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Beoordelingen van Days Inn by Wyndham Stouffville

2 out of 5
Days Inn by Wyndham Stouffville
38 Ringwood Dr, Stouffville, Whitchurch-Stouffville, ON

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 149 van 719 beoordelingen" "
Gastenscore: 8 - Goed. 217 van 719 beoordelingen" "
Gastenscore: 6 - Redelijk. 167 van 719 beoordelingen" "
Gastenscore: 4 - Matig. 91 van 719 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 95 van 719 beoordelingen" "

7,0/10

Netheid

7,4/10

Personeel en service

5,8/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Amanda

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not like the pictures at all. There was pubic hair all over our bathroom floor and some on our night stand.
1 nacht verbleven in mei 2024
Reactie van Manager op 28 mei 2024
Dear Amanda,Thank you for bringing this to our attention. We sincerely apologize for the cleanliness issues you encountered and for the discrepancy between the photos and your experience. Your feedback is essential, and we will address these concerns with our housekeeping team to ensure this does not happen again.

10/10 – Uitstekend

Steve, Kingston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean place to stay. Right off the main road and plenty of food places around. Check in and out was quick and easy. Will be back
1 nacht verbleven in mei 2024
Reactie van Manager op 26 mei 2024
Dear Steve,Thank you for your positive review! We're thrilled to hear you enjoyed our clean accommodations, convenient location, and efficient check-in and check-out process. We look forward to welcoming you back on your next visit.

10/10 – Uitstekend

Casimiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice
1 nacht verbleven in mei 2024
Reactie van Manager op 23 mei 2024
Dear Casimiro,Thank you for your kind words! We're delighted to hear that you had a very nice stay with us. We look forward to welcoming you back soon.

2/10 – Ontzettend slecht

Michael

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Monsignor the hotel- it was totally gone. Very poorly staffed. Avoid at all costs!!
2 nachten verbleven in mei 2024
Reactie van Manager op 23 mei 2024
Thank you for your feedback. We sincerely apologize for your disappointing experience and the issues you encountered with our staffing. Please know that we take your comments seriously and will address these concerns immediately to improve our services. We hope you might give us another chance in the future.

2/10 – Ontzettend slecht

Paul

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to food
1 nacht verbleven in mei 2024
Reactie van Manager op 23 mei 2024
Thank you for your feedback. We’re glad to hear that you appreciated our convenient location close to dining options. We hope to welcome you back soon for another pleasant stay.

6/10 – Redelijk

Olive

1 nacht verbleven in mei 2024
Reactie van Manager op 23 mei 2024
Thank You

8/10 – Goed

Suet Wai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Manager op 5 mei 2024
Dear Suet,Thank you for taking the time to leave us a positive 4-star rating! We are thrilled to hear that you had a pleasant experience during your stay with us. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for an even more memorable stay in the future.

10/10 – Uitstekend

KARL

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff.Great location.
2 nachten verbleven in april 2024
Reactie van Manager op 5 mei 2024
Dear Karl,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our staff and found our location convenient. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future

6/10 – Redelijk

Laurie

1 nacht verbleven in april 2024
Reactie van Manager op 23 mei 2024
Thank You!

8/10 – Goed

Emma

1 nacht verbleven in april 2024
Reactie van Manager op 5 mei 2024
Thank You!

6/10 – Redelijk

Bob

Positief: Netheid, personeel en service
It was a good stay, but there was hundreds of ants on the table climbing up a bottle and in the bed also , but it was just that time of year. Overall it was good staff was awesome and very helpful
2 nachten verbleven in april 2024
Reactie van Manager op 5 mei 2024
Dear Bob,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the ants during your stay. Rest assured, we take pest control seriously and are addressing the issue to prevent recurrence. We're glad to hear that you found our staff awesome and helpful, and we hope to welcome you back for an even better experience in the future.

2/10 – Ontzettend slecht

Miya

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Manager op 5 mei 2024
Thank You!

