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Beoordelingen van Sydney Central Hotel Managed by The Ascott Limited

4 out of 5
Sydney Central Hotel Managed by The Ascott Limited
169-179 Thomas Street, Haymarket, NSW

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 533 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 355 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 1005 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

nesla

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ERG Behulpzaam personeel heel lief
3 nachten verbleven in april 2024
Reactie van Sydney Central Hotel op 15 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Anna DoAssistant Guest Service Manager

8/10 – Goed

Lillian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The matras on the bed are very soft. My cousin had sleeping problem and I have pain in my neck and shoulder Never the less we enjoy staying in the hotel The breakfast was extensive and good. It was possible to sqeeze your own juice. De workers are friendly and helpfull. Mostly everything were closeby. So you can walk. Al lot of restaurants and shops
3 nachten verbleven in oktober 2023
Reactie van Maxim Hickling op 26 okt 2023
Dear Lillian,Thank you for your recent stay at the Novotel Sydney Central.I am delighted to hear that you had an overall positive experience and found the staff to be friendly and helpful.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Maxim Hickling Assistant Front Office Manager

8/10 – Goed

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly Reception clean spacious room.
1 nacht verbleven in april 2024
Reactie van Sydney Central Hotel op 2 mei 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Anna D Assistant Guest Service Manager

10/10 – Uitstekend

Nap Yin, Rochedale South

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best location, close to the central station and lots of food around. It faces a quiet street so you won't hear traffic at any time during the day. The room is spacious and very clean. I highly recommend this hotel.
2 nachten verbleven in april 2024
Reactie van SJ op 2 mei 2024
Thank you for your wonderful feedback! We our thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!Kind Regards,Sanjhi GAssistant Guest Service Manager

10/10 – Uitstekend

Fiona, East Maitland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great 2 night stay at this hotel for Anzac Day. Great location in the city. Fantastic large room. Would definitely stay here again.
2 nachten verbleven in april 2024
Reactie van SJ op 1 mei 2024
Thank you for your glowing review! We're thrilled to hear you enjoyed your stay, and our central location. Looking forward to welcoming you back on your next visit!Kind Regards,Sanjhi GAssistant Guest Service Manager

10/10 – Uitstekend

Monique

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a beautiful hotel to stay and close to everything. I’m so glad to found that hotel.
2 nachten verbleven in april 2024
Reactie van SJ op 1 mei 2024
Thank you for your kind words! We're delighted you enjoyed your stay with us and appreciated our convenient location. We hope to welcome you back soon!Kind Regards,Sanjhi GAssistant Guest Service Manager

8/10 – Goed

Julie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
this hotel was centrally located close to public transit. staff was excellent and very accommodating to all our needs. i would definitely recommend this hotel as it was a good value for the price.
4 nachten verbleven in april 2024
Reactie van Sydney Central Hotel op 27 apr 2024
Thank you for your recent stay at the Sydney Central Hotel. I am delighted to hear that you had an overall positive experience and found the location convenient to your needs. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Anna D Assistant Guest Service Manager

10/10 – Uitstekend

Perryn

Reisde met partner
Positief: Voorzieningen
Excellent professional service from check in to check out! Great location, comfortable rooms. Have stayed here previously and would definitely stay again!
1 nacht verbleven in april 2024
Reactie van Sydney Central Hotel op 27 apr 2024
Thank you for your recent stay at the Sydney Central Hotel. I am delighted to hear that you had a positive experience and found the location convenient to your needs. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Anna D Assistant Guest Service Manager

8/10 – Goed

Adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was nice. Food over priced.
2 nachten verbleven in april 2024
Reactie van KL op 25 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Tyler

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and spacious. No complaints
3 nachten verbleven in april 2024
Reactie van KL op 24 apr 2024
Thank you for your recent stay at the Sydney Central Hotel and for a fantastic review! I am delighted to know that you had a seamless experience from start to finish. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Kathryn LAssistant Guest Service Manager

