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Beoordelingen van Metro Apartments on King Street

3 out of 5
Metro Apartments on King Street
27-29 King Street, Sydney, NSW

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 96 van 488 beoordelingen" "
Gastenscore: 8 - Goed. 190 van 488 beoordelingen" "
Gastenscore: 6 - Redelijk. 121 van 488 beoordelingen" "
Gastenscore: 4 - Matig. 53 van 488 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 488 beoordelingen" "

7,0/10

Netheid

7,6/10

Personeel en service

7,0/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Charles

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
For the price, you could not ask for better.
2 nachten verbleven in maart 2024
Reactie van Metro Apartment Team op 15 mrt 2024
Dear Charles.Thank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient.We are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team.Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead. Warm regards, Metro Apartment Team

10/10 – Uitstekend

Kaylene

Reisde met familie
Positief: Netheid
The property is in a great location. It’s definitely a bit run down. The air on didn’t work properly and we asked for a fan. The manager was excellent and went and bought one as they didn’t have any. It was definitely over priced but we were there for the Taylor Swift weekend so everything was overpriced.
2 nachten verbleven in februari 2024
Reactie van Metro Apartment Team op 7 mrt 2024
Dear Kaylene.Thank you for taking the time to share your feedback on your recent stay at Metro Apartment Hotel. We're glad to hear that you found our location to be great for your visit.However, we apologize for any inconvenience caused by the condition of the property and the issues you experienced with the air conditioning. We appreciate your understanding and patience while we worked to address the situation by providing a fan. Our goal is to ensure that all our guests have a comfortable and enjoyable stay, and we regret that we fell short of this during your visit.We understand that pricing can vary during peak events, and we apologize if you felt that the rate was higher than expected. Your feedback is important to us, and we will review our pricing strategies to ensure they align with our guests' expectations.We're pleased to hear that the manager was able to assist you promptly, and we will pass along your commendation to them.Thank you for choosing Metro Apartment Hotel. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Metro Apartment Team

8/10 – Goed

Kerrell

Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van Metro Apartment Team op 25 jan 2024
Dear Kerrell.Thank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient.We are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team.Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead. Warm regards, Metro Apartment Team

10/10 – Uitstekend

Hayley

1 nacht verbleven in januari 2024
Reactie van Metro Apartment Team op 25 jan 2024
Dear Hayley.Thank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient.We are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team.Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead. Warm regards, Metro Apartment Team

8/10 – Goed

Changhui

Reisde met familie
위치는 좋았지만 시끄러웠어요.
위치는 아주 좋습니다. 4인 가족여행으로 왔는데 잠만자고 여행을 하기엔 좋았지만 휴식이나 힐링을 위해서라면 다른호텔을 추천하고싶어요. 도시 한가운데라 위치적으로 아주 좋고 중심지여서 걸어다니거나 트램타기엔 좋았습니다. 저녁에 잘때 시끄러웠답니다. 청소는 매일 깨끗하게 해주었으나 환풍기 먼지가 있고 샤워기가 없어 불편했습니다. 세탁기와 건조기가 있어 편리하고 주방이있어 식사가 가능합니다. 수영장이 있으나 작고 이용하는 사람이 없으며 아파트형 원룸이라고 생각하시면됩니다. 쇼파배드가 있지만 덩치큰남자 한명자기에 적당하며 우리는 싱글베드2개를 신청했지만 결론적으로 말하면 2~3명이 적당합니다.
5 nachten verbleven in december 2023
Reactie van The Metro Apartment Team op 25 jan 2024
Dear ChanghuiThank you for taking the time to share your detailed feedback, and we're glad to hear that you found our location very good and convenient for exploring the city. We appreciate your recommendations for those seeking a more restful and healing experience.We apologize for any inconvenience caused by the noise at night and the cleanliness issues with the exhaust fan. Rest assured, we will address these matters promptly to ensure a more comfortable stay for our guests.We're pleased that you found the amenities such as the washing machine, dryer, and kitchen convenient. Your insights into the size of the swimming pool and the suitability of the sofa bed for one large person are valuable considerations for potential guests.We appreciate your understanding and patience, and we hope that despite the noted inconveniences, you were able to enjoy your family trip. Should your travels bring you back to the area, we'd love the opportunity to host you again and provide an even better experience.Warm regards,The Metro Apartment Team

