Voorkant van accommodatie

Beoordelingen van karaksa hotel TOKYO STATION

3 out of 5
karaksa hotel TOKYO STATION
1-Chome 5-3 Yaesu, Chuo, Tokyo, Tokyo

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 704 van 1010 beoordelingen" "
Gastenscore: 8 - Goed. 244 van 1010 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 1010 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 1010 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 1010 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

YOUNGSOOK

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
도보가능
3 nachten verbleven in mei 2024

8/10 – Goed

Wan-Yun

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Very convenient.
3 nachten verbleven in mei 2024
Reactie van karaksa hotel TOKYO STATION Front staff op 14 mei 2024
Dear Mr./Ms.Wan-YunThank you for your positive review! We are delighted to hear that you found our hotel's location convenient. We hope to welcome you back soon. Best regards,

8/10 – Goed

Regina Teng Soo

Reisde met een groep
Positief: Netheid, personeel en service
The walls too thin, can hear neighbor’s talking. Need more wall hangers/hooks at vanity area
5 nachten verbleven in mei 2024
Reactie van karaksa hotel TOKYO STATION. Front staff op 14 mei 2024
Dear Mr./Ms.Regina Teng Soo, Thank you for your feedback. We will address the noise insulation issue and we will bring more hangers if guests contact us.If you have any problems, please let us know and we will do our best to assist you.We appreciate your valuable input. Best regards,

10/10 – Uitstekend

Hyunjung

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
도쿄역에서 가깝 습니다. 주변에 백화점 핫플이 도보거리이며 여행시 최적의 거리라 생각됩니다. 3명이 이용하였으며 간이침대를 놓아주셨고 이용에 불편은 없었습니다. 연박시 청소해주셨고 수건 잠옷을 새로이 갈아주셔서 괜찮았습니다. 소음 차단은 안되는듯 합니다. 옆방이 다행이 필요한 말만하셔서 시끄럽진 않았고 불편함은 없었습니다. 조식은 주변브런치를 먹을 예정이라 신청하진 않았고, 붐비는 로비에 조식장소가 함께있어 먹지 않길 잘했다는 생각이 들었습니다. 짐도 맡겨주시고 비가왔습나 고객용 우산을 사용할수있어 편리했습니다. 전반적으로 편안하게 잘 지냈고 편리했습니다.
2 nachten verbleven in mei 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 14 mei 2024
Dear Mr./Ms.HyunjungWe are delighted to hear that you found our hotel conveniently located near Tokyo Station and within walking distance of popular shopping destinations. We are glad that your stay with us was comfortable and convenient. We would like to apologize on behalf of our whole team that we have failed to provide you with a comfortable stay experience in regard to the room's soundproofing.We appreciate your feedback and hope to welcome you back soon. Warm regards,

10/10 – Uitstekend

Yansounou

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel, perfect location near Kyoto Station. Very convenient. Quiet and clean bedroom. Personnel is warm. Would stay again.
2 nachten verbleven in mei 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 13 mei 2024
Dear Mr./Ms. Yansounou, Thank you for your positive review! We are delighted to hear that you enjoyed our convenient location near Tokyo Station, clean and quiet bedrooms, and warm personnel. We look forward to welcoming you again at karaksa hotel TOKYO STATION. Best regards,karaksa hotel TOKYO STATION

8/10 – Goed

Kobayashi

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van からくさホテルTOKYO STATION フロントスタッフ op 14 mei 2024
Kobayashi様 この度は数あるホテルの中からからくさホテルTOKYO STATIONをご利用いただき、誠にありがとうございます。 また、口コミのご投稿をいただき、誠にありがとうございます。 また東京へご旅行される機会がございましたら、当ホテルをご利用いただけますと幸いです。 スタッフ一同心よりお待ちしております。

8/10 – Goed

Akihiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van からくさホテルTOKYO STATION フロントスタッフ op 14 mei 2024
Akihiro様 この度は数あるホテルの中からからくさホテルTOKYO STATIONをご利用いただき、誠にありがとうございます。 また、口コミのご投稿をいただき、誠にありがとうございます。 また東京へご旅行される機会がございましたら、当ホテルをご利用いただけますと幸いです。 スタッフ一同心よりお待ちしております。

10/10 – Uitstekend

KYLE, WESTVILLE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super nice and helpful.
8 nachten verbleven in mei 2024
Reactie van karaksa hotel TOKYO STATION Front staff op 10 mei 2024
Dear Mr./Ms. Kyle, Thank you for staying karaksa hotel TOKYO STATION.Thank you for your kind words about our staff.We look forward to welcoming you back soon.