6/10 – Redelijk

Sandy

Outdated and the shower was leaking.
2 nachten verbleven in april 2024
Reactie van KL op 24 apr 2024
Thank you for your recent stay at the Sydney Central Hotel and for your feedback.Please accept my sincere apologies for the issues you had. At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable.Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Cassie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Proximity to restaurants, theatre, public transportation, friendly staff and very clean, comfortable and quiet.
2 nachten verbleven in april 2024
Reactie van KL op 23 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

8/10 – Goed

Craig

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A hotel located within the Chinatown precincts and 5 minute walk to rail and light rail transport options. 5 minute walk to Darling Square dining precinct. Large comfortable room with a very comfortable bed. Very quiet. Parking next door.
1 nacht verbleven in april 2024
Reactie van KL op 23 apr 2024
Thank you for your recent stay at the Sydney Central Hotel and for a fantastic review! I am delighted to know that you had a seamless experience from start to finish. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Kathryn LAssistant Guest Service Manager

8/10 – Goed

Sean

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Nice but small pool Floor we were on still had not been renovated Price was good But room needed work By lots of dining choices
4 nachten verbleven in maart 2024
Reactie van KL op 21 apr 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Lee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to light rail and central station. Also close to Darling square dining precint. Room was clean and comfortable. Pool and gym looked good however we didnt use. Restaurant onsite also looked good but we ate out. Would stay again.
3 nachten verbleven in april 2024
Reactie van KL op 18 apr 2024
Thank you for your recent stay at the Sydney Central Hotel and for a fantastic review! I am delighted to know that you had a seamless experience from start to finish. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is well priced and good location
2 nachten verbleven in april 2024
Reactie van KL op 17 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

8/10 – Goed

Lei

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not bad
3 nachten verbleven in april 2024
Reactie van KL op 17 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Robyn Dawne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this Hotel early check-in late checkout. Lovely staff. Welcome fruit platter and card. Big rooms.Close to all amenities. Nice Onsite Restaurant. Will go back .
10 nachten verbleven in april 2024
Reactie van Sanjhi op 16 apr 2024
Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed your stay at our hotel. It's delightful to know that our staff made you feel welcome. We can't wait to welcome you back for another wonderful stay!Regards,Sanjhi GoswamiAssistant Guest Service Manager

8/10 – Goed

Vladimir

Nice hotel for the money you pay. Clean, good personal. Excellent location close to china town and shopping malls . 5 min walk to central train station from where you can get to the airport
2 nachten verbleven in april 2024
Reactie van Sanjhi op 16 apr 2024
Thank you for the positive feedback! We're glad you enjoyed your stay with us and found our hotel clean, with excellent staff and a convenient location. We hope to welcome you back again soon!Regards,Sanjhi GoswamiAssistant Guest Service Manager

10/10 – Uitstekend

Denise

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the location - walking distance to Central Station and in Chinatown. The accommodation was comfortable and the staff friendly.
2 nachten verbleven in april 2024
Reactie van Sydney Central Hotel op 15 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Anna DoAssistant Guest Service Manager

8/10 – Goed

Ronny Axel, Giessen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel war im groben und Ganzen gut.
11 nachten verbleven in maart 2024
Reactie van Sydney Central Hotel op 15 apr 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Anna DoAssistant Guest Service Manager

10/10 – Uitstekend

Kirsty

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice hotel. walkable to Darling harbour abd central station
2 nachten verbleven in april 2024
Reactie van Sydney Central Hotel op 15 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Anna DoAssistant Guest Service Manager

10/10 – Uitstekend

Robyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed my stay checkin is at 3 I got a early check-in at 10. Lovely spacious room. Very close to restaurants, train stations, tram , Darling Harbour, supermarket . Restaurant in Hotel great food and cocktails. All in all a great experience will be coming here again.
4 nachten verbleven in april 2024
Reactie van KL op 14 apr 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Barry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel conveniently located by Central station for travel needs. Staff was very friendly and helpful. Dennis at check-in desk was especially helpful. Room was comfortable with great beds and quiet. Wonderful overall experience.
1 nacht verbleven in april 2024
Reactie van KL op 14 apr 2024
Thank you for your recent stay at the Sydney Central Hotel.I am delighted to hear that you had an overall positive experience and found the location convenient to your needs.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Courtney

