Een seizoensgebonden buitenzwembad, parasols voor strand/zwembad

Beoordelingen van David InterContinental Tel Aviv, an IHG Hotel


Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 372 van 755 beoordelingen" "
Gastenscore: 8 - Goed. 227 van 755 beoordelingen" "
Gastenscore: 6 - Redelijk. 99 van 755 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 755 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 755 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

H

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for business and leisure
Nice location. Close to beach and Old Jaffa. With taxi close to business district.
3 nachten verbleven in april 2019

6/10 – Redelijk

huub

Negatief: Netheid, staat van de accommodatie en faciliteiten
Gedateerd, duur hotel op goede locatie.
Gedateerd hotel, zeer toe aan renovatie van de kamers. Geen 5 sterren, wel forse prijs! Om 11 uur savonds geen ( overigens dure)drank meer te krijgen. Pluspunten zijn zwembad en locatie.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer

10/10 – Uitstekend

Yaaqov, Fort Lauderdale

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
2 nachten verbleven in april 2024

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Ilya Borgakov op 18 mrt 2024
Dear Guest,Thank you for sharing your thoughts and experience with us. Your feedback is important to us. We hope to have the pleasure of welcoming you back to David InterContinental Tel Aviv soon.Warm regards,

6/10 – Redelijk

Gad

Positief: Personeel en service
3 nachten verbleven in februari 2024
Reactie van Ilya Borgakov op 18 mrt 2024
Dear Guest,Thank you for sharing your thoughts and experience with us. Your feedback is important to us. We hope to have the pleasure of welcoming you back to David InterContinental Tel Aviv soon.Warm regards,

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2023

10/10 – Uitstekend

Mitchell

3 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Ouriel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
12 nachten verbleven in september 2023
Reactie van Arnon op 18 okt 2023
Dear Ouriel,Thank you for taking the time to answer our quick feedback questionnaire regarding your recent stay at the InterContinental David Tel Aviv.It is our goal to consistently provide superior service and accommodations and your comments are very important to us. I am very sorry that we were not able to meet your expectations . Please rest assured that your feedback was shared with the appropriate managers. Though in order for us to be more efficient, I would appreciate you sharing more details about your experience with us.Learning from guest feedback is at the core of our constant pursuit to improve and to excel and I assure you that your feedback will receive our full attention. We look forward to hosting you for your future visits to Tel Aviv and the InterContinental David Tel Aviv.Sincerely,

10/10 – Uitstekend

YAEL

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Guest Relations David InterContinental op 3 okt 2023
Dear Yael,Thank you for taking your time to review your recent stay, It's very pleasing to us to hear how much you enjoyed.Looking forward to welcoming you back.

10/10 – Uitstekend

Barbara

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful hotel on the promenade. Great pool area and good food and staff.
3 nachten verbleven in september 2023
Reactie van Guest Relations Team op 24 sep 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you and we look forward to welcoming you back to our hotel.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Il est important de savoir que les chambres avec balcon vue mer ne sont pas rénovées et ne sont pas conformes aux photos fournies sur le site. Nous avons dû payer un supplément pour avoir une chambre conforme à ce que nous avions réservé. De plus, la vue mer n'est que partielle et des grues se situent face aux chambres situées sur la partie droite de l'hôtel. Il est regrettable de ne pas être prévenu que des travaux sont réalisés face aux chambres. L'hôtel en lui-même est plutôt agréable. La piscine mériterait une remise au goût du jour.
7 nachten verbleven in augustus 2023
Reactie van Arnon op 9 sep 2023
Dear Anonymous,, Thank you for taking the time to answer our quick feedback questionnaire regarding your recent stay at our hotel!It is our goal to consistently provide superior service and accommodation. Therefore your comments are very important to us!I am very sorry that we could not meet your expectations this time, and please rest assured, that we shared your feedback with the hotel management and with all relevant departments to undertake further actions!Learning from negative reviews is at the core of our constant pursuit to improve and to exceed.We hope to have the chance to host you in the future and to change your opinion about our hotel!Sincerely, Arnon VerbitzkyGuest Relations Manager

8/10 – Goed

Carol

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023
Reactie van Guest Relations David InterContinental op 24 aug 2023
Dear Carol,We are glad you enjoyed your time with us! looking forward to see you again!Noa Guest relations

10/10 – Uitstekend

Mônica Zanzini Certain

2 nachten verbleven in juni 2023
Reactie van Arnon op 20 aug 2023
Thank you so much for your review of our hotel, we use feedback such as yours to continuously improve our services. I am pleased to hear you enjoyed visiting with us and we hope to have the opportunity of welcoming you back soon. Sincerely,Arnon V.Guest Relations

8/10 – Goed

Murray

1 nacht verbleven in augustus 2023
Reactie van Guest Relations David InterContinental op 4 sep 2023
Thank you so much for your review of our hotel.For us it is very important that you have a nice experience here!.Thank you so much again, and we will hope to see you next time here!Kinds RegardsGR,TEAM.