8/10 – Goed

Joann

Positief: Netheid, comfort kamer
2 nachten verbleven in december 2023
Reactie van Metro Apartment Team op 25 jan 2024
Dear Joann.Thank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient.We are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team.Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead. Warm regards, Metro Apartment Team

8/10 – Goed

Annabelle

Reisde met een groep
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Good communication with helpful staff
5 nachten verbleven in november 2023
Reactie van Metro Apartment on Darling Harbour Team op 6 dec 2023
Dear Annabelle,Thank you for choosing Metro Apartment on Darling Harbour for your recent accommodation. We genuinely appreciate your time to give us such positive feedback. We are truly delighted to see that you enjoyed most of the aspects of your stay. We believed that you had a beautiful and amazing experience whilst in Sydney, and Metro Apartment on Darling Harbour could be a part of it. It is wonderful to know that you liked our exceptional quality of service that could exceed your expectations.Metro Apartment on Darling Harbour is indeed located in a fun and strategic area whereas just a few minutes away from Darling Harbour, China Town, Convention Centre, Sydney CBD, and many greater areas.We are sincerely looking forward to having you stay with us again in the nearest future.Kind regards,

6/10 – Redelijk

Geverifieerde reiziger

Apartment was in a dated condition. Tv did not work
The apartment was in a dated condition. Observed they are fixing updated one next door. When tv was not working employee acted immediately and organised another one. Half hour after we left we noticed we had left our phone charger and cord there. Contacted them and still waiting to find out if going to be mailed bavk.
1 nacht verbleven in november 2023
Reactie van Metro Apartment on Darling Harbour Team op 12 nov 2023
Dear GuestI hope this email finds you well. First and foremost, I would like to express my sincere apologies for the inconveniences and disappointments you and your family experienced during your recent stay with us. Your feedback is valuable to us, and I want to assure you that we take your concerns very seriously. We would like to let you know that, we did not own the building, Metro Apartments on King is only have 6 rooms in the building, as you mentioned, the one is doing construction work is not below to ours.Unfortunately, we are not able to change or cancelled the construction work.Also, for the charger left behind, have you contact with our staff??, cuz this review is under anonymous, I am unable to find out which guest are you.Please contact with us for your lost and found items.Once again, apologies, and we are looking forward to having you stay with us again in the nearest future.Kind regards, Metro Apartment on Darling Harbour Team

4/10 – Matig

Liz

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location except fir traffic noise friendly helpful staff room serviced each day which we didn’t expect but the place we stayed in was dirty rundown old ( is next to be renovated a staff member told us but we paid full lprice) the front entrance full of stuff out of a unit being renovated sat there fir 3 days . Carpet was filthy walls dirty balcony disgusting even the lift snd vestibule dirty Very tiny room with bulky furniture so no space when sofa bed out resulting in someone else knocking a hole in the wall prior to our stay just painted over!! Towel was so thin it went into holes. Very disappointing was to be a treat weekend for my cousin from NZ who needed a pick me up Lucky the area is nice or things would have been worse. I could not rate this place anything other than a disgrace
5 nachten verbleven in oktober 2023

8/10 – Goed

Noel

3 nachten verbleven in oktober 2023
Reactie van Metro Apartment on Darling Harbour Team op 12 nov 2023
Dear Shizue Thank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient.We are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team.Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead.Warm regards,Metro Apartment on Darling Harbour Team

8/10 – Goed

Luke

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic one bedroom apartment at low cost. Not particularly modern but has all the necessary amenities and right on Darling Harbour.
2 nachten verbleven in augustus 2023
Reactie van Metro Apartment on Darling Harbour Team op 2 sep 2023
Dear Luke,Thank you for choosing Metro Apartment on Darling Harbour for your recent accommodation. We genuinely appreciate your time to give us such positive feedback. We are truly delighted to see that you enjoyed most of the aspects of your stay. We believed that you had a beautiful and amazing experience whilst in Sydney, and Metro Apartment on Darling Harbour could be a part of it. It is wonderful to know that you liked our spacious room, and the facilities could provide you with an exceptional quality of service that could exceed your expectations.Metro Apartment on Darling Harbour is indeed located in a fun and strategic area whereas just a few minutes away from Darling Harbour, China Town, Convention Centre, Sydney CBD, and many greater areas.We are sincerely looking forward to having you stay with us again in the nearest future.Kind regards,Metro Apartment on Darling Harbour Team

