Kameruitzicht

Beoordelingen van Cambridge Hotel Sydney

4 out of 5
Cambridge Hotel Sydney
212 Riley Street, Surry Hills, NSW

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 415 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 450 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 99 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 1000 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen
Vriendelijk en behulpzaam personeel. De liften mochten wel wat netter gepoetst worden
6 nachten verbleven in april 2019
Reactie van Fiona op 3 mei 2019
Dear Guest, thank you for your recent stay and for taking the time to give us feedback. It’s great that our friendly front line staff lived up and exceeded to your expectations. We are much appreciated for your feedback regarding the lift, it has been passed on to the Housekeeping Manager, we value guest feedback in every instance, it is vital in helping us to improve our service, thank you again, and we look forward to welcoming you back again when you next visit Sydney. Warm regards

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gunstig gelegen
Mooie ruime kamer en gunstig gelegen.
3 nachten verbleven in oktober 2018
Reactie van Manasa op 24 okt 2018
Dear Gunstig, Thank you for choosing to stay with us at Cambridge Hotel Sydney and taking your time to leave a reply for us on your recent visit. We are extremely delighted to know that you had a wonderful stay and liked our spacious rooms. We are very fortunate to be located at the heart of Surry Hills, surrounded by many attractions of the city and transport services. We look forward in welcoming you back again on your next visit to Sydney. Warm regards.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Schoon, ruim, prima lokatie
Een fijn hotel op een prima lokatie, alles dichtbij: ov, restaurants winkels
Reactie van General Manager op 12 apr 2017
Dear Guest, Thank you for your recent stay and for taking the time to sharing your Cambridge Hotel experience. It’s always pleasing to hear that guest had a thoroughly enjoyable stay with us. We are glad that you enjoyed the hotel’s convenient location which a pleasant short walk to most of attractions that this great city of Sydney has to offer. Thank you for sharing your Cambridge Hotel experience, we look forward to welcoming you back soon. Warm regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2019

8/10 – Goed

KD, Whistler, BC

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was good. Easy to get to with transport located nearby.
1 nacht verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in september 2019
Reactie van Manasa op 1 okt 2019
Dear Deepak, Thank you for choosing to stay at the Cambridge Hotel Sydney and for taking the time to give us your feedback. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation for when we reopen. Cambridge Hotel is closed to undertake refurbishment from 1st of October. Thank you for your support and we look forward to welcoming you back to our new and improved Cambridge hotel in 18-24 months. In the meantime why not try our sister property, ADGE Apartments Hotel www.adgehotel.com.au Warm regards

8/10 – Goed

Amit

Positief: Netheid, personeel en service en comfort kamer
Good and centrally located
The Hotel is nice, clean and really good value. Locatiom is perfect. Requires a bit of maintenace since it is a little dated but this is minor and still perfect for a couple for 2 nights
2 nachten verbleven in september 2019
Reactie van Manasa op 1 okt 2019
Dear Amit, Thank you for choosing to stay at the Cambridge Hotel Sydney and for taking the time to give us your feedback. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation for when we reopen. Cambridge Hotel is closed to undertake refurbishment from 1st of October. Thank you for your support and we look forward to welcoming you back to our new and improved Cambridge hotel in 18-24 months. In the meantime why not try our sister property, ADGE Apartments Hotel www.adgehotel.com.au Warm regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Manasa op 1 okt 2019
Dear guest, Thank you for choosing to stay at the Cambridge Hotel Sydney and for taking the time to give us your feedback. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation for when we reopen. Cambridge Hotel is closed to undertake refurbishment from 1st of October. Thank you for your support and we look forward to welcoming you back to our new and improved Cambridge hotel in 18-24 months. In the meantime why not try our sister property, ADGE Apartments Hotel www.adgehotel.com.au Warm regards