10/10 – Uitstekend

Terence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place to stay!
4 nachten verbleven in mei 2024
Reactie van karaksa hotel TOKYO STATION op 8 mei 2024
Dear Mr./Ms.Terence, Thank you for choosing karaksa hotel TOKYO STATION. We are delighted to hear that you had a pleasant stay with us. We are looking forward to welcoming you back soon. Best regards, karaksa hotel TOKYO STATION

8/10 – Goed

Sridhar, East Palo Alto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place for a short stay around Tokyo station.
1 nacht verbleven in mei 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 7 mei 2024
Dear Mr./Ms. SridharThank you for choosing karaksa hotel TOKYO STATION.It is always a pleasure to know that you had a very enjoyable stay.The hotel is located near Tokyo Station and Nihonbashi Subway Station, so it is a convenient choice of accommodation for both traveling/sightseeing and business.Also,we are delighted to hear that you were satisfied with the breakfast.We will do our best to ensure that your next stay with us will also be a comfortable one. Our staff is waiting for your return to Tokyo and our hotel.

10/10 – Uitstekend

Man

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel room!
2 nachten verbleven in mei 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 6 mei 2024
Dear Mr./Ms. ManThank you so much for choosing our hotel for your latest trip.We are so happy to learn that you enjoyed your stay with our comfortable facilities.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 6 mei 2024
Dear Mr./Ms. AdrianThank you very much for staying at karaksa hotel TOKYO STATION.It is always a pleasure to know that you had a very enjoyable stay.Again, Thank you for your review,We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.

10/10 – Uitstekend

Jerilyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was great for our family of 4. We had 4 adults with 8 pieces of luggage. It was tight but the room was laid out well, bathroom was tight but functional. It was very easy to walk around and close (5-6 minutes walk) to Tokyo Station. The front desk team was very friendly and helpful.
2 nachten verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 2 mei 2024
Dear Mr./Ms. JerilynThank you very much for staying at karaksa hotel TOKYO STATION.We are very happy to know you are pleased by our service. Also, we are proud that our multilingual staff could contribute to your comfortable stay.We are very glad that you found the location convenient for your trip. A good location is one of our hotel's points. We are proud that our hotel location could bring you such great satisfaction.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.

8/10 – Goed

jacky

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location
2 nachten verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 1 mei 2024
Dear Mr./Ms. jackyThank you very much for taking the time and giving us such a positive review regarding your stay with us.It is a great pleasure to read your kind words about the location.Our hotel's area is a recommended location for customers with various needs, there are many shops and restaurants, and it is also blessed with extremely convenient transportation.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel TOKYO STATION one more time. We are patiently waiting for your next visit.

6/10 – Redelijk

Michael

Reisde met een groep
Positief: Netheid
The location is convenient but no amenities. Bare bones, but you get what you pay for. On our visit we had to demand a room change or our money back over the neighboring guests fighting and the noise being too loud in our unit. Staff did accommodate the request but it took a lot of back and forth to make it happen.
1 nacht verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 1 mei 2024
Dear Mr./Ms. Michael,Thank you very much for taking the time and giving us such a positive review regarding your stay with us.We are sincerely sorry to hear your dissapointment with your stay.We are devastated that we have failed to provide a comfortable accomodation that is on par with your standards.Please accept our apologies for the inconvenience caused by our staff. We have shared your comments with our team for further attention and necessary action.We hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Emiliio

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelent location. Clean and nicely refurbished rooms, although a little small. Reception staff is very polite and the attendant on the cafeteria even provide us with breakfast 30 min after closing time. She was very nice!
1 nacht verbleven in april 2024
Reactie van Front staff op 28 apr 2024
Dear Mr./Ms.Emiliio, Thank you for your positive review. We are delighted to hear that you enjoyed our excellent location and clean, refurbished rooms. Thank you very much for your kind words regarding our staff.I will also inform the staff concerned.We look forward to welcoming you back soon.karaksa hotel TOKYO STATION

