Landuitzicht vanuit accommodatie
Beschikbaarheid controleren

Beoordelingen van Enter Backpack Hotel

2.5 out of 5
Enter Backpack Hotel
Parkgata 4, Tromsø

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 90 van 376 beoordelingen" "
Gastenscore: 8 - Goed. 154 van 376 beoordelingen" "
Gastenscore: 6 - Redelijk. 91 van 376 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 376 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 376 beoordelingen" "

8,2/10

Netheid

7,8/10

Personeel en service

7,8/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, comfort kamer
Voor een paar dagen een prima backpack Hotel. Je mag je eigen eten koken en maken in de gemeenschappelijk keuken. Koffie en thee is de hele dag gratis. Elke dag schone handdoeken. Om een paar dagen Tromso te bezoeken en op jacht naar het Noordelricht te gaan prima hotel.
4 nachten verbleven in januari 2023
Reactie van Reception - Enter Backpack Hotel op 12 feb 2023
Hi, Thank you for your review, we always read upon them and consider to make our hotel better. We are a youth staff and we always try to help people as much as possible. We will be pleased to welcome you back here !!Thank you.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Leuk en betaalbare accommodatie. Dichtbij het centrum van Tromso.
5 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The hotel was ok, the location was good and you got all what you needed at a very attractive price! There is however only one shower or toilet on each floor, which might be too little during full occupation
2 nachten verbleven in oktober 2019
Reactie van Reception op 14 okt 2019
Hello, Thank you so much for your comments and rating. :) We hope you are well and welcome back anytime. Best wishes, Enter Backpack Hotel

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2019
Reactie van Resception op 2 apr 2019
Hello, Thank you for your rating. Hope you are well. Best regards, Enter Backpack Hotel

8/10 – Goed

Jamie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice people at the reception and very helpfull. Room wasn’t very big for 2.. but it was ok
6 nachten verbleven in januari 2019
Reactie van Reception op 31 jan 2019
Thank you for you review!

10/10 – Uitstekend

Erik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value for money
For a budget hotel, this is one of the tidiest, cosiest I have ever stayed in. Beatiful view from the bedroom as well.
1 nacht verbleven in december 2017

8/10 – Goed

Mark, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gratis upgrade naar appartement
Ik had een kamer geboekt maar kreeg een appartementje. Voldeed prima en was lekker ruim.

2/10 – Ontzettend slecht

Coletta, Den Haag

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Foute manager
Ik was ziek, had zelfs koorts. Bij de receptie vroeg ik of het mogelijk was om tot acht uur 's avonds op mijn kamer te blijven, omdat mijn vliegveld pas om 22.00 ging. Dat kon als ik de helft van de kamerprijs, 350 noorse kronen, betaalde. Dat deed ik. Een half uur later klopte de receptionist aan mijn deur en vertelde dat ik van de manager niet later dan 18.00 uur de kamer mocht verlaten. Als ik langer wilde blijven moest ik voor een nacht betalen, dus 700 kronen. Dat vond ik te gek voor die twee uurtjes langer. Het resultaat was dat ik om 18.00 uur het hotel moest verlaten en uren doodziek op het vliegveld heb moeten doorbrengen. Dat een manager van een hotel een slaatje wil slaan uit zieke gasten, is voor mij onbegrijpelijk. Verder was het erg gehorig en de kamer waar ik verbleef was heel erg klein.

