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Beoordelingen van Hotel Harry, Ascend Hotel Collection

3.5 out of 5
Hotel Harry, Ascend Hotel Collection
40-44 Wentworth Avenue, Surry Hills, NSW

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 59 van 259 beoordelingen" "
Gastenscore: 8 - Goed. 107 van 259 beoordelingen" "
Gastenscore: 6 - Redelijk. 51 van 259 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 259 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 259 beoordelingen" "

7,4/10

Netheid

7,4/10

Personeel en service

7,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Alan, Goleta

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Unfortunately, the room had a strong chemical odor (new carpeting I was told put in during the pandemic) and was also musty/mildewy. Left the following morning physically ill. The manager on duty tried to help, but he had no real options. If you have any sort of allergies, this is not the place for you.
1 nacht verbleven in maart 2024

8/10 – Goed

Melinda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

8/10 – Goed

Bryan

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
房間有點老舊，跟相片比不一樣 乾濕分離沒有很好，水壓/熱水普通 不要太早到，會找不到員工開門，要等餐廳員工工作才能寄存行李 位置是很好，員工亦很友善，也不會太吵
1 nacht verbleven in september 2023

8/10 – Goed

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was a great base to the capital theatre as well as great food.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Mitch

1 nacht verbleven in september 2023

4/10 – Matig

MARK

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Was charged twice for the room as they couldn’t see my payment through this website. $150 room became a $300 room. Not happy about that at all.
1 nacht verbleven in september 2023
Reactie van Hotel Manager op 12 sep 2023
Hi Mark,Thank you for your time leaving us a review.Our sincere apologies for your bad experience staying with us.We had system problems and unfortunately, the information that you had paid for your reservation to Wotif was not clear in our system.I have request a refund to Wotif as we have never charged them for your reservation.A refund will be process whitin 7-10 days and you will be notify via email onde the refund is processed.Again, our sincere apologies for the inconvenience.Hope you give us another chance to host you in the future.If you would like to further discuss this, please email us on stay@hotelharry.com.auKind Regards,Hotel Manager

8/10 – Goed

JANETIAN

Reisde met een groep
Positief: Netheid
The hotel location is superb right in Surry Hills, walking distance to a lot of good cafes and restaurants. My friend and I like being able to walk around and head back up for an afternoon break. The only thing that I think travellers intending to book here is to take note they have a very lively restaurant/bar downstairs and the music got really loud in the evening during my stays (Thursday nights to Saturday nights). We stayed on 2nd floor and right above it so took a while to sleep. If you would prefer a quiet night rest maybe not here. Also if there are better shower partition in the bathroom that will be great as the floor gets really wet.
3 nachten verbleven in september 2023

10/10 – Uitstekend

Neil

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Not Provided

2 nachten verbleven in april 2023

8/10 – Goed

Jaemes

1 nacht verbleven in maart 2023

6/10 – Redelijk

Aubrey

Good location, very busy pub style restaurant, evenings, rooms need an urgent upgrade, for the price !!!!!!!!
4 nachten verbleven in maart 2023

8/10 – Goed

Troy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ne aware it is a pub and some nights have loud music. If staying in there is no full tange of stations to watch. Good food and a great bar
2 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

Melissa

Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Stayed in room 216 which has a loft-style layout but with a winding and narrow wooden staircase. I'm unsure why I was allocated this room when it seemed like the majority of other rooms were vacant. There's no water connection upstairs, you need to trek up and down the staircase just to fill the kettle. The worst thing about the stay was how many things didn't work or weren't provided. I wasn't given bath towels, only a hand towel to dry myself with. There weren't any hotel staff clocked on when I discovered this at 8am. After an earlier check in during daylight hours, I arrived back at my hotel late at night to find out that the upstairs ceiling lights don't work. The two lamps in the room didn't work either. Decided to turn on the TV for background light, it also didn't work despite changing the cord on different power outlets. I had to use my phone torch to go up and down the dodgy stairs to the toilet in the middle of the night. I gave up and tried to get some sleep instead, only to discover I didn't have pillow cases. Just 4 pillows with the pillow protector slips on them. Checked out the following morning at 8.30am to find the pub still shut up and in pitch black darkness. No one at the reception desk to hand my key back in, not a soul in sight. So I paid $240 a night for a room that didn't provide half the bedding, towels, a working TV, any working lamps, or any working lights.

6/10 – Redelijk

Andrew

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Really friendly staff and great location. I expected it to be noisy being above the pub, but actually the noise levels were minimal. But there were maintenance issues with the rooms - bathrooms felt very tired and in need of refurbishment or deep cleaning; fridges and air con were noisy; rooms overall felt unclean. Room cleaning was an issue - for 3 days no rubbish was removed, and no toilet paper / toiletries replenished. At the end of the day this is affordable pub accommodation, but if you're going to position yourself as elevated pub accommodation then you need to be addressing these things.

8/10 – Goed

Malanda

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cute and quirky hotel, staff were super friendly and welcoming.

