Dear Angela,Thank you for your feedback regarding the pool hours. We understand that the timing may not have been convenient for your schedule. We'll take your comments into consideration as we review our policies to better accommodate our guests. We hope to provide a more satisfactory experience for you in the future.Sincerely, Hotel Manager

Dear Tanya,Thank you for your positive feedback. We're delighted to hear that your kids enjoyed the pool and hot tub and that you found our location convenient, staff friendly, and prices reasonable. It's wonderful to know that you had no issues during your stay. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback! We're glad to hear you enjoyed the tranquil ambiance during your stay. Looking forward to welcoming you back soon!Sincerely, Hotel Manager

Dear David,We apologize for the inconvenience you experienced with the TV in your room. Ensuring all amenities are in proper working order is important to us, and we regret falling short in this instance. Your feedback will be shared with our maintenance team to address the issue promptly. We appreciate your understanding and patience, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Edilberto,We're sincerely sorry to hear about your disappointing experience. Your feedback is valuable, and we take it seriously. We apologize for falling short of your expectations and for any inconvenience or discomfort you experienced during your stay. If there are specific areas where we can improve, please don't hesitate to let us know. We appreciate your honesty and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Audrey,We're grateful for the time you took to rate your stay at our hotel. Should you have any suggestions that could elevate our guest satisfaction score from 4 to 5, we would be delighted to hear them. Your patronage is greatly appreciated.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our hotel clean, pleasant, and with spacious amenities like the big bathroom and refrigerator. We strive to provide a comfortable stay for all our guests, and we're delighted that we could meet your expectations. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

Dear Fayeth,Thank you for your perfect rating! We're thrilled to have exceeded your expectations. We can't wait to welcome you back for another outstanding experience!Sincerely, Hotel Manager

Dear Kara,Thank you for sharing your feedback with us. We're glad to hear that overall, you had a great experience at our hotel and that you found it to be clean with friendly staff, a nice breakfast, and a pleasant pool area. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we will work on it and that improvement can be seen during your next stay. Look forward to welcoming you again.Sincerely,Hotel Manager

Dear Curtis,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager

Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

Dear Guest,We're truly sorry to hear that your experience with the jet tub did not meet your expectations. Your comfort and satisfaction are important to us, and we apologize for any disappointment caused. Please contact us directly so we can address this matter promptly.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your positive experience! We're glad to hear that our location suited your needs. We hope to welcome you back again soon.Sincerely, Hotel Manager

Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your comfortable suite and found it to be well priced. It's also fantastic to know that our front desk team made a positive impression on you with their friendly service. We appreciate your kind words and hope to welcome you back soon for another great stay.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your experience! We're thrilled to hear that you found your stay comfortable. We hope to welcome you back soon!Sincerely, Hotel Manager

I am sorry but can somebody please explain how is it my fault??? She made the reservation for two rooms with invalid credit card. I sent her several massages through Expedia, asking her to update her credit card, she did not respond. Day before her arrival date I gave her courtesy call, hoping she would update the card, because we were sold out. Instead of updating the card she started dis respecting me, and started cursing at me. At that point I informed her that she has been placed on DO NOT RENT list. I don't even know how she got this survey ??? Her reservation was canceled at no charge and she has no right to do review for my hotel. Thank you.

Dear Guest,We're truly sorry for the inconvenience you experienced during your stay. Your feedback is invaluable, and we're addressing these issues immediately. We'd like to make this right. Please contact us directly so we can discuss your concerns further.Sincerely, Hotel Manager

Dear Guest,We're truly sorry to hear about the issues you encountered during your stay. Your feedback is invaluable, and we will address these concerns immediately to ensure a better experience for our guests. We hope to have the opportunity to welcome you back for a much-improved stay.Sincerely, Hotel Manager

Dear Guest,Thank you for your outstanding rating! We're thrilled to hear that you had such a positive experience during your stay with us. We hope to welcome you back soon for another fantastic stay.Sincerely, Hotel Manager

Dear Guest,Thank you for your fantastic rating! We're thrilled to hear that you had a 5-star experience during your stay with us. We hope to welcome you back soon!Sincerely, Hotel Manager

Dear Guest,We're truly sorry to hear about your disappointing experience. Cleanliness and attentive service are our top priorities, and we apologize for falling short during your stay. Your feedback is invaluable, and we'll address these issues promptly to ensure a better experience for all our guests.Sincerely, Hotel Manager

Dear Guest,Thank you for your glowing review! We're thrilled to hear that you had a perfect stay with us. We look forward to welcoming you back for more wonderful experiences in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your experience with us! We're thrilled to hear that you had an amazing weekend getaway at our hotel. We hope to welcome you back for more memorable stays in the future.Sincerely, Hotel Manager