Vergaderfaciliteit

Beoordelingen van The Sebel Sydney Manly Beach

4.5 out of 5
The Sebel Sydney Manly Beach
13 South Steyne, Manly, NSW

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 376 van 799 beoordelingen" "
Gastenscore: 8 - Goed. 295 van 799 beoordelingen" "
Gastenscore: 6 - Redelijk. 85 van 799 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 799 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 799 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Sebel Manly Beach op 29 apr 2024
Dear SamanthaThank you for taking the time to share your feedback. I am sorry to see we fell short of the mark.Please tell us more about your stayThank you again,Luke GibbsGeneral Manager

10/10 – Uitstekend

Mark

3 nachten verbleven in april 2024
Reactie van The Sebel Manly Beach op 17 mei 2024
Dear MarkThank you for the lovely feedback. We are so glad you enjoyed your stay with us. We look forward to welcoming you back again soonLuke GibbsGeneral Manager

10/10 – Uitstekend

Barbara

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
I would go their again
5 nachten verbleven in april 2024
Reactie van The Sebel Manly Beach op 18 apr 2024
Dear BarbaraThank you, we would certainly love to welcome you back againKind regards,Luke GibbsGeneral Manager

10/10 – Uitstekend

Deb

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a lovely stay, just a shame they don’t have a restaurant.
1 nacht verbleven in april 2024
Reactie van The Sebel Manly Beach op 11 apr 2024
Dear DebThank you so much for the lovely feedback. I am sorry to see the impact of a lack of a restaurant on your stay. We certainly try to advertise as clearly as possible. We also provide our guests with a list of our favorite restaurants and cafe's and the associated discounts we have at them.Thank you again for sharing and we look forward to welcoming you back to beautiful Manly Beach,Luke GibbsGeneral Manager

8/10 – Goed

Harumi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van The Sebel Manly Beach op 11 apr 2024
Dear HarumiThank you for taking the time to share your feedback. I appreciate the overall positive review, however naturally I am sad to see we fell short of the mark.Please tell me more about your stay so I can investigate accordinglyThank you again,Luke GibbsGeneral Manager

8/10 – Goed

Adam, Tamworth

Positief: Netheid, personeel en service
I believe the parking is a bit harsh as you pay $40 a night to garage your car but if you go out at night there might not be a park available and you have to park in the street even thou you have been charged $40
1 nacht verbleven in april 2024
Reactie van Julie op 8 apr 2024
Hi Adam,Thank you so much for sharing the feedback. I do apology for the issue. We will issue a refund as soon as possible Kind regards,Julie - Sebel Manly

8/10 – Goed

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great to be across the road from the beach- just a bit odd not having a front desk and using another hotel’s front desk.
3 nachten verbleven in maart 2024
Reactie van Kristina op 24 mrt 2024
Hi Angela,Thank you for your lovely feedback! Since our rebranding for front tower last year, we now run a dual hotel for both hotels, which is why our reception is still in Peppers. I understand it is unusual, however, we do have plans in place to add a reception in Sebel sometime in the future.Thank you again for taking the time out to share your feedback and we look forward to accommodating you again in the future!Kind regards,Kristina AinuuAssistant ManagerThe Sebel Manly Beach

8/10 – Goed

Megan, Sarasota

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the most actively beautiful areas on the beach front that we've ever seen
2 nachten verbleven in februari 2024
Reactie van Davide op 23 mrt 2024
Dear Megan,Thank you very much for the lovely feedback. I hope to see you soon for another great stay with us.Kind regards.DavideAssistant manager

10/10 – Uitstekend

Svetlana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was the draw card followed by the exceptional service. Thank you Giulia at the front desk for the warm welcome and dining recommendations, very much appreciated.
1 nacht verbleven in maart 2024
Reactie van The Sebel Manly Beach op 12 mrt 2024
Dear SvetlanaThank you for the absolutely incredible feedback, we are so thrilled you enjoyed your stay with us. Thank you also for recognizing Giulia. She is certainly awesome to work with and I will be sure to celebrate this with her.Thank youLuke GibbsGeneral Manager

