotel looks forward to welcoming you back again in the near future.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything, centrally located and exceptionally quiet. We were expecting noise given the amount of infrastructure works across the city, but nothing. Well appointed apartment, and very clean. The only issue is parking. The hotel have an agreement with Elizabeth St Secure parking for $56pn which is expensive. We took our chances and parked on the street.
1 nacht verbleven in mei 2021
Reactie van Tim - Acting Duty Manager op 24 mei 2021
Thanks Anonymous for the review, We appreciate the feedback and 4 stars. The hotel is glad that you enjoyed the recent trip and stay in Sydney. Especially pleased you found the rooms quiet and clean. The parking in the city at times can be tricky however we like to provide guests with options, such as secure parking although glad you find some street parking and did not require this option from the hotel. We look forward to seeing you return.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and very helpful staff!
3 nachten verbleven in mei 2021
Reactie van Tim - Acting Duty Manager op 17 mei 2021
Thanks Anonymous for the review, We appreciate the feedback and please you enjoyed the stay (especially the helpful team members). The hotel looks forward to welcoming you back again in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in mei 2021
Reactie van Tim - Acting Duty Manager op 24 mei 2021
Thanks Anonymous for the 5 out of 5 rating. We're glad you enjoyed your recent visit and wish to be able to welcome you back to the hotel in the near future.

10/10 – Uitstekend

Tiffany

Positief: Netheid, comfort kamer
3 nachten verbleven in april 2021

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff were so lovely and the bed was so good I wanted to take it home with me!
1 nacht verbleven in april 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2021

4/10 – Matig

Donovan

Reisde met familie
Negatief: Netheid, comfort kamer
Rooms smell old and mouldy. Shower is either hot or cold. No water pressure at all... zero view and balcony was filthy. Stayed 3 nights and room was never made. Drier kept shorting, so we had to re use wet damp and dirty towels. 2 towels for 3 registered guests... Staff are pleasant enough.
3 nachten verbleven in maart 2021

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in maart 2021

8/10 – Goed

Shaz, Sydney

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom had a huge step over wall to enter the shower. Not good if you have a disability or medical condition with your back or hips. Couch like a rock to sit on.
2 nachten verbleven in december 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
Amazing location, tired, not quite what it says
Our family of 4 (2 adults, 2 X 8 year olds) stayed in the one bedroom apartment with sofa bed. The booking says it can be for 4, but we found this just wasnt' the case - with limited numbers of plates and bowls (i presume broken over time but it would be helpful to be replaced to have 4 of each, and only 3 towels provided each day), so it just didnt really work. Amazing location, but getting a bit tired. Clean, although the carpet was very grotty.
12 nachten verbleven in december 2020
Reactie van ASMP op 29 dec 2020
Thank you for your time and feedback.

10/10 – Uitstekend

Alan, Shoalhaven Heads

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Quiet for the city and excellent location. Good value
1 nacht verbleven in december 2020
Reactie van Ahsan op 29 dec 2020
Thank you for your time and good to know you enjoyed to stay with us.

10/10 – Uitstekend

Greg

Positief: Netheid, comfort kamer
1 nacht verbleven in december 2020
Reactie van Ahsan op 29 dec 2020
Thank your for your feedback

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
Handy to city
This is very convenient to the city amenities and supermarket. Staff friendly and the kitchen is very handy. Would recommend
1 nacht verbleven in november 2020
Reactie van Ahsan op 29 dec 2020
Thank you for your time and good to know you enjoyed to stay with us. Happy new year

8/10 – Goed

James, South Coast - NSW

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Well located in the CBD - handy to all essentials during a short stay. Unfortunately, a lengthy & noisy renovation underway next door.
3 nachten verbleven in oktober 2020
Reactie van Gonzague Cohoner op 3 nov 2020
Dear James, Thank you for your constructive feedback. We are glad that you enjoy our location and please feel free to request a room away from the construction site on the next occasion. Our team will do the utmost to provide you with the quietest possible room. Warmest regards, Gonzague Cohoner Acting Duty Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
Great city location
The property is in an excellent area for the city and it is quiet. I couldn’t get the microwave to work and neither could the hotel employee. The stove was also hard to get to light and eventually the hotel employee was able to get it working. This was annoying as my reason for staying at this property was I wanted a kitchen.
1 nacht verbleven in oktober 2020
Reactie van Gonzague Cohoner op 26 okt 2020
Dear Guest, Thank you for taking the time to share your experience. We are pleased that you enjoyed our location and your stay with us. Our maintenance team is regularly checking our appliances to ensure that we provide the most peaceful stay to our guests. We look forward to welcoming you again on the next occasion. Warmest regards, Gonzague Cohoner Acting Duty Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2020
Reactie van Gonzague Cohoner op 11 okt 2020
Many thanks for your review!