10/10 – Uitstekend

Moises

5 nachten verbleven in augustus 2023
Reactie van Guest Relations David InterContinental op 27 aug 2023
Dear Moises, I thank you for your response and glad that your experience was enjoyable in our hotel, hope to host you again in the future.NoaGuest Relations team

8/10 – Goed

Razmik

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
I would stay again.
I really enjoyed my stay and would definitely stay again. It’s literally right on the beach (or across lol) I loved the location, the hospitality, the fast service, the live music down in the lobby, the tasty food. The only thing I want to complain about is the lack of cleanliness. The bed sheets and robes had makeup stains on them, found a strand of black hair on the bathroom floor and me and my friend have blonde hair. The bathtub had some weird stains. The floor of the room felt unclean. That’s all, but I would defiantly come back!
4 nachten verbleven in juli 2023
Reactie van Jason, Guest Relations op 3 aug 2023
Dear Razmik,Thank you for your valuable feedback.We are thrilled to hear that you were impressed with the level of service as well as our high quality food in the Lobby Restaurant.I am sorry to hear that your room was not prepared to our usual extremely high standards as cleanliness is something we pride ourselves on.I have discussed your issue with our House Keeping department to ensure that this will not be a repeated case.Once again we would like to thank you for visiting the David Intercontinental and look forward to welcoming you back in the future.

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service
2 nachten verbleven in juli 2023
Reactie van Adam op 7 aug 2023
Dear Ben, Thank you for taking the time to review your stay. We are delighted you had a nice time with us.We look forward to welcoming you back.Warm regards,AdamGuest Relations.

10/10 – Uitstekend

Harinath

3 nachten verbleven in juli 2023
Reactie van Guest Relations David InterContinental op 24 aug 2023
Dear Harinath,We are glad you enjoyed your time with us! looking forward to see you again!Noa Guest relations

10/10 – Uitstekend

Aharon, Agoura Hills

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
High class
2 nachten verbleven in juli 2023
Reactie van Guest Relations David InterContinental op 23 jul 2023
Dear Aharon,Thank you for taking the time to share your experience. We are delighted you had a great time with us and we look forward to welcoming you back.Warm regards,AdamGuest Relations

8/10 – Goed

Paulette

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bien
2 nachten verbleven in juli 2023
Reactie van Adam op 16 jul 2023
Chere Paulette,Nous sommes ravis que vous ayez passe un bon sejour parmi nous. Nous avons hate de vous accueillir a nouveau.Bien a vous,AdamGuest Relations

10/10 – Uitstekend

Paulette

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon séjour service excellent
3 nachten verbleven in juli 2023
Reactie van Adam op 11 jul 2023
Chere Paulette, Merci d'avoir pris le temps d'ecrire un avis sur votre sejour.Nous sommes ravis que vous ayez passe du bon temps parmi nous, et nous esperons que votre sejour actuel sera encore meilleur ! N'hesitez pas a me solliciter pour toute demande supplementaire.Sincerement,AdamGuest Relations.

10/10 – Uitstekend

Karen

1 nacht verbleven in juli 2023
Reactie van Adam op 11 jul 2023
Dear Karen,Thank you for taking the time to rate us.We are happy you spent good times with us and we look forward to welcoming you back.Warm regards,AdamGuest Relations

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful
Beautiful full service hotel with nice size rooms. The beach is across the street, a little bit of a walk.
1 nacht verbleven in juli 2023
Reactie van Adam op 10 jul 2023
Dear Guest,We are very happy you spent a memorable time at our property ! Thank you for this nice review, and for recognizing our hotel team's work to make your stay perfect.We look forward to welcoming you again.Sincerely,AdamGuest Relations

10/10 – Uitstekend

Amin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great experience
3 nachten verbleven in juni 2023
Reactie van David Intercontinental Team op 2 jul 2023
Dear Amin, Thank you for taking the time to review your recent stay with us at the David InterContinental Tel Aviv. We're pleased to see you rated your stay 5/5. Hope to welcome you back again soon!

