Dear THIEU, First of all, we would like to thank you for having spent your valuable time on publishing your impressions about Tagoro on Expedia. There is nothing more motivating than exceeding our guest´s expectations, we aim to deliver an extraordinary service in order to accomplish our guest´s wish, being able to do this is so breathtaking. We are really sorry that the location of the hotel was not ideal for you. Our hotel is located on a small hill, in a very quiet area. The beach is only 15 minutes by walk and there is a free shuttle bus on some days so our guests do not have to walk the way to the marketplace or beach. Finally, we would like to have the opportunity to welcome you once again at Tagoro and continue providing the most memorable vacations. We hope to welcome you back soon. Kind regards

Dear Olaf, We appreciate your time for sharing your experience in our Dream Villa Tagoro with us on Expedia. Thank you for highlighting the great location of the hotel. Dream Villa Tagoro is located on a small hill, which provide a quite area to our guests and is also close to many nice shops and a big supermarket. Furthermore, we offer a free shuttle bus to the beach and coastal area. We are very glad that you liked your spacious room and that you could enjoy the sun at the big terrace. Many thanks for appreciating the effort of our Housekeeping team who always do their best to keep the tidiness of the hotel to best levels. It is wonderful that you were satisfied with quality of the Wi-Fi connection and that you enjoyed our varied gastronomic offer. In our restaurant, you can enjoy themed buffet, where every two days you will find Italian, Mexican, Canarian and Spanish specialties amongst other delights. We love hearing that our staff goes all the way in order to please our guest’s expectations, we would like to thank you for mentioning it and assure you to pass on your kind words. ¡Muchas gracias! We are happy that you enjoyed our entertainment programme, as our animation team is working hard so our guests feel well entertained and can have some fun during their stay. Nevertheless, we would like to apologize for the inconvenience at your room caused by some acoustic disturbance and we are sorry that the main pool was somewhat busy while your stay. Please note that close to the mini golf we have another pool, which is quieter to may be better unwind and relax. On behalf of the entire team of our Dream Villa Tagoro, thank you for your nice comment and we hope you will be back for another amazing holiday in Dreamplace Hotels & Resorts soon.

Beste gast, Bedankt voor het nemen van uw tijd om uw recensie over Dream Villa Tagoro te plaatsen op Hotels.com en het benoemen van onze sterke kwaliteiten. Het is plezierig om te lezen dat uw genoten heeft van de atmosfeer in ons hotel. Ons team doet alles wat zij kunnen om uw verlbijf zo comfortabel mogelijk temaken, ons doel is dat u zich thuis voelt tijdens u verblijf. Zoals u zei, ons subtropische klimaat gedurende het heel jaar is perfect om te genieten in tenerife. Wij zijn blij om te weten dat u genoten heeft van de variatie en kwaliteit in het eten dat word geserveerd tijdens het buffet. Wij zijn toegewijd om een hoge kwaliteit in alles wat we aan bieden te verstrekken aan onze gasten. Daarom zijn wij blij dat wij onze missie bereiken. Het zou geweldig zijn om uw wederom een super vakantie te geven in Dream Villa Tagoro.

Buenas tardes Sra Dolores,En nombre del equipo Tagoro le agradecemos su confianza depositada en nosotros.Nos alegra enormemente saber que han disfrutado su estancia y esperamos verlos de nuevo muy pronto!SaludosTagoro Family and Fun