10/10 – Uitstekend

ROBYN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Grwat location, nice room but no view of anything except building next door
1 nacht verbleven in april 2024
Reactie van karaksa hotel TOKYO STATION. op 28 apr 2024
Dear Mr. /Ms. Robyn, Thank you very much for staying at karaksa hotel TOKYO STATION.Also, thank you for highlighting our great location and nice rooms. Our hotel's area is a recommended location for customers with various needs, there are many shops and restaurants, and it is also blessed with extremely convenient transportation.However, we regret any disappointment regarding the view. We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.Best regards, karaksa hotel TOKYO STATION.

8/10 – Goed

Emiliio

Reisde met familie
Excelente localización. Habitación muy bien. La gente de la recepción muy amable y me ayudó a solucionar un problema con otro hotel
1 nacht verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON op 16 apr 2024
Dear Mr./Ms.EmiliioThank you so much for choosing our hotel for your latest trip. We are very glad that you found the location convenient for your trip. A good location is one of our hotel's points. We are proud that our hotel location could bring you such great satisfaction.It is very encouraging to hear your comment regarding the staff's service. We will continue to strive to satisfy all our customers.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel TOKYO STATION one more time. We are dully waiting for your next visit.

8/10 – Goed

JASON, Shady Side

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient property but very tight rooms crammed with 2 beds plus one side bed!! Hotel is so tight that they wouldn’t sell us breakfast coz there was no room in the bfast area. But good people, soft drinks / coffee for free. All things considered, good place and it’s Japan!
2 nachten verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 16 apr 2024
Dear Mr./Ms. JASONThank you for choosing karaksa hotel TOKYO STATION.We would like to offer our sincere apologies for the inconvenience regarding the room. The hotel offers various types of rooms ranging from 14 m2 to 43 m2.In the future, we hope you would perhaps consider staying again in our hotel at a different room type. So please do not hesitate to contact us with questions regarding the rooms in advance.We are very happy to know you are pleased by our service.We will do our best to ensure that your next stay with us will also be a comfortable one. Our staff is waiting for your return to Tokyo and our hotel.

8/10 – Goed

Dawn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is centrally located. The rooms are compact and comfortable.
4 nachten verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 16 apr 2024
Dear Mr./Ms. DawnThank you for choosing karaksa hotel TOKYO STATION.We are pleased to know that our hotel location could help make your stay more comfortable and your exploring the city more convenient.We hope to continue having your kind patronage and are waiting for the chance to greet you again as our guest.

10/10 – Uitstekend

Vladimir, Sammamish

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel in very convenient location
1 nacht verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 16 apr 2024
Dear Mr./Ms.VladimirThank you very much for taking the time and giving us such a positive review regarding your stay with us.We are very glad that you found the location convenient for your trip. A good location is one of our hotel's points. We are proud that our hotel location could bring you such great satisfaction.We will do our best to ensure that your next stay with us will also be a comfortable one. Our staff is waiting for your return to Tokyo and our hotel.

8/10 – Goed

Emiliio

Reisde met familie
Great place and location. Good value.
2 nachten verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 16 apr 2024
Dear Mr./Ms. EmiliioThank you so much for choosing our hotel for your latest trip. We are very glad that you found the location convenient for your trip. A good location is one of our hotel's points. We are proud that our hotel location could bring you such great satisfaction.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel TOKYO STATION one more time. We are dully waiting for your next visit.

10/10 – Uitstekend

Claire

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good pleasant service. Loved the pajamas😀
1 nacht verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 16 apr 2024
Dear Mr./Ms. ClaireIt was our honor to welcome you at our hotel recently. Thank you so much for sharing your stay experience here.We are very pleased to receive your compliments. We are also very happy to know you are pleased by our pajamas.We hope we will have the opportunity to welcome you back to karaksa hotel TOKYO STATION in the future.