8/10 – Goed

Pat

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Despite having a reservation, it took 30min for staff to find a room. Excuse was that even though the status showed that it was ready they had to send someone to physically confirm the state of the room prior to issuing a key. After being unable to physically confirm they finally after 30min provided a different room.
1 nacht verbleven in juni 2023
Reactie van Lina , Guest relation op 26 jun 2023
Dear Pat , thank you for taking time and sharing with us your experience at the check in ,I apologize for the long time that your check in took but I can confirm to you that its not from our standards , I will pass the information to my team so we can learn how to improve our service and to avoid issues like this in future . we are here always to listen to you and to learn more so i would love to thank you again for your time and to tell you that we are waiting to see you with us for the next time and to provide you with a better experience .Lina, Guest relation

10/10 – Uitstekend

Claire

Nice place
4 nachten verbleven in juni 2023
Reactie van Adam op 22 jun 2023
Dear Claire,Thank you for this pleasant review. We appreciate you had a great time with us.We look forward to welcoming you again.Best,AdamGuest Relations

10/10 – Uitstekend

Rhonda

Reisde met familie
Amazing room and staff
1 nacht verbleven in juni 2023
Reactie van Adam op 9 jun 2023
Dear Rhonda,We are very happy you spent a good time at our property ! Thank you for this nice review, and for recognizing our hotel team's work to make your stay memorable.We look forward to welcoming you again.Sincerely,AdamGuest Relations

10/10 – Uitstekend

Theodore

4 nachten verbleven in mei 2023
Reactie van Adam op 22 jun 2023
Dear Theodore,Thank you for this feedback.We look forward to welcoming you again.Best regards,AdamGuest Relations

2/10 – Ontzettend slecht

Edwin

2 nachten verbleven in mei 2023
Reactie van Guest Relations David InterContinental op 3 jun 2023
Dear Edwin,Thank you for visiting the David Intercontinental Tel Aviv.It's disappointing that we did not live up to your expectations with your feedback.I hope we get the chance to serve you again and create a better experience for you in the future.

8/10 – Goed

Norman

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Presque un cinq étoiles
Bon séjour de 4 nuits passé dans cet hôtel en famille. L'hotel est très beau mais certaines rénovation/entretien sont à prévoir. Le service est globalement bon mais à certains postes il ne répond pas au niveau d'un cinq étoiles.
4 nachten verbleven in mei 2023
Reactie van Adam op 22 mei 2023
Cher Norman,Merci d'avoir pris le temps de nous ecrire un avis.Nous sommes heureux que vous ayez passe un agreable sejour parmi nous.Cependant nous aimerions vous accueillir a nouveau rapidement, afin d'atteindre la barre des cinq etoiles et vous fournir un service a la hauteur de vos attentes.Nous esperons vous revoir.Sincerement, Adam Guest Relations

8/10 – Goed

Isaac

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van David Intercontinental Team op 15 mei 2023
Dear Isaac,Thank your for taking the time to review your recent stay with us.We take feedback such as yours extremely importantly and it helps us to forward better all of our services and continue to grow an even better stay each time you return to us.We look forward and hope to welcome you back again soon!

10/10 – Uitstekend

Luigi

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Guest Relations David InterContinental op 14 mei 2023
Thank you very much, Luigi for your great score. We hope to see you again very soon!

10/10 – Uitstekend

Alberto

3 nachten verbleven in mei 2023
Reactie van Guest Relations David InterContinental op 14 mei 2023
Alberto, it has been a pleasure to have you with us, please come back soon!

8/10 – Goed

Gala

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. For light sleepers it was lot of noise from the planes at night And quite noisy during the day from nearby construction
3 nachten verbleven in april 2023
Reactie van Lina Guest Relation op 23 apr 2023
We are happy to hear that you liked the hotel , hope next time when you will visit us the construction would be done. Thank you for the review

10/10 – Uitstekend

Leonard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to explore Tel Aviv
5 nachten verbleven in april 2023
Reactie van David Intercontinental Team op 23 apr 2023
Dear Leonard,Thank you for reviewing your recent stay with us, It's wonderful to hear that you loved the location. We love it too!Hope to welcome you back and host you again very soon.