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in juli 2020
Reactie van ASMP op 14 jul 2020
Thank you.

8/10 – Goed

Joe, Castle Hill

Positief: Netheid
Proximity to interesting places and the luxurious rooms.
1 nacht verbleven in mei 2020
Reactie van ASMP op 9 jun 2020
Thank you for taking the time out to write a review.

10/10 – Uitstekend

Bjarne

Reisde met familie
Positief: Netheid, comfort kamer
7 nachten verbleven in maart 2020
Reactie van Josh op 1 apr 2020
Thank you for your response, we are glad you enjoy your stay with us. We look forward to welcome you back to our property.

8/10 – Goed

Stéphane, Nanterre

Reisde met partner
Positief: Netheid, voorzieningen
Appartement simple, propre et suffisamment équipé. Bien situé. Une personne à l'accueil 24h/24h
6 nachten verbleven in maart 2020
Reactie van Josh op 1 apr 2020
Thank you for your response, we are glad you enjoy your stay with us. We look forward to welcome you back to our property.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Lage ist sehr gut. Ansonsten nicht gerade das freundlichste zuvorkommenste Personal.
2 nachten verbleven in maart 2020
Reactie van Josh op 1 apr 2020
Hi there, We apologize if our service has not met your expectations, what interaction do you have with the staff at hat time, if I may ask?

8/10 – Goed

Karen

Reisde met familie
Positief: Netheid, comfort kamer
We'll stay again
Central location.Our 2 apartments were roomy with great balconies. Staff were lovely, very helpful.
3 nachten verbleven in maart 2020
Reactie van Josh op 1 apr 2020
Thank you for your response, we are glad you enjoy your stay with us. We look forward to welcome you back to our property.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Handy location - clean spot and spacious - friendly staff and services
2 nachten verbleven in maart 2020
Reactie van Jonathan op 17 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel. I am glad the hotel services and staff wereexellent

8/10 – Goed

Michael

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 night stay
Bedroom was spacious, kitchen large and well stocked, lounge area comfortable. Damn good value for an apartment in the heart of the city.
4 nachten verbleven in maart 2020
Reactie van Jonathan op 17 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid
3 nachten verbleven in maart 2020
Reactie van joshua op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Booked for family of four (and confirmed bedding config via email upon booking months before). Room set up for three. Not even enough towels for four. Cleaner couldn’t speak a word of English and was banging on our door before 9am seemingly shocked to see us in there. Changed towels and left three again instead or four (despite having got a fourth the night before after complaining). Dark rooms, no parking even just to drop off bags and when asked about parking Reception couldn’t tell me where it was. The key cards for foyer and room entry regularly didn’t work despite complaints and being told they’d been fixed twice. Bandaid stuck to tv and faulty lamp in bedroom. Only one remote despite having two tv’s. No laundry detergent despite having a washing machine so couldn’t use it. Overall pretty disappointed.
2 nachten verbleven in februari 2020
Reactie van Josh op 9 mrt 2020
Hi there, On behalf of Adina, we apologies for your inconvenience regarding the incorrect room setup, and the cleaner early knock to the room, but in regards of parking, it is stated in the expedia there is "no inhouse parking", and you should be able to drop off your bags. Then again, we do apologize for the other faulty in the hotel that you mentioned, we will make sure this matter is looked into, and thank you for your feedback room setup cleaner bang parking not our fault drop off bag can entry gate room faulty

8/10 – Goed

John, Newcastle NSW

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen
Location was good. Staff were helpful and fulfilled our requirements.
1 nacht verbleven in februari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

10/10 – Uitstekend

Tony, Gladstone

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen
Johnathon at front desk was extremely knowledgeable and very accommodating with his time for any of our enquires
1 nacht verbleven in februari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

2/10 – Ontzettend slecht

Geverifieerde reiziger

6 nachten verbleven in februari 2020
Reactie van Jonathan op 17 mrt 2020
Dear Traveler, Thank you for your feedback. We’re very sorry to hear your experience at our hotel did not meet your expectations.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Negatief: Voorzieningen
Location was good but lack of onsite parking was a big problem
2 nachten verbleven in februari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, we apologize for the parking situation, because Martin Place area is mainly office area, so we have to use their space. Regardless, we look forward to welcome you back to our hotel.