8/10 – Goed

Gina

Positief: Netheid, staat van de accommodatie en faciliteiten
Absolutely good place to stay is very close to, the Sydney harbour as well an we did enjoy our Stay.
2 nachten verbleven in juli 2023
Reactie van Metro Apartment on Darling Harbour Team op 29 jul 2023
Dear Gina,Thank you for choosing Metro Apartment on Darling Harbour for your recent accommodation. We genuinely appreciate your time to give us such positive feedback. We are truly delighted to see that you enjoyed most of the aspects of your stay. We believed that you had a beautiful and amazing experience whilst in Sydney, and Metro Apartment on Darling Harbour could be a part of it. It is wonderful to know that you liked our spacious room, and the facilities could provide you with an exceptional quality of service that could exceed your expectations.Metro Apartment on Darling Harbour is indeed located in a fun and strategic area whereas just a few minutes away from Darling Harbour, China Town, Convention Centre, Sydney CBD, and many greater areas.We are sincerely looking forward to having you stay with us again in the nearest future.Kind regards,Metro Apartment on Darling Harbour Team

6/10 – Redelijk

Carol

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Metro Apartment on Darling Harbour Team op 18 jun 2023
Dear Carol ,Thank you for choosing Metro Apartment on Darling Harbour for your recent accommodation. We genuinely appreciate your time to give us such positive feedback. We are truly delighted to see that you enjoyed most of the aspects of your stay. We believed that you had a beautiful and amazing experience whilst in Sydney, and Metro Apartment on Darling Harbour could be a part of it. It is wonderful to know that you liked our spacious room, and the facilities could provide you with an exceptional quality of service that could exceed your expectations.Metro Apartment on Darling Harbour is indeed located in a fun and strategic area whereas just a few minutes away from Darling Harbour, China Town, Convention Centre, Sydney CBD, and many greater areas.We are sincerely looking forward to having you stay with us again in the nearest future.Kind regards,

8/10 – Goed

Allison

Reisde met partner
Positief: Voorzieningen
Grate location, Its an older property in moderate condition. Clean & tidy with full laundry facilities & dishwasher, small fridge with a separate freezer, in the unit I stayed in. NOT suitable for anyone with a physical disability (even though there’s a lift) as there are steep steps at the from of the building but it maybe possible to enter the building through the garage. Or a light sleepers, even on level 5 the traffic noise is loud given that it’s a main road. Having said that would consider staying again.
3 nachten verbleven in juni 2023
Reactie van Metro Apartment Team op 17 jun 2023
Dear Debra,Thank you for choosing Metro Apartment on Darling Harbour for your recent accommodation again.We genuinely appreciate your time to give us such positive feedback. We are truly delighted to see that you enjoyed your stay.Metro Apartment on Darling Harbour is indeed located in a fun and strategic area whereas just a few minutes away from Darling Harbour, China Town, Convention Centre, Sydney CBD, and many more great areas.Once again, we are always looking forward to having you stay with us again in the nearest future.Kind regards,

6/10 – Redelijk

Annette

Negatief: Staat van de accommodatie en faciliteiten
Very close to Darling Harbour. It had 2 bedrooms we could use for our children.
2 nachten verbleven in mei 2023
Reactie van Metro Apartment on Darling Harbour Team op 18 mei 2023
Dear Annette ,Thank you for choosing Metro Apartment on Darling Harbour for your recent accommodation again.We genuinely appreciate your time to give us such positive feedback. We are truly delighted to see that you enjoyed your stay.Metro Apartment on Darling Harbour is indeed located in a fun and strategic area whereas just a few minutes away from Darling Harbour, China Town, Convention Centre, Sydney CBD, and many more great areas.Once again, we are always looking forward to having you stay with us again in the nearest future.Kind regards,Metro Apartment on Darling Harbour Team

4/10 – Matig

Glen

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dirty old and uncomfortable
2 nachten verbleven in mei 2023
Reactie van Metro Apartment Team op 8 mei 2023
Hi Glen Thank you so much for staying with.We have a lovely time with you.We feel sorry about that happen to you. we will inform our manager to pay attention with your feedback.We will do our best to improve and ensure this will not happen again for your next trip with us.RegardMetro Apartment Team

