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Beoordelingen van Harbour Rocks Hotel

5 out of 5
Harbour Rocks Hotel
34-52 Harrington Street, The Rocks, NSW

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 566 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 276 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 109 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 1001 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Nico

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel op perfecte locatie
Perfecte locatie voor het ontdekken van Sydney. Leuk Hotel in de oude koloniale wijk "Rocks" met leuke bars en restaurants. 1 groot nadeel is de hoge prijs die men moet betalen voor het parkeren van een huurauto. € 50,- per dag is toch wel een hoop geld. De kamers in het hotel niet al te groot maar voldoende. De badkamer echter heel erg klein. Mensen die iets groter van postuur zijn zullen moeite hebben om de douche te kunnen gebruiken. Wifi moet tegen relatief hoge prijs worden bijgeboekt.
Reactie van laurenj op 9 mei 2018
Dear Nico, Thank you so much for your review on Hotels.com. It is a pleasure to receive positive feedback about our location. We hope we can welcome you back soon! Regards Lauren Job General Manager

10/10 – Uitstekend

Felicia

Reisde met familie
Great place. Outstanding location. And our room was huge with a giant private deck and epic views of the harbour and opera house.
4 nachten verbleven in april 2024
Reactie van Diego Lehmkuhl op 22 apr 2024
Dear Felicia,Thank you very much for taking the time to write a review following your recent visit to Harbour Rocks Hotel.We are delighted to read that you enjoyed our privileged location in the heart of Sydney as the overall ambience and spectacular views from our penthouse.We would be more than happy to be able to welcome you back in the not too distant future !Yours sincerelyDiego LehmkuhlFront Office Manager

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A little hidden gem! Perfect location. We loved everything about this hotel. The staff were so kind and hospitable. I will definitely be coming back here again for another staycation. Thank you
2 nachten verbleven in april 2024
Reactie van Diego Lehmkuhl op 22 apr 2024
Dear Lisa,Thank you very much for taking the time to write a review after your recent stay at Harbour Rocks Hotel.It is our pleasure to make you feel at home and your kind words are our greatest reward.We are looking forward to welcoming you again during your next visit to Sydney!Yours sincerely,Diego LehmkuhlFront Office Manager

10/10 – Uitstekend

david

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very old hotel but well kept. Staff were excellent. The hotel does not have an elevator but staff took and retrieved luggage using a small service elevator
1 nacht verbleven in april 2024
Reactie van Diego Lehmkuhl op 15 apr 2024
Dear David,We would like to thank you for staying with us at Harbour Rocks Hotel and for sharing such positive feedback.We take great care in providing top-notch service and there's nothing more important to us than the happiness of our guests. Your kind feedback really boosts the morale of the team and motivates them to continue exceeding guest expectations in the future.Thank you again for visiting us and we all look forward to your next stay with us at The Rocks.Best regards,Diego Lehmkuhl Front Office Manager

10/10 – Uitstekend

Emely

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were top notch. Love the location. Would come back to this property anytime!
3 nachten verbleven in maart 2024
Reactie van Diego Lehmkuhl op 8 apr 2024
Dear EmilyWe would like to thank you for your wonderful feedback following your recent stay at Harbour Rocks Hotel.We are delighted to hear that you loved our location at the heart of The Rocks. Our team works hard to ensure that every guest feels welcomed and well taken care of during their visit.Thank you again for choosing Harbour Rocks Hotel and we look forward to welcoming you back for another unforgettable experience.Best regards,Diego Lehmkuhl Front Office Manager

10/10 – Uitstekend

Josee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cosy Hotel! Conveniently located! Check in a little difficult if u have a car; no reserve space!
3 nachten verbleven in maart 2024
Reactie van Diego Lehmkuhl op 15 apr 2024
Dear Josee,We would like to thank you for staying with us at Harbour Rocks Hotel and for sharing such a wonderful review of your experience.It was our pleasure to have you as our guest and we look forward to welcoming you back very soon.Best regards,Diego Lehmkuhl Front Office Manager