4/10 – Matig

Loriann

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Room smelled like cigarettes. Not dirty but not clean either. Walls thin & door not well insulated for sound, noise from hallway really loud.
1 nacht verbleven in april 2024
Reactie van Manager op 5 mei 2024
Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced with the smell of cigarettes in your room and the noise from the hallway. Rest assured, we take your comments seriously and will address these issues promptly to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.

2/10 – Ontzettend slecht

Maysa

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service
Plein de chose
1 nacht verbleven in april 2024
Reactie van Manager op 5 mei 2024
Thank you for your feedback. We appreciate your comments, and we strive to ensure that our guests have a pleasant experience. If there are any specific issues you encountered during your stay that we can address, please feel free to reach out to us directly. We value your patronage and hope to welcome you back for an even better stay in the future.

8/10 – Goed

Klaas

Positief: Netheid, staat van de accommodatie en faciliteiten
The accommodation met my needs
1 nacht verbleven in april 2024
Reactie van Manager op 5 mei 2024
Dear Klaas,Thank you for taking the time to share your feedback with us. We're glad to hear that our accommodation met your needs during your stay. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 – Uitstekend

Raveendran

1 nacht verbleven in april 2024
Reactie van Manager op 5 mei 2024
Dear Raveendran,We are absolutely delighted to receive your fantastic 5-star rating! It brings us great joy to know that you had an excellent experience during your stay with us. Your kind words and positive feedback motivate us to continue delivering exceptional service, and we can't wait to welcome you back for another wonderful stay in the future.Warm regards,

2/10 – Ontzettend slecht

Ravinder

Negatief: Voorzieningen
Expensive for the kind of facilities they provide.
1 nacht verbleven in maart 2024
Reactie van Manager op 5 mei 2024
Thank you for sharing your feedback with us. We apologize if you felt that our facilities did not meet your expectations. Your comments are important to us, and we will take them into consideration as we continually strive to enhance the value we offer to our guests. We appreciate your patronage and hope to have the opportunity to welcome you back for a more satisfactory experience in the future.

6/10 – Redelijk

Kirk

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
When i arrived at 8pm. No hot water was available. It was fixed later on but i couldn't shower that night after a dirty day of work. If i knew the water wasnt working i would of stayed elsewhere. Besides the water it is an okay hotel.
1 nacht verbleven in april 2024
Reactie van Manager op 2 apr 2024
Dear Kirk,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the hot water upon your arrival; this falls short of the high standards we aim to uphold. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience in the future.

8/10 – Goed

barbara

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was fine. We chose it because of the location and price. Check in was good. The room was good, very clean.
1 nacht verbleven in april 2024
Reactie van Manager op 2 apr 2024
Dear Barbara,Thank you for sharing your experience with us! We're delighted to hear that our convenient location and competitive pricing met your needs. It's great to know that you found our check-in process smooth and your room clean and comfortable. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 – Uitstekend

Bobbie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything good
1 nacht verbleven in april 2024
Reactie van Manager op 2 apr 2024
Dear Bobbie,Thank you for your positive feedback! We're thrilled to hear that everything met your expectations during your stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another enjoyable experience in the future.

8/10 – Goed

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Basic accommodations in good condition. Nothing special except very clean, exceptionally quiet, and excellent value.
3 nachten verbleven in maart 2024
Reactie van Manager op 2 apr 2024
Dear Mike,Thank you for your wonderful review! We're delighted to hear that you found our accommodations to be clean, quiet, and of excellent value. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're thrilled to have met your expectations. We look forward to welcoming you back for another great experience in the future.

10/10 – Uitstekend

Daniel

1 nacht verbleven in maart 2024
Reactie van Manager op 5 mei 2024
Thank You!

8/10 – Goed

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to amenities
1 nacht verbleven in maart 2024
Reactie van Manager op 2 apr 2024
Dear Mike,Thank you for taking the time to leave your feedback. We're pleased to hear that our hotel's proximity to amenities was convenient for you during your stay. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable visit soon.

