Dear Chun Wai, Thank you for choosing to stay at Tai O Heritage Hotel. It was our pleasure having you stay at the hotel. We look forward to welcoming you back for your next visit in the not too distant future. Yours sincerely,Nicole LiuOperations Manager

Dear HON FAI,Thank you for staying with us at Tai O Heritage Hotel and taking the time to share a review with the Expedia.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We appreciate your generous comments and it is always rewarding to read that our efforts result in positive comments such as yours. We greatly appreciate your feedback and thank you for choosing to stay with us. We look forward to having the pleasure of welcoming you back to Tai O Heritage Hotel soon. Yours sincerely,Nicole LiuOperations Manager

Dear Kam Fung,Thank you for sharing your rating with us. We are glad you enjoyed your experience at Tai O Heritage Hotel.We look forward to welcoming you back soon.Yours sincerely,Nicole LiuOperations Manager

Dear Robin,Thank you for sharing your excellent review with us. Your compliment is great motivation for us to continue to strive for service excellence for our guests! We look forward to welcoming you back soon.Yours sincerely,Nicole LiuOperations Manager

Dear Paul,Thank you for sharing your rating with us and the Google community. We are glad you enjoyed your experience at Tai O Heritage Hotel.We look forward to welcoming you back soon.Yours sincerely,Nicole LiuOperations Manager

Dear Man Ying,Thank you for sharing your rating with us and the Google community. We are glad you enjoyed your experience at Tai O Heritage Hotel.We look forward to welcoming you back soon.Yours sincerely,Nicole LiuOperations Manager

Dear Lilia,Thank you for your recent stay and taking your valuable time to pass on your feedback regarding your staying experience and comments.We are reviewing with our respective departments immediately to follow and make improvement wherever appropriate. It is a valuable motivation for us to strive for better. Through your constructive comments, we are able to review our operations closely.Please accept our sincere appreciation for your kind feedback as we look forward to having the pleasure of welcoming you back in the near future.Yours sincerely,Nicole LiuOperations Manager

Dear Kit Yin, Thank you for staying with us at Tai O Heritage Hotel and taking the time to share a review with us. Please accept our most sincere apologise for the service shortfalls and for failing to meet your expectation on this occasion. Your feedback is extremely valuable to us, and it has been shared with the team so that we can review it and make any necessary improvements in order to continue to provide a pleasant experience for our guests. Thank you for your support and we look forward to welcoming you back for an overall better experience. Yours sincerely,

Dear Yue Tak Robert, Thank you for staying with us at Tai O Heritage Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was enjoyable and pleasurable. We look forward to having the pleasure of welcoming you back to Tai O Heritage Hotel soon. Yours sincerely,

Dear LIN YING, Thank you for staying with us at Tai O Heritage Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was enjoyable and pleasurable. We look forward to having the pleasure of welcoming you back to Tai O Heritage Hotel soon. Yours sincerely,

Dear Wai Ming, Thank you for staying with us at Tai O Heritage Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was enjoyable and pleasurable. We look forward to having the pleasure of welcoming you back to Tai O Heritage Hotel soon. Yours sincerely,

尊敬的Lai Ha, 多謝 閣下蒞臨大澳文物酒店，並抽空填寫點評，且分享 閣下是次的住宿體驗。 我們非常感謝 閣下對是次整體住宿體驗表示滿意，這實在是對員工們所作的努力加以肯定。在餐飲方面, 我們已將您的意見轉達有關部門檢討和跟進。我們會不斷改進以提高更好的服務質素。 再次感謝 閣下寶貴的意見，並期待在不久的將來, 能夠再次為 閣下服務。 此致

尊敬的Fung Lan， 感謝您入住大澳文物酒店，並撥冗撰寫評論分享您的體驗。我們很高興得知您有美好的體驗, 特別是對房間清潔員的認同和讚賞。 我們再次衷心感謝您的蒞臨，並期待不久的將來可再次接待您。

尊敬的OI SHAN， 感謝您入住大澳文物酒店，並抽空分享您的住宿體驗。我們由衷感謝您的分享，亦會檢視您的意見，繼續努力為各賓客提供更優質的服務。 我們再次衷心感謝您的蒞臨，並期待不久的將來可再次為您服務。 此致

尊敬的Kunihide， 感謝您入住大澳文物酒店，並抽空分享您的住宿體驗。我們由衷感謝您對是次整體住宿體驗表示滿意。這實在是對前線員工們所作的努力加以肯定。 我們再次衷心感謝您的蒞臨，並期待不久的將來可再次為您服務。 此致

尊敬的Lai Chun， 感謝您入住大澳文物酒店，並抽空分享您的住宿體驗。我們由衷感謝您對是次整體住宿體驗表示滿意。這實在是對前線員工們所作的努力加以肯定。 我們再次衷心感謝您的蒞臨，並期待不久的將來可再次為您服務。 此致

尊敬的Lai Chun， 感謝您入住大澳文物酒店，並抽空分享您的住宿體驗。我們由衷感謝您對是次整體住宿體驗表示滿意。這實在是對前線員工們所作的努力加以肯定。 我們再次衷心感謝您的蒞臨，並期待不久的將來可再次為您服務。 此致

尊敬的Lai King， 感謝您入住大澳文物酒店，並撥冗選寫評論分享您的體驗。 對於是次住的體驗未臻完善，我們致以真誠的歉意。我們會繼續與相關部門嚴肅檢討及努力改善服務。 我們衷心期待您再度蒞臨大澳文物酒店，謝謝。 此致 羅家豪