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Beoordelingen van Best Western Tallahassee-Downtown Inn & Suites

2.5 out of 5
Best Western Tallahassee-Downtown Inn & Suites
2016 Apalachee Pkwy, Tallahassee, FL

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 278 van 1015 beoordelingen" "
Gastenscore: 8 - Goed. 284 van 1015 beoordelingen" "
Gastenscore: 6 - Redelijk. 183 van 1015 beoordelingen" "
Gastenscore: 4 - Matig. 136 van 1015 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 134 van 1015 beoordelingen" "

7,0/10

Netheid

7,8/10

Personeel en service

6,6/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018
Reactie van Mike P op 15 dec 2018
Dear guest we thank you for your feedback

6/10 – Redelijk

Arie

Positief: Personeel en service, comfort kamer
1 nacht verbleven in november 2018
Reactie van Mike P op 10 nov 2018
Dear guest we thank you for your feedback and hope to see you back soon

8/10 – Goed

Hielke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ruime kamer
Ruime kamer met een zit/slaapbank. Zeer aardig personeel. Goed ontbijt. Aanrader dus.
1 nacht verbleven in maart 2018
Reactie van Mike P op 10 mrt 2018
Dear guest we thank you for your feedback and hope to see you back soon

8/10 – Goed

Heather, Muskego

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van bw op 15 mei 2024
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

6/10 – Redelijk

Linda

Reisde met familie
Negatief: Voorzieningen
Our visit coincided with graduation from FSU, normal price is $125-$135 but with graduation, prices jacked up to $400. I do not believe this can be done and plan on contacting the Governor’s office in Tallahassee, FL.
1 nacht verbleven in mei 2024
Reactie van bw op 15 mei 2024
Dear Guest,Thank you for taking the time in leaving us a review and feedback on our property. I will be sure to send this information to our respective departments

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly Staff n Facilities. Breakfast very nice. Only thing not like No Hallmark station
10 nachten verbleven in april 2024
Reactie van bw op 30 apr 2024
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

10/10 – Uitstekend

Ronnie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in april 2024
Reactie van bw op 16 apr 2024
Dear Guest,Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Hotel Manager.

10/10 – Uitstekend

Robert

1 nacht verbleven in maart 2024
Reactie van bw op 16 apr 2024
Dear Guest,Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Hotel Manager.

8/10 – Goed

Rajiv

Reisde met familie
Positief: Netheid, personeel en service
Decent breakfast. Room was OK but starting to get dated.
2 nachten verbleven in maart 2024
Reactie van bw op 20 mrt 2024
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

6/10 – Redelijk

SATORU

Negatief: Netheid
3 nachten verbleven in februari 2024
Reactie van bw op 26 feb 2024
Dear Guest,Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Hotel Manager.

10/10 – Uitstekend

Michelle, Honolulu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Chose this property based on recommendations for the breakfast and was happy. Breakfast did have lots of options. It only went from 6:00 to 9:00 would have preferred a little later but it was good. The property is a bit dated but has been remodeled and everything was nice. Especially like the hardwood in the rooms on the floors. Would stay again.
1 nacht verbleven in februari 2024
Reactie van bw op 26 feb 2024
Dear Guest,Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Hotel Manager.

8/10 – Goed

William

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to stay
The room was well laid out, a king size bed, couch and writing desk with a chair. Nice fridge built in and nice TV with an OK package of channels (No premium like HBO, Showtime etc) Bed was a little lumpy but OK once asleep. I stayed 3 nights and when I got back to the room after day 2, there was a clean towel hanging on the exterior door knob (in a plastic bag. Easy off entering into the city, going east wasm't too bad, especially early in the morning. B,J,'s across the street has great burgers and a good selection of beers on tap.
3 nachten verbleven in februari 2024
Reactie van bw op 26 feb 2024
Dear Guest,Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Hotel Manager.