8/10 – Goed

Monty McGahey

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Simple quiet area. Room could’ve been swept/vacuumed a bit better.
3 nachten verbleven in maart 2024
Reactie van Manager op 18 mrt 2024
Dear Monty,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the tranquility of our surroundings. Please accept our apologies for any oversight in the cleanliness of your room; we'll ensure our housekeeping team pays closer attention to detail moving forward. Your comments are valuable, and we look forward to the opportunity to provide you with an even more enjoyable stay in the future.

6/10 – Redelijk

James

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Tv in the room didn’t work. Hotel was average in most ways. Breakfast was continental and so so in quality
1 nacht verbleven in maart 2024
Reactie van Manager op 18 mrt 2024
Dean James,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced with the TV in your room and any shortcomings you encountered during your stay. Your comments regarding our breakfast quality will be shared with our team for improvement. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future.

2/10 – Ontzettend slecht

Perarasu

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Manager op 15 feb 2024
Hi Perarasu,Really sorry about your reservation ,it's non-cancelable and we can't help you for your refund. Hope you understand the cancelation policy.Thank You

10/10 – Uitstekend

Anushan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Manager op 7 feb 2024
Dear Anushan,Thank you so much for your glowing review and for awarding us a five-star rating! We're thrilled to hear that you thoroughly enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional experience soon.

8/10 – Goed

Emmanuel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Manager op 7 feb 2024
Dear Emmanuel,Thank you for awarding us a stellar rating! We are thrilled to hear that you had a wonderful experience during your stay with us. Your kind words motivate us to continue delivering exceptional service, and we eagerly await the opportunity to welcome you back for another memorable stay.

8/10 – Goed

Julie

1 nacht verbleven in januari 2024
Reactie van Manager op 7 feb 2024
Dear Julie,Thank you for taking the time to share your feedback with us. We're glad to hear about your experience, and we will use your comments to make improvements wherever possible. If there's anything specific we can do to enhance your future visits, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations on your next stay.

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in januari 2024
Reactie van Manager op 7 feb 2024
Dear Alex,We are absolutely thrilled to receive your glowing five-star review! It's fantastic to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our utmost priority, and we can't wait to have the pleasure of welcoming you back for another exceptional stay.

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Has a charging station for electric vehicles, with overnight charging at a relatively good rate.
1 nacht verbleven in december 2023
Reactie van Manager op 7 feb 2024
Dear Linda,Thank you for sharing your feedback regarding our electric vehicle charging station and overnight charging rates. We're delighted to offer this service to our guests, and we appreciate your positive comments in this regard. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.

8/10 – Goed

Sandi

1 nacht verbleven in december 2023
Reactie van Manager op 7 feb 2024
Dear Sandi,Thank you!

6/10 – Redelijk

Sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Manager op 7 feb 2024
Dear Sean,Thank you for taking the time to share your feedback with us. We appreciate your input and will use it to further improve our services to ensure a more enjoyable stay for all our guests in the future. Please don't hesitate to reach out if there's anything specific we can address to enhance your experience during your next visit.

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly reception and very clean rooms. Its just north of Toronto great location. Close to all restaurants and amenities. Overall I highly recommend this Days Inn for your next stay I will make It my stay when i visit the Richmond Hill Area.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Clarence, Ottawa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
every thing was great
1 nacht verbleven in november 2023

10/10 – Uitstekend

Erika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All was perfect, just a better price would be good
3 nachten verbleven in november 2023

6/10 – Redelijk

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Noises from the termastate not enough blankets. Need larger towels
1 nacht verbleven in november 2023

10/10 – Uitstekend

Mei Fan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

8/10 – Goed

Alana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Stephen

Convenient and hospitable Nice people
1 nacht verbleven in november 2023
Reactie van Manager op 10 nov 2023
Dear Stephen,Thank you for sharing your positive experience with us. We're delighted to hear that you found our hotel convenient and our team hospitable. Your kind words are truly appreciated, and we look forward to providing you with the same level of excellent service on your next visit.