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and quiet. Friendly and helpful staff. The hotel provides everything you need and is also close to train stations.
6 nachten verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON op 13 apr 2024
Dear Mr./Ms. Kevin,Thank you very much for staying at karaksa hotel TOKYO STATION.We are very happy to know you are pleased by our service. And our hotel's area is a recommended location for customers with various needs, there are many shops and restaurants, and it is also blessed with extremely convenient transportation.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel TOKYO STATION one more time. We are dully waiting for your next visit.karaksa hotel TOKYO STATIONFront staff

10/10 – Uitstekend

Allen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Favorite part was that it's super close to tokyo station and the nihombashi station. Could take either trains to get around tokyo. Also the staff were very helpful and kind!
4 nachten verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 12 apr 2024
Dear Mr./Ms.Allen,Thank you very much for staying at karaksa hotel TOKYO STATION.Our hotel's area is a recommended location for customers with various needs, there are many shops and restaurants, and it is also blessed with extremely convenient transportation.Your feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent property and perfect stay
2 nachten verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 11 apr 2024
Dear Mr./Ms. BenjaminThank you very much for staying at karaksa hotel TOKYO STATION.It is always a pleasure to know that you had a very enjoyable stay.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.

10/10 – Uitstekend

Ana Maria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location! Centrally located with easy access to the train (Tokyo Central for shinkansen and all trains) and metro (Nihonbashi Station). Plenty of shopping around, a block from 7/11 for convenient food. We reserved a 3-bed room and it was really quite, clean and comfortable. The staff was really kind and even gave us flyers with the specific info for the trains to the airports. They have a luggage storage are in case you arrive or depart at different times from when the room is available. The shower was big compared to the other hotels we stayed in Japan. This hotel is exceptionally good. We stayed in March 2024 and it was our first visit to Japan. A
3 nachten verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON op 10 apr 2024
Dear Mr./Ms.Ana MariaIt was our honor to welcome you at our hotel recently. Thank you so much for sharing your stay experience here.We are very glad that you found your location convenient for your trip. Good location is one of our hotel's point. We are proud that our hotel location could bring you such a great satisfaction.Also it is always a pleasure to know that you had a very enjoyable stay.We hope we will have the opportunity of welcoming you back to karaksa hotel TOKYO STATION in the future.karaksa hotel TOKYO STATIONFront staff

10/10 – Uitstekend

Vladimir, Sammamish

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel in very convenient location
3 nachten verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 16 apr 2024
Dear Mr./Ms.VladimirThank you very much for taking the time and giving us such a positive review regarding your stay with us.We are very glad that you found the location convenient for your trip. A good location is one of our hotel's points. We are proud that our hotel location could bring you such great satisfaction.We will do our best to ensure that your next stay with us will also be a comfortable one. Our staff is waiting for your return to Tokyo and our hotel.

10/10 – Uitstekend

Natalia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON op 10 apr 2024
Dear Mr./Ms.Natalia Thank you for choosing to stay at karaksa hotel TOKYO STATION. Also, we would like to offer our gratitude for sharing your stay experience here. We would be happy to have you stay with us again for your next Tokyo trip. Our team is dully waiting to greet you. karaksa hotel TOKYO STATONFront staff

6/10 – Redelijk

fusae

1 nacht verbleven in april 2024
Reactie van からくさホテルTOKYO STATION フロントスタッフ op 1 mei 2024
fusae様 この度は数あるホテルの中からからくさホテルTOKYO STATIONをご利用いただき、誠にありがとうございます。また、口コミのご投稿をいただき、誠にありがとうございます。 また東京へご旅行される機会がございましたら、当ホテルをご利用いただけますと幸いです。 スタッフ一同心よりお待ちしております。