10/10 – Uitstekend

Zhan Qiang

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice and clean place, friendly staff, free coffee and tea availability 24 hours plus free waffles at night.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Kevin

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reception was incredibly kind. Price was very affordable. Location was near the downtown and very quiet and cute. Couldn't have asked for more.
3 nachten verbleven in maart 2024

8/10 – Goed

Alfonso Guillermo

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

8/10 – Goed

Lene Torp

Positief: Netheid, comfort kamer
4 nachten verbleven in januari 2024
Reactie van Reception op 14 feb 2024
Thank you very much for leaving us such a nice review. We are happy to see that you enjoyed your time with us to the fullest. We also hope that Tromsø gave you everything you came for!Kind reqardsEnter Backpack Hotel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
1 nacht verbleven in januari 2024
Reactie van Reception op 14 feb 2024
Thank you very much for leaving us such a nice review. We are happy to see that you enjoyed your time with us to the fullest. We also hope that Tromsø gave you everything you came for!Kind reqardsEnter Backpack Hotel

10/10 – Uitstekend

Daniel

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I love the staff there. They are all kind and helped me with taxi as well. I cannot say thank you enough in my heart. Thank you for your service.
1 nacht verbleven in december 2023
Reactie van Reception - Enter Backpack Hotel op 22 dec 2023
Hi DanielThank you so much for your kind words. It warms us in the cold polar night. We hope that you got the most of your time in Tromsø and had a chance to feel the incredible ways of nature up in the arctic! Safe travels for the future!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
One bed Room with private bathroom
Felt more like a hostel than a hotel. Small room with no closet or place to hang your clothes, and there was no elevator, but everything was proper and clean, the shared kitchen was fully equipped with tableware and kitchenware. The staff was friendly and helpful, and the location was good.
5 nachten verbleven in november 2023
Reactie van Reception - Enter Backpack Hotel op 22 dec 2023
Dear guestThank you so much for taking the time to leave us a review. I'm happy to see that you enjoyed your stay with us. We try to implement the best of both worlds when it comes to accommodation; the social vibes of a hostel with the comfort and privacy of a hotel. We hope to see you again in the future!

6/10 – Redelijk

Hilde Kristin

Positief: Comfort kamer
Negatief: Netheid
1 nacht verbleven in november 2023
Reactie van Reception - Enter Backpack Hotel op 22 dec 2023
Hi HildeThank you so much for your time to leave us a review. We highly appreciate the feedback since it allows us a better perspective on our visitors' experience with us. Safe travels and hope to see you again in the future!

4/10 – Matig

Natasha

1 nacht verbleven in november 2023
Reactie van Enter Backpack op 13 nov 2023
Hi NatashaThank you for leaving us a review. I am sorry to see that you had issues with your stay with us. We work hard every day to ensure that all visitors has a hassle-free experience. If you ever return to Tromsø and may choose to stay with us again, we will make sure to make up for any inconvenience you may have been caused.

10/10 – Uitstekend

Karen-Oliva

Reisde met een groep
Positief: Netheid, comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Simon - Enter Backpack Hotel op 1 nov 2023
Dear Karen-OlivaThank you very much for taking time to leave us a review on your stay with us. We appreciate it very much. In your case I am thrilled to see that your stay has been as good as it has. We do our best everyday to give visitors the best possible conditions to wind down after long days of adventure and before new ones has to begin. Thank you for staying with us and if you ever return to Tromsø, be sure that we would love to host you again!

8/10 – Goed

Tora Marie

Positief: Netheid
3 nachten verbleven in oktober 2023
Reactie van Simon - Enter Backpack Hotel op 1 nov 2023
Dear ToraThank you very much for taking the time to leave us a review. We always appreciate to understand what your hotel is like from a visitors point of view. In this case I am very pleased to see that you have had a good experience with us. We strive everyday to create a hassle-free base for people to recharge for more arctic adventures. I hope Tromsø gave you what you came for and until next time, safe travels to wherever life may take you next

8/10 – Goed

Stefan

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Tanja

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
from the minute we arrived the staff took care that our needs were met. Having just come from our artic cruise we arrived early but no problem with dropping off our luggage until it was check-in time so we could enjoy already some of the beautiful city of Tromso. A lounge with table and chairs and two sofas were available for those who just needed to collect themselves. Coffee/Tea was complimentary. Our room was Spic N Span clean and the view was to die for...really! A BIG thumbs up to Enter Backpack.
1 nacht verbleven in augustus 2023

