Superior kamer, 1 twee- of 2 eenpersoonsbedden | 1 slaapkamer, luxe beddengoed, een kluis op de kamer, een bureau
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Beoordelingen van Hotel Las Torres Patagonia

3.5 out of 5
Hotel Las Torres Patagonia
Estancia Cerro Paine s/n, Sector Laguna Amarga, Torres del Paine, Magallanes

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 45 van 117 beoordelingen" "
Gastenscore: 8 - Goed. 40 van 117 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 117 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 117 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 117 beoordelingen" "

8,6/10

Netheid

8,2/10

Personeel en service

8,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

P.

Positief: Comfort kamer
Perfecte locatie maar ....
Perfect gelegen in t begin vh park. Aan begin vd trek naar de Torres. Eten net aan ok maar drank belachelijk duur. Neem je eigen drank mee en limiteer je consumpties tot t minimale. Voor t zelfde geld heb je iets beters binnen of net buiten park. Wij hadden goede stille kamer maar als je aan eerste gang vanaf lobby slaapt kan t tegenvallen. Ontbijt goed.

10/10 – Uitstekend

Srilaya

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place is an amazing adobe in a paradise ! The staff were very helpful specially Laura and Tatiana <3. Food was just incredible, freshly grown produce from their farm !!
1 nacht verbleven in april 2024
Reactie van Las Torres Patagonia op 16 apr 2024
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us. We'll pass along your kind words to Laura and Tatiana. We're thrilled you loved the fresh produce from our farm—we take great pride in providing our guests with the best possible experience. We hope to welcome you back again soon!

6/10 – Redelijk

Ganning, Irvine

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Excellent location for hiking to Base Towers, excursion options and guided Tours. Average room amenities and small room size. Poor restaurant services and needs proper trainings although bar service is good.
2 nachten verbleven in april 2024
Reactie van Las Torres Patagonia op 12 apr 2024
Thank you for sharing your experience at Hotel Las Torres Patagonia. We appreciate your feedback on the location and the room amenities, as well as the restaurant services. Your comments will help the hotel improve and provide better service to their guests. If you have any other feedback or questions, feel free to let us know. Thank you!

10/10 – Uitstekend

Felicia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
dinner is included which is very nice，love the location
2 nachten verbleven in maart 2024
Reactie van Las Torres Patagonia op 3 apr 2024
Thank you for your feedback, Felicia! We are glad to hear that you enjoyed the dinner included and loved the location of Hotel Las Torres Patagonia. Your kind words are greatly appreciated. We hope to welcome you back soon!

10/10 – Uitstekend

Patrick

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Outstanding location, great breakfast and dinners. Great rustic field. Outstanding staff.
4 nachten verbleven in maart 2024
Reactie van Patrick op 15 mrt 2024
Thank you for your review, Patrick! We are delighted to hear that you enjoyed the outstanding location and great meals at Hotel Las Torres Patagonia. We aim to provide a rustic yet comfortable setting for our guests. Our staff takes great pride in offering exceptional service. We hope to welcome you back soon!

10/10 – Uitstekend

Dominic

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service and wonderful scenery
We had a great time on our stay. From our first stop at the checkin desk when Gabriel brought us welcome juice to all of the help he provided from the guest services desk - very knowledgeable. That first day we had dinner and Martin was our main server - equally amazing service. We needed that cheerful smile after our long day of travel to the site. Martin continued to be a highlight of our meals and Gabriel was always there to help. We really enjoyed the horseback riding too. As far as nature, it goes without saying. You can't beat the landscape. We drop to Lago Grey. Glad we didn't choose that as the hotel. :)
4 nachten verbleven in december 2023
Reactie van Las Torres Patagonia op 5 jan 2024
Thank you, Dominic, for your review of Hotel Las Torres Patagonia. We are delighted to hear that you had a great time during your stay. It's wonderful to know that Gabriel and Martin provided excellent service and made your experience memorable. The horseback riding and the breathtaking landscape also added to your enjoyment. We appreciate your feedback and hope to welcome you back soon.