10/10 – Uitstekend

Carlos, Canada

Zakenreiziger, Reisde met partner
Positief: Netheid
Close to everything. We have been here many times before and there were no major surprises. The dishwasher needs repair but for 2 dish hand wash was no big deal. They provide all washing materials, etc.
5 nachten verbleven in februari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, and we will make sure the dishwasher is fixed. we look forward to welcome you back to our hotel.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
A value option in an absolutely premium location - it is the business centre of super expensive Sydney after all!
1 nacht verbleven in februari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

8/10 – Goed

hugh

1 nacht verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, voorzieningen
The room was clean and tidy, wasn't too flash, just somewhere to stay
1 nacht verbleven in februari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

8/10 – Goed

Luis, Albacete-España

Reisde met familie
Lo mejor la situación. Está muy céntrico. Lo peor el servicio de apartamento. O no te limpiaban el apartamento o te retiraban sabanas y toallas, la verdad un poco desastre.
5 nachten verbleven in januari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

8/10 – Goed

marie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Handy.
Well equipped apartment. Dark because of buildings next door. Would have liked 2 remotes for tv-1 in lounge &1 in bedroom. Had to ask for toilet seat to be cleaned which put me off. it was only an overnight stay- bed was firm. Yes i would stay again -if priced well.
1 nacht verbleven in januari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

2/10 – Ontzettend slecht

Michelle

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Smelt like someone died in the room. Reception staff didn't care. Hallways weren't vacuumed. Laundry smelt like there was an old towel left in there for 2 years and had to close door the minute I opened. Air conditioning didn't work at all. Ended up checking out and paying to stay elsewhere. AVOID THIS PROPERTY
2 nachten verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen
Location in the CBD is brilliant walkable to circular quay, opera house and botanical gardens Access from a less than salubrious alleyway detracts from the overall impact but don’t let that put you off.
6 nachten verbleven in januari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
2 nachten verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
property was clean and great central location... just what we required
1 nacht verbleven in januari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

8/10 – Goed

En, oumea

Reisde met familie
Positief: Netheid
Emplacement top mais vue non degagee. Tres propre, cuisine bien equipee, salle d'eau un peu petite
6 nachten verbleven in januari 2020
Reactie van Josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

10/10 – Uitstekend

Francine Anna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2020
Reactie van josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very central location. Good kitchen facilities. However consistant poor communication regarding towel supply for 4 people, bed sheet , not enough pillows, not enough blankets. Out of thec 2 key cards, only one worked. Became time consuminh trying to sort out correct amount of beds, cot and extra beds not made up.
1 nacht verbleven in januari 2020
Reactie van Mathias op 20 jan 2020
Hello! Thank you for taking the time to provide your feedback. We deeply apologize for the incident that occurred. We will discuss the matter with our team member to improve our teamwork even further & hopefully we can exceed your expectation on your future stay. I hope you have a lovely day.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good central location. Pleasant staff at reception. Clean rooms. All good.
5 nachten verbleven in januari 2020
Reactie van josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Oven was dirty, and not even one baking sheet to cook with. Not very well stocked for a serviced apartment. Front desk staff were not friendly and seemed a bit arrogant in their manner. Housekeeping staff were very helpful and friendly.
2 nachten verbleven in januari 2020

8/10 – Goed

Pauline

Positief: Netheid, personeel en service
Unfortunately the safe never worked despite asking reception twice to see to it. Regardless of inserting room key in the safe door they bolts refused to move thus safe door could not be closed. Also room facilities book stated safe operation details are on the safe, nothing there!
7 nachten verbleven in januari 2020
Reactie van josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent for a small family. The rooms were spacious with a full kitchen and amenities like toaster, kettle etc. The rooms are dated, there is some mould in the bathrooms etc - it's not new and fancy but totally comfortable and ideal when travelling with young kids, when space is more important than being shiny and new.
2 nachten verbleven in januari 2020
Reactie van josh op 9 mrt 2020
Hi there, Thank you for your review, we look forward to welcome you back to our hotel.