Exterieur

Beoordelingen van Aloft Tulsa

3 out of 5
Aloft Tulsa
6716 S 104th East Ave, Tulsa, OK

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 447 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 239 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 140 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 90 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 86 van 1002 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Lawrence

Negatief: Netheid, personeel en service
2 nachten verbleven in mei 2024

6/10 – Redelijk

Cleta

Nice stay!
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Maythew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

6/10 – Redelijk

Diana

Reisde met familie
Negatief: Netheid, personeel en service
This visit could have been better. The agent at the desk was cold and aloof he did not even make eye contact with our party. The room was dusty and there was no hand soap in the restroom.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Deborah

Reisde met een groep
Negatief: Voorzieningen
Says breakfast is i cluded but there was no breakfast.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Shionta

Reisde met familie
Positief: Netheid
Arrived at the property and had to drag luggage around motorcycles. Motorcycles were parked on sidewalks and blocking entrance. Phone in the room did not work. Room was clean and staff were friendly. No continual breakfast and options over priced.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Deborah

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service, voorzieningen
When booking the post says that a bar is on premises and breakfast is uncluded. That is false advertising and should warrant a refund. The bar is closed on Sunday and Monday. Also there is no breakfast on Monday. I'm staying at the property Sunday and Monday. State in the listing these details so people can make the decision to choose another property.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Lisa

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty rundown
1 nacht verbleven in april 2024

10/10 – Uitstekend

Cassidy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

6/10 – Redelijk

William

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Vehicle door was pryed open, tools and change stolen
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Tashi

1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Davonte

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This location was horrible they have amenities on their website that they do not have in their facility although they’re going through construction there were a lot of things that they did not provide that is listed on their website. Expect to have no breakfast in the morning expect to have no dinner at night this location to have their bar open at any point in time during your stay I stayed here for 5 days and the staff was horrible including management. when I first arrived, there was trash all in the front lawn, including a little Caesars pizza box. When I arrived on Monday, the pizza box was on the front lawn when I left on Friday the pizza box was still there. The staff and the management do not acknowledge any customers into their facility, and they expect you to speak to them. Nasty staff and nasty experience. When you complain about the gym, not being open or the sauna not being available, they automatically tell you to go to the website and have no offers at all. Out of 10
4 nachten verbleven in april 2024

10/10 – Uitstekend

Jimmy

1 nacht verbleven in april 2024

10/10 – Uitstekend

Petra

1 nacht verbleven in april 2024

10/10 – Uitstekend

Julian

1 nacht verbleven in april 2024

10/10 – Uitstekend

William, Franklin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this hotel.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Denise

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Paul, Kalispell

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The maintenance is inadequate. I checked in To missing lightbulbs and a toilet paper holder hanging off the wall. There are no pieces of furniture with drawers. On the other hand the bed and pillows were some of the best I e slept on. There was no refrigerator however so while I might stay overnight I would not ever have a prolonged stay
2 nachten verbleven in april 2024

10/10 – Uitstekend

lynette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in april 2024
Reactie van Front Desk Supervisor op 12 apr 2024
Thank you for taking our survey. We are glad you enjoyed your stay and hope to see you again whenyour travels bring you to Tulsa!

10/10 – Uitstekend

Kelman

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
2 nachten verbleven in april 2024

8/10 – Goed

james

1 nacht verbleven in april 2024

8/10 – Goed

JAIME, San Antonio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not as great as some Aloft properties, but typical Aloft room
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Tammi

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst hotel I’ve ever stayed jn
1 nacht verbleven in april 2024
Reactie van front desk sup op 10 apr 2024
Thank you for choosing Aloft Tulsa by Marriott and for taking the time to provide feedback about yourexperience here.I would like to start by apologizing to you for not meeting your expectations. We strive to make eachstay as pleasant and comfortable as possible, and we will use your comments to coach our team toprovide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay wasan exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact medirectly at 918-949-9000

10/10 – Uitstekend

April, Ardmore

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and well taken care of rooms where high end at a low cost.
3 nachten verbleven in maart 2024
Reactie van front desk sup op 25 mrt 2024
Thank you for taking our survey. We are glad you enjoyed your stay and hope to see you again whenyour travels bring you to Tulsa!

4/10 – Matig

Lisa

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Chipping paint dirty shower
2 nachten verbleven in maart 2024
Reactie van front desk sup op 25 mrt 2024
We apologize you were not pleased with your experience here at the Aloft. We appreciate yourfeedback as it will help us continue to improve. Room cleanliness is the most important part of a hotelstay. We understand your disappointment and have spoken with our housekeeping team regarding thecondition of your room. Please know we are committed to creating great guest experiences andimproving based on guest feedback. We hope to have the opportunity see you again, so you can seehow you helped us achieve our goals!

