Pillowtop-bedden, een kluis op de kamer, een bureau, een laptopwerkplek
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Beoordelingen van Four Points by Sheraton Tallahassee Downtown

3 out of 5
Four Points by Sheraton Tallahassee Downtown
316 W Tennessee St, Tallahassee, FL

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 467 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 245 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 151 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 63 van 1000 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

willem

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Slightly older hotel but still comfortable for the price. Can be noise due to traffic at night. Overall pretty good
1 nacht verbleven in januari 2024
Reactie van Front Desk op 5 mrt 2024
Thank you for your feedback! we are sorry about your experience, that is not our property or brand standard as well. we do hope you can give us another try and make this right for you!

8/10 – Goed

Marcus

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Did not love the fact that the bar and restaurant were not operational for some reason. But Rachel and Larry did everything they could to ensure we had a great stay anyway!
2 nachten verbleven in maart 2022
Reactie van Delores Battle op 24 mrt 2022
Thank you for taking the time to share your recent experience with the Four Points. We acknowledge your time is valuable. In your comments you mentioned the bar and restaurant are not open regularly. At this time, Juicy Blue is only open Thursday through Saturday from 4 PM to 11 PM. We are currently working to improve dining options for our guests. Thank you for choosing to stay at the Four Points. It was a pleasure to host you!

6/10 – Redelijk

Jamie

Positief: Netheid
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Bryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a very nice room.
1 nacht verbleven in april 2024
Reactie van Front Desk op 18 mei 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Uitstekend

Mikeria

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was incredibly helpful and courteous, and check-in was quick and simple. Without a doubt, my family and I will return.
1 nacht verbleven in mei 2024
Reactie van Front Desk op 18 mei 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Goed

krystyna

Good
2 nachten verbleven in maart 2024
Reactie van Front Desk op 18 mei 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Uitstekend

Sabrina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Front Desk op 18 mei 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Uitstekend

brenda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super clean , Free Parking , good Food . Good location .
1 nacht verbleven in mei 2024
Reactie van Front Desk op 18 mei 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Understanding that it was a college graduation weekend, it was expected that the price would be extremely high as all hotels were overpriced unfortunately. Traveling for work and staying in hotels I understand the pricing system, I don’t think the hotel was a $450 a night hotel. The staff was great and very customer friendly and did whatever they could for the guests.
2 nachten verbleven in mei 2024
Reactie van Front Desk op 18 mei 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Goed

WENDY

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking was difficult due to events happening but easy access.
1 nacht verbleven in mei 2024
Reactie van Front Desk op 18 mei 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Goed

Isabelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le personnel est très accueillant
1 nacht verbleven in april 2024
Reactie van Front Desk op 18 mei 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Goed

Tammy

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Front Desk op 18 mei 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Uitstekend

Aberdeen Klein, Moses Lake

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place and location
1 nacht verbleven in april 2024
Reactie van Front Desk op 3 mei 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Goed

Gloria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Front Desk op 3 mei 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

6/10 – Redelijk

Heather

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Front Desk op 26 apr 2024
"We regret to read that your experience with our service fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience."

4/10 – Matig

Lucy

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service
Unique circular-shaped hotel, but the staff's knowledge at the front desk is concerning. We had issues with our room keys multiple times, and whenever there was an issue the front desk employee asked "What's your room number?" and then re-programmed the card for us. There was no verification said room belonged to us. What kind of security is that!? They re-program door keys without making sure it's your room! So after re-programming our door keys 3 times in 2 days, they also double charged us for the stay. It takes 3-5 days for the refund to be applied back to your account - I hope you aren't short on cash! The lack of training and knowledge of this staff is concerning.
2 nachten verbleven in april 2024
Reactie van Front Desk op 17 apr 2024
"We regret to read that your experience with our service fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience."

