Hi Donna, Thank you for choosing to stay with Rydges Camperdown and for your high regards for our hotel. We will share your feedback with the relevant departments and actions to improve will follow to especially the price of parking. Thank you again for taking the time to share your feedback. It will help our operations to strive for excellence. On the other hand, we are glad you had a memorable stay and we are looking forward to seeing you again to show our progress.Warm Regards, Muskan Daryanani - Duty Manager - Rydges Camperdown

Dear Evgeny,I sincerely apologize for the inconveniences you experienced during your stay with us as we strive to provide a comfortable and convenient experience for all our guests.I understand your concerns regarding the parking charges, housekeeping services, cleanliness of the room, and the lack of coffee replenishment. Please know that we take your feedback seriously, and I will personally address these issues with our team to ensure they are rectified and do not recur in the future.Kindly note that for cancellations and refunds, you were instructed to contact the third-party website where you made your reservation earlier. They are best equipped to handle your booking and modifications, especially given your specific situation, as previously advised during your visit.Once again, I apologize for the shortcomings you encountered during your stay. We value your feedback as it helps us improve our services for all our guests. If you have any further concerns or questions, please do not hesitate to contact me directly.Thank you for bringing these matters to our attention, and I hope we have the opportunity to regain your trust in the future.Thank you.

Dear Clare,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your accommodation clean and comfortable, as ensuring a pleasant stay for our guests is our top priority.We sincerely apologize for any inconvenience caused by the cleanliness of our pool area. Please rest assured that we take cleanliness and hygiene very seriously, and we have immediately addressed this issue with our housekeeping and maintenance teams to ensure that such incidents do not occur in the future.We appreciate your valuable feedback as it helps us identify areas for improvement and ensures that we maintain the high standards of service that our guests expect and deserve.Once again, we apologize for any inconvenience caused and hope that you will give us the opportunity to welcome you back for a flawless experience in the near future.Thank you.

Dear Ashley,Thank you very much for sharing your feedback with us. We're thrilled to hear that you enjoyed our prime location close to bars, restaurants, and transportation options. We strive to provide convenient accommodations for our guests to fully enjoy their stay.We apologize for any oversight regarding the credit for choosing not to have housekeeping. We understand the importance of transparent communication and will ensure that our guests are well-informed about any available perks in the future.Regarding the shower experience and the absence of water in the fridge, we sincerely apologize for any inconvenience caused. Our team is committed to maintaining high standards of comfort, and we appreciate you bringing these issues to our attention. Rest assured, we will investigate and address these matters promptly to enhance the overall guest experience.Despite these challenges, we're delighted to know that you found everything else about your stay lovely. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Thank you.

Dear Jeanette, Thank you so much for your glowing review and perfect score! We are thrilled to hear that you had such a wonderful experience during your stay with us. Our team works hard to provide exceptional service, and it's rewarding to know that their efforts are appreciated. We're delighted that you enjoyed our prime location, comfortable accommodations, and clean amenities. We can't wait to welcome you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Thank you for choosing to stay with Rydges Camperdown and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated. Wishing you the best week and warmest regards,MuskanDuty Manager, Rydges Camperdown

Dear Barbara,Thank you for your valuable feedback! We're thrilled to hear that you enjoyed the exceptional service provided by our staff. Your suggestions regarding extending bar service hours and enhancing the evening atmosphere with music are duly noted. We'll definitely explore ways to create a more vibrant ambiance in our restaurant to better complement the delicious food we offer. Additionally, we appreciate your input on updating our pool area. We continuously strive to enhance our facilities to ensure a memorable experience for our guests. We look forward to welcoming you back soon and exceeding your expectations once again!

Dear Tim,Thank you for sharing your perfect experience with us! We're thrilled to have exceeded your expectations and look forward to welcoming you back soon here at Rydges Camperdown!