10/10 – Uitstekend

Manuel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy buen hotel.
Un muy buen hotel, silencioso, limpio, personal amable, super bien ubicado y bien de precio para ser Sydney, volvería sin dudarlo
6 nachten verbleven in september 2019
Reactie van Manasa op 1 okt 2019
Dear Manuel, Thank you for choosing to stay at the Cambridge Hotel Sydney and for taking the time to give us your feedback. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation for when we reopen. Cambridge Hotel is closed to undertake refurbishment from 1st of October. Thank you for your support and we look forward to welcoming you back to our new and improved Cambridge hotel in 18-24 months. In the meantime why not try our sister property, ADGE Apartments Hotel www.adgehotel.com.au Warm regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Manasa op 1 okt 2019
Dear guest, Thank you for choosing to stay at the Cambridge Hotel Sydney and for taking the time to give us your feedback. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation for when we reopen. Cambridge Hotel is closed to undertake refurbishment from 1st of October. Thank you for your support and we look forward to welcoming you back to our new and improved Cambridge hotel in 18-24 months. In the meantime why not try our sister property, ADGE Apartments Hotel www.adgehotel.com.au Warm regards

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
フロント受付とルームサービス対応は素晴らしかった
5 nachten verbleven in september 2019
Reactie van Manasa op 1 okt 2019
Dear guest, Thank you for choosing to stay at the Cambridge Hotel Sydney and for taking the time to give us your feedback. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation for when we reopen. Cambridge Hotel is closed to undertake refurbishment from 1st of October. Thank you for your support and we look forward to welcoming you back to our new and improved Cambridge hotel in 18-24 months. In the meantime why not try our sister property, ADGE Apartments Hotel www.adgehotel.com.au Warm regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are lovely, service is extremely efficient, the location is unbeatable. A fantastic, modern hotel. I'll miss it while it's shut for renovation.
1 nacht verbleven in september 2019
Reactie van Manasa op 1 okt 2019
Dear guest, Thank you for choosing to stay at the Cambridge Hotel Sydney and for taking the time to give us your feedback. We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation for when we reopen. Cambridge Hotel is closed to undertake refurbishment from 1st of October. Thank you for your support and we look forward to welcoming you back to our new and improved Cambridge hotel in 18-24 months. In the meantime why not try our sister property, ADGE Apartments Hotel www.adgehotel.com.au Warm regards

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
Liked the clean rooms, minimal design and easy to use facilities
1 nacht verbleven in september 2019
Reactie van Manasa op 25 sep 2019
Dear guest, Thank you for taking your time and letting us know about your recent stay with us at the Cambridge Hotel Sydney. We are pleased to hear you had a enjoyable stay and you appreciated the level of cleanliness maintained in the room. We are delighted our simple and well-equipped rooms were ideal for you. We highly value your feedback and look forward in welcoming you back in the near future. Warm regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Fiona op 20 sep 2019
Dear Guest, thank you for your recent stay and for taking the time to sharing your Cambridge Hotel experience. It’s pleasing to see that your overall experience with us was great. Thank you for the sharing, Cambridge Hotel team look forward to welcoming you back again in the near future. Warm regards

8/10 – Goed

Jay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice place. Appreciated they have laundry facilities that we could do our own wash. The staff was always friendly and helpful. Lots of nice restaurants within walking distance.
5 nachten verbleven in september 2019
Reactie van Fiona op 19 sep 2019
Dear Jay, thank you for your recent stay and for taking the time to sharing your Cambridge Hotel experience. It’s pleasing to hear that you had an enjoyable stay with us and found the hotel’s facilities met your needs; we are also very happy that you enjoyed the hotels in the heart of Surry Hills’ location to explore this suburb’s vibrant dining opportunities, and our team are appreciated your kind words, thank you again for the sharing, we look forward to welcoming you back again in the near future. Warm regards