8/10 – Goed

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was spacious enough for two people. We had to use the sofa for our luggages since there was no other space for them. The purifier/humidifier in the room is a nice touch since air tend to get pretty dry. Shower space was enough to move around with no issues and beds were comfy and clean. We arrived at 2pm and room wasnt ready till 3, the stipulated check in time. We left our suitcases and went out for a quick lunch and when we got back to the hotel the staff had taken care of lugging our suitcases to our designated room. Throughout our stay staff was very attentive. The complimentary extra amenities in the lobby and the drink/tea/coffee fountain was greatly appreciated.
Reactie van karaksa hotel TOKYO STATON op 9 apr 2024
Dear Mr./Ms AngelaThank you very much for staying at karaksa hotel TOKYO STATION.Thank you for your kind review. We are very happy that you had a great time at our hotel.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel TOKYO STATION one more time. We are dully waiting for your next visit.karaksa hotel TOKYO STATIONFront staff

10/10 – Uitstekend

Savan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very close to Tokyo JR station - staff was fantastic - breakfast option was great (highly recommended) - rooms for accommodating 3 people was fantastic ! beds were firm which were helpful after a long day of walking around - plenty of amenities available to guests staying at the hotel - very clean and very proper -- would highly recommend to foreigner / tourists !! only negative i would say is lack of drawers or closets for clothes -- that was a minor inconvenience in the room :)
1 nacht verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON op 9 apr 2024
Dear Mr./Ms.SavanThank you very much for taking the time and giving us such a positive review regarding your stay with us.We are pleased to know that our hotel location could help make your stay more comfortable and your exploring the city more convenient.And thank you for your valuable feedback regarding our breakfast.Also,it is always a pleasure to know that you had a very enjoyable stay.We will do our best to ensure that your next stay with us will also be a comfortable one. Our staff is waiting for your return to Tokyo and our hotel.karaksa hotel TOKYO STATIONFront staff

10/10 – Uitstekend

Savan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very close to tokyo JR station - staff was fantastic - breakfast option was great (highly recommended) - rooms for accommodating 3 people was fantastic ! beds were firm which were helpful after a long day of walking around - plenty of ammennities available to guests staying at the hotel - very clean and very proper -- would highly recommend to foriegners / tourists !! only negative i would say is lack of drawers or closets for clothes -- that was a minor inconvenience in the room :)
4 nachten verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 9 apr 2024
Dear Mr./Ms.SavanThank you very much for taking the time and giving us such a positive review regarding your stay with us.It is always a pleasure to know that you had a very enjoyable stay.Also,thank you for your valuable feedback regarding our breakfast.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel TOKYO STATION one more time. We are dully waiting for your next visit.karaksa hotel TOKYO STATIONFront staff

10/10 – Uitstekend

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very well located, comfortable, clean, quiet hotel at a reasonable price. Unfortunately, my husband became very ill while we travelled in Japan. He desperately needed medical care. The wonderful staff at the reception desk recommended a hospital for us to go to and immediately arranged for a taxi to get us there. The staff were so very personable, caring and polite.
1 nacht verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 7 apr 2024
Dear Mr./Ms.Julie,It was our honor to welcome you at our hotel recently. Thank you so much for sharing your stay experience here.It is very encouraging to hear your comment regarding the staff's service.We will continue to strive to satisfy all our customers.And we are also happy to learn that you enjoyed your stay much with our comfortable facilities.Hope your husband are already got better and wish we can meet you next time when you come to Japan.

6/10 – Redelijk

Hiu Lam

Positief: Personeel en service
7 nachten verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 13 apr 2024
Dear Mr./Ms.Hiu LamThank you for choosing karaksa hotel TOKYO STATION.We are sincerely grateful for your feedback. We will keep it in mind as a way to help make all of our guests' stays more comfortable.

10/10 – Uitstekend

Sakura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is easy access to Tokyo Station. We had 4 people and the room was good!
1 nacht verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 6 apr 2024
Dear Mr./Ms. SakuraThank you so much for choosing our hotel for your latest trip.We are pleased to know that our hotel location could help make your stay more comfortable and your exploring the city more convenient.We are thankful to hear that you have been satisfied with our room's spaciousness.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean and spacious. Good customer service. Very close to Tokyo Station walking distance.
2 nachten verbleven in april 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 4 apr 2024
Dear Mr./Ms.MatthewIt was our honor to welcome you at our hotel recently. Thank you so much for sharing your stay experience here.We are very glad that you found your location convenient for your trip. Good location is one of our hotel's point. We are proud that our hotel location could bring you such a great satisfaction.Also,we are happy to hear that you are satisfied with the room and service.We are waiting to see you again at karaksa hotel TOKYO STATON.karaksa hotel TOKYO STATION Front staff