8/10 – Goed

Helen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location...right around the corner from Sydney Harbour...very nice hotel...comfortable and cozy....staff were nice too
4 nachten verbleven in maart 2024
Reactie van Diego Lehmkuhl op 15 apr 2024
Dear Helen,First of all, we would like to thank you very much for your recent stay at Harbour Rocks Hotel.We are thrilled everything exceeded your expectations and you had a memorable and authentic The Rocks experience with us. Your praises about our comfortable and quiet accommodations and attentive staff are a joy to read.Thank you again for your kind review and we all look forward to welcoming you back soon.Best regards,Diego LehmkuhlFront Office Manager

6/10 – Redelijk

Brian

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was everything. Dylan was also super nice and friendly. The rest of the staff were so-so. The carpet in room 102 was filthy. I would not go back.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Courtney

4 nachten verbleven in februari 2024

10/10 – Uitstekend

vernon

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Adrienne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Superb location in The Rocks. Close to multiple restaurants and shopping as well as Circular Quay. The staff of the hotel went above and beyond to accommodate us. Would definitely stay again.
2 nachten verbleven in februari 2024

6/10 – Redelijk

david

Reisde met partner
Positief: Personeel en service
Rooms need a little TLC. The staff were polite and professional. Not the best value for money
1 nacht verbleven in februari 2024

8/10 – Goed

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's an older, unique boutique hotel with a lot of history, capturing the feel and mood of the historic Harbor Rocks neighborhood..
2 nachten verbleven in februari 2024

10/10 – Uitstekend

scott, ramsey

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, service and easy access to the cruise ship. Thank you for your hospitality
1 nacht verbleven in februari 2024

4/10 – Matig

Robert

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Greg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was smaller than some of the hotels in the area. It was quiet and the staff was excellent. The room was adequate for our needs. It was a little more expensive. The ambiance of the hotel was nice. I will stay there again the next time I am in Sydney.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Erin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best bed in Aus
We only stayed one night here, but the location was fabulous, the room was charming, and it was the most comfortable bed we slept on during the whole 14 nights we were in Australia. Next time we go back to Sydney we are definitely staying here.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceeded expectations by far. Great place and location
2 nachten verbleven in januari 2024

6/10 – Redelijk

Susan

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Maintenance is lacking
1 nacht verbleven in januari 2024

8/10 – Goed

Mark

Reisde met partner
Positief: Voorzieningen
Nice old character hotel. Clean and tidy, a carpet vac wouldn’t go amiss Staff engaged politely on arrival Bar very quiet on an evening Extraction unit in the bathroom was poor to useless
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Expensive price for very poor stay
Full of mosquitoes, terrible old bed and stuffy, small rooms, for a very high price. The service however, was excellent, friendly and professional staff.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

morten

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
When Hotel and Hotels dont care
Our rooms was down graded and we where not advised until arrival. was offered a small discount through Hotels.com Sucks. will not use Hotels.com ever again. Thanks all for ruining our Australian vacation
4 nachten verbleven in december 2023

10/10 – Uitstekend

Jayne

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good headquarters for the fireworks. Close to transit. Opera House and sea wall.
3 nachten verbleven in december 2023

4/10 – Matig

Sanghun

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

4/10 – Matig

Sanghun

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
좁고 불편하며, 조식도 형편없다. 건물이 문화유산으로 등재 되어 가성비가 대단히 낮다.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Renee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

6/10 – Redelijk

Laura

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Lovely heritage rooms & feel.A little disappointed the Movies weren’t accessible on our TV & Tahim Terrace was wet but can’t control the weather. Loved Crepe Suzette & location brilliant, so close to all The Rocks & Quay.
1 nacht verbleven in december 2023

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Totally charming property and refreshingly unique, not just a hotel room.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Cassandra

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location at The Rocks, eats walk to restaurants, pubs, Circular Quay and light rail
2 nachten verbleven in december 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

6/10 – Redelijk

Martin

Reisde met familie
Positief: Netheid
Transactional communication made it feel impersonal won’t stay here again
1 nacht verbleven in november 2023

10/10 – Uitstekend

jim

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, friendly and helpful staff,room was nice.
3 nachten verbleven in november 2023

