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Beoordelingen van Best Western The Inn At The Fairgrounds

2.5 out of 5
Best Western The Inn At The Fairgrounds
670 State Fair Blvd, Syracuse, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 360 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 365 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 153 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 72 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 50 van 1000 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

7,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Elodie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima verblijf!
Zeer goed hotel met lekker ontbijt. Prijs kwaliteit is top!
1 nacht verbleven in juli 2019
Reactie van Dave Patel GM op 26 sep 2019
Thank you for taking a time for to are hotel. And your support and feedback inspires our staff to provide every guest with best customer service every day? Let's see you again soon before the summer ends. Thank you for the amazing review

4/10 – Matig

dukensbert

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is not good
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Linda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location with complimentary breKfast
1 nacht verbleven in mei 2024

6/10 – Redelijk

Antione

2 nachten verbleven in mei 2024

10/10 – Uitstekend

Monika

Reisde met familie
Positief: Netheid, voorzieningen
Not bad if you just need a place to stay for a night. We did not have any issues. Clean, no noise, good location.
1 nacht verbleven in mei 2024

4/10 – Matig

Linda

Reisde met partner
Negatief: Personeel en service, voorzieningen
The website claimed shuttle service. The night clerk said there was no one to drive. The day clerk claimed there needed to be 24 hours notice that a shuttle was requested. A shuttle was the main reason I booked that motel. Huge disappointment.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

leeann, Angola

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast choices
1 nacht verbleven in mei 2024

4/10 – Matig

Steve

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
They promised airport shuttle, but none existed. They promised free parking, but that was not honored. Nice place, great restaurant, but dishonest marketing.
1 nacht verbleven in mei 2024

8/10 – Goed

Freda

Positief: Staat van de accommodatie en faciliteiten
Convenient to fairgrounds
2 nachten verbleven in mei 2024

6/10 – Redelijk

Brian

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not a very up to date property, not sure how it gets 8 in reviews, the rooms are old looking with a kind of shag carpet, and beds and pillows not so great, the “fitness area” is incredibly sub par and more like a closet with old home gym equipment, staff is indifferent and not very accommodating. Would not stay again as there are better options around the same price.
2 nachten verbleven in mei 2024

4/10 – Matig

Leesa

Reisde met familie
Negatief: Personeel en service
We booked 2 nights through expedia. My daughter got severely sick. She threw up all night. We were planned to be there for 2 nights for a volleyball tournament. We checked out at 1040am and i tried to refund the 2nd night because she was so sick. They said it was up to expedia. Expedia tried to get us our refund and best western said no even with the extreme unfortunate circumstances. A refund or credit would have been deeply appreciated in this situation.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Great location for fairgrounds!!
1 nacht verbleven in mei 2024

8/10 – Goed

Rosemary, Albany

1 nacht verbleven in april 2024

10/10 – Uitstekend

Amna

Positief: Netheid
1 nacht verbleven in april 2024

8/10 – Goed

Jacqulyn

Positief: Netheid, personeel en service
Negatief: Voorzieningen
Convenient to the fairgrounds but this is nothing more than a clean place to sleep. Breakfast was cold every morning, with very limited options. The bathroom door in our room made the most horrendous squealing noise. Keycard kept failing and having to be reset. Convenient but not overly comfortable.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Angela

1 nacht verbleven in april 2024
Reactie van Bianca op 23 mei 2024
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 – Goed

jonathan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was spotless, including the dining area, which provided a generous free breakfast. One of the clerks, Moshulu, was especially helpful in overcoming the problems of a broken computer printer in the business center. The only other issue was the failure of your organization, and not the hotel, to notify the organization that sponsored my trip that their credit card was “declined.” I had to substitute mine, which apparently also had difficulties being accepted. Since I had used my card earlier that day, this is an IT problem at your end that needs investigation. I also don’t know whether my $100 “security deposit” was refunded as the same issues recurred at check out. Otherwise, I was very satisfied with my stay at this facility.
3 nachten verbleven in april 2024

4/10 – Matig

Ruhan

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Peter

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk lady was mean, you are next to a highway and a field, bed had yellow stain she said it was bleach and would not help us out in any way don’t come here I have stayed places similar and it’s fine like idk u find some hairs or there’s a stain yk u switch rooms she didn’t even suggest it it’s crazy not even a new sheet my opinion is most hotels these days aren’t great but there are ones with good customer service that will clean/fix whatever problems there are with the room, this is not one of those places it is terrible DO NOT COME
1 nacht verbleven in april 2024

8/10 – Goed

Robert

Positief: Personeel en service
Old property needs facelift.
4 nachten verbleven in februari 2024

8/10 – Goed

Maggie

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Paula

Reisde met familie
Positief: Netheid, personeel en service
Is was outdated
1 nacht verbleven in april 2024