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, view, room. Clean room. Lift a little noisy.
1 nacht verbleven in september 2019
Reactie van Fiona op 19 sep 2019
Dear Guest, thank you for your recent stay and for taking the time to sharing your Cambridge Hotel experience. It’s pleasing to see that your overall experience with us was great. We are happy that you enjoyed our convenient location, great view and high standard of cleanliness. I have noticed your comment that you experienced noise from the lift, in the future stays, please request a room away from the lift, our team are always try their best to allocate a room to meet your needs. Thank you for the sharing, Cambridge Hotel team look forward to welcoming you back again in the near future. Warm regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
가격대비 아주 만족스러운 호텔이였습니다. 근처 아름답고 아기자기한 카페들도 많아서 좋았고 센트럴역, 달링하버, 차이나타운 모두 도보로도 이동 가능한 거리입니다. 잘 쉬었다가 갑니다.
3 nachten verbleven in september 2019
Reactie van Fiona op 19 sep 2019
Dear Guest, thank you for your recent stay and for taking the time to reviewing our hotel. We are happy to know that you had an enjoyable stay with us and enjoyed every element of your stay and appreciated our great value for money accommodation, we are also very happy that you enjoyed the hotels in the heart of Surry Hills’ location to explore this suburb’s vibrant dining opportunities. Thank you for taking the time to review your stay, Cambridge Hotel team look forward to welcoming you back again in the near future. Warm regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Fiona op 13 sep 2019
Dear Guest, thank you for your recent stay and for taking the time to reviewing our hotel. We are happy to know that you had an enjoyable stay with us and enjoyed every element of your stay. Thank you for taking the time to review your stay, Cambridge Hotel team look forward to welcoming you back again in the near future. Warm regards

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
バスを使わなければ行けないので、少し大変
1 nacht verbleven in augustus 2019
Reactie van Fiona op 13 sep 2019
Dear Guest, thank you for your recent stay and for taking the time to sharing your feedback with us. It’s pleasing to hear that your overall experience with us was great. However, it’s disappointing to see that you found the hotel’s location was not to your liking. Cambridge hotel to be located in the heart of Surry Hills, which easy access to Sydney CBD and most of Sydney prominent attractions in walking distance or public transports, in fact, many guests enjoy the scenic walk from hotel through Hype Park to Circular Quay, I am sorry to hear that it was not to your liking. Than you again for the sharing, we look forward to welcome you back in the near future. Warm regards

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very central and close to where I needed to be, but not on a noisy road so great for sleeping. The bed was very comfortable and bathroom was clean and new-looking. I had a nice view from the 8th floor too! Tea and coffee in the room would have been nice, but overall very happy.
1 nacht verbleven in september 2019
Reactie van Fiona op 10 sep 2019
Dear Guest, Thank you for choosing to stay with us and for taking the time to sharing your Cambridge experience. It’s great to hear that your stay with us was great. It’s pleasing to know that you found our location was convenient, we are very lucky to be located in the heart of Surry Hills, in the heart of Surry Hills which easy access to Sydney CBD and most of Sydney prominent attractions. It is always pleasure to hear guest had a thoroughly enjoyable stay with us. Thank you for your wonderful sharing, we look forward to welcoming you back in the near future. Warm regards

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Room Facilities were a bit tired. Location Excellent
1 nacht verbleven in augustus 2019
Reactie van Fiona op 10 sep 2019
Dear Guest, Thank you for sharing your recent Cambridge Hotel experience. its’ great that you enjoyed our convenient location which in heart of Surry Hills’s location while enjoying Surry Hills’ vibrant dining opportunities, it is easy access to Sydney CBD and most of Sydney prominent attractions. Keeping hotel’s facilities updated is an important part of improving our service, thank you for your feedback, I am glad to inform you that Cambridge Hotel will be renovated from next month, we look forward to welcoming you back to enjoy the updated facilities when it is completed. Warm regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very nice and check in was fast i loved the lobby and the location is pretty good
1 nacht verbleven in augustus 2019
Reactie van Fiona op 2 sep 2019
Dear Guest, Thank you for sharing your recent Cambridge Hotel experience. We are so happy that you enjoyed all elements of your stay especially our service exceeded your expectations. It is always pleasure to hear guest had a thoroughly enjoyable stay with us. Thank you for your wonderful sharing, we look forward to welcoming you back in the near future. Warm regards

