Hallo Uwe,danke für dein Feedback!Es freut uns riesig, dass Du die Lage unserer Unterkunft und unseren Service als wunderbar empfunden hast. Wir geben unser Bestes, damit sich unsere Gäste wie im Paradies fühlen – traumhaft, nicht wahr? Dass die Sauberkeit Deines Zimmers so positiv hervorsticht, ist für uns ein besonders schönes Kompliment, denn unser Team legt großen Wert auf ein blitzblankes Wohlfühlambiente. Wir hoffen, dass Du auch die spektakuläre Aussicht auf das Meer und die Klippen von Los Gigantes genießen konntest, die unsere Anlage zu etwas ganz Besonderem macht.Wir wünschen dir noch eine schöne Woche!Ona Las Rosas

Hi there,Thanks for this great feedback.It's fantastic to hear you enjoyed the quiet, relaxed atmosphere of our small development and that the apartment and views were to your liking. We're thrilled that you're planning to visit us again soon!It would be fantastic to welcome you back soon.Cheers,Ona Las Rosas

Hi there Maureen! We're over the moon with your brilliant review Thanks for your kind words.We're thrilled to hear that you've enjoyed your stays at our resort and found our staff welcoming and helpful. It's great to know that the outstanding views of Los Gigantes have added to your experience.We look forward to welcoming you back to Las Rosas for more memorable moments!See you again soon.Take care,Ona las Rosas

Hello Neil, Your positive review really made our day We appreciate it!We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.See you again soon.Take care,Ona las Rosas

Hi Maureen,A big thank you for your review. We truly appreciate it!We're thrilled to hear that you've enjoyed your stays at our hotel and appreciate the amazing views and cleanliness. Our team works hard to maintain a high standard of care for our properties. However, we're sorry to hear about your experience at the terrace bar. We'll definitely take your feedback into consideration and work on improving our food and drink offerings. We want to make sure our guests have a great experience in all aspects of their stay.We hope you'll pop by and stay with us another time.Take care,Ona las Rosas

Hi Bobby, Your glowing review just brightened our day Thank you!We are delighted to hear that your room had everything you needed for a comfortable stay. This encourages our team to continue upholding our high standards.Mood: See you again soon. Take care,Ona las Rosas

Salut Dominique,Mille mercis pour ton commentaire ! Nous sommes enchantés que tu aies apprécié la propreté de ta chambre ainsi que l'amabilité de notre équipe.Nous sommes impatients de t'accueillir à nouveau chez nous !À très bientôt, Ona las Rosas

Hi there, Jason, It’s great to receive such positive feedback Thanks for taking the time to share.We are pleased that you appreciated the high standards and quality service which we strive to uphold. This kind feedback will motivate the entire team to continue pursuing excellence in all that we do.We all hope to see you again on your next visit.Take care,Ona las Rosas

Olá! Esperamos que estejas bem.Ficamos contentes por termos ido ao encontro das expectativas.Contamos com nova visita no futuro! Até lá,Ona las Rosas

Hello Francis, Your positive review really made our day We appreciate it!Our dedicated team always aims to give the best experience to our guests and it is rewarding to read that you had enjoyed your stay with us. Your positive feedback inspires us to continue to maintain the high standards of service we set ourselves.See you again soon.Take care,Ona las Rosas

Cher Michael,Merci de partager ton expérience avec nous.Nous sommes enchantés que tu aies apprécié séjourner chez nous ainsi que le logement bien entretenu de même que la propreté des lieux et la vue agréable.Néanmoins, nous avons pris note de ton observation.Nous espérons avoir la joie de te revoir très vite !Ona las Rosas

Hi German,A big thank you for your review. We truly appreciate it!It's fantastic to know that nothing was too much trouble for our team and are delighted you enjoyed the view.However, we're sorry to hear about the issues you had regarding parking. Our reception team is always happy to discuss all the available options.We all hope to see you again for an improved stay.Until next time,Ona las Rosas