10/10 – Uitstekend

JING

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 2 apr 2024
Dear Mr./Ms. JING Thank you for choosing to stay at karaksa hotel TOKYO STATION. Also, we would like to offer our gratitude for sharing your stay experience here. We would be happy to have you stay with us again for your next Tokyo trip. Our team is dully waiting to greet you. karaksa hotel TOKYO STATONFront staff

10/10 – Uitstekend

Osvaldo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good everything
4 nachten verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 31 mrt 2024
Mr./Ms. Osvaldo Thank you for choosing to stay at karaksa hotel TOKYO STATION for your trip. We are very happy to see your high score of your stay experience. We will continue to strive to have our guests happy with our hotel. We would be happy to greet you as our guest again for your next Tokyo trip. Our team is dully waiting to welcome you back.

8/10 – Goed

てるみ

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
娘夫婦と一緒のコネクティングルームに宿泊しました。お部屋も十分な広さで清潔でした。 チェックイン前とチェックアウト後もフロントの人が親切で、快く荷物を預かってもらえました。 ただ、朝食の申込みが少し遅かったので食べれなかったのが残念でした。
1 nacht verbleven in maart 2024
Reactie van からくさホテルTOKYO STATION フロントスタッフ op 31 mrt 2024
てるみ様この度は東京へのご旅行に、からくさホテルTOKYO STATIONをご利用いただき、誠にありがとうございます。私共もお客様に当ホテルで快適にお過ごしいただけたことを、何より嬉しく思っております。当ホテルの広めの部屋やスタッフの対応に関しましてお言葉をいただき、とても励みになります。今後も全てのお客様により満足いただくべく、努力を続けて参ります。この度はお客様のご期待にお応えすることができず、大変残念な思いでございます。お客様の大切な意見を参考に、レストランのスタッフと共に朝食の改善に努めて参ります。お近くにお越しの際は是非またご利用いただければと存じます。 再びからくさホテルTOKYO STATIONにお迎えできる日をスタッフ一同心よりお待ち申し上げております。

8/10 – Goed

jerica guadalupe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La ubicación es perfecta para moverte a cualquier lugar y hay muchos restaurantes al rededor. La opción de vauchers para desayunar en otros lados fue excelente.
8 nachten verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 31 mrt 2024
Dear Mr./Ms. jerica guadalupeThank you very much for staying at karaksa hotel TOKYO STATION.The hotel is located near Tokyo Station and Nihonbashi Subway Station, so it is a convenient choice of accommodation for both traveling/sightseeing and business.Thank you for letting us know you were satisfied with our breakfast service. We will continue to make efforts so that you can enjoy our breakfast even more in the future.We will do our best to ensure that your next stay with us will also be a comfortable one. Our staff is waiting for your return to Tokyo and our hotel.

10/10 – Uitstekend

Nafiseh

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, nice staff, nice clean rooms
1 nacht verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 30 mrt 2024
Dear Mr./Ms. Nafiseh,Thank you very much for taking the time and giving us such a positive review regarding your stay with us.We are very pleased to receive your compliments. We will continue to thoroughly clean the hotel's rooms and shared areas so all customers can spend their time with enjoyment and comfort.The hotel is located near Tokyo Station and Nihonbashi Subway Station, so it is a convenient choice of accommodation for both traveling/sightseeing and business.Also,we are very happy to know you are pleased by our service.We are waiting to see you again at karaksa hotel TOKYO STATON.

10/10 – Uitstekend

PING

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff
1 nacht verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 29 mrt 2024
Dear Mr./Ms.PINGThank you very much for staying at karaksa hotel TOKYO STATION.We are very happy to know you are pleased by our service.We are waiting to see you again at karaksa hotel TOKYO STATON.