8/10 – Goed

SHU

Positief: Netheid
2 nachten verbleven in augustus 2019
Reactie van Fiona op 2 sep 2019
Dear Shu, Thank you for sharing your recent Cambridge Hotel experience. We are happy that your overall experience was great. Our team are always strive the highest level of guest satisfaction, there is anything we could do to make your future stay more comfortable, please let us know. We look forward to welcoming you back in the near future. Warm regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019
Reactie van Fiona op 2 sep 2019
Dear Guest, thank you for your recent stay and for taking the time to sharing your Cambridge Hotel experience. It’s pleasing to see that your overall experience with us was great. Thank you for the sharing, Cambridge Hotel team look forward to welcoming you back again in the near future. Warm regards

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Fiona op 10 sep 2019
Dear Wayne, Thank you for sharing your recent Cambridge Hotel experience. We are so happy that you enjoyed all elements of your stay. It is always pleasure to hear guest had a thoroughly enjoyable stay with us. Thank you for your wonderful sharing, we look forward to welcoming you back in the near future. Warm regards

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Friendly staff. Very clean room. I would be happy to stay there again.
1 nacht verbleven in augustus 2019
Reactie van Fiona op 30 aug 2019
Dear Guest, thank you for your recent stay and for taking the time to sharing your Cambridge Hotel experience. It’s pleasing to see that our friendly and high standard of cleanliness lived up to your expectation, we are also so happy to you will stay with us again. Thank you for the wonderful sharing, Cambridge Hotel team look forward to welcoming you back again in the near future. Warm regards

8/10 – Goed

Itokawa, 東京都

Positief: Personeel en service
部屋もひろく、スタッフが24時間対応で便利でした。
3 nachten verbleven in augustus 2019
Reactie van Fiona op 2 sep 2019
Dear Itokawa, thank you for your recent stay and for taking the time to sharing your Cambridge Hotel experience. It’s pleasing to see that our staff lived up to your expectation and you loved our spacious room. Thank you for the wonderful sharing, Cambridge Hotel team look forward to welcoming you back again when you next visit Sydney. Warm regards

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Staffs is not very friendly nor they are pleasing or welocming
5 nachten verbleven in augustus 2019
Reactie van Fiona op 30 aug 2019
Dear Guest, Thank you for sharing your feedback with us about your recent stay. It’s disappointing to hear that your stay was below your expectation. Cambridge hotel is known for its warm welcome and exceptional service to our guests, so it is trouble us that you did not experience this on this occasion, we appreciate your feedback and has been undertaking investigation to understand what happened; more training course will be carried out to make sure all team members are in same level to hold up Cambridge exceptional service. We value guest feedback in every instance, it’s vital in helping us to improve our service and develop our accommodation, thank you again, and I hope we are able to welcome you back to have a true Cambridge warm welcome and exceptional service in the future. Warm regards

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van Fiona op 29 aug 2019
Dear Guest, thank you for your recent stay and for taking the time to sharing your Cambridge Hotel experience. It’s pleasing to see that your overall experience with us was great. Thank you for the sharing, Cambridge Hotel team look forward to welcoming you back again in the near future. Warm regards

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was not happy with paying for a night that I wasn’t even sleeping there for. I can’t predict flight cancellations. Not happy at all
2 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
Proximity with main sights Easy access to transports
5 nachten verbleven in augustus 2019
Reactie van Fiona op 27 aug 2019
Dear Guest, Thank you for sharing your recent Cambridge Hotel experience. We are so happy that you enjoyed all elements of your stay especially our convenient location. We are lucky to be located in the heart of Surry Hills which easy access to Sydney CBD and most of Sydney prominent attractions while enjoying Surry Hills vibrant café, restaurants and pubs environment. It is always pleasure to hear guest had a thoroughly enjoyable stay with us. Thank you for your wonderful sharing, we look forward to welcoming you back in the near future. Warm regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2019
Reactie van Fiona op 26 aug 2019
Dear Guest, Thank you for sharing your recent Cambridge Hotel experience. We are happy that your overall experience was great. Our team are always strive the highest level of guest satisfaction, there is anything we could do to make your future stay more comfortable, please let us know. We look forward to welcoming you back in the near future. Warm regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good service
Very best service including can leave luggage before check in , good service that the staff help us to take the luggage to the room when we back to check in at night. And there is a air bus to the airport A$ 16, it is very good service. And received the name tag on the chocolate bar when we check out, very sweet.
2 nachten verbleven in augustus 2019
Reactie van Fiona op 26 aug 2019
Dear Guest, Thank you for sharing your recent Cambridge Hotel experience. We are so happy that you enjoyed all elements of your stay especially our service exceeded your expectations. It is always pleasure to hear guest had a thoroughly enjoyable stay with us. Thank you for your wonderful sharing, we look forward to welcoming you back in the near future. Warm regards

