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Beoordelingen van Baymont by Wyndham Traverse City

2.5 out of 5
Baymont by Wyndham Traverse City
2326 N U.S. 31 S, Traverse City, MI

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 236 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 294 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 232 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 155 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 85 van 1002 beoordelingen" "

7,0/10

Netheid

7,6/10

Personeel en service

7,0/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

4/10 – Matig

APRIL

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The bed was very hard, pillows very small, the grout in the bathroom was chipping off and on the floor, the sink drain was draining slowly and had blockage, the breakfast was not fresh, the orange juice was terrible. The staff was very polite however.
1 nacht verbleven in mei 2024

8/10 – Goed

walker

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Jonathan

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
Spent 3 nights here for business. Pool was closed but expedia makes sure not to tell you that. Bed was terrible, horrible mattress. Breakfast entree not available one day. Coffee weak. Room was < 100.00 so guess you get what you pay for. Wont be back
3 nachten verbleven in april 2024

10/10 – Uitstekend

Phillis

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was super clean, people super friendly.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Trisha

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice loved this stay
3 nachten verbleven in april 2024

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

8/10 – Goed

Lesa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was remodeled, very clean, convenient location and staff were polite and friendly. Room was exactly as described! Will definitely stay again!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Marty

Reisde met partner
Positief: Netheid, personeel en service
Good stay
1 nacht verbleven in maart 2024

8/10 – Goed

Kathryn

Reisde met familie
Positief: Voorzieningen
Clean, quiet, good location.
2 nachten verbleven in maart 2024

8/10 – Goed

Kee

Reisde met partner
Positief: Netheid, personeel en service
Great for a quick stay at a convenient cost. The hotel is in need of some updates especially in the pool area. Staff was friendly and attentive. Hot breakfast included.
2 nachten verbleven in februari 2024

8/10 – Goed

Todd

2 nachten verbleven in maart 2024

8/10 – Goed

Tyrone

Reisde met partner
Positief: Voorzieningen
Continental breakfast was horrible
2 nachten verbleven in maart 2024
Reactie van Laura L. - General Manager op 9 mrt 2024
Thank you for taking the time to give us you feedback. We will take a look at our breakfast selection and make improvements were we can.

10/10 – Uitstekend

Amber

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid
Pulling in the lot was covered in ice but there qas pleanty of parking, walkomg in was quiet given the time of day but the worker was sitting in the general area on her phone instead of behind the desk, got all checked in and she was quick to run through room number and direction to room, pool times, breakfast times and rules. The stay was decent the pool area was quiet not alpt of seats and the ppol was kinda dingy, the hot tub was kinda nasty with brown bubbles and hair floating around, npt too many towels for guests either. Beds were pretty comfortable but the half sized pillows kinda sucked. Shower pressure sucked and tub was dirty. Then for breakfast it was a small set up with prepackaged oatmeal, danishes and a small coffee bar, they had bagels and bread for toast, buscits with a pot of gravey and a single waffle maker. Not an out of this world experience but got us through the 1 night trip intended.
1 nacht verbleven in februari 2024
Reactie van Laura L. - General Manager op 2 mrt 2024
Thank you for taking the time to give us your feedback. We are sorry you experienced some negative on your overnight stay. We strive everyday to reach or exceed guests expectations. I will share your comments with staff.

10/10 – Uitstekend

Margie

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Laura L. - General Manager op 2 mrt 2024
Thank you for taking the time to leave your feedback. We appreciate it.

2/10 – Ontzettend slecht

MaryJo

2 nachten verbleven in februari 2024

8/10 – Goed

Santana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are very friendly and the rooms are super clean😊
1 nacht verbleven in februari 2024
Reactie van Laura L. - General Manager op 2 mrt 2024
Thank you for you positive feedback. I will share your comments with the staff. We look forward to seeing you again.

8/10 – Goed

Erin

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024

8/10 – Goed

Eric E.

1 nacht verbleven in februari 2024

4/10 – Matig

Heather

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pool and hot tub were the reason we booked this particular property, but when we checked in for our three-night stay, we were informed that it was closed for maintenance for the length of our stay. The suite we got was okay, but did not have a bathtub and the bathroom was outdated with dirty and cracking grout. Staff was not friendly and seemed annoyed that we asked for towels and trash service. They did not change out our towels after we requested the service. The elevator doors closed so quickly that we really thought our limbs would be taken off. We were greeted by large chunks of wet ceiling tiles being lugged by a father and son duo while retrieving luggage carts, which in themselves were very unwieldy. The continental breakfast was very good however, and the dining area clean and comfortable.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
People at the front desk are great very happy helpful people been staying every weekend for about a month now love coming here
2 nachten verbleven in januari 2024