10/10 – Uitstekend

William, Franklin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Nikia

Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Although the property was nice, and I got to my room without any issues to check in process was a Breeze and they have a shuttle that runs 24 hours which was nice. The bathroom ceiling was peeling in my room and the walls are so thin that I could hear my neighbor snoring directly behind my headboard other than that my experience was not bad at all. I just wish that the aesthetics of the rooms were a little bit better kept and the walls weren’t so thin.
3 nachten verbleven in februari 2024
Reactie van front desk sup op 25 mrt 2024
Thank you for taking our survey. We apologize there was a maintenance issue in your room. Thank youfor letting us know. Our engineering team has taken action to correct the issue. Please know we arecommitted to creating great guest experiences and improving based on guest feedback. We hope tohave the opportunity see you again, so you can see how you helped us achieve our goals!

10/10 – Uitstekend

Gerardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

LaCara

Negatief: Voorzieningen
My stay at Aloft Tulsa was decent, however, it was easy to mix up Aloft Tulsa with Aloft Tulsa Downtown. Once I finally made it to the correct hotel, my stay was pleasant enough but there was ongoing construction late into the night that was rather jarring. Hotel staff were helpful.
1 nacht verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback. I apologize for the construction that may have been going on. We have a team working diligently to make necessary repairs/improvements to several areas of the property. We will communicate to the team about the hours of operation

4/10 – Matig

Tracy

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1) Location: I'm a former Tulsa resident. This is a weird location for a hotel. Not convenient for walking to restaurants, groceries, etc. If you are from out of town, you will find it difficult to find the hotel in the dark. There are NO signs that will show the way. It's in a mixed commercial/warehouse area. Nothing pretty or relaxing here. 2) Cleanliness: I have stayed here before. You are now greeted by horribly stained furniture in the lobby. They had "storm damage" that is still being repaired. But, THAT WASN'T IN THE LISTING! More stains than a college dorm. My room was "clean" on the surface, but i found a flip top from a water bottle under the bed edge. Should easily be seen on routine cleaning. 3) Deferred maintenance: Shower glass not properly secured. Possible water damage/paint flaking, due to moisture build-up in bath/shower area. You won't know if the shower is moldy because of the black tile and grout. Brilliant move Aloft, if the goal is to hide this... Broken electronic plug in adapter unit on the desk. 4) Noise: Paper thin walls/doors. Could hear more hall noise than even a 1 star hotel. Across hall neighbors were partying just enough to be irritating. If I were a light sleeper, I would likely have complained. 5) Breakfast: I didn't check, but apparently the included breakfast wasn't available. Also NOT MENTIONED IN THE LISTING! Bottom line: Worth $50/ntincurrent condition. I could have stayed at Hampton or Holiday Inn Express for the same$
Reactie van front desk sup op 25 mrt 2024
Thank you for your feedback. We apologize you had a poor experience with the restoration going on atthe property. We are looking forward to this project wrapping up as it will improve guest’s experience.We hope to have the opportunity to see you in Tulsa again soon to see the improvements that are beingmade!

10/10 – Uitstekend

Stephanie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really liked the layout of the room.
1 nacht verbleven in januari 2024
Reactie van front desk sup op 25 mrt 2024
Thank you for taking our survey. We are glad you enjoyed your stay and hope to see you again whenyour travels bring you to Tulsa!

4/10 – Matig

Shelli

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Pretty overpriced! Rooms are great. Staff is ehh! Disappointed that there was no ice or vending machines on floor. Also upset that I left something in my room and when I went back to get it it was gone.
1 nacht verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback as it will help us to improve. We apologize there are not vending/ice machines on the floors. However, we work diligently to ensure the giftshop is stocked and are always happy to assist any guest who needs ice. We hope we get the opportunity to have you stay with us in the future.

6/10 – Redelijk

Kiara

Positief: Personeel en service
Negatief: Netheid
The hotel room bathroom was dirty it had hair in the shower and the shower gel and plus containers were empty.
1 nacht verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback. I have spoken with our housekeeping team to ensure this was an isolated incident. We hope we get the opportunity to have you stay with us again.

10/10 – Uitstekend

Nikki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I read reviews prior to staying and people complained of waiter not getting hot. My water was got hot immediately and the pressure was great. They allowed my dogs which was great bc my house was being repaired.
1 nacht verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback and we are happy to hear you had a pleasant stay. We are always excited to have guest's furry companions stay with us as well.