2/10 – Ontzettend slecht

Luke

Reisde met een groep, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Apartment was stained and furnishings worn. Pool was broken. Construction was taking place in the building.
2 nachten verbleven in april 2023
Reactie van Metro Team member op 28 apr 2023
Dear Luke.Thank you so much for taking the time to give us feedback on your latest stay with us. Please be advised that we will take your feedback important, and advise with our manager to do our best to improve and ensure this will not happen again for your next trip with usWe hope that you would choose us next time for your Sydney Harbour trip.Please find our receptionist by any contact info for your further assistance. Metro Team member

6/10 – Redelijk

Kate

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The noise from the street and the music playing venue nearby was LOUD and we were on the 7th floor The windows and doors need double glazing, they were already screwed and taped shut, but it definitely wasn’t enough Great location apart from this.
2 nachten verbleven in april 2023
Reactie van Metro Team member op 16 apr 2023
Dear KateThank you so much for taking your time to give us the feedback of your latest stay with us. We are so happy to heard from your again. Thank you again for the great review you left for us, We are happy to that our hotel is good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with us.We hope that you would choose us next time for your Sydney Harbour trip base our location near the Darling Harbour, Town Hall station and Queen Victoria Building shopping center. Please find our receptionist by any contact info for your further assistance. We would love to see you again. Metro Team member

4/10 – Matig

Steven

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen
Very poorly cleaned , dirty towlels in dryer ,dirty tissues laying around ,bins were not emptied ,mould in bathroom the best thing was the location to darling harbour and the nice reception fellow that went out of his way to come give us a apology and some fresh towels a bottle of wine and box of chocolates
1 nacht verbleven in maart 2023
Reactie van Metro Team member op 13 mrt 2023
Dear Steven .Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. We are sorry that you find our room was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

8/10 – Goed

EVELYN

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Great location. Not in the best condition but nothing wrong with it. Everything you need for a short stay in Sydney
1 nacht verbleven in maart 2023
Reactie van Metro Team member op 9 mrt 2023
Dear EVELYN Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. Thank you again for the great review you left for us, We are happy to that our hotel is good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next time for your Sydney Harbour trip base our location near the Darling Harbour, Town Hall station and Queen Victoria Building shopping center.Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

8/10 – Goed

Leonie

1 nacht verbleven in maart 2023

8/10 – Goed

Julie

1 nacht verbleven in december 2022

8/10 – Goed

Barbara

Reisde met een groep
Positief: Netheid
Great location. Steps out front steep and narrow for getting bags in and out
3 nachten verbleven in februari 2023
Reactie van Metro Team member op 5 mrt 2023
Dear Barbara Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. Thank you again for the great review you left for us, We are happy to that our hotel is good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next time for your Sydney Harbour trip base our location near the Darling Harbour, Town Hall station and Queen Victoria Building shopping center.Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

6/10 – Redelijk

Grant

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location and walking distance from everything. Apartment very out of date, stained sheets, uncomfortable mattresses, possible bed bug complaint from one guest.
Reactie van Metro Team member op 24 feb 2023
Dear Grant .Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. We are sorry that you find our bed was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

6/10 – Redelijk

francesca

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The living area was reasonably spacious, and the balcony was reasonably private. The bedroom was separated from the living space. The bathroom was spacious, with a bath, but in desperate need of a deep clean and renovation, as was the entire apartment. The bathroom fan did not work, the paint was falling off the ceiling, and there was mould all through the shower and surrounding walls. There was heavy overnight road works going on at the end of the narrow alley that our balcony overlooked, and the noise and vibrations were horrendous; we were not forewarned that this would occur. There was also renovation happening in the building, but this was sign posted. Reception staff were lovely, but we will not stay here again until renovations are done.
3 nachten verbleven in februari 2023
Reactie van Metro Team member op 24 feb 2023
Dear francesca.Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. We are sorry that you find our room was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

10/10 – Uitstekend

Scott

Clean and quite with beautiful view
1 nacht verbleven in februari 2023
Reactie van Metro Team member op 19 feb 2023
Dear ScottThank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. Thank you again for the great review you left for us, We are happy to that our hotel is good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next time for your Sydney Harbour trip base our location near the Darling Harbour, Town Hall station and Queen Victoria Building shopping center.Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