6/10 – Redelijk

Deborah

Reisde met familie
1 nacht verbleven in januari 2024
Reactie van bw op 7 feb 2024
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

8/10 – Goed

Dawn

Positief: Netheid, personeel en service en comfort kamer
Dated but not a deal breaker
The establishment is dated but not a deal breaker te price. There is an overpowering scent as you walk in the lobby and room. (Sure is a spray). The breakfast is generous. Staff is courteous. A good fit for an overnighter.
1 nacht verbleven in januari 2024
Reactie van bw op 7 feb 2024
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

6/10 – Redelijk

Thu

Reactie van bw op 7 feb 2024
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es un buen deal en relación al precio pagado, la recomiendo ampliamente.
10 nachten verbleven in december 2023
Reactie van bw op 7 feb 2024
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

10/10 – Uitstekend

Irma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van bw op 7 feb 2024
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

2/10 – Ontzettend slecht

Theresa

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bedbugs
BEDBUGS ! When we tried to go back to the office to see if we could get another room the clerk would not unlock the door to let us in. Will never recommend Best Western to anyone!
1 nacht verbleven in december 2023
Reactie van bw op 7 feb 2024
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this righ

8/10 – Goed

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms very clean, staff very nice, Continental breakfast was amazing, I felt like I should've paid for it. Definitely returning when I come back to Tallahassee. The only thing I was caught off guard about was the $150 hold. Other than that, amazing stay.
3 nachten verbleven in december 2023
Reactie van bw op 7 feb 2024
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us.We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

10/10 – Uitstekend

Robin

Zakenreiziger, Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Just ok
4 nachten verbleven in november 2023
Reactie van bw op 7 feb 2024
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

2/10 – Ontzettend slecht

Zantwan

4 nachten verbleven in november 2023
Reactie van bw op 7 feb 2024
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this righ

6/10 – Redelijk

Edward

Reisde met partner
Positief: Netheid, personeel en service
Expected Best Western to be closer to Hwy 10. Didn’t pay attention to location when booking.
1 nacht verbleven in november 2023
Reactie van bw op 29 nov 2023
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

4/10 – Matig

Sandy

Reisde met familie
Negatief: Netheid
Bit dirty and tv reception was not good.
2 nachten verbleven in november 2023
Reactie van bw op 16 nov 2023
Dear Guest,Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations, I will be sure to send this information to ourrespective departments. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Hotel Manager

4/10 – Matig

Nik

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
Nasty boogers and dirt marks on the wall. Staff couldn’t give towel for second day until night time. Morning breakfast was okay. My wife tried to take a bath and neighbor downstairs came to our room because water was coming in from their ceiling. Slim picking for hotels in Tallahassee when FSU is playing but I expected better for over $700 for two nights.
2 nachten verbleven in november 2023
Reactie van bw op 16 nov 2023
Dear Guest,Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations, I will be sure to send this information to ourrespective departments. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Hotel Manager

8/10 – Goed

Gerilyn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms were clean and comfortable bed
2 nachten verbleven in november 2023
Reactie van bw op 16 nov 2023
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

10/10 – Uitstekend

Kenneth

1 nacht verbleven in mei 2023
Reactie van bw op 16 nov 2023
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

6/10 – Redelijk

Richard

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van bw op 16 nov 2023
Dear Guest,Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

2/10 – Ontzettend slecht

David

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Don’t do it!
2 nachten verbleven in oktober 2023
Reactie van bw op 13 okt 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right

2/10 – Ontzettend slecht

Leonardo

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very dirty cannot understand how they can stay in business!! Place smelt terrible, shower never drained stains a mold on everything very discussing I would felt better sleeping in my car!!
2 nachten verbleven in oktober 2023
Reactie van bw op 10 okt 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Would not recommend
Do not recommend staying here; run down place, can hear lots of noises in rooms; rooms are not nice. Not in a great location. Pictures make it look so much nicer than it actually is!
1 nacht verbleven in augustus 2023
Reactie van bw op 10 okt 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right

2/10 – Ontzettend slecht

Pierre

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van bw op 9 okt 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

8/10 – Goed

Vivian

Positief: Personeel en service
Staff is great and the breakfast is very good Bathrooms need renovations
2 nachten verbleven in oktober 2023
Reactie van bw op 9 okt 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 – Redelijk

Michael

Reisde met een groep
Positief: Personeel en service
An okay place to stay. Was not in great shape and not super clean. Way overpriced, like all the hotels in the area for game day weekends. It was almost $400 a night where it should have been $100 a night room.
2 nachten verbleven in oktober 2023
Reactie van bw op 18 okt 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