10/10 – Uitstekend

Jamie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, the room was spacious and perfecf for us and our toddler. The staff were very helpful, nothing was too much trouble.
12 nachten verbleven in februari 2024
Reactie van The Sebel Manly Beach op 6 mrt 2024
Dear JamieThank you so much for the incredible feedback, we are so glad you enjoyed your stay with us and we cannot wait to welcome you back again soon.Kind regards,Luke GibbsGeneral Manager

10/10 – Uitstekend

Trudi, East Lyme

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful!
1 nacht verbleven in maart 2024
Reactie van Julie op 4 mrt 2024
Hi Trudi,Thanks you so much for the amazing feedback. I hope to see you again in the futureKind regards,Julie Sebel Manly Beach Team

10/10 – Uitstekend

Marci

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If I could give more stars I would. So impressed with the cleanliness, comfort, staff, and LOCATION. The Manly lifesaving club is at your doorstep, the corso a couple blocks away. Pools are beautiful and we were welcomed by the most friendly, helpful reception staff I’ve ever had at a hotel. We can’t wait to go back.
2 nachten verbleven in februari 2024
Reactie van Tina op 10 mrt 2024
Hi Marci,Wow! Thank you so much for your amazing feedback. I'm glad you enjoyed your stay with us and enjoyed your experience in Manly.I will definitely be sharing your feedback with our team as they have worked hard during this peak season.We hope to accommodate you again in the future!Kind regards,KristinaAssistant ManagerSebel Manly Beach

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pool was too cold. A little weird to access main entry through a back alley. Otherwise great
3 nachten verbleven in januari 2024
Reactie van Davide op 1 mrt 2024
Dear Leslie,Thank you very much for the positive feedback. I hope to see you soon for another stay with us.Kind regards.DavideAssistant manager

10/10 – Uitstekend

Carmen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to ocean rock pool food no need to drive
2 nachten verbleven in februari 2024
Reactie van The Sebel Manly Beach op 28 feb 2024
Dear CarmenThank you for the absolutely incredible feedback. We are so glad you enjoyed a sense of community with us, that is all we aim to achieve.We look forward to welcoming you back again soon.Luke GibbsGeneral Manager

10/10 – Uitstekend

Carla, Springfield

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location-staff was super helpful
1 nacht verbleven in februari 2024
Reactie van The Sebel Manly Beach op 25 feb 2024
Dear CarlaThank you for the lovely feedback. We are so glad you enjoyed your stay with us, thank you also for the mention of the team.We look forward to welcoming you back again soon,Luke GibbsGeneral Manager

10/10 – Uitstekend

Sandra

1 nacht verbleven in februari 2024
Reactie van The Sebel Manly Beach op 19 feb 2024
Dear SandraThank you for the lovely feedback, We are so glad you enjoyed your stay with us and we cannot wait to welcome you back again soon.Thank you again,Luke GibbsGeneral Manager

8/10 – Goed

Jens

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van The Sebel Manly Beach op 18 feb 2024
Dear JensThank you for taking the time to share. I am sorry to see we fell short of the Mark. I would appreciate knowing more about your stay so we can rectify the concerns faced.Thank you again for helping us to perform at our best,Luke GibbsGeneral Manager

10/10 – Uitstekend

Casey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious and clean room. Quiet area as tucked away from the main street. Able to use pool at this hotel as well as Peppers. Only downside would be the cost for parking at $40 a night otherwise no other complaints. Lovely weekend stay with my partner.
1 nacht verbleven in februari 2024
Reactie van The Sebel Manly Beach op 18 feb 2024
Dear CaseyThank you for the overall lovely feedback. I certainly appreciate your kind words and that you enjoyed your weekend with us.I am sorry to see the concern of the parking. In terms of price, we are priced well under other Manly based Hotels as well as the local council carparks. However your feedback is well notedThank you again for sharing,Luke GibbsGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van The Sebel Manly Beach op 14 feb 2024
Hi ThereThank you for sharing your lovely feedback, we look forward to welcoming you back to beautiful Manly Beach again soonKind regards,Luke GibbsGeneral Manager