8/10 – Goed

Carlos

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Front Desk op 17 apr 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Uitstekend

Yolanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone was real nice and accommodating. I slept well and felt safe
2 nachten verbleven in april 2024
Reactie van Front Desk op 16 apr 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Goed

Chris

Reisde met familie
Positief: Netheid, voorzieningen
The mumbling front desk attendant didnt provide the level of service I expected and have experienced here in the past. The other staff - especially breakfast staff were amazing. The room had no mini fridge - and ice machine dispensed a small tumbler worth of ice at a time. Very weird and a downgrade from lower-starred hotels. The shower diverted 1/4 of the water into the bath as one tried to shower. A lower experience from some staff and some of the facilities makes me luke warm from choosing this facility again.
1 nacht verbleven in april 2024
Reactie van Front Desk op 16 apr 2024
"We apologize for the service issues you encountered during your stay. This is not the standard we strive for, and we are taking immediate steps to ensure our team provides the high-quality service our guests expect and deserve."

4/10 – Matig

Pamela

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Our room smelled like mold or mildew. The room was dingy and very run down. The mattress was hard with an egg crate under the sheets. The sheets were rough. Housekeeping barely touched the room when cleaning. Front desk staff were not engaged. Not a good experience. Won’t stay here again.
2 nachten verbleven in april 2024
Reactie van Front Desk op 16 apr 2024
We sincerely apologize for the cleanliness issues you experienced during your stay. We have addressed this with our housekeeping team to ensure it is an isolated incident. Thank you for bringing it to our attention."

8/10 – Goed

Ernesto

1 nacht verbleven in april 2024
Reactie van Front Desk op 18 mei 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

8/10 – Goed

Dora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Safe
1 nacht verbleven in april 2024
Reactie van Front Desk op 11 apr 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Uitstekend

Tina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff
2 nachten verbleven in maart 2024
Reactie van Front Desk op 10 apr 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Uitstekend

Kedrin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
2 nachten verbleven in april 2024
Reactie van Front Desk op 10 apr 2024
"Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement."

8/10 – Goed

LaShondra, Jonesboro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Front Desk op 10 apr 2024
"We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you."

10/10 – Uitstekend

lillie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel common areas were clean. Staff were welcoming and provided great service. Room was clean and comfortable during our two night stay.
2 nachten verbleven in april 2024
Reactie van Front Desk op 10 apr 2024
"Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us."

10/10 – Uitstekend

Eduardo

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the property and especially the assistance of the front desk reception who facilitate check in on 4/3. He was amazing and wonderful. The food at the bar was also phenomenal and service was great!
2 nachten verbleven in april 2024
Reactie van Front Desk op 5 apr 2024
Hello and thank you for your review. We are thrilled to hear that you had a wonderful stay at our Hotel. Your feedback is valuable to us and we are committed to maintaining the high standards that our guests have come to expect. We hope to see you again soon.

10/10 – Uitstekend

Jacqueline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staffs, make u feel at home, food was great also, would stay here again
1 nacht verbleven in april 2024
Reactie van Front Desk op 4 apr 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Uitstekend

Darrell

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you again for another great weekend. The staff are always super friendly.
2 nachten verbleven in maart 2024
Reactie van Front Desk op 2 apr 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

10/10 – Uitstekend

Lourie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Front Desk op 2 apr 2024
"We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work."

6/10 – Redelijk

Gisella

1 nacht verbleven in maart 2024
Reactie van Front Desk op 29 mrt 2024
"Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We hope to be your choice of stay whenever you're in town."

10/10 – Uitstekend

Katie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to FSU and very affordable!
1 nacht verbleven in maart 2024
Reactie van Front Desk op 27 mrt 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely and interesting hotel.
1 nacht verbleven in maart 2024
Reactie van Front Desk op 19 mrt 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

10/10 – Uitstekend

Ken

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All around great service!
2 nachten verbleven in maart 2024
Reactie van Front Desk op 19 mrt 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

10/10 – Uitstekend

Barry

Reisde met partner
Positief: Voorzieningen
Front desk clerk was excellent.
1 nacht verbleven in maart 2024
Reactie van Front Desk op 9 mrt 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

10/10 – Uitstekend

Mary

Reisde met partner
Clean room, super nice bartender in juicy bar! Food great!
1 nacht verbleven in maart 2024
Reactie van Front Desk op 9 mrt 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

10/10 – Uitstekend

Molly B

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, walking distance to Florida State University campus and a short drive to Downtown Tallahassee. Very attentive and friendly staff that went above and beyond to help us.
2 nachten verbleven in maart 2024
Reactie van Front Desk op 9 mrt 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place
2 nachten verbleven in maart 2024
Reactie van Front Desk op 7 mrt 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.