Dear Catherine,Thank you for taking the time to share your experience with us. We are delighted to hear that your stay at our hotel met your expectations and provided the convenience you needed during a challenging time. It is heartening to know that our proximity to your workplace and the hospital, coupled with the attentive service from our staff, contributed to making your stay comfortable. Maintaining a clean and modern environment for our guests is a top priority, and we are glad to learn that you found your room to be up to your standards.Should you require accommodation in the future, whether for work or personal reasons, please do not hesitate to reach out to us. We would be honored to welcome you back and continue providing you with the level of service and comfort you deserve here at Rydges Camperdown.Thanks again.

Dear Jaishankar,Thank you for staying at Rydges Camperdown and we appreciate your review and feedback. We are glad that you had a great overall experience at Rydges Camperdown, and we hope to see you again.Kind RegardsAbhishek Gudi,Duty Manager, Guest Services

Dear Claire,Thank you for staying at Rydges Camperdown and we appreciate your review and feedback!We are indeed situated at a convenient location and we are glad that you were able to take full advantage of it. The bus stop as you mentioned makes it very convenient to access the CBD without any hassle. Please accept our sincere apologies as you were not able to access our restaurant as we had our Rowleys restaurant closed during the holiday period for lunch and dinner that unfortunately clashed with your stay with us. We were however running a brief room dervice menu during the period. We hope to see you again.Kind RegardsAbhishek Gudi,Duty Manager, Guest Services.

Dear Ashok,Thank you for taking the time to share your feedback with us especially the professionalism of most of our staff. We genuinely appreciate hearing about your experience and apologize for any inconvenience you encountered during your stay.We are deeply concerned to learn about your dissatisfaction with our manager's conduct and the pricing discrepancy you said and/or experienced. Please rest assured that we take such matters seriously and are committed to addressing them appropriately.Regarding your concerns about the pricing discrepancy between the quoted rate and the amount charged, we understand the frustration this may have caused. We sincerely apologize for any confusion or inconvenience this may have caused you. We strive to provide transparent and accurate pricing information to all our guests especially via our own website, and it is regrettable that this was not reflected in your booking experience from a third party. We hope we can investigate the matter further to ensure that similar issues are prevented in the future.Regarding your request for reimbursement of the price difference, we kindly ask for your understanding that our pricing policies are often set in accordance with various factors, including currency exchange rates and third-party booking platforms' terms and conditions. To ensure your experience is seamless and hassle-free, kindly book with us directly next time. Once again, we sincerely apologize for any inconvenience you experienced and appreciate your patience and understanding as we work to address your concerns. Should you have any further questions or require additional assistance, please do not hesitate to contact us directly.

Dear Matthew,Thank you staying at Rydges Camperdown, and we appreciate your review and feedback.We are indeed situated at a convenient location and we are glad that you took full advantage of it. Sydney buses and light rail are indeed the best mode of transportation especially to wander around the CBD and as you correctly highlighted, we have buses that stop right outside hotel that will take you to the CBD. Thank you once again for the magnificent review and we hope to see you again!Kind RegardsAbhishek Gudi, Duty Manager, Guest Services

Dear Jennifer,Thank you for taking the time to provide feedback on your recent stay with us. We truly appreciate your input as it helps us to continually improve and enhance the experience we offer to our guests.While we're glad to hear that you found aspects of your stay enjoyable, we also understand that there may have been areas where we fell short of your expectations. Please know that we take your feedback seriously and will use it to address any issues and make necessary improvements.We hope that you will consider giving us another opportunity to exceed your expectations in the future. If you have any further comments or suggestions, please don't hesitate to reach out to us directly.Thank you again for choosing to stay with us here.