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍👍👍
2 nachten verbleven in april 2024
Reactie van Sydney Central Hotel op 15 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Anna DoAssistant Guest Service Manager

8/10 – Goed

Jocelyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location - perfect for all sightseeing. Quiet. Big bedroom - comfortable beds - helpful staff. An older hotel (previously 'Novatel') has been given an obvious 'lick'. Food mostly good but we returned 2 dinners. One unedible (refunded) and the other with only one piece of Pork belly in the middle of a big plate for $32 did nothing for our appetite or wallet! (They did offer us to pay only $16 each - but that was way too much for what was offered! This is why one star is missing.
7 nachten verbleven in april 2024
Reactie van KL op 12 apr 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

William, Maleny

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious foyer, large comfortable room, quiet.
1 nacht verbleven in april 2024
Reactie van KL op 12 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Qiang

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Recommend.
2 nachten verbleven in april 2024
Reactie van KL op 10 apr 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Patricia, Modesto

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved everything about this place! The room is very clean and comfortable. The bed was fantastic. The shower was wonderful. The breakfast buffet is absolutely incredible! So many great options. You can even make your own fresh pressed juice. All of the staff were friendly and wonderfully helpful. Really could not ask for more. Even the location is great.
2 nachten verbleven in april 2024
Reactie van KL op 10 apr 2024
Thank you for your recent stay at the Sydney Central Hotel.I am delighted to hear that you had an overall positive experience and found the location convenient to your needs.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Tamotsu

3 nachten verbleven in april 2024
Reactie van KL op 1 mei 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

6/10 – Redelijk

Natsumi

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Family of 4 adults stayed in the property; however, the wifi was limited for use of only 3 devices!! It’s 2024, not 2004!!! Seemed like they have a code for visitor but it wasn’t even offered. We were welcomed (maybe unwelcomed) with an empty body wash bottle. Next morning I placed the bottle on the edge of bathtub with the bottle opened so housekeeper easily notices. Unfortunately it was not refilled and replaced at the entrance (meaning that the housekeeper recognized). I concluded that I expected too high because the property was “managed by ascott”
2 nachten verbleven in april 2024
Reactie van KL op 10 apr 2024
Thank you for your recent stay at the Sydney Central Hotel and for your feedback.It is great to hear that you found the room clean and spacious. Please accept my sincere apologies for the issues you had. At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable.Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Cara

5 nachten verbleven in april 2024
Reactie van KL op 29 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

8/10 – Goed

Yin Shan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van KL op 10 apr 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager

8/10 – Goed

Milagros, SACRAMENTO

Reisde met partner
Positief: Netheid, personeel en service
Pros 1, staff very friendly 2.walking distance to lots of restaurants 3.The bath towels were luxurious Cons 1.No sign as to where the ramp was so we carried our luggage’s up a flight of stairs 2. The carpets need replacing or deep cleaning
1 nacht verbleven in april 2024
Reactie van KL op 10 apr 2024
Thank you for your recent stay at the Sydney Central Hotel and for your feedback.At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will be sure to pass this to our Senior Management.Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable.Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Paige

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel; the beds are really comfortable, staff are very friendly, the rooms are nicely decorated and modern, and the hotel offered things such as room service, etc. I did not get to order from the hotel restaurant as I only stayed one night, however the menu looked great. Very clean room.
1 nacht verbleven in april 2024
Reactie van KL op 6 apr 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager

6/10 – Redelijk

Aileen

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van KL op 5 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Jane

The staff were lovely and it was a great location.
1 nacht verbleven in maart 2024
Reactie van KL op 4 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

8/10 – Goed

Shi Fei

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very convenient!
6 nachten verbleven in maart 2024
Reactie van KL op 4 apr 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