8/10 – Goed

Inge

Reisde met een groep
Positief: Netheid, comfort kamer
4 nachten verbleven in juli 2023
Reactie van Reception op 17 jul 2023
Hello Inge, thank you for choosing Enter Backpack for your stay in Tromsø, and thank you for that amazing feedback. It's lovely to see you had such a great stay with us. Have a great day, from us here at Enter BPH

8/10 – Goed

Tuula

1 nacht verbleven in juli 2023
Reactie van Reception op 12 jul 2023
Dear Tuula, Thank you for taking the time to leave us a review and we appreciate the high score. We are thrilled that enjoyed your stay at our hotel. You are always welcome with us. Hope to see you in the near future. Best regards, Enter Backpack Hotel

10/10 – Uitstekend

Karen

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Ingerd

3 nachten verbleven in juni 2023
Reactie van Reception op 10 jul 2023
Dear Ingerd, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

10/10 – Uitstekend

Ingvild

Positief: Netheid, comfort kamer
Bra
Vi hadde ingen problemer med vårt opphold. Fikk rommet som er inntil resepsjonen, og det var litt lytt, men det var ikke et stort problem for oss, var rolig på hotellet. Rommet var grei størrelse, badet var rent, og sengen var god. For prisen syns jeg absolutt det var bra. Eneste som var litt slitsomt var at når man dusjet ble det vann utover en stor del av badet, men vil ikke si det trakk opplevelsen ned for meg.
4 nachten verbleven in juni 2023
Reactie van Reception op 10 jul 2023
Dear Ingvild, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

8/10 – Goed

Nicole

Positief: Netheid, comfort kamer
2 nachten verbleven in juni 2023
Reactie van Reception op 10 jul 2023
Dear Nicole, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

10/10 – Uitstekend

Gro

1 nacht verbleven in juni 2023
Reactie van Reception op 10 jul 2023
Dear Gro, thank you for taking the time to leave us a review. Your feedback is extremely valuable to us and helps us improve our service We are thrilled that you enjoyed your stay at our hotel and hope to see you in the near future. Best regards, Enter City Hotel.

10/10 – Uitstekend

MINJUNG

Positief: Netheid, comfort kamer
너무 좋았어요!
사실 처음 방은 그냥 그랬어요 근데 예약했을 때 미리 원베드 방을 요청했었어서 여쭤봤더니 흔쾌히 바꿔주셨음 바꾼 방에서 3박했는데 진짜 너무너무 만족!!!! 주방 엄청 좋고 식사장소 좋고 무료커피 최고 맛있어요,;; 그리고 계속 직원분이 바뀌시는데 다들 엄청 친절하세요 그치만 숙박시 유의할점: 오는길에 오르막길 있는데 32인치 캐리어끌다가 넘어졌습니다 엄청 미끄러움 엄청 힘들구여.. 근데 다른 숙박업소들도 비슷한 위치들인듯 함. 숙소에서 직원분이 캐리어 옮겨주셨어요 엄청 친절..
3 nachten verbleven in maart 2023
Reactie van Enter Backpack Staff op 30 mrt 2023
Dear Minjung,From all our staff, thank you very much for sharing your experience, we are happy to know that you had a nice time with us!We are very glad to have had you as our guest as well and we hope to welcome you again in the future! Have a wonderful day! : )

8/10 – Goed

Dorthe

Lille men hyggeligt værelse, sødt personale
Havde et meget lille, men hyggeligt værelse. Stikkontakter placeret meget uhensigtsmæssigt. Fik et lille køleskab ind og det var fint, men absolut meget lidt plads. Korridorens gulvtæppe snavset og ikke støvsuget den uge jeg var der. Super sødt venligt personale.
6 nachten verbleven in maart 2023
Reactie van Reception - Enter Backpack Hotel op 21 mrt 2023
Hi, Thank you for your review, we always read upon them and consider to make our hotel better. We are a youth staff and we always try to help people as much as possible. We will be pleased to welcome you back here !! Thank you.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
More a hotel than a hostel
Nice ambiance. Wood building. Helpful staff. Access to tea and coffee in lounge.
3 nachten verbleven in januari 2023
Reactie van Reception - Enter Backpack Hotel op 12 feb 2023
Hi, Thank you for your review, we always read upon them and consider to make our hotel better. We are a youth staff and we always try to help people as much as possible. We will be pleased to welcome you back here !!Thank you.