Hi Robert, Thank you for choosing to stay with us at Rydges Camperdown. We appreciate you taking time to write us this feedback. On the other hand, we are glad to see our Housekeeping Team appreciated and presenting a clean and tidy room. We have passed this feedback on to our Front Office Team. If there is anything else we can assist you with, please feel free to contact us directly. Kind Regards, Muskan Daryanani Duty Manager

Hi Zana, Thank you for choosing to stay with us at Rydges Camperdown. We would like to apologize for the inconveniences caused due to the maintenance issues in your room. Rest Assured, we have passed this feedback on to our maintenance team and will make sure that this does not happen again for all future stays. We are thankful to you for taking out time to write us this feedback and have given us the opportunity to improve our quality of service. We are hoping you will give us another chance to show you our improvement, when you come back. Warm Regards, Muskan DaryananiDuty Manager

Dear Paul,Thank you for choosing to stay with Rydges Camperdown and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated. Kind RegardsAbhishek Gudi,Duty Manager, Guest Services

Hi Massimiliano, Thank you for choosing to stay with Rydges Camperdown and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated. Kind Regards, Muskan Daryanani Duty Manager - Rydges Camperdown

Hi Jody, Thank you for choosing to stay with Rydges Camperdown and for your high regards for our hotel. We will share your feedback with the relevant departments regarding value for money and actions to improve will follow. Thank you again for taking the time to share your feedback. It will help our operations to strive for excellence. On the other hand, we are glad you had a memorable stay and we are looking forward to seeing you again to show our progress.Kind Regards, Muskan Daryanani Duty Manager

Hi Ronald,Thank you for staying at Rydges Camperdown and we appreciate your review and feedback!Please allow me to apologize for the inconvenience you had to go throughout your stay. At Rydges Camperdown we always strive to ensure guests have a peaceful and memorable stay that you were dented of due to no hot shower and the noise. Please feel free to send us an email on reservations_rydgescamperdown@evt.com so that we can discuss further on this matter. Once again due apologies for all the inconvenience and we hope to see you again this time ensuring a way better service.Kind RegardsAbhishek Gudi,Duty Manager, Guest Services

Dear Michael,Thank you for choosing to stay with Rydges Camperdown and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated. We hope to see you again.Wishing you the best week and warmest regardsAbhishek Gudi,Duty Manager, Guest Services

Dear Kellie,Thank you for choosing to stay at Rydges Camperdown and we appreciate your review and feedback. We are thrilled to have received magnificent feedback and we are glad that we were able to cater to all your needs during your stay. We hope to see you again!Kind RegardsAbhishek Gudi,Duty Manager, Guest Services

Dear Janelle, Thanks for providing the feedback. I hope you had a wonderful stay with us. Looking forward to welcoming you back for another great stay with us.3Kind regards,Rydges Camperdown

Dear Roque,Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Rydges Camperdown.Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team.Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon.Kind regards,SaadDuty Manager

Dear Guest,Thank you for taking the time to tell us about your experience at the Rydges Camperdown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At EVT, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We are Sincerely apologetic that you have not had the great experience with us. We are working on it and make sure it won't happen in the future. I would like to personally apologize about your previous experience and thanks for bringing this into our attention.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,SaadDuty Manager

Hi Kim, Thank you for choosing to stay with Rydges Camperdown and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated. Kind Regards, Muskan Daryanani Duty Manager

Dear Sheridan,Thank you for your amazing feedback. It's great to see you enjoyed your stay at the hotel. We trust Rydges will be hotel of your choice for your next visit to Sydney. Thank you again and we look forward to welcoming you to the hotel in the near future.Kind Regards,

Hi,Thank you for rating us following your stay.We are delighted to see you enjoyed the hotel facilities. We hope to see you again in the near future.Kind Regards,

Dear Linda,. Thank you for choosing to stay with Rydges Camperdown and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated. Wishing you the best week and warmest regards

Dear PatrickThank the guest for taking the time to write the review.Guests take time to write reviews, so it’s important to show gratitude for their effort.I apologize for the bad experience you had during your stay. I am very disappointed to hear that our room service and Front Office staff did not meet your expectations. Your remarks have been noted, and I personally will make every effort to remove all shortcomings as soon as possible. We will do everything in our power to exceed your expectations next time.