10/10 – Uitstekend

Lee

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, clean, excellent housekeeping services! Reasonably priced.
6 nachten verbleven in april 2023
Reactie van Adam op 19 apr 2023
Dear Lee,Thank you for taking time to write this nice review !We appreciate you had a great time with us and we hope to welcome you again.Sincerely,AdamGuest Relations

10/10 – Uitstekend

Todd

7 nachten verbleven in april 2023
Reactie van David Intercontinental Team op 7 mei 2023
Dear Todd, Thanks for giving feedback on your recent stay. We look forward to welcoming you back again soon!

10/10 – Uitstekend

Todd

Reisde met partner
Great location on beach. Close to Jaffa. Elevated pool deck keeps the street out of view. Well built, low or no noise. Close to some great restaurants.
2 nachten verbleven in april 2023
Reactie van Adam op 10 apr 2023
Dear Todd, Thank you for this nice review ! We really appreciate you enjoyed staying with us and having good moments in our property !We look forward to welcoming you again.Sincerely,AdamGuest Relations

10/10 – Uitstekend

Kristoffer Hag

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2023
Reactie van David Intercontinental Team op 27 apr 2023
Dear Kristoffer Hag, Thank you for rating your recent stay with usI'm happy to see you enjoyed, thanks for the 5 star rating!We hope to see you again soon

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well located. Extremely friendly and competent staff at all levels of management.Service with a smile!
3 nachten verbleven in maart 2023
Reactie van Guest Relations David InterContinental op 4 apr 2023
Dear David,It was a pleasure to have you, and we really appreciate you enjoyed your stay and had good time. We look forward to having you again.Sincerely,AdamGuest Relations

4/10 – Matig

fella

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Très bien situé le personnel du bar et sécurité très désagréable pas professionnel j’avais l’impression que c’était eux les clients le jour de mon arrivée la serveuse du bar n’a pas voulu nous servir un café pour le prétexte suivant mon amie avait un caniche dans les bras elle a fait appel à la sécurité pour expulser mes amis de l’hôtel c’est la première fois que je subit une Gene dans un hôtel 5 étoile et à 600€ la nuit des clients de l’hôtel m’on fait part de leur mécontentement je déconseille fortement
1 nacht verbleven in maart 2023
Reactie van Adam op 26 mrt 2023
Chere Fella,Tout d'abord merci d'avoir sejourne au David InterContinental Tel Aviv !Nous sommes sincerement desoles pour cet incident, et le comportement de certains membres de notre staff. Nous prenons serieusement ceci en consideration.D'autre part, notre politique au sein de notre hotel stipule que les animaux de compagnie ne sont pas acceptes (seulement les chiens guides sont acceptes). Desole pour ce desagrement. Malgre tout cela, nous esperons sincerement que vous avez apprecie votre sejour, c'etait un plaisir pour nous de vous recevoir et j'espere personnellement vous accueillir rapidement !A bientot,AdamGuest Relations

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel. We’d stay there again.
4 nachten verbleven in maart 2023
Reactie van David Intercontinental Team op 20 mrt 2023
Dear Robert,Thank you for taking the time to give feedback on your recent stay with us at the Intercontinental David Tel Aviv.It pleases us to here how comforted you were in at our facility and we also hope that you will stay with us again!Looking forward to welcoming you back in the near future.

2/10 – Ontzettend slecht

Karen

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
A Big disappointment; The staff are the redemption
We expected a five star experience - we were very very disappointed. We arrived and although we had booked a room with a balcony and a beach view the room we were given overlooked a building site, with a slice of the beach visible. The room itself was very underwhelming, it was quite grotty inside. The flooring was cheap laminate, there was an unpleasant smell and the bathroom was dated and grotty. The furniture was scraped and damaged and the walls were completely bare. We were then met by Jason in guest services who went above and beyond to get us a nicer room that met our expectations which was that we were staying in a 5 star hotel. Jason moved us to an executive room on a higher floor without the balcony and this was definitely a more comfortable room. Jason could not have been more accommodating and tried to resolve the matter successfully for us. One of the main reasons we booked the David Intercontinental was to avail of the pool overlooking the beach and we were very very disappointed to see that it was closed and there was no notification to us as customers in advance warning us that this was the case. We were really disappointed with the quality of this hotel and considering the price for a basic room it is not worth the money we paid. The staff were really lovely and went over and beyond for us but the hotel itself was a huge disappointment. Would not stay here again and would not recommend it.
4 nachten verbleven in maart 2023
Reactie van David Intercontinental Team op 13 mrt 2023
Dear Karen,Warmest greetings from Tel Aviv!I am writing to convey to you my sincerest apologies for the inconvenience caused to you during your recent stay with us at the David InterContinental Tel Aviv.I would like to thank you for taking the time and effort in bringing your disappointment to our attention. Our vision towards managing a "Great Hotel, Guests Love" inspired us to address you a personal response in order to underline the importance of valued customer feedback and satisfaction. We always strive to fulfill the individual needs of our valued guests and I regret to hear, that we could not meet your expectations.With regards to your comments, I have passed over the details you described regarding the unpleasantness you experienced in your room and bathroom over to senior management for further investigations and immediate action. We take your encounter very seriously in order to avoid similar situations reoccurring in the future. I'm pleased to hear you were quaintly approached by Jason from our Guest Relations team and he, to your disposal, was able to reconcile the room discomfort you faced.I do hope you'll return in the future and we can make up for this bitter taste you felt after staying with us.Wishing to welcome you back soon and create a greater experience,Kind regardsJodie MichaelsonQuality & Guest Experience Champion