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2019
Reactie van Reception op 20 feb 2020
Thank you for your rating.

10/10 – Uitstekend

Vivian, Huntington Beach

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I actually stayed at the Enter St. Victoria. It was wonderful, place to spend a quiet hotel. It is a bit far from the city center and during the winter it is hard to walk uphill but I would definitely reccommend this hotel/chain. The staff was friendly and the rooms were very clean. I had a view of the water and the mountain from my room. The best part was the floor at the restrooms were heated.
2 nachten verbleven in januari 2020
Reactie van Reception op 17 feb 2020
Hello, Thank you so much for your lovely comments and rating! :) So good to see that our sister-hotel was to your liking. :) Best regards, Enter Backpack Hotel

8/10 – Goed

Sølva Skov

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok ophold
Værelset var ok men der kunne godt have vært en vask og spejl da der kun er et lille fælles wc.
5 nachten verbleven in februari 2020
Reactie van Reception op 2 mrt 2020
Hei, Tusen takk for kommentarene og ratingen. :) Med vennlig hilsen, Enter Backpack Hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2020
Reactie van Reception op 13 feb 2020
Hello, Thank you for the rating. Best regards, Enter Backpack Hotel

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location close to shops, town center, bus lines. Nice kitchen and dining area. Staff were friendly and helpful. Room was small but clean.
4 nachten verbleven in januari 2020
Reactie van Reception op 5 feb 2020
Hello, Thank you so much for your nice comments and rating. :) Hope your are well and welcome back any time. Best regards, Enter Backpack Hotel

2/10 – Ontzettend slecht

Andreas

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Verste hotellet jeg har bodd på hittil i Norge.
Råttent hotell. Iskaldt. TV funket ikke, glipp fra romdør til korridor, gvarmeovn funket ikke, ble lovt dobbeltseng men var 3 single senger. En natt for 2600 NOK - 260 EUR - 230 pund. Galskap
1 nacht verbleven in januari 2020
Reactie van Reception op 3 feb 2020
Hei Andreas, Trist å se at ditt opphold var slik en skuffelse. Vi har sjekket TV og ovn på rommet og fant ikke noe feil med det? Vi må bare beklage at vi ikke har kunnet møte dine ønsker for sengtype og at prisen var høy i perioden for din bestilling. Det kan være lurt å bestille litt før ankomstdagen da priser gjerne er litt lavere når man skal bo i Tromsø midt i høysesongen. Håper alt er bra med dere. Med vennlig hilsen, Enter Backpack Hotel

8/10 – Goed

Jim Viktor

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2020
Reactie van Reception op 27 jan 2020
Hello, Thank you for your rating. Best regards, Enter Backpack Hotel

8/10 – Goed

trine

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2020
Reactie van Reception op 23 jan 2020
Hello, Thank you for your rating. Best regards, Enter Backpack Hotel

6/10 – Redelijk

Jenny, New York, NY

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We didn’t get this property as we were “upgraded” to Enter St. Elisabeth Hotel due to construction. However it wasn’t much of an upgrade because it was further from city center and we (2 people) were assigned a single at first. Luckily the reception gave us a room with 3 beds. Unfortunately reception is only there from 9 am to 10 pm, so when we needed to check out but store our luggage at 8:30 am, there was no choice. Enter City Hotel actually let us store our luggage in their room, though, so at least there’s something going on with the Enter Tromso chain.
2 nachten verbleven in januari 2020
Reactie van Reception op 21 jan 2020
Hello, Thank you for the comments and rating. We will look into and address this directly. So sorry for any inconvenience this might have caused you. Best regards, Enter Backpack Hotel