8/10 – Goed

Mr Terence, Tea Gardens

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In the centre of Sydney but still nice and quiet.
2 nachten verbleven in maart 2024
Reactie van Sydney Central Hotel op 1 apr 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Anna D Assistant Guest Service Manager

6/10 – Redelijk

Miu

Positief: Netheid, personeel en service
The location is superb. The hotel is dilapidated, poor maintenance. No housekeeping service after 5pm. Terrible sound proofing.
8 nachten verbleven in maart 2024
Reactie van KL op 27 mrt 2024
Thank you for your recent stay at the Sydney Central Hotel and for your feedback.It is great to hear that you found the room clean and spacious. Please accept my sincere apologies for the issues you had. At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable.Kind Regards,Kathryn LAssistant Guest Service Manager

6/10 – Redelijk

Ali, Adelaide

Reisde met een groep
Positief: Netheid, personeel en service
Clean beds and sheets, comfortable mattress and clean bathroom. Not providing water in the fridge was disappointing. The reception confirmed they do not provide bottled water in rooms which was surprising for me. (He gave me 2 bottles for free once). Carpets need deep cleansing. Room lightings need improvement.
3 nachten verbleven in maart 2024
Reactie van Maxim op 25 mrt 2024
Dear Ali,Thank you for your recent stay at the Sydney Central Hotel and for your feedback.It is great to hear that you found our beds comfortable. Please accept my sincere apologies for the issues you had. At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable.Kind Regards,Maxim HicklingAssistant Front Office Manager

10/10 – Uitstekend

SHARON

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
4 nachten verbleven in maart 2024
Reactie van Maxim op 25 mrt 2024
Dear Sharon,Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager

10/10 – Uitstekend

Shaun

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, close to Paddy's and the trams. The property and room were modern and clean. Parking is right next door and reasonably priced. I'd definitely stay here again.
2 nachten verbleven in maart 2024
Reactie van Maxim op 25 mrt 2024
Dear Shaun,Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 100/100 review! I am delighted to know that you had a seamless experience from start to finish. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Maxim Hickling Senior Assistant Guest Service Manager

10/10 – Uitstekend

Kez

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location to public transport, my favourite Asian cuisines, Chinatown and the Chinese Friendship gardens, the Darling Harbour precinct, access to major tourist events and parklands for breaks and people watching. The Sydney Central is excellent service in all ways to make a traveller welcome, refreshed and at ease.
3 nachten verbleven in maart 2024
Reactie van Maxim op 25 mrt 2024
Dear Kez,We very much appreciate your comments regarding your stay at the Sydney Central Hotel and thank you for taking the time to provide your feedback.It is great to hear that you had an excellent stay and enjoyed your staycation. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be sure to pass on your praises to the team.Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us.Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager

8/10 – Goed

James

Nice hotel. Large clean rooms. Friendly and efficient staff.
2 nachten verbleven in maart 2024
Reactie van KL op 23 mrt 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

8/10 – Goed

Steven

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay.
2 nachten verbleven in maart 2024
Reactie van KL op 23 mrt 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager

10/10 – Uitstekend

Robert James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second time staying here, again excellent, hotel is in a great location for amenities and only four stops on the train from the airport to Sydney Central. Best part of the holiday as last year, the staff, if anyone reads this from the hotel, your staff are amazing, helpful friendly and professional. Superb.
13 nachten verbleven in maart 2024
Reactie van KL op 20 mrt 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager

4/10 – Matig

Anthony

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
The staff were extremely rude
3 nachten verbleven in maart 2024
Reactie van Maxim op 17 mrt 2024
Hi Anthony,Thank you for taking the time to tell us about your experience at the Sydney Central Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would appreciate if you are able to provide further detail regarding your experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager

10/10 – Uitstekend

Rhonda, Belle River

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I forgot my coffee thermos in the room, but no message was received advising of the staff finding it.
2 nachten verbleven in februari 2024
Reactie van KL op 15 mrt 2024
Thank you for taking the time to tell us about your experience at the Sydney Central Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Kathryn L

10/10 – Uitstekend

Júlia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van KL op 13 mrt 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager