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Beoordelingen van Royal Seven Stars Hotel

3 out of 5
Royal Seven Stars Hotel
The Plains, Totnes, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 145 van 239 beoordelingen" "
Gastenscore: 8 - Goed. 69 van 239 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 239 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 239 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 239 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Steven

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old World British Empire atmosphere complete with mirror ball in the ballroom and English pub.
3 nachten verbleven in mei 2024

8/10 – Goed

Takako

2 nachten verbleven in mei 2024

8/10 – Goed

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Omer

3 nachten verbleven in april 2024

8/10 – Goed

Susan

Positief: Netheid, personeel en service
creaky floor boards- well, it is an old building
2 nachten verbleven in april 2024

6/10 – Redelijk

Robin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking extremely limited - we were lucky
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice room, food fine and very attentive staff. Would certainly stay there again.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay at the Royal Seven Stars Hotel.
We initially booked a 2 night stay at The Seven Stars, and found the hotel very comfortable, and well positioned in the centre of Totnes. On the second night, taking into account the comfort of the hotel and the exceptional friendliness, and helpfulness of all the staff, we decided to book for another night, and as an additional bonus, benefited from a generous discount on the standard rate for the room. I’m sure we will return to The Seven Stars later in the year.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A wonderful historic building with a welcoming feel and relaxed atmosphere.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Annemarie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Above and beyond
what an absolute pleasure the staff for first class, then knowledge of the hotel the food they were serving and the surrounding areas were absolutely encyclopedic. The bed I could’ve slept in all day it was so peaceful and quiet and a fabulous big bathroom the night manager/Porter, Adrian absolutely Top gentleman who was able to tell me where to go to eat where to go to visit, and he knew absolutely everyone
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Darren

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value, lovely staff and good food.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Matthew

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Nice room not so nice staff member
Hotel gorgeous receptionist friendly and inviting room clean and just right for the cost. What let it down was the drunk member of staff whom made all guest feel uncomfortable and the fact the bar closed at 10pm as a result of this we believe. Unkempt and unfriendly welcome for breakfast the next morning which made us decide not to book a extra night and go somewhere else instead
1 nacht verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One night stay, although I have stayed many times before. I stay because the staff are really welcoming, helpful and friendly. I stay because the rooms are comfortable, Tea Pigs tea selection, bottle of water, lovely toiletries. The hotel is in the centre if town
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Beatrice

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Satisfaction without a doubt
Wonderful beds excellent breakfast lovely friendly staff
1 nacht verbleven in januari 2024

10/10 – Uitstekend

ROSEMARY

2 nachten verbleven in december 2023

8/10 – Goed

Daniel, Exeter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Having grown up in Totnes, I've known the area for a long time, and the Seven Stars is perfectly central, easy 10 min walk from the train station now moved away, and a comfy bed, decent sized room with a fine powerful shower. The door to the bathroom might need some work but this is a very old building and no issues generally!
1 nacht verbleven in december 2023
Reactie van General Manager op 2 jan 2024
Thank you for your review of Royal Seven Stars Hotel, Totnes. All feedback is greatly appreciated and we will get the door looked at for you, and we love to hear that guests have enjoyed their visit. We’re looking forward to welcoming you back soon.

10/10 – Uitstekend

Paul

2 nachten verbleven in augustus 2023

8/10 – Goed

Claire

4 nachten verbleven in december 2023

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable room and bed. Easy check in/out. Staff really helpful. We would use again. For some lack of lift/onsite parking could be an issue?
1 nacht verbleven in december 2023
Reactie van General Manager op 27 dec 2023
Thank you for the high score , I am glad to hear you enjoyed your recent stay with us here. Parking can be an issue but I highly recommend booking a space at Morrisons online in advance if possible.

10/10 – Uitstekend

Elaine

1 nacht verbleven in december 2023

6/10 – Redelijk

Karen

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Christmas Market Stopover
The location is fantastic but the room we had was very tired and needed repairs. The bathroom handle came off whilst I was in the bathroom. Luckily, my relative was on the other side to help me out. The screws were loose, and it had obviously not been repaired before our stay. The shower was not as clean as it could have been, pink scum around the silicone and the screen needed a scrub.The bed was very comfortable and lovely, clean linen. Tea and coffee tray was well stocked. We had to ask for toilet rolls as only half a roll was supplied. The bar staff were not over welcoming and I felt like a number rather than a valued customer A large wine was £9.50, slightly more than I expected. Bar food was ok, just average, but the chips were delicious. It was Xmas market night and I appreciate that the staff were busy but customer service was lacking, no smiles, food pushed at us and no thank you, come again. However the reception team were fab, carried up my mums suitcase, pleasant attitude and welcoming. I would stay again for the location but I would eat and drink in another establishment for a better customer experience.
1 nacht verbleven in december 2023

8/10 – Goed

Nicola

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed was worn out
1 nacht verbleven in december 2023
Reactie van General Manager op 27 dec 2023
Thank you for the 4 star score , please raise any issues with the team at site so we can make sure we can fix for the next guest or even move you into a new room if that would have helped.