10/10 – Uitstekend

Graeme

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van The Sebel Manly Beach op 12 feb 2024
Dear GraemeThank you for taking the time to share your lovely feedback. We cannot wait to welcome you back to beautiful Manly BeachKind regards,Luke GibbsGeneral Manager

10/10 – Uitstekend

Kerrie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van The Sebel Manly Beach op 12 feb 2024
Dear KerrieThank you for taking the time to share your lovely feedback, we look forward to welcoming you back again soonKind regardsLuke GibbsGeneral Manager

10/10 – Uitstekend

Brenda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely 4 days at the Sebel hotel. Our ground floor room opened onto the outdoor pool which we enjoyed several days. The staff was helpful and friendly. The only drawback was the noisy air conditioning but we did get used to it. The hotel is right next to Manly beach - a perfect spot for anyone who love the ocean.
3 nachten verbleven in februari 2024
Reactie van The Sebel Manly Beach op 9 feb 2024
Dear BrendaThank you for the absolutely incredible feedback. We are so glad you enjoyed your stay with us. There is certainly something special about our location. I am sorry about the AC Issue you faced. Our maintenance team are currently working to resolve the issue.Thank you again and we cannot wait to welcome you back to beautiful Manly BeachLuke GibbsGeneral Manager

10/10 – Uitstekend

Brandon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van The Sebel Manly Beach op 9 feb 2024
Dear BrandonThank you for the lovely feedback, we cannot wait to welcome you back to beautiful Manly BeachKind regards,Luke GibbsGeneral Manager

10/10 – Uitstekend

Pauline

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the room. Had a lovely obscured view of the beach. Staff were amazing and very friendly.
3 nachten verbleven in januari 2024
Reactie van The Sebel Manly Beach op 6 feb 2024
Dear PaulineThank you for the absolutely incredible feedback. We too adore those partial view rooms, there is something magical about watching the world go by from a short distance, with waves crashing in the background.We look forward to welcoming you back to beautiful Manly Beach again soon,Luke GibbsGeneral Manager

6/10 – Redelijk

JANICE

Reisde met partner
Positief: Netheid, personeel en service
I did like the still water provided and general condition of unit including the lighting.Room service or breakfast service would be good Thank you Jan
1 nacht verbleven in januari 2024
Reactie van The Sebel Manly Beach op 6 feb 2024
Dear JaniceThank you for taking the time to share your overall nice feedback. I am sorry to see a lack of breakfast or In-Room Dining was such a big detractor from your stay. We try to be as transparent as possible about what we offer and what facilities we do not have.However we will take your feedback in good faith for the ever pending opportunities to work on improvement.Thank you again for helping us to perform at our best,Luke GibbsGeneral Manager

10/10 – Uitstekend

Frances

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van The Sebel Manly Beach op 6 feb 2024
Dear FrancesThank you for sharing your lovely feedbackWe look forward to welcoming you back to beautiful Manly Beach again soon,Luke GibbsGeneral Manager

8/10 – Goed

Gail

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff, location and cleanliness were all excellent. However although the room was soundproofed from street noise there was a mechanical hum in our room for most of the night that was not related to our room. It seemed to be coming from the roof.
2 nachten verbleven in februari 2024
Reactie van The Sebel Manly Beach op 4 feb 2024
Dear GailThank you for taking the time to share your feedback. I am terribly sorry to hear of the humming noise that was such a detraction from your stay. Our Maintenance team are taking the time to investigate and resolve properly.Thank you again for helping us to perform at our bestLuke GibbsGeneral Manager

8/10 – Goed

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van The Sebel Manly Beach op 4 feb 2024
Dear BenThank you for sharing your feedback, I am sorry to see we fell short of the mark and would appreciate hearing more on how we can make it betterThank you again for helping us to perform at our bestLuke GibbsGeneral Manager