2/10 – Ontzettend slecht

Wendy

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was not clean at all. We did not stay there. We left after we saw the room.
3 nachten verbleven in september 2023
Reactie van bw op 4 okt 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

2/10 – Ontzettend slecht

Yue

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Room in terrible condition
The window AC constantly makes terrible noises. Toilet tank is leaky and makes noises every few minutes.
2 nachten verbleven in september 2023
Reactie van bw op 3 okt 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

4/10 – Matig

Peter

1 nacht verbleven in september 2023
Reactie van bw op 1 nov 2023
Dear Guest,Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations, I will be sure to send this information to ourrespective departments. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Hotel Manager

2/10 – Ontzettend slecht

Brian, Plymouth

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
New York City in the summer on trash day smelled better. Total dump. I should have slept in my car.
Reactie van bw op 3 okt 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our stay was good.
2 nachten verbleven in augustus 2023
Reactie van bw op 25 sep 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 – Uitstekend

Michele

2 nachten verbleven in augustus 2023
Reactie van bw op 25 sep 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

2/10 – Ontzettend slecht

Dianthe

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Reactie van bw op 1 sep 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

10/10 – Uitstekend

Heather

1 nacht verbleven in augustus 2023
Reactie van bw op 1 sep 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Good for the price
Good for the price. Centric area close to places to eat, and mid distance from FSU.
2 nachten verbleven in augustus 2023
Reactie van bw op 1 sep 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 – Redelijk

Tamesha, Miami Gardens

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Spent 2 nights to move my daughter into her college dorm. The property location is very convenient right next to Governor’s Square Mall but it needs some updating. The room including the bathroom had a musty odor when we walked in but it was not overwhelming and we were too tired after over 7 hours on the road to be bothered to move. The carpet needs cleaning which could be a contributing factor to the smell, the sink was very slow draining, the bathroom light stopped working at some point after we went to bed the second night so we had to leave the door open in the morning to have light to use the toilet and take a shower. We were leaving at that point so I just reported it when we checked out. A full breakfast was included (eggs, sausages, biscuits, gravy, waffles etc) although I did see a bug the second morning which I also reported. The lady at the front desk was very pleasant and helpful during both check in and out and made note of all the issues to have them addressed.
2 nachten verbleven in augustus 2023
Reactie van bw op 28 aug 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

8/10 – Goed

Obed

2 nachten verbleven in augustus 2023
Reactie van bw op 25 sep 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

4/10 – Matig

Sharon

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
There was a very strong perfume like smell in the room that made it difficult to breathe. The couch and carpet were very dirty. I don't think the room was vacuumed as there was hair all over the carpet. I will not stay here again. I will say that the staff members were very friendly and tried to be helpful.
2 nachten verbleven in augustus 2023
Reactie van bw op 28 aug 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

4/10 – Matig

Julie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Employees were fabulous, unfortunately property smells musty and like cigarettes, even though rooms are non smoking, I had a cigarette hole burn in my blanket, not enough towels for 2, only 2 towels were in the room to start with.
4 nachten verbleven in augustus 2023
Reactie van bw op 28 aug 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

10/10 – Uitstekend

Deborah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van bw op 28 aug 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

2/10 – Ontzettend slecht

Lee

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
On the App where I viewed your Motel, not Hotel. A Hotel is where you enter your room from the inside of the building. A Motel is where you enter your room from the outside. You are listed on a Hotel App. Once I arrived and saw the rooms entered from the outside, I call to asked for assistance on moving my Reservation to the Best Western Plus Hotel in the same city but was told they couldn't do it and charged me a one night stay because I refuse to stay at that Motel not Hotel.
3 nachten verbleven in augustus 2023
Reactie van bw op 1 sep 2023
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.We take great pride in the service our hotel provides, are always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right.

8/10 – Goed

Araceli

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was great except for the musty odor in the room.
2 nachten verbleven in augustus 2023
Reactie van bw op 23 aug 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

4/10 – Matig

Megan

1 nacht verbleven in augustus 2023
Reactie van bw op 23 aug 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at our location. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!