8/10 – Goed

Geverifieerde reiziger

部屋は狭いが比較的清潔感もあり快適に過ごせる。ただし，シャワー付きの部屋でもドライヤーの用意がないため，ドライヤーの持参は必要。 The room is small but cozy. But they don't have a blow dryer, even though there is a personal bathroom in each room.
3 nachten verbleven in januari 2020
Reactie van Reception op 13 jan 2020
Hello, Thank you so much for your comments and rating. :) We do have hairdryers in the reception available upon request. :) Hope your are well and welcome back any time. Best wishes, Enter Backpack Hotel

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything ok cleaning staff was very kind, reception staff hardly ever there but it very Kindle too
3 nachten verbleven in januari 2020
Reactie van Reception op 10 jan 2020
Hello, Thank you so much for your comments and rating. :) Best regards, Enter Backpack Hotel

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2019
Reactie van Reception op 8 jan 2020
Hello, Thank you for your rating. Best regards, Enter Backpack Hotel

2/10 – Ontzettend slecht

Attila

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
We had bedbugs in our ved and it bites be at night I had an Infection and spend my day at the hospital, we send an email to the hotel and never heard back from them. And also we had a rubbish in the bathroom when we checked in. It was the worst hotel experience we ever had
3 nachten verbleven in december 2019
Reactie van Reception op 20 dec 2019
Hello, We are sorry for the problems you have met here. We have tried to be of service to you. We have answered Emails and have not heard back from you. We have payed all expenses and helped you. If you would answer our mails you we might be able to be of further assistance. Hope you are better and we hear from you soon. Best regards, Enter Backpack Hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Nice kitchen, small room. Uphill location
Smaller room than others at lower price and bathroom is outside, do not have the sink which showed in the photo is apps. But room still comfort and clean with all the thing you need. Location uphil abit so it's difficult to walk and find the entrance. But they have super good kitchen that can cook anything
1 nacht verbleven in december 2019
Reactie van Reception op 18 dec 2019
Hello, Thank you so much for your comments and rating. Some pictures might be a bit out of date ad we are trying to remedy this. We hope you had a nice time in the north. Best wishes, Enter Backpack Hotel

4/10 – Matig

Manoj

Reisde met familie
Negatief: Personeel en service, comfort kamer
2 nachten verbleven in december 2019
Reactie van Reception op 10 dec 2019
Thank you for the rating. Best regards, Enter Backpack Hotel

8/10 – Goed

DAVID

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in november 2019

6/10 – Redelijk

Jan

Positief: Comfort kamer
Negatief: Netheid
Kom ved midnatt og fikk nøkkel fra annet enter hotell. God service der med trivelige folk. Ankom mitt hotell å ble litt overasket da det var kun en do og dusj for hver etasje som måtte deles. Og det ble ikke ofte vasket der i helg.. var fullt av blod og ekkle greier i søppelbøtten som var i ferd med å renne over da det var så fullt.. ellers meget behagelig seng og hadde hvertfall vask til å pusse tenner og style hår med.
2 nachten verbleven in november 2019
Reactie van Reception op 2 dec 2019
Hello, Thank you for your comments and rating. Best wishes, Enter Backpack Hotel

8/10 – Goed

IMADA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
シャワーを使うたびにお水がトイレエリアまで飛び散ってうまく使えなくて残念でしたが、タオルも新しいタオルを2泊目に追加してくれるのでその多めのタオルでなんとかなりました。 バックパッカーという設定のホテルなので、その点を考慮すると私たちの部屋にはバストイレがあり、ホテル並みのまずまずの環境でした。
2 nachten verbleven in oktober 2019
Reactie van Reception op 21 okt 2019
Hello, Thank you for your comments and rating. Best regards, Enter Backpack Hotel