10/10 – Uitstekend

Kellee

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely location, great customer service and friendly staff. Close to all the shops and beach, thank you for a lovely stay
1 nacht verbleven in januari 2024
Reactie van The Sebel Manly Beach op 3 feb 2024
Dear KelleeThank you so much for the incredible feedback, we are so glad you enjoyed your stay with us. You certainly know how to make us blush!Thank you again for the kind words,Luke GibbsGeneral Manager

10/10 – Uitstekend

Jess

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel. The staff were amazing, they accommodated our bedding preference on the day, we were able to check in early, and check out late. Location is great, across from the beach and close to all the Manly shops. It was a great guest experience!
2 nachten verbleven in januari 2024
Reactie van The Sebel Manly Beach op 3 feb 2024
Dear JessThank you so much for the incredible feedback, we are so glad you enjoyed your stay with us. It is always great to share this lovely feedback with our team. The team are incredible and so are our guests!Thank you again for the kind words,Luke GibbsGeneral Manager

10/10 – Uitstekend

Joanne

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet location behind Peppers. Easy walking distance to Manly Wharf, beach and restaurants
1 nacht verbleven in januari 2024
Reactie van The Sebel Manly Beach op 3 feb 2024
Dear JoanneYou certainly know how to put a smile on our faces! Thank you so much for the incredible feedback, we are so glad you enjoyed your stay with us. Thank you again for the kind words,Luke GibbsGeneral Manager

6/10 – Redelijk

Colin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room sea view was less than expected.
2 nachten verbleven in januari 2024
Reactie van The Sebel Manly Beach op 3 feb 2024
Dear ColinThank you for taking the time to share your feedback. We certainly try to be as transparent as possible in relation to the view, including the room title stating Partial Ocean View in order to not diminish any expectations. I am sorry to see that you feel this was not communicated well, we will take this feedback as intended, an opportunity to review how we can make it better for our future guests.Thank you again for sharing and helping us to perform at our best,Luke GibbsGeneral Manager

8/10 – Goed

Andrew

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024
Reactie van The Sebel Manly Beach op 3 feb 2024
Dear AndrewThank you for taking the time to leave a rating, please let us know why we fell short of the mark when possible.Kind regardsLuke GibbsGeneral Manager

10/10 – Uitstekend

Margaret

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great room, 511. Good pool with sunshine to 6 pm in January. It is an Annexe style hotel to Peppers so at the rear and no views. Excellent location near beach and dining options. I would stay here again, but we did get a special deal cheaper than the normal rate.
3 nachten verbleven in januari 2024
Reactie van The Sebel Manly Beach op 28 jan 2024
Dear MargaretThank you for sharing your absolutely incredible feedback. It is always a pleasure to share this with our team.We love our location and that our guests truly get to experience local.We cannot wait to welcome you back again soon,Luke GibbsGeneral Manager

6/10 – Redelijk

Siyamak

1 nacht verbleven in januari 2024
Reactie van Davide op 23 mrt 2024
Dear Syamak,Thank you very much for your feedback. Is there anything in particular you did not like about your stay with us? If you want you can send me an e-mail and I will follow up with the team.Kind regards.DavideAssistant manager

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in januari 2024
Reactie van The Sebel Manly Beach op 18 jan 2024
Dear ElizabethThank you for taking the time to share your lovely feedback, we cannot wait to welcome you back to beautiful Manly BeachKind regards,Luke Gibbs

10/10 – Uitstekend

Isobelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was amazing, so was all the staff very friendly and helpful. Beautiful location, would definitely come back. The heated pool was freezing, spa was lovely though.
1 nacht verbleven in januari 2024
Reactie van The Sebel Manly Beach op 17 jan 2024
Dear IsobelleThank you for the absolutely incredible feedback. we are so glad you enjoyed your stay with us, Our maintenance team will take the time to look at the heated pool to resolve this problem nowThank you again for sharing,Luke GibbsGeneral Manager