Bonjour,Merci pour ce témoignage.Nous sommes ravis que ton séjour ait été agréable et que la qualité de notre accueil et l'agrément de notre piscine ont participé à ta satisfaction.En revanche, nous prenons note de ton retour et précisons que nous proposons différentes vues.Merci aussi d'avoir mis en avant le confort spacieux de ta chambre et de ta terrasse ainsi que le cadre de notre établissement.Au plaisir de te revoir bientôt chez nous ! Ona las Rosas

Hi,Your glowing review just brightened our day. Thank you!We're thrilled to know that you enjoyed our convenient location, friendly staff, and clean, well-equipped apartments. It's great to hear that you found our hotel to be a perfect fit for your needs and that you'd highly recommend us!Thanks again!Until next time,Ona las Rosas

Kære Mads.Mange tak for din positive anmeldelse af dit ophold på Ona Las Rosas.Vi er glade for at høre, at du fandt vores hotel udmærket og betjeningen venlig. Det er vigtigt for os at tilbyde en god service og en behagelig atmosfære for alle vores gæster.Og det vil selvfølgelig altid være en stor glæde at få lov at byde dig velkommen tilbage.Ona las Rosas

Hello Gordon,Thanks a lot for the time you've taken to share your feedback.We're sorry to hear about the issues you faced with your booking and the accommodation. It's important to note that we had an unforeseeable event with a serious water leak at the villa you initially booked, making it uninhabitable. We had to reallocate your reservation to El Marques, which is considered to be of the same standard. We apologize for any inconvenience this may have caused and appreciate your understanding. We also provided complimentary champagne as a gesture of goodwill.We hope you'll give us another chance to provide you with a stress-free holiday experience.Best wishes,Ona las Rosas

Hej Carolina!Tack för att du lämnade ett så bra omdöme. Denna utvärdering visar att vårt hårda arbete och vilja att ge den bästa servicen lönar sig.Vi hoppas att vi ses igen! Hälsningar :)

Hello Zuheila!Thank you very much for your review, we are delighted to know that you enjoyed your stay. We strive every day to provide the best service to our guests, and we are very happy to know that we have fulfilled it with you.We hope to welcome you again. Greetings!

Thank you very much for your review! We are delighted to know that you enjoyed our stay with us. We hope to see you again soon :)

Muchas gracias por su puntación. su aportación nos enorgullece y nos da ánimos para seguir en esa linea. Saludos cordiales

Buenas tardes Sra Luz !! Muchisimas gracias por su comentario 1 nos alegra saber que ha disfrutado de su estancia con nosotros !! Reciba un cordial saludo Javier Méndez Jefe Recepcion Ona Las Roass

Thank you for your feedback !! Hope to see you all soon again at Ona Las Rosas ! Best Regards

Thank you for your feedback !! Hope to see you all soon again at Ona Las Rosas ! Best Regards

Thanks for staying with us.appreciate your feedback !!

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback !!

Good Afternoon Mr/s Sergejs !! Thank you for your feedback and glad you all had a good time at Ona Las Rosas !! Kind Regards Javier Méndez Head Receptionist Ona Las Rosas

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Muchisimas gracias por sus comentarios !!! Esperamos verle nuevamente. Saludos Cordiales Javier Méndez Jefe Recepcion Ona Las Rosas

Thank you for your feedback !! Look Forward to see you again at Ona Las Rosas Kind Regards Javier Méndez Head Receptionist Ona Las Rosas

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

hanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Buenos días !! El equipo al completo le da las gracias por tan alentadoras palabras, hace que disfrutemos de nuestra labor !!! Esperando verles nuevamente ! Reciban un Cordial Saludo Javier Méndez Jefe Recepcion Ona Las Rosas

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Sehr geehrter Kunde, Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Wir fühlen die Unannehmlichkeiten, die durch Lärm verursacht werden, und Ihre Abneigung in Bezug auf die Zuordnung des Zimmers. Wir hoffen, dass der Rest des Aufenthaltes korrekt war! Nochmals vielen Dank für Ihre Erfahrungen. Wir hoffen, in Zukunft in jedem unserer Ona Hotels-Komplexe bleiben zu können. Grüße, Elena Guest Experience Ona Hoteles