10/10 – Uitstekend

Bruno

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Mark

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bed is old and saggy. The outside of the building was newly renovated. The rooms need to be updated.
1 nacht verbleven in april 2024

8/10 – Goed

david

1 nacht verbleven in april 2024

10/10 – Uitstekend

free

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean and friendly staff.
2 nachten verbleven in april 2024

8/10 – Goed

Selma

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024

8/10 – Goed

Nicole, Levis

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Très ordinaire pour un Best Western, ça ne valait pas le prix payé. Vieux matelas et oreiller mais chambre très propre.Petit déjeuner simple, oeufs brouillés fades et pain quasiment passé date. Correct pour une nuit mais le prix devrait être révisé à la baisse selon mon expérience.Bon Steakhouse à même l'hôtel qui peut être pratique mais prix trop élevés.
1 nacht verbleven in april 2024

8/10 – Goed

Melody

3 nachten verbleven in maart 2024

8/10 – Goed

Robert

Positief: Netheid, personeel en service en voorzieningen
Property is old needs facelift. Staff very nice and helpful
3 nachten verbleven in maart 2024

6/10 – Redelijk

Yan

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Some staffs are money chaser
1 nacht verbleven in maart 2024

4/10 – Matig

Don

Reisde met partner
It started with no remote for TV. Asked for one and it did not work. It was 10 pm so really did not need TV but the heater started acting up kept heat but ran off and on all night. In the morning ugh toilet backed up when told front desk they stated they would look at it after we check out and use hallway bathroom. At check out told front desk all the problems and they just said thank you. Very disappointed.
1 nacht verbleven in maart 2024

4/10 – Matig

Marc

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Poor costumer service
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Mathew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
At first I was concerned that it didn't look too great upon pulling up to the building, but was pleasantly surprised at the good customer service and cleanliness of the room. It was worth the price. I would recommend staying here.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Mykayla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

Jennifer

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
There was hair in my sink but the front desk lady was nice enough to move me to another room. Also, very loud in lobby area all night, hard to sleep.
1 nacht verbleven in maart 2024

4/10 – Matig

colleen

Positief: Netheid
Negatief: Personeel en service
First of all we were there on a very cold February night. There was no heat in the hallway; our room was absolutely freezing when we walked in because the heat not been on at all. It took nearly an hour to warm things up. I suppose non heated hallways was to save money, or perhaps the system was malfunctioning.I would also think the heater in the room was also left off to save money. The breakfast was the worst. The man replacing the items wore no gloves. I saw him handling the bagels (which were slightly defrosted) and muffins using his bare hands. He was also tending the front desk. Who knows what he had been touching!! The sausage was ice cold. I think he took the sausage out of the refrigerator and put them in the warmer which does not instantly heat things. SO, all in all this hotel was not good, and I think their main goal was to run it on the cheap, and care little about their guests. We picked this hotel because it was very close to the Fairgrounds, Do your self a favor, pick another place.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Ed

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Restaurant on property very friendly staff room was clean
1 nacht verbleven in februari 2024

4/10 – Matig

Daniel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a great night sleep
The receptionist was pleasant, but we had three main problems with this hotel. The building was cold in the hallways, and the walls were paper thin. We could hear the guests in the neighboring unit even with earplugs. Furthermore, the heater in the room was working just fine, but because it was starting and stopping every few minutes, it was very disturbing to sleep.
1 nacht verbleven in februari 2024

4/10 – Matig

Mike

2 nachten verbleven in februari 2024

8/10 – Goed

Jared

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was in the perfect location for the volleyball tournament at the Fairground (0.6 miles away). Hotel condition acceptable for the price we paid. Beds comfortable and everything was picked up and decent. Breakfast wasn't great but its on-par for the price compared to others. Overall decent experience and it was exactly what I needed for the single overnight stay.
1 nacht verbleven in februari 2024

4/10 – Matig

Fraser

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room facilites in disrepair - doesn't match photos. Common area and breakfast space appeared clean, okay appears ok.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jenn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were just n town for a tournament and the location was half a mile away so it was super convenient. The room was clean and comfortable - I would stay here again!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Matthew

1 nacht verbleven in februari 2024

8/10 – Goed

Raymond P

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy access , dont like the only exit off the floor is in the middle of the building , needs more handicap access
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Paula

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

8/10 – Goed

Ed, Shrewsbury

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Near perfect stay. No printed in room info regarding free breakfast. Cigarette smell in halls. Other than that - very enjoyable stay.
1 nacht verbleven in januari 2024

8/10 – Goed

Dalaina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Katelynn

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Free breakfast and clean comfortable spacious rooms!
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Brandon

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024