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
room ground floor no view from balcony and very noisy room very comfortable staff very helpful amenities great
4 nachten verbleven in januari 2024
Reactie van The Sebel Manly Beach op 16 jan 2024
Dear MarkThank you for taking the time to share your feedback. I appreciate the kind comments regarding staff, comfort and amenities. Please be sure to reach out to our team prior to your next stay to request a High Floor and enjoy more of a view of the district of Manly, or perhaps upgrade through to an Ocean ViewThank you again for sharingLuke GibbsGeneral Manager

2/10 – Ontzettend slecht

Fahad

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No aircon working no microwave and no wifi signals overall not good for family.
3 nachten verbleven in januari 2024
Reactie van The Sebel Manly Beach op 16 jan 2024
Dear FahadFirstly I would like to thank you for taking the time to share your feedback. I am sorry to see of the concerns you have raised. I am aware the team at the time noted the Air-Conditioning was working, however being one of the highest recorded Humidity Day in Sydney, we did face some challenges. The Following morning we offered both our maintenance team to check the room to ensure everything was working properly, as well as a room move.I also note that you were provided a microwave as soon as it was requested on the first night. We also ran a speed test on the Wi-Fi in your room for over 24 hours after your departure. The Average speed came back as 48Mbps peaking at 92 when we offer a complimentary capacity of 100Mbps. I appreciate this is slow in comparison to 5G and by the end of January we will have an increased capacity of 1Gb complimentary for our members and guests.Thank you again for helping us to perform at our best,Luke GibbsGeneral Manager

6/10 – Redelijk

Alison

Positief: Comfort kamer
Ordinary hotel in a great (general) location
The Sebel and Peppers are run by the same company. The Sebel rooms are in a block behind, but not connected to Peppers. The laneway in between is full of bins and junk. Our room had a glimpse of the beach. It was pretty run down. The plug was broken on the bedside light. The bathroom sink was cracked and stained. The bathroom floor was dirty in the corners. Hair in the shower. TV only has basic free to air stations. Great general location with proximity to the beach, but not really up to scratch for the price.
2 nachten verbleven in januari 2024
Reactie van The Sebel Manly Beach op 9 jan 2024
Dear AlisonFirstly I would like to thank you for taking the time to share your feedback. I am sorry to see we fell so short of the mark.Whilst we try to be as transparent as possible in relation to the room, furnishings and that The Sebel is located in a separate tower to Peppers, it appears there is a concern with the distribution information on Hotels.com. Regardless of that, the biggest concern raised is that of cleanliness which is certainly unacceptable for this property. As you can see this is not regular for us. Our Housekeeping Manager sends her deepest apologies for the lack of care taken when servicing your room. Please rest assured your feedback has been addressed with the staff members required and allowed the Housekeeping team to amend their on-boarding plan for quick-corrective action to ensure this does not happen again.Thank you again for helping us to perform at our best,Luke GibbsGeneral Manager

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location and service was great. Rooms looking a little tired
1 nacht verbleven in januari 2024
Reactie van The Sebel Manly Beach op 9 jan 2024
Dear RichardThank you for taking the time to share your overall lovely feedback. We do try to be as transparent as possible in relation to the rooms and we are currently working through a refurbishment plan which we cannot wait to share once it becomes finalisedThank you again for helping us to perform at our best,Luke GibbsGeneral Manager

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A happy celebration.
Ideal location -- just a short walk to cafes and beach. Enjoyed walks to Shelley Beach and snorkelling in marine reserve. Great ground floor room with easy access to the pool. Good BBQ and table for a group, though we didn't use it.
2 nachten verbleven in december 2023
Reactie van The Sebel Manly Beach op 21 dec 2023
Dear JohnThank you for taking the time to share, we certainly love our location and appreciate your acknowledgement of our outside area beside the pool.We cannot wait to welcome you back again in the futureKind regards,Luke GibbsGeneral Manager