10/10 – Uitstekend

Gaiane, Toronto

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Probably one of the best boutique hotels in South America. Winery based hotel in an old mansion with an incredible park and grounds. We were very, very pleasantly surprised. If we ever come to Chilie again it will be because of this hotel.
4 nachten verbleven in december 2023
Reactie van Las Torres op 28 dec 2023
Thank you, Gaiane, for your kind review of Hotel Las Torres Patagonia. We are delighted to hear that you found our boutique hotel to be one of the best in South America. Our winery-based hotel set in an old mansion with beautiful grounds aims to provide a unique and pleasant experience for our guests. We appreciate your recommendation and hope to welcome you back if you ever visit Chile again.

10/10 – Uitstekend

Rodney

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great property inside Torres Del Paine National Park. Right on Mirador Base Los Torres trailhead. Lot’s of optional excursions available.
2 nachten verbleven in oktober 2023
Reactie van Javiera op 11 nov 2023
Thank you for your review, Rodney! We are glad that you enjoyed your stay at Hotel Las Torres Patagonia. The convenient location near the Mirador Base Los Torres trailhead makes it a great choice for hikers. It's also nice to hear that there are plenty of optional excursions available for guests to enjoy. We appreciate your feedback and hope to welcome you back soon!

8/10 – Goed

German, Hamburg

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel ist ok. Der hohe Preis wird natürlich von der Lage kompensiert. Bei der Abrechnung im Restaurant gab es aber ein Fehler (kann passieren, sollte aber nicht).
2 nachten verbleven in maart 2023
Reactie van Las Torres op 17 apr 2023
Hi German, thank you for your words and please let us know if the refound works.Best regards!

10/10 – Uitstekend

Terra, lake forest

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I am glad I stayed here. Food was excellent, easy to trail access. It was a trek carrying luggage back to the welcome center to catch a small bus out and had to pay even though I stayed there. Room was quiet and staff was helpful. Chef for breakfast was a total joy. Very clean, but I got the impression that some of the room needed updates or maybe that was in progress (no wall decor, tv missing - not that I care about either).
Reactie van Las Torres op 22 mrt 2023
Hi! Thank you for your words. In this winter we are going to have a update on our rooms. Best regards!

10/10 – Uitstekend

Yan, Lutz

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms are small.
2 nachten verbleven in maart 2023
Reactie van Las Torres op 16 mrt 2023
Thank you.

10/10 – Uitstekend

Vladimir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just one more day in paradise of Torres del Paine. Great location, food and service
1 nacht verbleven in februari 2023
Reactie van Las Torres op 23 feb 2023
Thank you for your words Vladimir! Have a great stay.

10/10 – Uitstekend

Eliza

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property! If you plan on doing the Base Las Torres hike, this is a perfect base. The buffet breakfast was phenomenal — especially in comparison to breakfasts we had at other hotels in the area.
2 nachten verbleven in februari 2023
Reactie van Las Torres op 23 feb 2023
Thank you so much for your words Eliza! Come back soon.

8/10 – Goed

Wang

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Expensive (due to its location) and clean hotel. Room is small. Friendly staff. Very good breakfast.
1 nacht verbleven in februari 2023
Reactie van Gabriela Schiller op 16 feb 2023
We understand that cost is an important consideration when making travel plans, and it sounds like our prices may not have met your expectations. Our goal is to provide high-quality services at a fair price, and we're sorry if that wasn't the case for you. If you have any further concerns, please don't hesitate to reach out to us directly so that we can address them and ensure a better experience for you in the future.Best regards

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2023
Reactie van Las Torres op 7 mrt 2023
Thank you!

10/10 – Uitstekend

Leonita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of outdoor views and wonderful buffet breakfast.
Reactie van Hotel Las Torres op 24 jan 2023
Leonita thank you for your comment, we are glad that you have a pleasant stay.

10/10 – Uitstekend

Allen, Virginia

4 nachten verbleven in april 2022

4/10 – Matig

Ron

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in maart 2022

10/10 – Uitstekend

rodney

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing vacation
We loved our stay. The location is excellent. We found the staff very helpful and friendly. Their food is pretty food and the drinks excellent. Amazing scenery. It was very functional in a place that is remote and difficult to reach, but we were comfortable and happy. If you are going to that part of the world and expect every amenity, then you are probably traveling to the wrong destination. We were visiting here on our way back from Antarctica and had an amazing adventure.
3 nachten verbleven in januari 2022
Reactie van Yasna Paredes, sales executive. op 21 jan 2022
Thank you for your comments, We are very happy that tour stay in the hotel have a wonderful experience.

