First, the phone in the room did not work. It was completely dead when I tried calling the front desk. Second, I didn't like that there were no pamphlets for restaurants in the area, and no instructions on how to work the TV in the room. Also, I didn't hear the front desk say that there were complementary tickets for breakfast and I paid for our food. When I asked the lady working in the area if the breakfast was free, she said no instead of letting me know there were complementary tickets with our room keys. When I found out I went down and complained, and I did receive the money back I paid for the food, minus the tip. That hotel did not look as up-to-date as other Hilton hotels I had stayed in, in the past. Oh, and I did not like that if we wanted to drink the waters in the room, we had to pay for them.