10/10 – Uitstekend

julie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and all the staff are polite. The room has pyjamas, slippers, toothbrushes, shampoos, conditioners and body soap. Plus a kettle for hot drinks. It would be nice if it provides body lotion for the guests.
1 nacht verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 27 mrt 2024
Dear Mr./Ms.julieIt was our honor to welcome you at our hotel recently. Thank you so much for sharing your stay experience here.Thank you for your kind review. We are very happy that you had a great time at our hotel.We hope we will have the opportunity of welcoming you back to karaksa hotel TOKYO STATION in the future.

10/10 – Uitstekend

Van

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the free mochi, free beverages and toiletries! Staff was very friendly and helpful, very patient with non Japanese speaking guests. Location was excellent. Less than 5 mins walk from the Tokyo train station. Easy to get to from Haneda Airport via train. We stayed for 5 days. Thank you!
5 nachten verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 26 mrt 2024
Dear Mr./Ms.VanIt was our honor to welcome you at our hotel recently. Thank you so much for sharing your stay experience here.It is very kind of you to praise our staff. You can not imagine how motivating it is for our front desk team to know they have helped make your stay more enjoyable.If your travels bring you to this area again, we will be happy if you consider staying at karaksa hotel TOKYO STATION one more time. We are dully waiting for your next visit.

8/10 – Goed

Kaye

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Excellent position, entry a little worn and small when large areas are taken up with baggage but a good place to stay around Tokyo Station .
2 nachten verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON op 26 mrt 2024
Dear Mr./Ms.KayeThank you very much for staying at karaksa hotel TOKYO STATION. We are very glad to have your review here.We are very glad that you found your location convenient for your trip. Good location is one of our hotel's point. We are proud that our hotel location could bring you such a great satisfaction.We hope we will have the opportunity of welcoming you back to karaksa hotel TOKYO STATION in the future.

10/10 – Uitstekend

VICTOR, SAN DIEGO

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is steps away from Tokyo Station which allowed us to move around the city very easily. The rooms don’t really have views but they were extremely clean and quiet. We would definitely stay here again.
3 nachten verbleven in maart 2024
Reactie van Front Staff op 25 mrt 2024
Dear Mr./Ms.VICTORThank you very much for taking the time and giving us such a positive review regarding your stay with us.We are pleased to know that our hotel location could help make your stay more comfortable and your exploring the city more convenient.We hope we will have the opportunity of welcoming you back to karaksa hotel TOKYO STATION in the future.karaksa hotel TOKYO STATION Front staff

10/10 – Uitstekend

Wyatt

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the subway as well as shinkansen stations. Clean rooms and friendly staff. Fantastic hotel to stay at.
4 nachten verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON Front staff op 24 mrt 2024
Dear Mr./Ms. Wyatt,Thank you very much for staying at karaksa hotel TOKYO STATION.Your feedback is a valuable source of motivation for us as we strive to achieve even higher standards of service and care.The hotel is located near Tokyo Station and Nihonbashi Subway Station, so it is a convenient choice of accommodation for both traveling/sightseeing and business.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.

2/10 – Ontzettend slecht

Megan, Gallatin

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unreasonable customer service. Accidentally I book through online but it was wrong date. I tried to fix it but they charged even we didn’t stay there and didn’t give us credit back. They were not willing to do anything to help the situation. I wasn’t happy with their customer service.
2 nachten verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON op 27 mrt 2024
Dear Mr./Ms.MeganThank you very much for staying at karaksa hotel TOKYO STATION.We would like to offer our sincere apologies for our staff causing you discomfort with their behavior.We will take any necessary measures to make sure that we offer our best hospitality in our best manner, all the while putting ourselves in our guests' shoes.And thank you for your valuable feedback.We will keep it in mind for future reference.We will make sure to improve upon the points you have made by investigating the details and making sure to prevent the same situation from happening again.

8/10 – Goed

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to Tokyo Station!
1 nacht verbleven in maart 2024
Reactie van karaksa hotel TOKYO STATON op 23 mrt 2024
Dear Mr./Ms. MatthewThank you so much for choosing our hotel for your latest trip.We are very glad to have your review here.We are very glad that you found your location convenient for your trip. Good location is one of our hotel's point. We are proud that our hotel location could bring you such a great satisfaction.We hope to have the pleasure of welcoming you back again for your next stay in Tokyo.karaksa hotel TOKYO STATONFront staff