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
I absolutely loved all the colour and the lights! Especially in the elevators, and the coloured carpet downstairs.
3 nachten verbleven in augustus 2019
Reactie van Fiona op 29 aug 2019
Dear Guest, Thank you for sharing your recent Cambridge Hotel experience. We are so happy that you enjoyed all elements of your stay especially you loved our internal decor. It is always pleasure to hear guest had a thoroughly enjoyable stay with us. Thank you for your wonderful sharing, we look forward to welcoming you back in the near future. Warm regards

8/10 – Goed

hyojin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
It's good!!! : )
체크인 시간보다 일찍 도착했는데 확인후 바로 안내해주셔서 너무 고마웠다. 직원분들이 전반적으로 모두 친절하시고 항상 상태를 봐주시느라 노력하셨다 다음번에 호주 방문시에도 이곳을 방문하고 싶다.
3 nachten verbleven in augustus 2019
Reactie van Fiona op 22 aug 2019
Dear Hyojin, Thank you for sharing your recent Cambridge Hotel experience. We are delighted that your overall experience with us was great. We are glad that you were happy with our service. Thank you for your feedback and we look forward in welcoming you back for another outstanding stay with us at the Cambridge. Warm regards

6/10 – Redelijk

Fan Ming Alex

Negatief: Netheid, personeel en service
I will never come back again!
5 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019
Reactie van Fiona op 22 aug 2019
Dear Guest, Thank you for sharing your Cambridge Hotel experience. We are so happy that you enjoyed all elements of your stay. It is always pleasure to hear guest had a thoroughly enjoyable stay with us. Thank you for your wonderful sharing, we look forward to welcoming you back in the near future. Warm regards

10/10 – Uitstekend

Ash

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Fiona op 22 aug 2019
Dear Ash, So pleased to know that you enjoyed your stay, and thanks for taking the time to give us your feedback. It is great to hear that your experience with us was 10 out of 10. Cambridge staff work very hard to ensure that the guests have a comfortable stay. Your positive feedback is a great boost for all of us, thank you again, we look forward to welcoming you back again in the near future. Warm regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Nice enough room, however shower head was useless and the water noise was loud in the bedroom
2 nachten verbleven in augustus 2019
Reactie van Fiona op 22 aug 2019
Dear Guest, Thank you for sharing your feedback with us. It’s pleasing to know that our room lived up to your expectation. However, I am sorry to hear that there was maintenance issue in your room, thank you for letting us know and our Maintenance has rectified it. Please note our reception is 24 available, if there is anything we could do to improve your stay, our team will action straight away. Thank you again, we look forward to welcoming you back again in the near future. Warm regards

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van Fiona op 14 aug 2019
Dear Guest, Thank you for taking the time to rate your stay with us. It’s disappointing to see that your stay was less than ideal on this occasion. Our team are always strive to achieve the highest level of guest satisfaction, if there is anything we could do to make your future stay more comfortable, please let us know, and we value guest feedback in every instance, it’s vital in helping us to improve our service. Thank you again, I hope we are able to welcome you back in the future. Warm regards

6/10 – Redelijk

Harold

Positief: Netheid, personeel en service
Whilst the room we were given on our second day was fine the first was claustrophobic.
2 nachten verbleven in augustus 2019
Reactie van Fiona op 14 aug 2019
Dear Harold, Thank you for staying with us and for taking the time to give us feedback. Our team are always strive to achieve the highest level of guest satisfaction and we are always try their best to allocate the best available room to our guest based on the guest booked, it’s great to hear that you were happy with your second room. Thank you for your feedback, we look forward to welcoming you back in the near future. Warm regards