4/10 – Matig

Michael

Reisde met partner
Negatief: Netheid
It was equidistant between China town and Circular Quay
4 nachten verbleven in februari 2023
Reactie van Metro Team member op 19 feb 2023
Dear Michael .Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. We are sorry that you find our room was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

6/10 – Redelijk

Glenn

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean and comfortable. Unfortunately it was very noisy with the patrons from the nearby pubs walking up and down street talking loudly. Really need to invest in sound proofing
1 nacht verbleven in februari 2023
Reactie van Metro Team member op 19 feb 2023
Dear Glenn .Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. We are sorry that you find our hotel was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

2/10 – Ontzettend slecht

John

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Unclean and mould in areas
Reactie van Metro Team member op 19 feb 2023
Dear John .Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. We are sorry that you find our hotel was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

10/10 – Uitstekend

Maree

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hi I had just travelled 6 hours from the bush back to the city for work. I was so tired. So happy when Joseph immediately grabbed my luggage and took me to reception to check me in. Unbelievable kindness. The staff are so friendly and helpful. My room was exceptional, full kitchen, full sized fridge, big bathroom , living area and bedroom and the decor! Two balcony doors. The view is sooo beautiful, there's two tvs one in the living area and one in the bedroom. Washer and dryer in my unit too, which makes its so convenient when you just want to rest. The cleanliness is an 11 out of 10. I love the large lounge in the living area to lounge on. Beautiful furniture! Definitely stay another three nights and the restaurants and so close within walking distance!
Reactie van Metro Team member op 8 feb 2023
Dear Maree Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. Thank you again for the great review you left for us, We are happy to that our staff is good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next time for your Sydney Harbour trip base our location near the Darling Harbour, Town Hall station and Queen Victoria Building shopping center.Please find our receptionist by any contact info for your further assistance. We would love to see you again.

6/10 – Redelijk

Tamara

Reisde met partner, Reisde met familie en kleine kinderen
Negatief: Netheid
Great location, close to Darling Harbour which is main reason for booking. Booked for 2 adults, 2 children - only 2 bath towels in bathroom. Had to go and get more towels from reception which wasted time. Aerial in TV was already damaged hence no signal on TV. For the price you pay, you would expect a TV to be working especially with kids in the room. Phone in room did not work to call reception, liquid stains on telephone which was gross. Level 1 where we stayed had a side alley from the street (King St) which we had the pleasure of being woken up before midnight with a group of loud drunken people outside for at least 40min while they drank, swore, smashed bottles in the alley way.
1 nacht verbleven in februari 2023
Reactie van Metro Team member op 8 feb 2023
Dear Tamara .Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. We are sorry that you find our TV was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.

4/10 – Matig

Trina

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The location of the unit is why I chose it - it is within walking distance of Darling Harbour - so a great location. This is probably the only positive of the unit! I knew the unit was an older one, but the condition of the unit was not what I had expected! We didn't stay in the units as advertised in the pictures, but across the road in another building that had Metro owned units - so we didn't actually see the unit until we got the keys. The unit we stayed in had a leaking air conditioning unit and we had to place a saucepan under each of the leaks to try to prevent any damage to the floor. The pans had to be emptied frequently. This was obviously an already known issue as the painting that was supposed to be on the wall under the air conditioning unit was in the wardrobe. This issue was reported to the management. The bathroom was shabby! The tiles in the shower had been painted over and the paint was peeling, the extractor fan didn't work and the paint around it was peeling. The carpet and the rug in the lounge had dirty marks on them, and the carpet in the bedroom was fraying. This unit was booked as a little holiday for my husband and I after suffering a bereavement in the family, and I have to say I was expecting more for the price paid.
2 nachten verbleven in januari 2023
Reactie van Metro Team member op 25 jan 2023
Dear Trina .Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. Thank you again for the great review you left for us, We are sorry that you find our room was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

4/10 – Matig

Catherine

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very scungy & reception not staffed so hard to check in. Area very central which was good but the building needs refurbishment. Cockroaches floating in the swimming pool so the snorkeling wouldn't be the best...
5 nachten verbleven in januari 2023
Reactie van Metro Team member op 24 jan 2023
Dear Catherine .Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. Thank you again for the great review you left for us, We are sorry that you find our room was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