8/10 – Goed

Juan Carlos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
un lugar paradisiaco.
Torres del Paine, desde salto grande
3 nachten verbleven in december 2021
Reactie van Yasna op 17 dec 2021
Muchas gracias por su preferencia y por compartir sus comentarios, lo que ayuda a que muchos mas quieran conocer las maravillas del Parque.

4/10 – Matig

Ryan Allen

2 nachten verbleven in januari 2021

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in februari 2020

6/10 – Redelijk

Colin

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Great location, poor rooms.
We stayed here for one night in order to walk the trail to las Torres. Location wise, the hotel is perfect - and the restaurant and bar were both great. However, we were really disappointed with the room, especially given the price paid. Small, with thin walls so we could hear everything from next door, including our neighbours getting up at 5am.
1 nacht verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Room is small and can be hot in the summer night. Service depends on who you ask for. Some people are very nice and willing to help. Some people Are not helpful just use excuses to turn you away.
1 nacht verbleven in februari 2020

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Overpriced small room with bad experience
A small double bed room over 400USD per night, with very bad experience at it own restaurant. I hardly find this hotel any pleasure of staying. We went to it restaurant for dinner. First, we had the waitress gave us an impatient look when I just asking about the portion of the dishes. Secondly, we had wait for over 30mins to get serviced with bread and appetizer till I asked one of the waiter. The whole atmosphere just make you feel this is a country club for certain people. I would not recommend this hotel at all nor come again.
1 nacht verbleven in november 2019

10/10 – Uitstekend

Matt, Walnut Creek CA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome place - beautiful natural surrounding, convenient for hiking and super staff. Just quite expensive, but better than driving in-out of park each day
2 nachten verbleven in november 2019

10/10 – Uitstekend

DIVYAUNSH

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location esp for doing the hike
Great location and service. This hotel is a must stay if one plans to do the Torres Paine base hike as the hike starts from there. Agreed, the condition could be improved but we were for the hike, and the location was excellent and the food, service was not bad considering it’s in the middle of a national park. Would totally recommend
1 nacht verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is in the center of the park. Important trails start from the Hotel. Nice breakfast. Bit expensive, but well worth if you plan to hike Mirador del Torres. TDP park is 1-2 hours from Puerto Natales, not easy to commute if you plan multiple days in TDP.
2 nachten verbleven in oktober 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location but awful room which was beyond basic and had food all over the carpet on arrival. Staff and communal areas are great, but that doesn't compensate for the extortionate prices when the room was so poor
3 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Great location for Base of Towers but overpriced
Great location as it is the start point for the hike to the Base of the Towers, but as it’s the only hotel in the area it’s overpriced. Rooms are quite basic, but staff were very friendly and attentive. Restaurant uses organic vegetables grown there which is a nice touch. Overall worth staying for 1 or 2 nights if you’re doing the hike and have the budget. It’s a tough hike (bring trekking poles) so it helps being able to start fresh and fuelled by staying at the hotel.
1 nacht verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Las torres - wonderful
Great massages at the spa
1 nacht verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Voorzieningen
Location was amazing! Great hikes in the area but overall hotel was disappointing compared to others we stayed at inside the park- service was okay, the spa was disappointing and the adventures were not available, depended on others signing up. Room was small but fine and the bar staff was not helpful- had to flag them down for everything :/
1 nacht verbleven in april 2019

4/10 – Matig

Patrick

Negatief: Staat van de accommodatie en faciliteiten
Can’t handle rains...
Location of the property is fantastic! There were heavy rains when we visited and potable water was cut. I realize they can’t control the weather, but for what they charge a night, they should have contingency plans for the guests. One expects things like this from a cheap hostel, not a place like this. We didn’t get the value we paid for.
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Las Torres is a wonderful place. Ideally located within the park with truly excellent guides and hikes, a thoughtful and very good variety of hikes, and good food (including vegetables from an impressive garden on-site). Very nice, quiet rooms and staff who bend over backwards to help. Our only issue, which was minor compared to the fabulous pluses of this hotel, was some disorganization/attention to detail which was quickly remedied as soon as issues were pointed out. For instance, we ordered gluten-free lunches for our box lunches, but the lunches were not made using plainly gluten-containing bread; however, when we noted the error, it was promptly fixed.
1 nacht verbleven in januari 2019