8/10 – Goed

Luke James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice and quiet, close to everything
1 nacht verbleven in december 2023
Reactie van Davide op 13 dec 2023
Dear Luke,Thank you very much for the amazing feedback. I hope to see you soon for another great stay with us.Kind regards.DavideAssistant manager

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed my stay here. Fantastic location near the beach and transport links. The staff were friendly and the room was spacious and clean. Use id a swimming pool was an added bonus!
4 nachten verbleven in november 2023
Reactie van The Sebel Manly Beach op 30 nov 2023
Dear ThomasThank you for taking the time to share the absolutely incredible feedback. I am so glad you enjoyed your stay with us and I cannot wait to welcome you back to beautiful Manly BeachKind regardsLuke GibbsGeneral Manager

10/10 – Uitstekend

Simon

1 nacht verbleven in november 2023
Reactie van The Sebel Manly Beach op 8 nov 2023
Dear SimonThank you for taking the time to share your incredible feedback. We cannot wait to welcome you back to beautiful Manly Beach.Kind regards,Luke GibbsGeneral Manager

8/10 – Goed

Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely quiet place to stay. The bathroom is a little dated. Though everything was clean.
1 nacht verbleven in oktober 2023
Reactie van The Sebel Manly Beach op 31 okt 2023
Dear MargaretThank you for taking the time to share your overall lovely feedback. I am sorry to see the feedback regarding the bathroom, but I do appreciate the cleanliness comments.Thank you again for sharing and helping us to perform at our best,Luke GibbsGeneral Manager

2/10 – Ontzettend slecht

Gary

Positief: Netheid, staat van de accommodatie en faciliteiten
The noise. Jackhammers and drills operating immediately outside the window and going all day. Absolutely terrible.
2 nachten verbleven in oktober 2023
Reactie van The Sebel Manly Beach op 6 okt 2023
Dear GaryThank you for taking the time to share your feedback. I am sorry to see the impact of the non-related council works detracted from your stay so much. Whilst the required works and time is most regrettable, we also tried to notify all guests as we were notified with an opportunity to contact our team at reception so we could assist to arrange anything to make the stay more comfortable. May I please enquire if you contacted our reception team during your stay?Thank you again for helping us to perform at our bestLuke GibbsGeneral ManagerThe Sebel Manly Beach

8/10 – Goed

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location,staff where very helpful
2 nachten verbleven in september 2023
Reactie van The Sebel Manly Beach op 3 okt 2023
Dear MarkThank you for taking the time to share your overall lovely feedback, particularly highlighting the team. I am sorry to see we fell short of the mark, but I always appreciate the opportunity to improveThank you again,Luke GibbsGeneral Manager

8/10 – Goed

salvatore

Positief: Personeel en service
Not bad
1 nacht verbleven in september 2023
Reactie van The Sebel Manly Beach op 2 okt 2023
Dear SalvatoreThank you for taking the time to share your feedback. Whilst not bad, this also denotes not good. Please feel free to reach out to be to further share details from your stay as we always appreciate an opportunity to improve.Kind regardsLuke GibbsGeneral Manager

10/10 – Uitstekend

Josephine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a fabulous place! The Sebel now Peppers has a fantastic location with so many dining options nearby and the beach right across the street. We were in a non-refurbished room and the only suggestion would be to change the bathroom configuration. The toilet paper gets wet with shower. Consider creatin an entirely enclosed shower to avoid drenching the entire room. Bed was great, people were lovely and helpful and the self-service laundry was really good.
2 nachten verbleven in september 2023
Reactie van The Sebel Manly Beach op 30 sep 2023
Dear JosephineThank you for taking the time to share your overall incredible feedback. I understand and appreciate the comments in regards to the bathroom condition, Unfortunately these are privately owned units and it can present challenges for us to change anything without owner approval, however I am most happy to present your feedback to the owners so I can present a proposal for change.Thank you again and we look forward to welcoming you back to Beautiful Manly BeachKind regardsLuke GibbsGeneral Manager