4/10 – Matig

Aleks

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Its in need of a renovations, furniture and bathroom.
Reactie van Metro Team member op 7 jan 2023
Dear Aleks.Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. Thank you again for the great review you left for us, We are sorry that you find our room was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

8/10 – Goed

Graeme

Positief: Netheid, comfort kamer
Clean and cosy, close to darling Harbour, city and transport.
2 nachten verbleven in december 2022
Reactie van Metro Team member op 16 dec 2022
Dear GraemeThank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. Thank you again for the great review you left for us, We are happy to that our hotel is good as your expectation. please know your feedback is really important to usWe hope that you would choose us next time for your Sydney Harbour trip base our location near the Darling Harbour, Town Hall station and Queen Victoria Building shopping center.Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

6/10 – Redelijk

David

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Very sad property in need of a refresh. The furniture was tired and a couple of holes had been punched in the walls and badly repaired. We were a bit gobsmacked to be asked to provide photo identification for both me as the person responsible for the booking and payment and my wife. We were given two door access cards for the room entry, but only one device to access the front door to the property. We don’t think we will be returning.
1 nacht verbleven in december 2022
Reactie van Metro Team member op 16 dec 2022
Dear David .Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. Thank you again for the great review you left for us, We are sorry that you find our staff was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

6/10 – Redelijk

Michael

Reisde met familie
Property is a little dated. Car parking is a 5 minute walk to motel and expensive at $37 a night.
Reactie van Metro Team member op 16 dec 2022
Dear Michael.Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. Thank you again for the great review you left for us, We are sorry that you find our room was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

2/10 – Ontzettend slecht

Lorraine

Reisde met een groep
Negatief: Netheid
Very poor condition
The stay was extremely disappointing - my booking got mixed up when I checked in (although they did ring and apologise) but the condition of the apartment was very poor, stained floors, chipped cheap furniture, very poor TV reception, the bathroom was extremely dated and they had tried to cover dirt and grime but it had just made it worst. I asked for two beds and did not get this - will never stay here again
2 nachten verbleven in november 2022
Reactie van Metro Team member op 3 dec 2022
Dear Lorraine .Thank you so much for taking your time to give us the feedback of your latest stay with us.We are so happy to heard from your again. Thank you again for the great review you left for us, We are sorry that you find our room was not good as your expectation. Please advised that we will take your feed back really important, we will do our best to improve for your next trip with usWe hope that you would choose us next tine for your Sydney Harbour trip base our location near the Darling Harbour and Town Hall station, Please find our receptionist by any contact info for your further assistance. We would love to see you again.Metro Team member

6/10 – Redelijk

Chelsea

2 nachten verbleven in augustus 2022

4/10 – Matig

Mohd Saberi

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Location is in the city center. Old facility and furniture. No internet even if they have signal of Wifi. Dirty. Noise from outside.
5 nachten verbleven in augustus 2022

8/10 – Goed

Natascha

Positief: Netheid, comfort kamer
6 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Margaret

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
I should’ve read the other reviews about this place. Yes it is budget accommodation and the location to Darling Harbour is fantastic. But the noise from people and cars on the street around midnight is so loud, it sounds as though we left a window open. Both my young children woke up as a result and barely slept the night. I wish I’d paid more for accommodation where we could have a well rested nights sleep.
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Alexandra

1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Simon

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was dirty, not maintained well and extremely noisy.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

John

1 nacht verbleven in juli 2022

6/10 – Redelijk

Shannon

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Friendly staff, clean room. Shabby fixtures and fittings, stains and marks everywhere. Outdated room in need of a spruce up. Very noisy location.
2 nachten verbleven in juni 2022

8/10 – Goed

Josephine

Positief: Netheid, voorzieningen
4 nachten verbleven in mei 2022

8/10 – Goed

Paul

Zakenreiziger
Positief: Netheid, voorzieningen
Perfectly located to discover Darling Harbour and a short walk into the CBD.
3 nachten verbleven in mei 2022

10/10 – Uitstekend

DANIEL

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent customer service.
3 nachten verbleven in april 2022

10/10 – Uitstekend

Derek

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Liked that it was a perfect location to walk everywhere, I disliked that there was no free parking.
3 nachten verbleven in april 2022