8/10 – Goed

Christel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is very good it is clean..
1 nacht verbleven in november 2023
Reactie van Manager op 10 nov 2023
Dear Christel,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you found our hotel very good and appreciated the cleanliness. Providing a clean and comfortable environment for our guests is our top priority, and we look forward to hosting you again for another enjoyable stay.

6/10 – Redelijk

Anthony

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Anybody home.
When we arrived no one was at the front desk, we were to use a phone to reach someone but it took quite some time before someone came. After check in there was rarely anyone at the front desk
1 nacht verbleven in november 2023
Reactie van Manager op 10 nov 2023
Dear Anthony,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced upon arrival and during your stay due to a lapse in our front desk service. Your feedback is invaluable, and we will address these issues internally to ensure a more efficient and attentive service for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.

10/10 – Uitstekend

Anushan

1 nacht verbleven in november 2023

8/10 – Goed

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lots of food options. And super easy access to all highways
1 nacht verbleven in oktober 2023
Reactie van Manager op 31 okt 2023
Dear John,We're delighted to hear that you enjoyed the variety of food options and the convenient access to highways during your stay. Your positive feedback is greatly appreciated, and we look forward to hosting you again in the future for another satisfying experience. If you have any specific preferences or needs on your next visit, please feel free to share them with us, and we will do our best to accommodate your requests.

10/10 – Uitstekend

Anushan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in oktober 2023
Reactie van Manager op 31 okt 2023
Dear Anushan,Thank you for the brief response. If you have any questions, concerns, or need assistance with anything, please don't hesitate to reach out. We're here to make your experience as pleasant as possible.

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in oktober 2023
Reactie van Manager op 31 okt 2023
Dear Michael,Thank you for your kind and concise review! We are thrilled to hear that you had an excellent experience during your stay with us. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding visit in the future. If you ever have any specific preferences or requests, please don't hesitate to let us know; we're here to make your stay exceptional.

6/10 – Redelijk

Gerald

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
property needs some updates and care
1 nacht verbleven in oktober 2023
Reactie van Manager op 31 okt 2023
DEar Gerald,Thank you for your feedback regarding our property. We take all guest comments seriously, and we appreciate your input. We are committed to ensuring our hotel is a comfortable and inviting place for our guests, and we will use your feedback to guide our improvement efforts. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.

10/10 – Uitstekend

John

Positief: Netheid, staat van de accommodatie en faciliteiten
Tons of food options within walking distance.
1 nacht verbleven in oktober 2023
Reactie van Manager op 31 okt 2023
Dear John,We're delighted to hear that you enjoyed the abundance of food options within walking distance of our hotel. Our prime location with easy access to dining choices is one of the many advantages we offer to our guests. We hope you had a fantastic dining experience, and we look forward to your next visit, providing you with even more enjoyable options to explore.

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Manager op 31 okt 2023
Dear Sean,Thank you for taking the time to leave us a fantastic 5-star rating! We are delighted that you had a wonderful experience during your stay at our hotel. Your positive feedback is greatly appreciated, and we are committed to consistently providing you with top-notch service and accommodations. We eagerly await your next visit to offer you another exceptional experience.

4/10 – Matig

Christina

Negatief: Netheid
When we got into our room it was evident that the side tables were not wiped down (there was some substance on it), one face towel looked like it had mascara (I don’t wear mascara) and the noise was next level - people slamming doors at 5am when all I wanted was a good night sleep.
2 nachten verbleven in oktober 2023
Reactie van Manager op 31 okt 2023
Dear Christine,I'm genuinely sorry to hear about the issues you encountered during your stay. Please accept our apologies for the cleanliness oversights and the disturbances caused by noisy guests. We take your feedback seriously and will address these matters with our team to ensure a more pleasant experience for our guests. Your comfort and satisfaction are of the utmost importance, and we appreciate your feedback as it helps us improve our services. We hope you'll consider giving us another chance to provide you with a more enjoyable and peaceful stay in the future.