6/10 – Redelijk

JOERG

Positief: Netheid, personeel en service
Zimmer 1.OG etwas laut von der Straße /Crêperie alle Fenster versiegelt keine Frischluft nur AC Frühstück sehr lecker wenn es endlich serviert wird, Organisation total überfordert und kompliziert, Super zentral gelegen Überzahlt
5 nachten verbleven in november 2023
Reactie van Violeta Seng op 16 nov 2023
Lieber Jörg, vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Ihr Feedback ist uns sehr wichtig! Aufgrund der Beschaffenheit des denkmalgeschützten Gebäudes verfügen leider nicht alle Zimmer außer der Harbour View Suite über offene Fenster.Bitte entschuldigen Sie sich aufrichtig für das Frühstück. Wir untersuchen dieses Problem derzeit, um zu verhindern, dass es in Zukunft auftritt. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen.

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean and comfortable, the staff was kind and helpful, and the breakfast was delicious. If we are ever back in Sydney we will be coming here for sure.
1 nacht verbleven in november 2023
Reactie van Violeta Seng op 16 nov 2023
Dear Jennifer, thank you for taking the time to share your feedback. Your feedback is very important to us! We will pass your compliments onto our staff. We hope to welcome you back to our hotel very soon!

8/10 – Goed

Chris

Reisde met partner
Positief: Netheid, personeel en service
It’s in a great location, lots of restaurants within 2 min walk, only 5 minute walk to the wharf for spectacular views of the harbour bridge and opera house whilst dining at award winning restaurants. Rooms were a bit dated and not soundproof. Beds were comfortable. Staff however were outstanding, very accommodating.
2 nachten verbleven in oktober 2023
Reactie van Violeta Seng op 16 nov 2023
Dear Chris, thank you for taking the time to share your feedback. Your feedback is very important to us! We are glad you enjoyed our convenient location and will pass your compliments onto our staff. We have recently changed hotel ownership and I will pass on your comments to our management team to help move this project forward. We hope to welcome you back to our hotel very soon!

8/10 – Goed

richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff, and the breakfast included was exceptional.
4 nachten verbleven in oktober 2023
Reactie van Violeta Seng op 16 nov 2023
Dear Richard, thank you for taking the time to share your feedback. Your feedback is very important to us! We will pass your compliments onto our staff. We hope to welcome you back to our hotel very soon!

10/10 – Uitstekend

Somer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location near restaurants, sites, transportation. Hotel staff very accommodating c
3 nachten verbleven in oktober 2023
Reactie van Violeta Seng op 16 nov 2023
Dear Somer, thank you for taking the time to share your feedback. Your feedback is very important to us! We will pass your compliments onto our staff. We hope to welcome you back to our hotel very soon!

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anniversary Stay
Had a lovely Anniversary Stay, staff were amazing and a brilliant location. Couldn't recommend it highly enough.
1 nacht verbleven in oktober 2023
Reactie van Violeta Seng op 13 okt 2023
Dear Matthew, thank you for taking the time to share your feedback. Your feedback is very important to us! We hope to welcome you back to our hotel very soon!

10/10 – Uitstekend

Toni

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, handy to everything in the CBD.
1 nacht verbleven in september 2023
Reactie van Violeta Seng op 3 okt 2023
Dear Toni, thank you for taking the time to share your feedback. Your feedback is very important to us! We hope to welcome you back to our hotel very soon!

10/10 – Uitstekend

HYUNJOONG

4 nachten verbleven in september 2023
Reactie van Violeta Seng op 3 okt 2023
Dear Hyunjoong, thank you for taking the time to share your feedback. Your feedback is very important to us! We hope to welcome you back to our hotel very soon!

10/10 – Uitstekend

Erika

Positief: Voorzieningen
The staff is just kind, wonderful and wonderful!
4 nachten verbleven in september 2023
Reactie van Violeta Seng op 27 sep 2023
Dear Erika, thank you for taking the time to share your feedback. Your feedback is very important to us! We hope to welcome you back to our hotel very soon!

10/10 – Uitstekend

Ash

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic! Warm staff and cosy rooms
2 nachten verbleven in september 2023
Reactie van Violeta Seng op 25 sep 2023
Dear Ash, thank you for taking the time to share your feedback. Your feedback is very important to us! We hope to welcome you back to our hotel very soon!