Dear Kylie,Thank you for choosing to stay at Rydges Camperdown Hotel and for taking the time to provide your valuable feedback.We're pleased to see you thoroughly enjoyed your stay with us. We look forward to welcoming you back in the near future.Thanking you.Kind Regards,

Dear Sam, Thank you for choosing to stay with Rydges Camperdown and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind feedback. We will let the team know that our efforts are being seen and are also appreciated. Wishing you the best weekend and warmest regards, Muskan DaryananiDuty Manager - Rydges Camperdown

Hi Danny, Thank you for choosing to stay at Rydges Camperdown and taking the time to review our hotel. Please accept our sincerest apologies as we are not able to provide better service throughout your stay. At Rydges Camperdown, we strive for excellence and would like guests to leave satisfied. Would you mind sharing more of your experience, so we are able to address the issues during your stay to the respective departments?Kind Regards, Muskan Daryanani Duty Manager, Rydges Camperdown

Dear Edison,Thank you for choosing to stay at Rydges Camperdown Hotel. We thank you for taking the time to rate us following your stay.We have noted your feedback and will pass on to the management. We look forward to welcoming you to Rydges Camperdown again in the near future.Kind Regards,Amit

Dear Will,Thank you for choosing to stay with Rydges Camperdown and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated. We wish you the best week ahead and hope to see you again soon.Kind RegardsAbhishek GudiDuty Manager, Guest Services

Dear Wesley,Thank you for choosing to stay with Rydges Camperdown and we appreciate your review and feedback. We are indeed located at a very convenient location and are glad that you found it accessible. We are also glad you enjoyed our appetizing meals and experienced a terrific service from our restaurant staff, and we have passed your feedback to the Food and Beverage and the Kitchen department. We are eager to see you again ensuring a similar, rather better service.Kind RegardsAbhishek GudiDuty manager, Guest Servics

Hi Maxine, Thank you for choosing to stay with Rydges Camperdown and for your high regards for our hotel. We will share your feedback with the relevant departments and rest assured, actions to improve will follow. Thank you again for taking the time to share your feedback. It will help our operations to strive for excellence. On the other hand, we are glad you had a memorable stay and we are looking forward to seeing you again to show our progress. Kind Regards, Muskan DaryananiDuty Manager, Rydges Camperdown

Hi Tony, Thank you for choosing to stay with Rydges Camperdown and for your high regards for our hotel. Thank you again for taking the time to share your feedback. It will help our operations to strive for excellence. On the other hand, we are glad you had a memorable stay and we are looking forward to seeing you again to show our progress. Kind Regards, Muskan DaryananiDuty Manager - Rydges Camperdown

Thank you for choosing to stay with Rydges Camperdown and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated.

Thank you for your feedback, we hope to have you stay with us again in the near future.

Dear Karen, Let me start my apologizing about the experience you had with the parking. We do take your feedback seriously and it will help us to prevent it happening in the future. Please feel to always give us a ring or send us an email if you have any future booking so we can note on your booking that you will need parking in front of the hotel.

Dear Debbie,Thank you for choosing to stay with Rydges Camperdown. We are very pleased that you had a great stay with us. Thank you for your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated.

Hi Joanne,Thank you for choosing to stay with Rydges Camperdown.We are delighted to see your 10/10 review. We look forward to having you return.Kind Regards,Rydges Camperdown.

Dear Patricia,Please accept our sincerest apologies as we are not able to provide better service throughout your stay. We will share your feedback to take corresponding actions and we do hope to see you again guaranteeing a much better service.

Dear Valued Guest,Thank you for choosing to stay with Rydges Camperdown and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated.

Dear Carl,Thank you for choosing to stay with Rydges Camperdown and we appreciate the feedback you have shared with us.

Dear MareeGood morning. Thank you for your review and positive feedbackWe are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.We are very pleased to hear that our staff made your stay pleasant.

Dear Owen,Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Rydges Camperdown.Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team.Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon.Kind regards,Rydges Camperdown

Dear Ken,Thank you for choosing to stay with Rydges Camperdown. We are very pleased that you had a great stay with us.

Dear RenataGood morning.Thank you for your feedback.We have noted the issue and will rectify it appropriately.We are glad you enjoyed your stay