6/10 – Redelijk

Jordan

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I love how easy going and friendly the staff was, they were quick and prompt to address any needs by me and my partner. Booked a 1 King Suite. Looked cleaned aside from MANY questionable white, and dark oily stsins in the pullout in our suite and the smokey odor, I believe it was a smoke free room however. Hardly any towels were supplied in our room which led us to ask for multiple sets of towels during our stay, but no big deal, easy fix. Bathroom was a decent size and nice set up, loved the stand in shower. There was however hair all over the walls and on the floor in the shower as well as on the toilet seat. Things get missed, it happens at the end of a busy week. Pool also had lots of hair in it so we didnt swim our first night, which was no big deal as we only went for the hot tub the first night which was perfect and relaxing. Pool was clean next day but was very salty and dried the skin out quickly. Guessing just too much bromine. I hate to sound like one of those guests as i used to do hotel work myself. It was truly a good stay and we scored a quiet and decent sized room that happened to be away from everyone else. Not sure if i'd stay here again but I wouldn't say anything against it. Yuh get what yuh pay for and they are at least very sweet and helpful staff. Plus on the good standard breakfast options. Juice, bagels, yogurt, cereal with milk options and a waffle maker. Some fruit, fruit cups, and hard boiled eggs. Not bad at all.
2 nachten verbleven in januari 2024

4/10 – Matig

salar

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No breakfast no service
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Maryanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Stay
Amazingly clean and comfortable! Staff more than expected kindness.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Mary

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My St Bernard had awesome time, and it was only $35 for her stay😁👍
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jeff

1 nacht verbleven in december 2023

10/10 – Uitstekend

Tamara

1 nacht verbleven in december 2023

10/10 – Uitstekend

Annie

3 nachten verbleven in december 2023

6/10 – Redelijk

David

Positief: Personeel en service
Bathroom falling apart
Came to traverse city with my wife Susan for Christmas shopping. The checkin was easy and the staff are great!!! However the bathroom was falling apart. The ceiling was cracked and falling apart the shower had leaked and the caulk job was horrible.
2 nachten verbleven in december 2023

6/10 – Redelijk

Melinda

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Angela

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was allowed to check in much earlier than the 3 pm check-in time.
1 nacht verbleven in november 2023

8/10 – Goed

Claudette

Positief: Netheid
1 nacht verbleven in november 2023

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Needs improvement
Staff at desk were not welcoming. Room lighting was poor, Used towels (not mine) were left in the 3rd floor corridor from about 4pm through 7:30 the next morning. Bed was OK.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Adam

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sucked
There was bugs and spiders in one of our rooms and then in our other room there were black hairs all over the shower and towels the hot tub and pool were not clean they both had hair floating in them the person who checked us in was rude this was my worst hotel stay ever
1 nacht verbleven in november 2023

8/10 – Goed

Gary

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Average stay
The rooms were clean. We were there with Friends and their room door did not lock when you closed it. You could push the door and it would open. Front staff for most of our stay was never available. Breakfast was awful.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Ronie

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly and Clean Place
Paul at the front desk was amazing...Very nice and helpful...The room was really clean ...Enjoyed our stay...Will stay again...
1 nacht verbleven in november 2023

8/10 – Goed

Nathan

Reisde met familie
Positief: Comfort kamer
Not to bad
Room and service were great. Pool was in pretty bad shape and not properly cleaned in a while. Pool had floaties on the surface of the water and clumps of hair all over.
1 nacht verbleven in november 2023

6/10 – Redelijk

Jessica

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Everything is outdated. The rooms are smaller than I anticipated.
2 nachten verbleven in november 2023

6/10 – Redelijk

Jonathan

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service
Room was not clean Found towels under the bed from the previous people staying there. Called front multiple times for towels no answer had to go up front desk and get towels. Stayed 2 nights room service never came to clean our room
2 nachten verbleven in november 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Michael

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean.
1 nacht verbleven in oktober 2023

4/10 – Matig

Kelly

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Check in: the man did not give a friendly greeting and he did not mention that breakfast was included. The room: just so-so. Somehow we were placed in a handicap accessible room so the toilet and shower area were huge. This was fine but there was no place to set the clean towel when taking a shower. Also, the showers on Saturday morning and evening were COLD. The room had only one bar of hand soap so the shower had only a tiny shower gel and no shampoo. The service: there was no housekeeping done on day two. I asked at the front desk and they said I had to ask for it at check in. Well, I wasn’t told about that at check in so we needed towels, coffee, creamer replenished by me. And we found out in the middle of Saturday night that we didn’t have extra toilet paper either. The price: my total bill for two nights was $450 and I feel I was grossly overcharged for this small, plain room with bad service. When I complained about the housekeeping issue, one of the young me. Said he would talk to the manager about a discount but evidently the answer was no. Overall: very disappointed. Will not stay here or at another Baymont again.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jesse

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I feel comfertable staying at this hotel, everything is operating at a normal fuction. Thank you. - Guest
1 nacht verbleven in oktober 2023

4/10 – Matig

Todd

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No room service the entire four day stay. Locked out of room two days because keys stopped working . Broken sink and tub unit.
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Lawrence A

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

10/10 – Uitstekend

LINDSAY

1 nacht verbleven in september 2023

10/10 – Uitstekend

Jenna

1 nacht verbleven in oktober 2023

6/10 – Redelijk

Intiasar

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Kevin

2 nachten verbleven in september 2023