6/10 – Redelijk

Elizabeth

1 nacht verbleven in januari 2024
Reactie van Front Desk op 3 apr 2024
"Your compliments on our staff's service are greatly appreciated. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay."

8/10 – Goed

Tim

2 nachten verbleven in maart 2024
Reactie van Front Desk op 27 mrt 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

2/10 – Ontzettend slecht

Edward

1 nacht verbleven in maart 2024
Reactie van Front Desk op 23 mrt 2024
Thank you for your feedback! we are sorry about your experience, that is not our property or brand standard as well. we do hope you can give us another try and make this right for you!

6/10 – Redelijk

Mimi

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Property is tired and needs a renovation. Furnishings and bathroom need to be updated. There is no noise insulation, so you can hear everything in the hall as if it were in the room. Bed was comfy and front desk staff were great.
1 nacht verbleven in februari 2024
Reactie van Management op 26 feb 2024
Hello Mimi, Thank you for your review. I apologize for the noise being an issue. I will speak with the staff to advise all guests of our sleep well channel. We hope to see you again.

10/10 – Uitstekend

Aimee

2 nachten verbleven in februari 2024
Reactie van Front Desk op 23 mrt 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

2/10 – Ontzettend slecht

Zheng

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When I booked the room, I was told that the room was sold out and there was no room. The two beds turned into one bed and the smoking room was very smelly. I didn't sleep for one night and the experience was very bad. No apology was given to us.
1 nacht verbleven in februari 2024
Reactie van Management op 26 feb 2024
Very sorry for this inconvenience. I’ll do my best to ensure it doesn’t happen to anyone else.

6/10 – Redelijk

Carol

Reisde met partner
Positief: Netheid, personeel en service
We were given a room directly across from an elevator so it was very noisy. The hotel didn’t appear to be busy on Wed., Feb 21st. A better location would have been nice. Three electrical outlets didn’t work on the desk. The hot and cold water was reversed on the shower. I will note they were properly labeled, but still could have been a safety hazard.
1 nacht verbleven in februari 2024
Reactie van Management op 26 feb 2024
Hello, We often have teams and groups. Although the parking lot isn’t full, we are still busy. The outlets have been replaced and I’m working with our maintenance team on the water. I’m sorry we failed to meet your expectations this visit.

10/10 – Uitstekend

Jana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a great experience
1 nacht verbleven in februari 2024
Reactie van Management op 26 feb 2024
Come back and see us, Jana! We appreciate the positive review.

10/10 – Uitstekend

Sandy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Four Points Fantastic
First time staying here but will not be my last. I really liked the hotel. I like the size of the hotel, not so large that you get lost, and not too small that it feels cramped. Has a nice bar, speedy elevator, very nicely decorated. Bed was very comfy, fast hot water to the tub. Good location to FSU campus and downtown. Only issue was parking but the staff helped out and got it taken care of.
2 nachten verbleven in februari 2024
Reactie van Management op 26 feb 2024
You’re fantastic as well, we appreciate the 10 out of 10 review.

8/10 – Goed

Jamaya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Limited parking
2 nachten verbleven in februari 2024
Reactie van Front Desk op 5 mrt 2024
Thank you for your feedback! we are sorry about your experience, that is not our property or brand standard as well. we do hope you can give us another try and make this right for you!

10/10 – Uitstekend

Tatiana da

1 nacht verbleven in februari 2024
Reactie van Front Desk op 23 mrt 2024
It was a pleasure hosting you. You were so thoughtful about everything. You made our jobs really easy. We’d love to host you again!

8/10 – Goed

Jay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Front Desk op 5 mrt 2024
Thank you for your feedback! we are happy to know you enjoyed your stay! We hope to see you again! Safe travels.