The room had an overwhelming smell, possibly like Pine-Sol, but it was horribly overbearing. There was clearly a part of my floor by the bed that had never been vacuumed- it was covered with crumbs and an old fork. There were no outlets near the bed for charging anything; one of the lamps near the bed didn’t work; and the shower didn’t work properly either, as most of the water was still coming out of the faucet instead of the shower head. I tried to cancelled my reservation for night to, and was told only a manager could approve a refund and they would be in the next day. However, when I went in the next day, the front desk told me that the manager doesn’t work that day and I couldn’t get my money back.