6/10 – Redelijk

Timothy

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Great old property. Professional, helpful and friendly staff. Significntly overpriced for the size of the room. Air conditioning didnt work and the blinds on the windows were faulty. Which id surprising considering the charge.
1 nacht verbleven in september 2023
Reactie van Violeta Seng op 19 sep 2023
Dear Timothy, thank you for taking the time to share your feedback. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your concerns and prevent future occurrence. We hope to welcome you back to our hotel very soon!

10/10 – Uitstekend

Takayuki

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
コンビニも近く何よりもレトロなホテルで少し歩くとサーキュラーキーなので夜景が抜群に綺麗です
1 nacht verbleven in september 2023
Reactie van Violeta Seng op 19 sep 2023
Thank you for taking the time to share your feedback. Your feedback is very important to us! We hope to welcome you back to our hotel very soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Violeta Seng op 19 sep 2023
Thank you for taking the time to share your feedback. Your feedback is very important to us! We hope to welcome you back to our hotel very soon!

10/10 – Uitstekend

Eleisha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very comfortable stay, great location super friendly staff and convenient parking across the road.
1 nacht verbleven in september 2023
Reactie van Violeta Seng op 19 sep 2023
Thank you for taking the time to share your feedback. Your feedback is very important to us! We will pass your compliments onto our staff. We hope to welcome you back to our hotel very soon!

8/10 – Goed

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place. I’m not keen on stairs. I did understand stairs would be on the menu. I’d stay again, it’s convenient parking is close by, plenty of food choices in the area. I didn’t have a suitcase which was good as it would have been difficult to lug it up the stairs. The staff did offer to carry my luggage (had I had any) which was good.
1 nacht verbleven in augustus 2023
Reactie van Violeta Seng op 19 sep 2023
Dear Jeffrey, thank you for taking the time to share your feedback. Your feedback is very important to us! We hope to welcome you back to our hotel very soon!

8/10 – Goed

Joan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommended
Thd hotel is very well located, a short walk from Circular Quay. Our room was very comfortable and we had a little view of the top of the Opera House. The staff were exceedingly welcoming and efficient. A little problem with the TV was solved by changing rooms. Proper coffee (either a little plunger or a pod machine) would have been very welcome. Instant coffee is mot a substitute for the real thing, particularly in a boutique hotel.
4 nachten verbleven in augustus 2023
Reactie van Violeta Seng op 19 sep 2023
Dear Joan, thank you for taking the time to share your feedback. Your feedback is very important to us! We will pass your compliments onto our staff and share your suggestion to management for future consideration. We hope to welcome you back to our hotel very soon!

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy Traveller
Overall the stay was fantastic. Beautiful building, amazing staff, comfy spacious room, very close to The Rocks markets and restaurants (1,2,3). The hotel restaurant Tayim is a must go for dinner, nice ambiance, great service and beautiful food. Early bookings essential, a popular place (4,5,6). The crepe restaurant is nice for breakfast, also a popular place (7,8).
1 nacht verbleven in juli 2023
Reactie van Violeta op 31 jul 2023
Dear Gary, thank you for your feedback from your recent stay here with us at the Harbour Rocks Hotel. We are very glad you enjoyed your time with us and your feedback serves as such an incredible encouragement to all our staff here at the hotel. We hope we get the chance to welcome you back again in the future and we look forward to providing another wonderful experience at our hotel.

10/10 – Uitstekend

Ken

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love the Hotel
Great staff. Smooth check in. Comfy bed. A perfect small hotel. I picked the hotel because of its location. It buzzes at night surrounded buy restaurants and bars, and two minutes walk and you are on central quay. I normally stay in The Four Seasons or The Shangri-La. This was much more fun.
3 nachten verbleven in juli 2023
Reactie van Violeta op 31 jul 2023
Dear Ken, thank you for your feedback from your recent stay here with us at the Harbour Rocks Hotel. We are very glad you enjoyed your time with us and your feedback serves as such an incredible encouragement to all our staff here at the hotel. We hope we get the chance to welcome you back again in the future and we look forward to providing another wonderful experience at our hotel.