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
Nice hotel in a great spot for our quick trip up to watch baseball! Hotel was clean and the bed was comfortable.
1 nacht verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback and we are happy to hear you had a pleasant stay. We hope to see you again when your travels bring you back to Tulsa!

6/10 – Redelijk

Mandi

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Donald

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel and great staff
1 nacht verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback. We hope we get to see you again if your travels ever bring you back to Tulsa!

4/10 – Matig

Lee

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This property was under renovation. The gym/pool and laundry services were closed. In addition, I booked on Expedia, which indicated that it came with a free breakfast. Did I not correct them or ask to be corrected due to the small selection of healthy options for breakfast?
2 nachten verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback. We apologize for the inconvenience of some amenities being closed. We have a team working diligently on making improvements to the affected areas. We strive to have many options for breakfast and apologize that we did not offer the items you were looking for. We will work towards finding some more healthier options to add to our menu.

8/10 – Goed

leon

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just didn’t have any morning breakfast
1 nacht verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback. We apologize we did not have breakfast during your stay. Currently, our breakfast is closed on Monday's & Tuesday's. However, we strive to have other breakfast items available for purchase in our gift shop every day of the week.

4/10 – Matig

Austin

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Person that checked us in and out was not very friendly. Seemed like we were bothering her. King sized bed seemed more like a queen. Lighting in the room was horrible. Gave us four half sized pillows that were uncomfortable. Not even basic cable on a cheap TV. No free breakfast, had a "chef" there to make food but you had to pay for it. Just not impressed, will not stay a Aloft again
1 nacht verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback and we apologize we did not meet your expectations. We strive to make every stay a good one. I have addressed your concerns with the appropriate staff to ensure this was an isolated incident.

10/10 – Uitstekend

Bill, Tulsa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Sandra

1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

4/10 – Matig

Shawna

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Comfort kamer
Failure on every front except check in
A perfect storm :-( Check in was fine but the room was just ok. No remote in room and I didn't want to be charged in case they thought I took it, so I tried to call front desk. Phone didn't work at all and there was no way to contact front desk, so I went down to ask for a remote. Got back to room to tuck in, found out door's "night lock" did not work and the metal bar at the top was broken off. I did NOT feel safe but I was so tired and needed to sleep so I tried to do so. But room smelled a little funny and the water was TERRIBLE, no way I could shower in that. Water smelled of sewage and sulphur. A/C blew both hot and cool alternately, so I couldn't get a good temp. Power station did not work so I could not charge my phone. Then the neighbors started slamming doors and running up and down the hallways. I guess they were high and crawling out of their skins because they literally slammed doors 15 times in 45 minutes. They also tried more than once to open MY door and the adjoining door between us. I couldn't call the front desk (no phone, remember??) and the whole thing just felt like a set up. I grabbed my things at 11:45 pm and checked out.
1 nacht verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback. We apologize we did not meet your expectations. We have met with the appropriate staff to ensure this was an isolated incident.

4/10 – Matig

Jeremy

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Smelled like animal urine. Was so loud in the lobby I was unable to sleep. Was told nothing could be done about the loud lobby music. Had to leave and was unable to get a refund. Stay elsewhere.
1 nacht verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback. I have addressed your concerns with the appropriate staff to ensure this was an isolated incident. At the Aloft one of the positive focuses is music and we do have live music events/booked events periodically. However, there is a designated time that this is brought to an appropriate level. I have educated all staff on the proper time it is to be reduced.

4/10 – Matig

Thomas

Party at night loud music until 10:00 pm
2 nachten verbleven in februari 2024
Reactie van front desk sup op 10 apr 2024
Thank you for choosing Aloft Tulsa by Marriott and for taking the time to provide feedback about yourexperience here.I would like to start by apologizing to you for not meeting your expectations. We strive to make eachstay as pleasant and comfortable as possible, and we will use your comments to coach our team toprovide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay wasan exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact medirectly at 918-949-9000

6/10 – Redelijk

William

1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Jennie

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Toilet wouldn't flush properly. The desk attended only offered a plunger. Therefore we had to go downstairs to the lobby to use the bathroom. Also the spa and weight room was closed.
1 nacht verbleven in februari 2024
Reactie van Laci op 6 mrt 2024
Thank you for your feedback. Most of the day we have an engineering team on site to address these types of issues. However, depending on the time they may not be onsite. Our team strives to problem solve and help in every way they can. Our gym and sauna area are currently being renovated and we hope to have it back open and available for guest use soon.