10/10 – Uitstekend

IGOR

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious rooms, modern updated design, accommodating staff - Udi was very helpful
2 nachten verbleven in maart 2023
Reactie van David Intercontinental Team op 12 mrt 2023
Dear IGOR,Thank you for taking the time to review your recent stay with us. I'm pleased to hear our team were able to accommodate to your needs. We take great pride in providing true hospitality. We hope to get the opportunity to welcome you back very soon.Warm regards from sunny Tel Aviv.

8/10 – Goed

Ellen

3 nachten verbleven in februari 2023
Reactie van David Intercontinental Team op 20 mrt 2023
Dear Ellen,Thank you for reviewing your stay with us.It looks like you enjoyed your stay but we see we didn't quite fulfill to the maximum potential.I hope to welcome you back soon enough and exceed your stay even more so than the last time!

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2023
Reactie van David Intercontinental Team op 12 mrt 2023
Dear Leslie,Thank you for reviewing your recent stay with us, we're pleased to see you thoroughly enjoyed the David Intercontinental Tel Aviv and we most look forward to hosting you again the next time.

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not quite 5-star now
My wife and I usually stay at 4 & 5-star hotels only. We last stayed at the David ICH in TLV 15+ years ago when it was definitely 5-star, but for our two day stay just completed it has slipped a little and is probably now 4.5 stars. First the good: the staff are absolutely first-class - from the management right down to the most junior employee. The public areas are lovely and the bedrooms and bathrooms modernised. Breakfast is typically Israeli buffet style and magnificent. Our visit was in January, so we can't comment on the pool and its surrounding as these were closed (as usual in Israel) - but there was a small outside sitting area, which was good because the weather was superb. So, why the loss of a star rating? Firstly, there was no restaurant on-site (and there hasn't been for several months). Although there was bar food and 24-hour room service, hotels of this size and nature must have an open restaurant to be classed as 5-star. Secondly, the drawers and sliding doors in our bedroom were in desperate need of repair and modernisation. Doors were hanging off. Also, nights are very cold in Israel in January but the heating in our room was not working properly and the room thus quite cold. I raised this issue with one of the management team, who admitted that the problem was across the bedrooms of the hotel and had been known for several months - but not yet fixed. This is unacceptable. So, our previous rating of 5-star is downgraded a little.
2 nachten verbleven in januari 2023
Reactie van David Intercontinental Team op 31 jan 2023
Dear Anthony,Thank you for taking the time to write in great detail about your recent stay with us. We are so pleased to hear how fond memories you had from your previous stay 15 years ago that you decided to make a return.How thrilled I am to hear how attentive our staff were to your needs and how much you enjoyed the space and facilities of the hotel. It is something we take great pride in!You are indeed correct, since the Covid19 Pandemic we did loose function of our in house chef restaurant. Which pleases me to tell you that this has been a project worked on for the past few months and we look forward to our relaunch March 1st!I'm sorry to hear you experienced some maintenance difficulties. I will pass your remarks on to our senior management as our base for improvement. We thank you once again for all your useful feedback and we hope to get the opportunity to host you once again quite soon!

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

ALBERTO

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Bathroom are not comfortable, room not nice
4 nachten verbleven in december 2022
Reactie van David Intercontinental Team op 31 jan 2023
Dear Alberto,Thank you for taking the time to share feedback on your recent stay at the David InterContinental Tel Aviv. I understand your disappointment in the service received, and I am so sorry that we have not exceeded your expectations on this visit. We will look in the areas you’ve mentioned for necessary improvements with our hotel’s upper management so we can provide a more refined experience.