8/10 – Goed

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
I loved this place, it had everything I needed, big room with a comfy couch, TV and good area to go and see things Bed was a bit hard for my liking, but that's about the only thing I can knock it for.
3 nachten verbleven in juli 2019
Reactie van Fiona op 12 aug 2019
Dear Karen, Thank you for your recent stay and for taking the time to review our accommodation. It’s great to see every element of your stay given 10 out of 10 marks, especially our spacious room and the convenient location, your feedback regarding the bed has been shared with the Executive Housekeeper, thank you for your feedback. Your positive feedback motivate all of us to keep working hard to improve our standard of service and hospitality, Thank you again, we look forward to welcoming you back in the near future. Warm regards

2/10 – Ontzettend slecht

ken

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I've choosed this place base on review on expedia. I got disappointed when i saw condition of place which was dirty they even didn't change the bed sheet i would not recommend this place it is overpriced and dirty
4 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Car parking was terrible. Tight and close to dangerous
1 nacht verbleven in augustus 2019
Reactie van Fiona op 12 aug 2019
Dear Guest, Thank you for sharing your recent Cambridge Hotel experience with us. It’s wonderful to hear that your stay was great except the car park facility was less than ideal. Our car park space are tight for large vehicles, I apologise for the inconvenience caused, for the future stay, our Front Desk can make alternative arrangements should you require more spacious car-parking. Thank you again, we look forward to welcoming you back in the near future. Warm regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very safe neighborhood and great location for walking/seeing most of the city. Rooms were very clean and service was great.
4 nachten verbleven in augustus 2019
Reactie van Fiona op 12 aug 2019
Dear Guest, thank you for taking the time to sharing your recent Cambridge Hotel experience. It’s great that your stay with us was a great one and we are delighted that you loved our convenient location. Thank you for your praise for our dedicated team, positive feedback like yours motivate our team to work hard to uphold Cambridge Hotel exceptional service, thank you for the sharing, we look forward to welcoming you back again in the near future. Warm regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
5 nachten verbleven in juli 2019
Reactie van Fiona op 7 aug 2019
Dear Guest, It’s great to hear that you had a great stay with us at Cambridge Hotel Sydney. Your positive feedback motivate all of us to keep working hard to improve our standard of service and hospitality. Thank you again, we look forward to welcoming you back again very soon. Warm regards

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Posizione tranquilla ma a 10 minuti a piedi dalle vie principali. Struttura moderna
7 nachten verbleven in juli 2019
Reactie van Fiona op 6 aug 2019
Dear Guest, thank you for your recent stay and for taking the time to sharing your Cambridge Hotel experience. It’s pleasing to see that your overall experience with us was great, and enjoyed the tranquil and convenient location of the hotel. Thank you for the sharing, Cambridge Hotel team look forward to welcoming you back again in the near future. Warm regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
3 nachten verbleven in juli 2019
Reactie van Fiona op 6 aug 2019
Dear Guest, Thank you for choosing to stay with us and for taking the time to rate your Cambridge experience. It’s great to hear that your overall experience with us was great, our team are always to their best to achieve the highest level of guest satisfaction, if there is anything we can do to make your stay more comfortable, please let us know. We look forward to welcoming you back again in the near future. Warm regards

4/10 – Matig

BC

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
room 313 with two single beds was more 3 star. bathroom had been painted over tiles and bench top some time ago and looked ordinary and was peeling off on the benchtop. cheap reno. staff are really good though
1 nacht verbleven in juli 2019
Reactie van Fiona op 6 aug 2019
Dear BC, Thank you for sharing your feedback with us on your recent stay at Cambridge Hotel Sydney. It's disappointing to know your stay was less than ideal due to the bathroom paint condition. We take guest feedback very seriously and your comment are not exception. Keeping hotel’s facilities updated is an important part of improve our service and develop our accommodation, only through guest feedback that we know where we are doing right and where we need to improve, I have passed on your feedback to the Building Manager, thank you again, , I hope we are able to welcome you back in the future. Warm regards