8/10 – Goed

Mary

Positief: Netheid, personeel en service
Closest hotel choice to Torres base
If you are heading up to the Torres base, this is the closest place you’ll get to start your journey. Its pricey for what it is, but I guess the location demands that. Service was good and rooms good, but slightly dated.
1 nacht verbleven in januari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extraordinary location!
Extraordinary location can not get more close access to the trails.
2 nachten verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Best (of admittedly limited options)
We had a good stay at Hotel Las Torres - wonderful scenery, nice to strenuous hiking, and the room was fine. The value for money is up for debate, but there aren’t other hotel options, and I was happy for four walls and a bed after hiking to the Torres viewpoint. We also ate dinner (not included) and breakfast (included) at the restaurant. Both were good.
1 nacht verbleven in december 2018

10/10 – Uitstekend

Ester

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
מלון יקר מאד אך שווה כל דולר
המיקום נפלא ועזר מאד להגיע לטיולים שרצינו. השרות היה אדיב מאד ומסייע ככל שיכול
2 nachten verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staffs are prompt in addressing our enquires and concerns.
2 nachten verbleven in november 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2018

8/10 – Goed

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location and quality hotel
Wonderful stay in Patagonia at Las Torres. Great location and experience.

10/10 – Uitstekend

TJIAN HAW

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing and comfortable hotel in a convenient location for hikes.

10/10 – Uitstekend

Susan, Seattle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing service, food, design and friendly helpful staff
1 nacht verbleven in maart 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Great position
The hotel is in a fabulous position but bedrooms are a bit dated
1 nacht verbleven in maart 2018

4/10 – Matig

PragmaticOne, Seattle

Positief: Netheid, comfort kamer
Negatief: Personeel en service
You do pay for the convenient location, that's it.
OK hotel, great location and you get charged for it. Front desk staff is especially undertrained or too green.
2 nachten verbleven in februari 2018

10/10 – Uitstekend

Laszlo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2018

4/10 – Matig

Leonardo

Positief: Netheid
Negatief: Personeel en service
No check-in não acharam a nossa reserva. Como estávamos terminando o circuito W, andamos 6 horas antes de chegar no hotel. Funcionário do check-in chegou a questionar se tinahmos certeza que fizemos a reserva no hotel. No check-out tentaram cobrar quase USD100 a mais pela estadia.
1 nacht verbleven in februari 2018

8/10 – Goed

pixyturbo, Kumamoto

Positief: Personeel en service, comfort kamer
フレンドリーでアットホームなホテル
スタッフの方の人柄が皆良かった レストラン、バーの料理も美味しかった 地元料理があったので美味しくいただきました
2 nachten verbleven in januari 2018

10/10 – Uitstekend

Ujin, South Korea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
산행 후 피곤한 몸을 휴식할 수 있는 쉼터
친절하고 최상의 서비스와 아름다운 풍광을 함께할 수 있음 직원들이 모두 즐겁게 일하고 있는 것 같음 가격이 좀 부담스럽지만 그만큼의 서비스로 보상받을 수 있음
1 nacht verbleven in januari 2018

6/10 – Redelijk

kris, edmonton

Positief: Comfort kamer
Negatief: Personeel en service
Hotel ok..service not great
Hotel was clean and comfy enough. Good location. Food was ok but overpriced. However, the service sucks! We left the room at 8:30 to take a few items to the car and left a couple things in the room as we were not ready to check out.... well, we came back to find the maid turning over the room. She did not speak English but would not let us back in so we were forced to pick out belongings up from a pile on the floor and go to check out. Front desk staff seemed indifered and offered that we could leave a comment about the service. Nice to be kicked out of the room prior to check out!
1 nacht verbleven in december 2017