10/10 – Uitstekend

Felicity

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and very helpful, carried our bags up the stairs when the lift wasn’t big enough for us and them! Bed extremely comfortable (firm) but pillows a bit hard. Spotless rooms and quirky decor. If you love peace and quiet though bring your earplugs as hotel has music and is open until 3am
1 nacht verbleven in november 2022

10/10 – Uitstekend

Sehwan

1 nacht verbleven in november 2022

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My day in the Big Smoke
Nice staff - very helpful. liked the Olde world feel. Very handy location.
1 nacht verbleven in april 2021

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable stay!
Lovely staff, great location and great vibe! Building is older but well fitted out.
4 nachten verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ridiculously cute hotel. Will definately be going back
1 nacht verbleven in januari 2020

6/10 – Redelijk

Claire

2 nachten verbleven in januari 2020

8/10 – Goed

Pora

1 nacht verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Liked: decor, chairs, comfy bed, thick carpet, 12pm checkout. Disliked: room 216 - very small bathroom with old fixtures. This room was split over two levels with the bathroom downstairs and everything else upstairs. It was inconvenient to go down to fill up the kettle The upper floor only had one spotlight that worked, the rest were broken. Both bedside lamps did not work, so I had to turn the tv on for some light. Please update the bathroom and fix the lights!
1 nacht verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Decent room, good vibes, fair price
1 nacht verbleven in november 2019

4/10 – Matig

Jim, Westmont, IL

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It was quirky and fun, but the bed was not a queen, maybe a double, there was nowhere to store any clothes (no drawers, no closet, nothing) and the bathroom was INCREDIBLY small, no place to even set anything down on the sink.
2 nachten verbleven in november 2019

6/10 – Redelijk

Sophia, Toront

Reisde met een groep
Positief: Netheid, personeel en service
the room is clean, you can get everything you need. its very convenient for everything except the small room and mini miniwashroom.
2 nachten verbleven in november 2019

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Familiär freundlicher Pub. Nur hörte man den Musiklärm am Freitag und Samstag ein bisschen arg laut im Zimmer. Aber für Übernachtungen von Sonntag bis Donnerstag sehr empfehlenswert. Auch ganz angenehm zentral.
6 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

SS

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed was so comfy. Quick easy check-in. Great easy location. Close to train and fab snitzel.
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean room, all amenities available. News paper provided, mini bar facilities.
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Reg, Perth

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a very cosy one bed room. Everything looks fresh and nice in the room. Building is old but has charm.
1 nacht verbleven in oktober 2019

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
the room does not fit the image online.....................................................................................................................................................................
2 nachten verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Good value for central location. Clean and comfortable.
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

ElzieO, Sydney

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff in reception and bar areas. Room comfy homely feel. Only suggestion a brighter light in the bathroom with little shelf to put toiletries on and better drainage of the overflow water from shower onto bathroom floor. I found it very easy to get to everywhere i needed to. Either by walking distace or by bus. The food in the restaurant was fresh and delish large portions even on the sides. Great price for a central location. Stayed during the week so no noise while i was there, but possibly different on the weekend. I would recommend.
2 nachten verbleven in september 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Harry's is cozy and comfortable and quiet. Happy stay here every trip.
2 nachten verbleven in september 2019

8/10 – Goed

Gregory

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One night in Sydney
I just stayed overnight in this impressive old Hotel. The building is most interesting with nooks and crannies, a small but functional lift running up the centre of a stairwell, and many heritage features including stain glass windows. The room itself was thoroughly modern, being renovated to a high standard including the ensuite (with WC and shower). Compact but functional, with a comfortable bed.
1 nacht verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was clean, spacious and cosy. Very nice decor, however very very noisy if you stay on the weekend till about 2am, which was fine if you had been out yourself till late
1 nacht verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in september 2019

8/10 – Goed

Andrew

Positief: Netheid, personeel en service
1 nacht verbleven in september 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
エアコンのリモコンが効かず寒かった。フロントに相談したが直らなかった。シャワーの囲いがなく、洗面所が水浸しになった。
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Voorzieningen
The location was conveniently located in Surry Hills neighbourhood. It was a sassy heritage building.
6 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in augustus 2019

10/10 – Uitstekend

Warren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hot and Cold
Great place to stay. But we did have an issue with the shower. The water kept going extremely hot then very cold. Also It was every hard to find staff when needed
1 nacht verbleven in augustus 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Phil, Wellington

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel room was a study in tiny living, but it was at a fantastic price and an unbeatable location. I'm looking forward to staying there again.
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Michelle

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awful smoke-filled hotel - Do not stay here
This hotel was awful. I checked in and checked back out 15 minutes later, promptly realizing that although the hotel is listed as non-smoking, access to the hotel rooms requires going through smoke filled stairways. I have asthma and medically cannot stay anywhere with smoke. This was not on the website and I requested a refund which was not granted. I was told a manager would contact me and he did not until I emailed and called multiple times. I am appalled at the lack of customer service and do not recommend staying at this hotel.
2 nachten verbleven in juni 2019

8/10 – Goed

Andrew

Positief: Netheid, personeel en service
1 nacht verbleven in juni 2019