8/10 – Goed

neil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely old hotel , great service
2 nachten verbleven in december 2023

10/10 – Uitstekend

Cheryl

1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old English style hotel with character
Old but classic type Inn....friendly staff both at the hotel and the bar / restaurant. Bar area had a nice energy each night. Smack in the middle of downtown Totnes...on the bottom of the main street hill. Great amenities around RSSH too.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Vivienne

Comfortable spacious bedroom . Tastefully furnished Modern large bathrm scrupulously clean . Hope to stay again .
2 nachten verbleven in november 2023
Reactie van General Manager op 23 nov 2023
Thank you for your review of Royal Seven Stars Hotel, Totnes, accommodation. All feedback is greatly appreciated, and we love to hear that guests have enjoyed their visit. We’re looking forward to welcoming you back soon.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A Totnes institution with bags of character...really top staff who offer great service...very comfortable nights sleep. A busy bar and really good food on offer.....and all at a reasonable price...will be back !
1 nacht verbleven in november 2023
Reactie van General Manager op 23 nov 2023
Thanks for taking the time to leave a review for your recent visit to Royal Seven Stars Hotel, Totnes, accommodation. We always strive to deliver a great experience for our guests and look forward to welcoming you back soon.

8/10 – Goed

Heather

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A traditional hotel in a convenient location. Good size room,very comfy bed.
2 nachten verbleven in oktober 2023
Reactie van General Manager op 20 nov 2023
Thank you for your review of Royal Seven Stars. All feedback is greatly appreciated, and we love to hear that guests have enjoyed their visit. We’re looking forward to welcoming you back soon.

10/10 – Uitstekend

Shaun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay.
Character stay in the centre of Totnes, excellent value. Clean, functional with the only negative being parking, but at £2 overnight across the road at Morrison's, i didn't consider this a major issue.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Nicola

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a really pleasant stay
1 nacht verbleven in oktober 2023
Reactie van General Manager op 20 nov 2023
We are so pleased you enjoyed your visit to Royal Seven Stars.

8/10 – Goed

Paul

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Perfectly acceptable standards, friendly staff, Only just managed to get into the carpark which has limited number of bays. Disappointed that on return to the hotel at 11pm we were unable to get a last drink at the bar or even a coffee.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Funky town with a good personality
2 nachten verbleven in oktober 2023

8/10 – Goed

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice older hotel in town, near the train station.
Older hotel close within walking distance of the rail station. Outstanding guest services in the hotel and pub. Food and drink was good. In town, close proximity to shops, services and transportation. Older building and has some of the squeaks and scrapes that go along with them. Having only a few electric outlets in the room was the only bothersome thing for me. No lift if that matters to you, I enjoy climbing stairs. Nice property for the value, would stay again.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Matthew

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely room. The Royal Seven Stars has so much character. Food is great and is so convenient for town.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Vivien

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

Katrina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van General Manager op 20 nov 2023
Thank you for the high star rating!

10/10 – Uitstekend

Ron

3 nachten verbleven in september 2023
Reactie van General Manager op 20 nov 2023
Thank you so much for your high rating!

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van General Manager op 20 nov 2023
We appreciate your positive review about your recent experience with us!

6/10 – Redelijk

Roel

Reisde met partner
very noisy because the room is located at the front of the hotel. Parking poor.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed one night at The Royal seven Stars and would happily return! Even though they were busy I was given a very warm welcome, the bar was well stocked and comfortable and the lunch was excellent. All the staff were attentive and efficient, the young man who welcomed me at reception was charming and very helpful. My room was comfortable, spotless and the Elemis toiletries in the bathroom were gorgeous. I spent a quiet night there and would happily recommend!
1 nacht verbleven in september 2023

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great check-in, service and room. Staff were always available to answer questions and were very welcoming. Seven Stars is great for accessing the high street. Would stay again. Room was good, few signs of wear and tear in room, but that was to be expected in such an old building.
2 nachten verbleven in september 2023

8/10 – Goed

BRENDA

Reisde met partner
Positief: Netheid, personeel en service
Very nice stay staff really friendly . Lovely evening meal. Breakfast was a quite poor , had to ask for toast no continental left but the English breakfast menu was very good.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Tracey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

a

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

8/10 – Goed

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
overnight stay before meeting group.
We were due to meet a group on the Friday but had to travel down to Totnes the night before due to the industrial action on the railways. The hotel is situated in the centre of Totnes and is an old coaching inn. it is an old building so the floor in the bedroom was not level which is not unusual. We had a premier room which was spacious and very oldie worldie which we loved. the bathroom had a spa bath (Jacuzzi) in it which I tried out. Never used one of these before so it was a new and pleasant experience. We did not eat in the hotel apart from Breakfast with was very good. the continental was not as wide ranging as some chain hotels but it was still good. the cooked breakfast was one of the best i've had for years. everything was freshly cooked rather than oven baked and pulled out to order. the produce was sourced fairly locally which is a sustainable fact they should be commended for. Being situated in the centre of Totnes it is about 10-15 minutes walk from the station along a main road with good footpaths. There are 2 main roads to cross but both are via controlled crossings, one being a Zebra. There are plenty of restaurants around and the castle is a short walk away up the hill. We intend to stay there again and use it for a longer trip visiting local places in the area.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Paul

Reisde met partner
This is one of my all time favourite hotels. Coming from Australia it is such a welcome reminder of how welcoming the hotel and indeed Totnes is
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

ute

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, historical… exceptional
1 nacht verbleven in augustus 2023
Reactie van General Manager op 20 nov 2023
Thank you for the high star rating! We hope to see you soon.

10/10 – Uitstekend

Steve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was room was great and staff so friendly
1 nacht verbleven in augustus 2023